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Holiday Inn Express Trussville

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5911 Valley Road, Trussville, AL 35173
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1 room 1 guest
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Holiday Inn Express Trussville
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56 Reviews from our TripAdvisor Community

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    16
    12
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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  • Portuguese first
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  • All months
    (56)
  • Mar-May only
    (15)
  • Jun-Aug only
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    (11)
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    (15)
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1 review
1 of 5 stars Reviewed 1 week ago

We checked in on a Friday afternoon myself and my husband , my brother in law and his wife and 2 kids. Janine was awful ! I have no clue what her issue was this Friday afternoon ?!? She took over and hour to check us in. She copied my brother in laws Credit card and drivers license which is... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here overnight while on a trip to Tennessee for our honeymoon. We arrived around 11:30pm..check in was a breeze. Not a bad hotel for a decent price. King bed, non-smoking room was clean. Only issue was an outdated, very squeaky fan and the room was uncomfortably warm when we entered, otherwise it would've been a 5Star. Checked out... More 

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Occoquan
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Janine welcomed me when I came into the hotel. She was very friendly and helped me upgrade my reservation to get just the rooms I wanted at a great price! Later in the evening, Janine was very quick to bring linens to our room for the sofabed (there was only a pillow in the closet, no sheets or blankets). LOVED... More 

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Nashville, Tennessee
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Hotel was about average to most Holiday Inns. I cant think of one thing that stood out good or bad. All the amenities were provided as stated. The staff was friendly and the room was clean. About what you would expect from an average hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear wccope, Thank you for staying with us and for leaving a feedback. I appreciate and wish to thank you for the positive comments on the staff. This encourages our staff to continuously work harder to delight our guest. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions... More 

New Iberia, Louisiana
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 2, 2015

We were in the area for a family event and stayed in room 217 for two nights. This room has a king bed, sofa, refrigerator, and microwave. We were on the interstate side but did not find the traffic sound to be loud. Check in was easy. Rose and Jen were both very friendly and helpful. There are many choices... More 

Was this review helpful? Yes 1
Point Clear, Alabama
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed March 7, 2015

This hotel was clean, comfortable, and the staff was very nice, but the building wasn't as nice as some Holiday Inns that I have stayed in due to the fact that it is a little older. I wouldn't hesitate to stay here again. The last Holiday Inn Express I stayed in had a full service breakfast menu and a buffet... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Trussville, responded to this review

Dear kmk225, Thank you for writing a review about your recent stay with us. It is nice to hear that you liked the cleanliness, complimentary breakfast and staff at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is... More 

Birmingham, Alabama
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 18, 2015

The room was clean and well appointed. I like how all the rooms open up to a central atrium. The people at the front desk were friendly and helpful. My daughter and our friends' son visited us Saturday morning and had breakfast with us. I approached the desk and offered to pay for their meals and the nice lady said... More 

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Parkersburg, West Virginia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 26, 2015

Comfortable beds, clean, in a safe area. Helpful staff, free breakfast. What more could you ask for? Rooms include fridge and microwave, which are convenient. There is even room to park a uhaul, bus, or RV.

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Bay City, Texas
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 21, 2014

Very good stay room was clean. AC/Heater was very quit. breakfast was ok the standard holiday inn express breakfast. I will stay here again when I pass through Birmingham AL. Rooms have small frig and nice flat screen TVs.

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Celina, Ohio
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

Love the free breakfast. Hotel is clean and neat. Desk person always greets with a smile! Convenient to the areas shopping centers and all points around! Nice parking. Right off a major highway. Outdoor pool was well maintained, wish it was open earlier in the morning and later in evening and wish it also had a whirlpool.

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