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Hotel Capstone

Certificate of Excellence
320 Bryant Drive, Tuscaloosa, AL 35401
Hotel amenities
Hotel Capstone
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Ranked #7 of 34 Hotels in Tuscaloosa
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
jorge g Potsdam, New York
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131 reviews from our community

Traveler rating
    76
    35
    13
    5
    2
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67
7
3
30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Potsdam, New York
Top Contributor
102 reviews 102 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was nice and conveniently next to the UofAL. It was tasteful yet a bit dated and rooms could really use an upgrade. Service was good and food was solid. Bar area was also nice. In my room you could hear the outside and hallway noises and towels were a bit threadbare.

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Avon, Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location. Have stayed there many times since our son started college. The staff is friendly and very honest. I just got back and left a good set of headphones in my room by mistake. Called this morning and they had them in the lost and found!!!! Also, Ralph at the front desk is extremely helpful.

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Surf City, North Carolina
Top Contributor
214 reviews 214 reviews
38 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have checked and re-checked for the money and for the (Women) out there and todays world the men this is the place to stay. It is by far not the cheapest but it is super super clean and a feeling for relaxation when you enter the doors. The pool is amazing on a hot Alabama day and lots of... More 

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Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed there several times and each time was excellent. The rooms are clean and well appointed, the rest of the hotel is very well maintained. All staff were super. Breakfast buffet is excellent. The small hotel bar very nice, great place to have a drink at the end of the day.

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and loyal patronage. We look forward to seeing them on their next trip to Tuscaloosa! More 

HARWICH
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2015

This hotel was totally clean and lovely. The room was large, and well appointed. The only drawback was the handicapped shower, which I did request. In order to turn on the water you have to reach around the glass so far you can not avoid getting wet. The shower head was also very high and fixed as opposed to a... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this gust for their kind words regarding the hotel, and we regret that the design of the shower created problems for them. If they would like to contact me offline at (205) 343-1103 I would be happy to discuss this with them. More 

Maryville, Tennessee
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 20, 2015

You can't go wrong here at Hotel Capstone! Room was superbly comfortable and very clean. And you will not find a better location in Tuscaloosa. The restaurant was great also! Breakfast buffet was superb, and the late night brick oven pizza is amazing. Walking distance to nearly everything fun to do. Just can't beat this place.

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for taking the time to write a review of this hotel and for the very nice remarks. We hope we get to see him on his next trip to Tuscaloosa! More 

Irmo
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2015

I have stayed at the Capstone many times. This trip was most enjoyable. Everyone from the front desk staff, Restaurant staff, room service always make you feel welcome and exceed guests expectations. The rooms have been remodeled, I would recommend this hotel for any occasion!

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for choosing to stay at Hotel Capstone on A-Day weekend and for the very nice remarks. We hope to see them again soon! Roll Tide!!! More 

Ozark, Alabama
Top Contributor
75 reviews 75 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 17, 2015 via mobile

I have the opportunity to stay at the Capstone Inn frequently. Over the past couple of years the hotel has gone from good to great. The rooms are the same but their employees are now wonderful. From the desk personnel to the wonderful gentlemen who assist you with their luggage, they are a treat. Kind, friendly and helpful, they greet... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for such nice remarks and for being a loyal guest. Thank you for taking the time to write this very nice review. We look forward to seeing you on your next trip to Tuscaloosa! More 

Fort Myers, Florida
Top Contributor
67 reviews 67 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 7, 2015

Just can't say enough about the service and staff at the Capstone. Michelle the F&B Manager, Jake and Ashley B, Ralph and Chad. Everyone is just so friendly and willing to help. Actually look forward to returning in a few weeks. Best location for visiting family attending the University.

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for the kind review and for specifically mentioning several staff members. We look forward to seeing them on their next trip to town! More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed April 7, 2015

Outstanding 4 night stay considering we were in town, for a funeral. Our room was perfect with all the amenities! Beds are very comfortable and staff were very pleasant. The checkin and checkout process was perfect as well, no surprises! Great buffet breakfast as well. Family members were so impressed, they are considering having their class reunion at this hotel... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and for specifically mentioning a staff member. We are sorry for their loss and hope they can visit again under happier circumstances. More 

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