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Candlewood Suites Tuscaloosa

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651 Skyland Blvd East, Tuscaloosa, AL 35405
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1 room 1 guest
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Candlewood Suites Tuscaloosa
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128 Reviews from our TripAdvisor Community

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Traveler rating
    97
    14
    8
    7
    2
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34
14
10
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (128)
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Dallas, Texas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My son and I stayed here two nights. On the morning of check-out, we were both in a deep sleep when housekeeping loudly knocked and started jiggling our door. Luckily, we had the safety lock on however, it startled both of us and, with pounding hearts, jolted out of our beds. Then about twenty minutes later, while my son was... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your recent stay at our hotel. We know you have many accommodation options in Tuscaloosa, and we are pleased that you chose our hotel. It is unfortunate that we let you down at the end of your stay by our housekeeping team knocking on your door. Every hotel has their own policies and procedures for housekeeping, and... More 

Roswell, Georgia
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is always so friendly, and the rooms are always so clean. We stay here every time we visit my daughter, who goes to the University. Thank you for always being so accommodating to our family. We will see you all again during football season!

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for the awesome 5-star review! It's great to hear how clean you found our hotel to be. Also, I will be sure to share your positive feedback regarding the friendliness of our team. We look forward to your return during football season! Thank you again for the great review! Hospitably, Cheree Slaten General Manager More 

Ramona, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

Stayed here for a week from Cali and loved it!! They keep everything very clean! Beds are so comfy and staff is very nice. Always see someone cleaning. The little gym and free laundry area is a really nice touch too. Road noise is a bit loud but not too bad. Needed the extra noise for my sleep anyway. Will... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for taking the time to share your great experience with others! I'm glad that you found our hotel to be so clean and that you enjoyed your comfortable bed. It's also good to hear that you took advantage of the fitness center and the free washers and dryers. Those are great amenities! Thank you for your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 10, 2015

My mom and I stayed here when she visited me in Tuscaloosa last month. The hotel was clean and the staff was friendly, but we found it to be incredibly loud, which made it hard to sleep at night. The full size refrigerator in the room made noises all night and made a loud boom about every hour which would... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your review and your feedback. We appreciate your nice comments about the hotel being so clean and the team being friendly. I will pass along your kind words to them. I am however sorry that your experience at our hotel was noisy. I understand how a refrigerator noise could be bothersome while trying to sleep. I have... More 

Mobile
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed February 24, 2015

We had a one bedroom suite and it was very nice and roomy, plenty of space for 3 adults and a small dog. The pull-out sofa bed mattress leaves a lot to be desired as they all do but the bed in the bedroom was nice and comfortable. The sheets that go on the bed are awesome, would love to... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your great review! It's nice to hear how much you enjoyed your large suite with it's comfortable bedding and towel collection. I am glad your dog was able to accompany you on your trip as well. We are a pet-friendly hotel, but there is a fee for bringing your pet along. Each pet-occupied room receives a thorough... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 13, 2015

I am in any case time I'm here again. The staff is very friendly and there are also all wish fulfilled. Outside you have the opportunity to grill and relax. from me, there are clear 10 points for service and friendliness

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for your 5-star review! I am so happy to hear that you enjoyed our services and friendliness. I agree with you that the gazebo grill area is a great place to relax and enjoy. Thank you for your stay, and we hope to see you again very soon! More 

Uniontown, Alabama
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 20, 2014

Our family stayed here while visiting UA for a home game. We had a great experience! David and Zach were so friendly and the hotel was very clean. We were greeted, after a long drive, with hot coffee, and a huge variety of things in the cupboard area. It is convenient to campus with taxi services available and we will... More 

Was this review helpful? Yes
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your 5-star review! I am so pleased to hear that you enjoyed your stay. Our hotel is definitely a great location for attending events at the University of Alabama. We appreciate your feedback and hope you will visit again very soon! More 

Collierville, Tennessee
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 14, 2014

We stayed at this hotel since our favorite was booked and I cannot understand why this place is rated so high. It was clean but for the cost, I would expect a comfortable bed to sleep in. I kept rolling to the middle of the bed since there was a low spot in the center of the mattress.

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your honest feedback. We are glad to hear that you found your room to be so clean. However, I am saddened to hear that your night's sleep was not restful. I will personally go and inspect that bed to ensure that proper action is taken to remedy this. Please accept my apologies, and I hope you will... More 

Ellicott City, Maryland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 21, 2014

The title aptly describes my feeling about Candlewood Suites. We paid $155 a night plus tax for the room. Don't expect a free breakfast given its "Suites" category, and there are cooking facilities in the room. The facilities weren't all that impressive, but they were adequate and clean. Service was okay but not exceptional. Overall, Candlewood Suites was okay, but... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you for your honest feedback regarding your stay with us, and I want to personally thank you for staying. I am glad you found our hotel to be clean. However, I am sorry to hear that we did not exceed all of your your expectations. Our guests’ satisfaction is our main priority, and I assure you that we will... More 

Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2014

Traveling from College Station, Tx to Tuscaloosa, Al for the Texas A&M game we booked a last minute hotel. Only a one bed suite was available and we were not going to complain. Upon arrival we were exhausted and ready to rest. The front desk agent Zachary was most helpful. He was very attentive and excellent at customer service. He... More 

Was this review helpful? Yes 1
cheree_slaten, General Manager at Candlewood Suites Tuscaloosa, responded to this review

Thank you so much for your kind review! It's wonderful to hear that Zachary at the front desk was so attentive. We take customer service very seriously, and it is great when someone is recognized for their efforts. I will definitely pass along your nice words. I am also quite pleased to hear that our hotel was so warm, and... More 

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