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Comfort Inn & Suites

2.0 of 5 4740 Norell Dr., Trussville, AL 35173
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Comfort Inn & Suites
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Comfort Inn & Suites
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49 reviews from our community

Traveler rating
    19
    12
    10
    1
    7
See reviews for
25
2
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lancashire in North West England
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here while in the Birmingham area visiting my sons and their families. It was in a very convenient area to restaurants, fast food, service stations, Wal-Mart and several other stores. The hotel was clean, very comfy bed & nice bathroom & shower. The staff, even the cleaning ladies, were very friendly! The lady taking care... More

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Leesville, Louisiana
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, stayed here again because its was on my GPS and places I stay and I like I keep. So this motel was really nice and the desk clerk was very nice again. You really like to stay at these places. Was on the third floor this time and was in a smoking room. The room really didn't smell that... More

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Came into Birmingham to visit family, and stayed in trussville due to location. The woman who checked us in was super nice and I got her name and thanked her for being so helpful. My wife and I, as well as our son checked into our non smoking room to that had just been smoked in. Burn holes on the... More

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Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 30, 2014 via mobile

Seems to be fairly new hotel. Traffic can be highly congested at certain times of the day. Breakfast was good with all the usual items and donuts. Sheets felt like they were crisp as you get from line drying. Comforter was not too heavy. Bed was one of the more comfortable ones we have stayed in for sometime. Did have... More

Was this review helpful? Yes 1
Sasebo, Japan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 14, 2014

We have stayed at this hotel several times and each time has been bad. We were forced to stay here because we were working in the Trussville area... our non smoking room had cigarette smoke bellowing in from a smoking room above... the other night our room smelled of Marijuana so bad we changed rooms.. and every time there is... More

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Trussville C, General Manager at Comfort Inn & Suites, responded to this review

Dear Sir, First, we are one of the few hotels that have smoking rooms on the 3rd floor; 8 to be exact. The owners considered making the hotel non-smoking however thought better of discriminating against them. We take extra care in cleaning them each day: using an air machine in the room and in the hallways. As far as the... More

Texas
Top Contributor
125 reviews 125 reviews
35 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed August 12, 2014

Stayed at the Comfort Inn in Trussville a few days while on trip to Alabama. Considering it was almost 100* outside, the room was not hot upon arrival...pleasant surprise. Breakfast was the typical Comfort Inn breakfast so no surprises. There was plenty of food available. The hotel is very convenient to the freeway, shopping and restaurants. Had no problems and... More

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Elmwood, Illinois
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2014

My family of five stayed here for a weekend to explore Birmingham and visit Barber Autosports before traveling to Gulf Shores. The room was large enough to accommodate us and was clean. The staff was friendly, however, when we checked in late on Friday night, there was one employee working in the entire hotel. She made sure to let us... More

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Western Kentucky
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2014

We stayed here last weekend for the AMA races being held in Birmingham. Everything was clean and the staff was super friendly, especially the lady serving breakfast. Speaking of breakfast this is the best free breakfast I have had at any hotel. The only bad thing was the yard crew hitting a rock and chipping a windshield in front of... More

Was this review helpful? Yes 2
Trussville C, Manager at Comfort Inn & Suites, responded to this review

Management here was sorry to hear about the incident you described happened to you while you were a guest at our Hotel. I do want to apologize, however; this is the first that I have been informed of a chipped windshield. The issue of the lawn care maintenance has been addressed for any future incidents. Again, I wasn't aware that... More

Tulsa
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 25, 2014

Visited Birmingham, AL for the AMA motorcycle racing event held at Barber motorsports park. Room was clean and the fixtures appeared to be new and in good shape. Pillow selection was interesting, some too firm, some way too soft. All in all the bed was somewhat comfortable. Complimentary breakfast was fair, nothing too fancy, just the basics. Never accessed the... More

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Johnson City, Tennessee
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed June 25, 2014

At check in, around 10:30pm, there was one lady at the front desk and she said she was the only one there. A guest was complaining about her toilet being stopped up and the front desk lady said she was sorry but there was no maintenance! Why would there be one person in a entire hotel and no one for... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 4740 Norell Dr., Trussville, AL 35173
Phone Number:
Location: United States > Alabama > Trussville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 66
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Also Known As:
Comfort Inn Trussville
Trussville Comfort Inn

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