We reserved a nonsmoking room on-line well in advanced. When we arrived the hotel we were placed in a smoking room. I called the desk to let them know, and they said there was nothing they could do because the hotel was full. The smell was so bad our clothes and hair ended up smelling of smoke when we left... more

Have stayed at this hotel almost every time we've traveled to visit family nearby. Never a disappointment. We actually had booked our stay at the hotel across the street to save a little money - ended up checking out after one night and going to Comfort Inn because other place had no rooms with queen beds and was noisy. This... more

We stayed here for one night while on our way to our vacation destination and we were very pleased. Being a family of 5 we look for rooms with two beds and a fold out couch if possible. This had it all, plus we got a crib for the baby at no charge. The room was very big, clean and... more

My duaghter and I checked into this hotel this past Friday night. I can honestly say that from the moment we checked in till we left the front desk clerks were the best. I travel with business alot and they were the nicest I have EVER encountered. Made us feel at home. Helped with directions, toiletries, even went out of... more

The hotel appears to have problems with maintenance and it's staff. The front desk staff can handle simple tasks like uncomplicated checkins and checkouts but was flustered by problems or questions and deferred everything to the absent general manager. The fold out sleeper sofa was broken. We called the front desk and were told all they could do was bring... more

Very conveniently located off freeways, easy to find, clean and comfortable. Good size parking lot, ample places to fitness walk, Harley-Davidson dealership next door (great place to kill time). Staff varies dramatically from great to horrible. Warm cookies at 5:00 PM. Breakfast is okay Short drive to downtown, good northern Jefferson County location. Good eats on the other side of... more

I stayed here for one night. The hotel room was extremely clean and very quiet. I was on the third floor and there were apparently few quests on that floor so I could not hear any noise all night, not even so much as a door shutting or the elevator opening and closing. A quiet, restful stay in a super-clean... more

Very nice staff and rooms were comfortable. more