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All 32 Tuscaloosa hotels

Hotel Capstone

3.0 of 5 Hotel   |   320 Bryant Drive, Tuscaloosa, AL 35401
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Hotel Capstone
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Ranked #7 of 32 Hotels in Tuscaloosa
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
GASunlover Georgia
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106 reviews from our community

Traveler rating
    60
    29
    11
    4
    2
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55
6
2
25
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Capstone is the most convenient hotel if you are visiting the University of Alabama. My daughter and I recently stayed at the hotel during a college visit. It is so easy to get around the campus and walk back to your hotel. You don't have to worry about parking your car on campus and they even have a... More 

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Alabama
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff were very friendly and helpful. The room was larger than typical hotel rooms. While a few of the furnishing were dated, the overall room was nice and relaxing. The restaurant staff were friendly and the food was good. I will defintely return next time I'm in town.

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Oxford, England
Top Contributor
51 reviews 51 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted with great politeness - and some little bemusement - as to why an English couple were at the university of Alabama just before Xmas (my wife is an alumna). Room was a huge suite, very comfortable - as it was in the run-up to Xmas we didn't use many of the hotel facilities - but the exercise... More 

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Anniston, Alabama, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I was hoping for the best, but was disappointed. You expect everything at the University of Alabama to be top notch, but I'm afraid this missed the mark. There was a funky, stale smell in the hall. The room was mostly clean, but I noticed dust on the lamps and a smear on the nightstand. Staff was courteous and helpful.... More 

Was this review helpful? Yes
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for taking the time to relay their thoughts regarding their recent visit. We are disappointed as well that that their experience here fell short of their, and our, expectations. I will be happy to speak with them if they would like to contact me. In the review the guest mentions this being the University's hotel. Although... More 

Top Contributor
91 reviews 91 reviews
59 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night. Hotel is older and seems to have been renovated but not sure if the renovations were finished. The public spaces are very nice. Room was very large and quiet although I did hear some loud door closings and since it didn't appear many rooms were occupied, it might be quite noisy if the hotel was more... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for taking the time to write regarding their visit with us and we apologize for any shortcomings. We have reached out to the guest so that we may make things right with them and to discuss plans to address the issues they mentioned. More 

Fort Myers, Florida
Top Contributor
62 reviews 62 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for four nights over Halloween weekend to attend a sporting event,and to visit my son while he was on break. Once again the Hotel Capstone was fantastic. Service cannot be beat. Ralph and Chad at the desk just cannot do enough for you and in the most professional yet friendly manner. Everyone in the Legends Bistro and the Lounge... More 

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and repeated patronage of the hotel. Thank you also for specifically mentioning staff members who have provided outstanding service. We look forward to seeing you in 2015. Happy New Year! More 

Hilton Head, South Carolina
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 20, 2014

We spent two nights in the middle of the week at Capstone while in Tuscaloosa on business. All of the staff were very welcoming and helpful but not overly familiar. The room had a comfortable bed and updated décor (e.g., glass shower, contemporary furniture, etc.). My only observation was that the bathroom was a little cramped. The complimentary breakfast buffet... More 

Was this review helpful? Yes 1
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind remarks and are happy they enjoyed their visit. We are glad they enjoyed the complimentary continental breakfast which we make available during the holidays when staffing is scaled back and the full service menu is not available. Happy New Year! More 

1 review
4 of 5 stars Reviewed December 15, 2014

The hotel is very clean and the rooms are spacious. The staff is fantastic - the check in process was a breeze; unfortunately we had to leave suddenly due to a family emergency and Chad, who was working the front desk, took care of us and did not charge us for the room. He went above and beyond for us!

Was this review helpful? Yes
Barry C, General Manager at Hotel Capstone, responded to this review

We thank this guest for their kind review and we are happy they enjoyed their visit. We always appreciate it when a guest specifically mentions a staff member and we will make sure that Chad is recognized for his service. More 

1 review
5 of 5 stars Reviewed December 13, 2014 via mobile

We loved our stay but even better was the exceptional service Chad provided. Thanks Chad. I can't wait to come back. Lunch in the restaurant was delicious and we enjoyed the beautiful Christmas dectorations. Whoever decorated the tree in the lobby should help me with mine!!

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Barry C, General Manager at Hotel Capstone, responded to this review

We thank you very much for your kind remarks and are glad to hear you had remarkable service on your stay. More 

Hattiesburg, Mississippi
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

I had a pleasant visit to Hotel Capstone. The room was spacious and quiet, and I made full use of the microwave and refrigerator. However, I had to be careful of the bathroom door because if I opened it too much it hit the glass shower door.Thanks to Luke and Cody for their assistance at the front desk. One last... More 

Was this review helpful? Yes 1
Barry C, General Manager at Hotel Capstone, responded to this review

Hotel Capstone thanks this guest for their kind remarks on the room, the lobby decorations and our staff. We appreciate your remarks regarding the bathroom door and apologize for the trouble you had with the bathroom door hitting the shower. We hope to see you back at Hotel Capstone the next time you are in town! More 

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Additional Information about Hotel Capstone

Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Location: United States > Alabama > Tuscaloosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Capstone 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa
Hotel Style:
#4 Family Hotel in Tuscaloosa
#14 Business Hotel in Tuscaloosa

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