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All 9 Troy hotels

Quality Inn of Troy

3.0 of 5 Hotel   |   204 US Hwy 231 North, Troy, AL 36081
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Quality Inn of Troy
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Ranked #5 of 9 hotels in Troy
A recent review
5 of 5 stars reviewed 2 days ago
Jan292 Baton Rouge, Louisiana, United States
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46 people have reviewed this hotel

Traveler rating
    16
    11
    9
    4
    6
See reviews for
14
4
6
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Baton Rouge, Louisiana, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this property for a four-day conference. Staff could not have been more friendly or helpful! I would definitely stay again if in the area. Room was spacious, very clean and comfortable. Everything worked properly. The pool was really nice and very clean and well maintained. Lots of personal interaction with staff who went out of their way to... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 10, 2014

During my stay at Quality Inn in Troy,Alabama ;I have to say that I had the best service ever.The staffing was AMAZINGLY Friendly and helpful.My room was very clean,neat and comfortable. This would be my place to stay on my every visit to Alabama !

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review our hotel. I am very pleased to hear that your experience staying with us was an enjoyable one! I hope we will see you again! Pamela J Straw General Manager More

Tonopah, Arizona, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 9, 2014

We had to ask for a different room 3 TIMES as each room had dirty sheets and towels flung everywhere or no linens at all. Terrible customer service! We demanded a refund and headed down the road. Stay clear of this rat trap!

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Pamela A, General Manager at Quality Inn of Troy, responded to this review

I am very sorry for the experience you had with our Hotel. Please be assured I will be addressing this with the staff and taking steps to ensure that no guest will ever have such an experience. I do hope that you will give us another chance to show you our exceptional service. More

Springfield, Massachusetts
1 review
5 of 5 stars Reviewed February 25, 2014

The staff was friendly and courteous. I enjoyed my stay and will stay there again if traveling to that area. It was easy to get to with a good amount of parking. The facilities were clean and well maintained.

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review your stay with us. I am pleased to hear that we were able to provide you with an enjoyable stay and we look forward to seeing you again when you are in Troy. Thank you, Pamela J Straw General Manager More

West Buxton, Maine
1 review
4 of 5 stars Reviewed February 25, 2014

Tired traveler seeking quiet place to rest--behold, there's the Quality Inn of Troy! Although not the brightest of bulbs after a long drive, I appreciated the courteous and friendly staff's attention. Was in my room in a jiffy, and was happy to have a hot shower and comfy bed to sleep. Light continental breakfast, oh who am I kidding--WAFFLES--fresh coffee... More

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Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review your stay with us at the Quality Inn Troy. It is truly a pleasure to hear that my team made your stay enjoyable. We hope to see you again and share some more Waffle's with you. More

Tuscaloosa, Alabama
1 review
5 of 5 stars Reviewed February 25, 2014

For the money, you will not find a better deal in Troy. Rooms are super clean, staff extremely friendly and location is great. The breakfast definitely had a good variety. There is nothing better to start your day off with scrambled eggs and a good cup of coffee! Will definitely be staying again for my future stays. You will not... More

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Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time review your stay with us. It is always nice to hear when our team is doing a good job. Hope to see you again soon!! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 25, 2014

I travel a lot. Mostly along the east coast. Most of the time I have reservations, but in this case, I did not have one. The front desk folks were great. Very accommodating. Room was perfect. Good working space. I would definitely stay again when working the area.

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review your stay with us. We are pleased that you chose the Quality Inn of Troy. We look forward to seeing you on your next trip! More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed February 25, 2014

no complaints from my stay at this establishment. our needs were taken into consideration (i'm handicapped) and every effort you could ask for was taken to make my stay comfortable. could not ask for more from a hotel.

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us and I am very pleased to hear that my team made your stay an enjoyable one. I look forward to seeing you again! More

New York City, New York
2 reviews
5 of 5 stars Reviewed January 1, 2014

This was one of the best hotels I have been to! The staff was so friendly and willing to take care of me! Very clean and very pretty, I would go back if I ever had to come back for whatever reason! I had to travel unexpectedly on Christmas day and the front desk clerk went above and beyond the... More

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for taking the time to review our hotels. We are very pleased that you had such a nice experience staying with us. We look forward to seeing you again soon! Pamela J Straw General Manager More

Columbus, Ohio
1 review
5 of 5 stars Reviewed December 31, 2013

This hotel is under new management and I must say they have definitely turned everything around!! Our room was clean and the staff was so very pleasant. Thank you so much for making our stay the best it could be!!!

Was this review helpful? Yes
Pamela A, General Manager at Quality Inn of Troy, responded to this review

Thank you for the taking the time to review our hotel. We are very happy to hear that your stay was a pleasant one. I hope that we can continue to improve our customer service and we look forward to seeing you again. From the entire Quality Inn Team we thank you! Pamela J Straw General Manager More

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Additional Information about Quality Inn of Troy

Also Known As:
Quality Inn Of Troy Hotel
Quality Inn Of Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
Address: 204 US Hwy 231 North, Troy, AL 36081
Phone Number:
Location: United States > Alabama > Troy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Troy
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn of Troy 3*
Official Description (provided by the hotel):
The Quality Inn® hotel is centrally located in Troy and provides convenient access to a number of local points of interest. Troy University, historic downtown Troy and major corporations like Lockheed Martin are all minutes away from this Alabama hotel. ... more   less 
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