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All 3 Trussville hotels

Holiday Inn Express Trussville

2.5 of 5 Hotel   |   5911 Valley Road, Trussville, AL 35173
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Holiday Inn Express Trussville
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Ranked #2 of 3 hotels in Trussville
A recent review
5 of 5 stars reviewed 2 weeks ago
Howard K Eastover, South Carolina
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39 people have reviewed this hotel

Traveler rating
    14
    7
    10
    6
    2
See reviews for
7
7
5
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

We were visiting family from Atlanta. We stayed in room 306 and could barley keep the door open 2 seconds without the whole room smelling like smoke. Of course we knew it would be a problem as soon as we rode the elevator up. The bed was not that comfortable and the shower only worked halfway after we rigged it... More

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Thank you for your comments regarding our hotel. We appreciate the feedback whether it be good or bad so that we may improve our guest services. Your comments have been forwarded to our management staff. Kind Regards, More

Eastover, South Carolina
Top Contributor
69 reviews 69 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just spent three nights (2 rooms) at this hotel the end of March 2014. The staff was very friendly and helpful with directions. The property is well maintained and very clean rooms. The breakfast bar was well stocked with the usual hot and cold items. If we ever return to this area we will definitely stay here again.

Was this review helpful? Yes 1
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Dear HowardK: Thank you for taking the time to write such a wonderful review of our hotel. We take great pride in our hotel and our staff and it is gratifying to know that our guests appreciate our efforts. Our number one goal is guest satisfaction and I feel that we hit the mark with your stay. Please come and... More

Kingston, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2014

I was to make a trip to Trussville with my 12 year old granddaughter for a volleyball tournament while her parents were on vacation. I had a pleasant experience making the reservations and they were very helpful in telling me how far the volleyball venue was from the hotel, about the breakfast, etc. The night before we were to stay... More

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Dear Nancy B.: Thank you for taking the time to write a review regarding our property, even though you were not actually a guest in our hotel. We take great pride in our guest relations and it seems that our front desk staff hit the mark with this one. We hope that you will someday come visit with us and... More

Navarre, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

After having a terrible experience at a motel that was close by, we ended up staying at this motel. After explaining our situation the desk clerk gave us a very good price and 2 bottles of water to take to our room. The room was very clean and the complimentary breakfast was excellent. The staff was friendly and helpful. They... More

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Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Dear Patricia P: We appreciate you taking the time to write such a kind review regarding our property. Guest satisfaction is our number one goal and I feel that we hit the mark during your stay with us. I am happy that you are pleased with our hotel and our guest services. Please come and visit with us again while... More

Pelham, Alabama
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2013

I've stayed at this Holiday Inn Express several times since 2007 and have never been disappointed. The staff are always friendly and knowledgeable, the rooms are very quiet and the breakfast bar is so good that I always put on a pound or two when I stay here! I really like the "atrium" design and the central common area that... More

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Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Dear MackH: Thank you for taking the time to write a review regarding our property. We are pleased that you enjoy our hotel and our amenities, such as our breakfast! I do apologize for the lack of ventilation in your bathroom and for the slow WiFi service. I will certainly mention your suggestion of a new carrier to our GM.... More

Knoxville, Tennessee
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 10, 2013

We arrived about an hour before checkin, but the room was ready and they let us check-in. That was nice since we had just spent 5 hours driving to get there it and we were ready to rest for a while. Breakfast was the normal Holiday Inn Express breakfast with gravy, biscuits, scrambled eggs and sausage. Of course there was... More

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Dear LarryD379: Thank you for this kind review of hotel property. We appreciate our guests feedback so that we may improve in those areas that may be lacking. I am pleased that you were able to check in a little early and that the breakfast was to your liking. I have spoken to our housekeeping department and have addressed the... More

Louisiana
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 18, 2013

This is a nice, standard Holiday Inn Express. The room was clean, check in/out was very easy. The hotel is close to the interstate. We had no issues come up while staying here just overnight. I would stay here again and would recommend it to others.

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Thank you for taking the time to write a review regarding our hotel. We appreciate any feedback that we receive to help us provide better customer service and guest relations. I am happy that your stay with us was a pleasant one and that we were able to fullfull your needs while visiting with us. Our staff welcomes you back..anytime!... More

Waterford, Michigan, United States
Top Contributor
66 reviews 66 reviews
31 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 15, 2013

This hotel is right off the interstate and it seems fairly new and the staff is very friendly. The hotel is located close to shopping and a lot of nice places to dine. The front desk clerk was very helpful.

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Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

Hello Louis360: Thank you for the very kind remarks regarding your stay at our property, the Holiday Inn Express & Suites in Trussville, Alabama. Our staff prides itself in good service and it seems that we were able to fullfill your needs while staying with us. I hope when traveling in our area, that you will stop by and see... More

Biloxi, Mississippi
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 27, 2013

bleach, bleach, bleach, someone at IHG should explain to the owners, (from india) how to use the proper amount of bleach,they were very friendly but they think bleach is a cure all,the bathroom the towels, the sheets excessive bleach,i explained to them as they have the family cleaning the rooms not to use so much bleach, he smiled at me... More

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

The team at the Holiday Inn Express & Suites would to thank you for your review of our property. I would like to apologize for the issue you encountered while staying with us and that this problem has been addressed. We have contacted our chemical company to check the levels of chemicals which are automatically dispensed. This will be resolved.... More

Conyers, Georgia
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 3, 2013

I have stayed here several times over the last 6 months for business and it has met my expectations every time. Clean room, comfortable bed, no issues checking in or out. Nice hotel. The intersection from Valley Road to interstate is always busy, but that isn't the Hotels fault.

Was this review helpful? Yes
Debbie C, Manager at Holiday Inn Express Trussville, responded to this review

We would like to thank you for submitting this wonderful review regarding our hotel property. Our number one priority is guest satisfaction and we pleased that we met your expectations during your recent visit. We hope that you will stay with us again when returning to this area. Kind regards, More

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Additional Information about Holiday Inn Express Trussville

Also Known As:
Holiday Inn Express Trussville Hotel
Holiday Inn Express Trussville Hotel Trussville
Holiday Inn Trussville
Trussville Holiday Inn
Address: 5911 Valley Road, Trussville, AL 35173
Phone Number:
Location: United States > Alabama > Trussville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Trussville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Trussville 2.5*
Official Description (provided by the hotel):
Great Service And Experience At Birmingham/Trussville Holiday Inn Express Hotel. The Holiday Inn Express Hotel & Suites Birmingham/Trussville has the pleasure of welcoming you to Southern hospitality. We invite you to experience the friendliness of our staff. We are nearby Birmingham City Downtown, UAB and Birmingham International Airport. Our hotel is your best choice for Birmingham Dog Track and Barber Motorsports. We are conveniently located near 1-20 & I-459. Our valued guests have free access to YMCA/health & fitness center next door with world class facilities.Well equipped rooms & suites with room to spread out and space to relax. Plus, there's great shopping, dining and entertainment at this exit. The Holiday Inn Express Birmingham/Trussville is a favorite for business and leisure visitors to Birmingham/Trussville area and we want to become your favorite too. ... more   less 
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