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Country Inn & Suites By Carlson, Tuscaloosa

Certificate of Excellence
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4801 McFarland Boulevard East, Tuscaloosa, AL 35405
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Country Inn & Suites By Carlson, Tuscaloosa
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149 reviews from our community

Traveler rating
    76
    46
    18
    6
    3
See reviews for
62
14
9
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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McKinney, Texas
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is conveniently located to University of Alabama. Check in very efficient, front desk staff could be more friendly. The beds were comfortable. Breakfast is complimentary, and choices available. Free wifi which seemed to work well. Room was clean, bedding and towels too!

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Dallas, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were passing through on our way to South Carolina and stopped at this hotel. It was easy to get to from the interstate, close to restaurants and gas stations. The entry was clean, the front staff was always helpful and the rooms were clean and quiet. Wifi was included and with easy connect and stable. A week later, we... More 

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Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear DeweyDecimal2015, Thank you for writing such a lovely review about our hotel. We are thrilled to hear that you enjoyed your stay. On behalf of the entire staff at Country Inn & Suites in Tuscaloosa, AL we are honored that you have said we are one of the best Country Inns you have visited. We are excited to hear... More 

Senior Contributor
43 reviews 43 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a king bed and pull out couch in our room. Plenty of room for the 4 of us. The beds were comfortable. You may have to ask for additional pillows and blankets if you use the couch but the kids had brought their own. The hotel was clean and quiet. Easy to access from the road. Disappointed that... More 

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Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear christina b, Thank you for taking the time to complete a review about our hotel. We are thrilled to see that you enjoyed your time at the hotel. We would love to have you visit again and hopefully try our wonderful breakfast. I am pleased to see the room was comfortable and quiet for you and your family. Thank... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Arrived downstairs at 6 promptly for breakfast, no one was to be found, sign said it was at 6, no one was at the desk, I could hear snoring but after several attempts of calling out, I couldn't find anyone without going behind the desk and I didn't do that, decided that if this was the pattern, it wasn't going... More 

Was this review helpful? Yes
Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear Jason, Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the front desk problems with our team, and I assure you we are working diligently to ensure a similar situation does... More 

Dubuque, Iowa
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The hotel appears nice from the outdoors, unfortunately the indoors did not match. We arrived to an empty lobby at 5:00 p.m. We waited about five minutes before a clerk slowly approached us. She was by no means welcoming, and felt more like we were bothering her to check us in. She did not provide us with any information on... More 

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Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear 50anniversary2014, Thank you for taking the time to complete a review for our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. The issues you have expressed with our front desk staff and guest bathroom are completely unacceptable. I have addressed the problems... More 

Gainesville, Georgia
1 review
4 of 5 stars Reviewed 4 weeks ago

We were able to get into our room a little early, which helped getting ready for the wedding. The hotel was convenient and clean, the beds were comfortable. We have stayed in several CI&S ans I believe this hotel has the best breakfast of any we have stayed at.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Dear walkandchew, Thank you for taking the time to write a review for our hotel. We are pleased to hear that you enjoyed your stay during your visit to Tuscaloosa, AL. We are also thrilled to hear that you enjoyed the breakfast and honored to see that we are the best hotel breakfast you have encountered. We have recently added... More 

Keller, Texas
Top Contributor
107 reviews 107 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 17, 2015

Room seemed pretty clean. Beds were firm, pillows square but comfy. The toilet rocked every time you would get up and down. Breakfast was decent with real bacon, cereal choices, hard boiled eggs, oatmeal was nasty. Did have a waffle maker which was nice. Staff was very helpful and nice.

Was this review helpful? Yes
Ashley_Country_Inn, Manager at Country Inn & Suites By Carlson, Tuscaloosa, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with the bathroom and breakfast with our team, and I assure you we are working diligently to ensure a... More 

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