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Hotel Capstone

Certificate of Excellence
320 Bryant Drive, Tuscaloosa, AL 35401
Hotel amenities
Hotel Capstone
Best prices for: 1 room 1 guest
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Ranked #7 of 34 Hotels in Tuscaloosa
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
les333lilly HARWICH
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127 reviews from our community

Traveler rating
    73
    35
    12
    5
    2
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65
6
3
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HARWICH
Contributor
17 reviews 17 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was totally clean and lovely. The room was large, and well appointed. The only drawback was the handicapped shower, which I did request. In order to turn on the water you have to reach around the glass so far you can not avoid getting wet. The shower head was also very high and fixed as opposed to a... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this gust for their kind words regarding the hotel, and we regret that the design of the shower created problems for them. If they would like to contact me offline at (205) 343-1103 I would be happy to discuss this with them. More 

Maryville, Tennessee
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You can't go wrong here at Hotel Capstone! Room was superbly comfortable and very clean. And you will not find a better location in Tuscaloosa. The restaurant was great also! Breakfast buffet was superb, and the late night brick oven pizza is amazing. Walking distance to nearly everything fun to do. Just can't beat this place.

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for taking the time to write a review of this hotel and for the very nice remarks. We hope we get to see him on his next trip to Tuscaloosa! More 

Irmo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I have stayed at the Capstone many times. This trip was most enjoyable. Everyone from the front desk staff, Restaurant staff, room service always make you feel welcome and exceed guests expectations. The rooms have been remodeled, I would recommend this hotel for any occasion!

Was this review helpful? Yes
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for choosing to stay at Hotel Capstone on A-Day weekend and for the very nice remarks. We hope to see them again soon! Roll Tide!!! More 

Ozark, Alabama
Top Contributor
73 reviews 73 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have the opportunity to stay at the Capstone Inn frequently. Over the past couple of years the hotel has gone from good to great. The rooms are the same but their employees are now wonderful. From the desk personnel to the wonderful gentlemen who assist you with their luggage, they are a treat. Kind, friendly and helpful, they greet... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for such nice remarks and for being a loyal guest. Thank you for taking the time to write this very nice review. We look forward to seeing you on your next trip to Tuscaloosa! More 

Fort Myers, Florida
Top Contributor
67 reviews 67 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just can't say enough about the service and staff at the Capstone. Michelle the F&B Manager, Jake and Ashley B, Ralph and Chad. Everyone is just so friendly and willing to help. Actually look forward to returning in a few weeks. Best location for visiting family attending the University.

Was this review helpful? Yes
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for the kind review and for specifically mentioning several staff members. We look forward to seeing them on their next trip to town! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Outstanding 4 night stay considering we were in town, for a funeral. Our room was perfect with all the amenities! Beds are very comfortable and staff were very pleasant. The checkin and checkout process was perfect as well, no surprises! Great buffet breakfast as well. Family members were so impressed, they are considering having their class reunion at this hotel... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and for specifically mentioning a staff member. We are sorry for their loss and hope they can visit again under happier circumstances. More 

Menlo Park, California
Top Contributor
98 reviews 98 reviews
86 hotel reviews
246 helpful votes 246 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay if you need to be at the University of Alabama. You can walk to the Stadium or anywhere else on campus and you don't need to deal with parking. The room was pretty nice and modern. The swimming pool was under remodel. This hotel gets sold out fast for any campus events so book early.

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their nice review and hope we may look forward to seeing them on their next trip to town! More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

We had false fire alarms going off at 4 am, 5:30 am and 8 am. on 4-4-2015 Saturday am. While this may not have been the hotels fault, we never received an explanation why or an apology for having to stand outside in the cold. It was a miserable stay with little to no rest. The hotel is clean but... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for taking the time to write a review. We did have an issue with the fire alarm system this past weekend and I am sorry that we failed to handle the situation properly from a guest service perspective. I apologize for this failure and for the bad experience the guest had. We are reaching out to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great place. Very quiet and nicely updated. Ashley h and the staff at legends bistro are very friendly and a good selection of food. Would gladly come back. Also centrally located around the university with plenty close by.

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Barry C, General Manager at Hotel Capstone, responded to this review

We are happy that this guest enjoyed their visit and hope to see them on their next visit to Tuscaloosa! More 

Brewton
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I apologize is this posts twice. Another great stay at the Caostone with my family. The guys at the desk helped us get switched from a king room to a room with two beds. They were lifesavers! There were three of us. The food was good too.

Was this review helpful? Yes
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and are happy they have enjoyed their visits with us. We look forward to seeing them the next time they are in town! More 

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