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Candlewood Suites Tuscaloosa

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651 Skyland Blvd East, Tuscaloosa, AL 35405
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Candlewood Suites Tuscaloosa
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Candlewood Suites Tuscaloosa
Review This Hotel

126 reviews from our community

Traveler rating
    96
    14
    8
    6
    2
See reviews for
33
14
10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (126)
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    (28)
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There are newer reviews for Candlewood Suites Tuscaloosa
See the most recent reviews
Florence, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2013

I stay at this hotel all the time. I see reviews that say it's a little expensive, but I don't think people are taking into consideration that you get a complete kitchen in your room, so you don't have to pay to eat out at trestaurants all the time. In the grand scheme of things, it makes your stay much... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for your review! You are so correct! Having a full kitchen in your room makes life so much easier/convenient when traveling, and certainly helps with cost efficiency. I appreciate you making other travelers aware of this. The full kitchens are really what makes Candlewood Suites unique! Thank you again! More 

Vinemont
Contributor
18 reviews 18 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 16, 2013

Got a double room for $275.41 (tax included). The room is a suite, but nothing special. There is free wifi, but there is no breakfast/dining area/or bar. It is a true motel experience. They have a corner store in the lobby where you can get free instant coffee. Given all of this, this is the kind of place that prospers... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for you for taking the time to write a review. We appreciate your stay with us. I am glad to see by the scores you gave us that you enjoyed the cleanliness and sleep quality you received at our hotel. I apologize that your overall experience was not what you expected. Thankfully we have a family of nine... More 

Decatur, Alabama
Top Contributor
164 reviews 164 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband and I recently stayed at the Candlewood Suites while in town for a business meeting. I made group reservations for our group. When I walked into the lobby it spelled clean. I don't know what they used to achieve the fresh smell but it permeated the whole facility. Once you pass the front lobby you will see a... More 

Was this review helpful? Yes 2
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Wow! Thank you so much for the wonderful review! I love how you described everything with such great detail. This really helps to paint a picture for future guests. I know that took some time and thought, and it is very appreciated! I am glad to hear that Mary was so thoughtful and helpful for you. She is a real... More 

Chattanooga, Tennessee
Top Contributor
139 reviews 139 reviews
25 hotel reviews
104 helpful votes 104 helpful votes
2 of 5 stars Reviewed November 3, 2013

I should have learned my lesson from the night before at a location in a different city. This one was also loud in adjacent rooms late into the night. This had somewhat cleaner, newer carpet and furniture, but still not something to write home to Momma about. The clincher came in the morning well before check-out-time, which I thought was... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

I am so sorry about your experience at our hotel. You should never have been disturbed while having a "do not disturb" magnet on your door. I will have a personal meeting with our housekeeping department today to ensure that this does not happen to anyone in the future. As you can see from our other reviews and ranking on... More 

North Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed October 29, 2013

I stayed at this hotel while in Tuscaloosa for business. I felt right at home. I got tired of eating out and was able to cook in my room because it had a full kitchen. The front desk staff are really nice and always had a smile on their faces.

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for the wonderful review!! I'm delighted to hear that you felt "right at home." It is our goal to welcome all guest to consider us home. Also, I am so glad to hear that you enjoyed our front desk staff. We look forward to seeing you in the future! More 

Dallas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 24, 2013 credit card Amex Card Member Review

I booked a double room on line and requested a roll away. When I got there, they informed me that a roll away was not possible in a double room due to fire laws. I had to book a second room. I would have gone somewhere else where the rooms were bigger, and it would have been cheaper to pay... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your open and honest review. I am so sorry to hear that you did not receive the room type you anticipated. The room type you reserved had two beds, just as you chose when reserving your room. However, it is unfortunate that we were unable to add an extra bed due to our city's fire code. You... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed September 27, 2013

While traveling from Texas to North Carolina, we stayed in this Candlewood Suites Hotel on both legs of the trip. The first night we stayed was enjoyable. The rooms were clean though small and the hotel was fine for a quick place to stay. The staff was very friendly, helpful and professional. On our return trip however, the bed was... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your review. We value our guest's feedback, as it is the only way to continue to improve. Of course we are unhappy to hear that you did not enjoy the bed on your second stay. We have since made some adjustments to this bedding, and you should be pleased on your next visit. It was our pleasure... More 

Canberra, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

From australia, my husband and I were traveling and needed a stopover having no real idea. We chose this place and were very pleasantly surprised. Excellent service from Kim who helped with checkin and couldn't have been more pleasant and friendly. Room was a suite with everything we needed including kitchenette, outdoor grill excellent to cook up a steak and... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for your wonderful review! I really enjoyed meeting you both . I was delighted to hear how much you both enjoyed your stay and how impressed you were with our staff and property. I'm so glad to hear that about the friendly and pleasant service you received from our Front Desk Agent Kim. It's our goal... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2013

We were relocating to Tuscaloosa with short notice and would need an hotel with an option for extended stay. The hotel manager Sheree was very prompt with her assistance before we even got there & was great in accommodating our needs. All of the staff their is friendly and helpful as well. Housekeeping is efficient & keep the rooms very... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

WOW! Thank you so much for the awesome review! Also, thank you for the kind words concerning our promptness and assistance before arrival. I'm so happy to hear that you are pleased with our team and the cleanliness of your room. I am glad you have enjoyed your stay during your relocation to our area. Welcome to Tuscaloosa! More 

Shreveport, Louisiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 6, 2013

This is an excellent place to stay! The rooms are neat and clean; very comfortable. The staff is superb; very friendly and most helpful. I was very pleased and definitely recommend this hotel to anyone who wants a comfortable night's stay during travel, for pleasure or business. It does feel like home, in the best way possible. I want to... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Wow! Many, many thanks for such an amazing review!! We strive to maintain a neat and clean hotel, and it is so wonderful when we are recognized for it. I love the fact that you connected with our team, and that they were able to make your stay so enjoyable. I have personally recognized and thanked Mary and Dareious for... More 

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