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Home-Towne Suites Tuscaloosa

2.0 of 5
Hotel website
1650 Veterans Memorial Pkwy, 15th Street East, Tuscaloosa, AL 35404
Home-Towne Suites Tuscaloosa
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Ranked #24 of 34 Hotels in Tuscaloosa
A recent review
4 of 5 stars reviewed 1 week ago
Joseph J Tuscaloosa, Alabama, United States
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114 reviews from our community

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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Tuscaloosa, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I didn't want to stay in a Motel 6, so I spend the extra money and upgraded to this hotel and I feel that I made the right choice. Checking in, I received very good customer service and upon entering the room, I was pleasantly surprised with the upscale quality of my home for the night. My suite was like... More 

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Demarest, New Jersey
Top Contributor
55 reviews 55 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to Tuscaloosa for my daughter's graduation. When we arrived the woman at the front desk yelled at husband because he asked her to please repeat what she was saying. After leaving to the room, going back through the lobby she yelled from the room she was sorry (not really) When we came back with an emotional support dog... More 

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Greenwood, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We really had a great stay at this hotel. I was really concerned about the hotel after reading some of the reviews. I was in Tuscaloosa for graduation which was an extremely busy time but the stay was great. Staff very accommodating. Rooms were extremely clean and very well worth the cost. We had 2 rooms reserved and everything was... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am currently a guest staying at this hotel. They have been so busy the days I have been here. I have delt with several employees trying to get my rooms ready for this weekend. My daughter is graduating from the university of alabama. Out of all of of the mess i had to deal with to get here ms... More 

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Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay there. The rooms were clean and fit my needs! The customer service was exceptional, and the young lady Stacey was very helpful and had a great attitude! I would definitely recommend this place and would be more than happy to stay again!

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 9, 2015

We booked 2 rooms at this hotel 8 months prior to our travel dates. Now, 3 weeks prior to our arrival date, they canceled our reservations due to overbooking on their part. Our reservation was made for graduation weekend at the University of Alabama. At this time most hotels are no longer available for that weekend, and the few that... More 

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Dallas
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 7, 2015

We used to recommend this hotel, but never, never again will we either stay at the hotel or recommend it after two recent experiences. Absolutely do not reserve this hotel through their own website. Last fall we tried to cancel a reservation made for a football game weekend, but they had lost the reservation, and they couldn't be bothered to... More 

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Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 31, 2015

The lady, upon arrival, was very friendly and helpful. However, as soon as we walked down the hall to our room the smell was awful. At first glance, our room looked okay. However, once we walked into the room we noticed stains on the rug, the bathrooms looked like they had not been cleaned ever, a few blood stains on... More 

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Calgary, AB Canada
Contributor
15 reviews 15 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed March 25, 2015

Horrible!! Oh my god, where to start!!!! Asked for non-smoking room and were put in a smoke filled area. Room disgusting. The room I booked was NOT what we got. Was in an entirely different building. The hotel lock was broken off wall, schmag on bedspread. Stains on sheets. Faucet in tub had no diverter to turn on shower. No... More 

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Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 23, 2015

My family of 4 (+ our dog) checked-in for a 1-night stay. The check-in process was fast and the woman who was working was VERY friendly. She put us in the building closer to the street (the one not with the check-in desk) because we had a pet. I totally understand why pets stay in the cruddier building. The pet... More 

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