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Hampton Inn Troy

2.5 of 5 103 Troy Plaza Loop, Troy, AL 36081
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Certificate of Excellence 2014
Hampton Inn Troy
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Hampton Inn Troy
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123 reviews from our community

Traveler rating
    68
    39
    6
    6
    4
See reviews for
32
21
9
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Troy, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I reported twice during my business trip that the air cooling system in my room was not working properly. It was stuck on 75, and was very warm to sleep in. I also reported that the family staying next to my room was very loud. Nothing was done to fix these problems during my stay.

Review collected in partnership with Hampton

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Paducah, Kentucky
Top Contributor
92 reviews 92 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had planned on driving further north to Prattville, AL on a return home from a Florida vacation but about fifteen miles south of Troy the rain got stronger and stronger and then we were enveloped in fog. Fortunately, the Hampton Inn still had a vacancy and although about a third more expensive than the hotel we planned to stay... More 

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Dayton, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hampton for four years as we travel home from Florida. It's a great location with restaurants nearby for dinner. The hotel has coffee in the lobby all the time and the breakfast experience is wonderful. Eggs, potatoes, fresh oatmeal with assorted toppings, fresh fruit, cereal, bagels, muffins, toast, pancakes, etc. are all available for your... More 

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Waynesboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Staff that will go out of their way to make your trip enjoyable! Rooms are clean and the breakfast is awesome! Great location to just about everything is Troy. If you are planning to visit Troy I highly recommend you stay here to make your trip gp smooth.

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for writing about us and we appreciate all the kind comments. We are very close to Troy University and other places of interest in Troy. We look forward to seeing you again in the future. More 

Bonaire, Georgia
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our group booked 30 odd rooms for a trip to Troy and despite having an email confirming the reservations, and a reservation number, there was simply nothing they could do to help us as they had somehow rented out the rooms and didn't have any for us. A more suspicious man might think that the reservation was lost when the... More 

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Been to Troy twice, and did not hesitate to choose Hampton Inn as my accommodation the 2nd time! Courteous staff, comfortable and spacious rooms, and decent breakfast. Also great that Walmart is just located 2min drive away! Will recommend.

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for taking the time ot review our property and to highly recommend us on Tripadvisor. We are working very hard to satisfy every guest and to receive your feedback is enjoyable and proof of our efforts. If your travels bring you through Troy again, we will be glad to se you again. More 

Mountain Home, AR, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Why can't we make advance reservations and get equal discounted rates? On our stay of 1/10/15 there was no discounted rate... I called the day Mgr 5 days before arriving on 1/31 and got a discount rate.

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for your review and I understand your concerns about the inconsistency of rates. We do set our pricing to match the local demand and if an event is happening in Troy the pricing does change to the current market conditions. I do apologize if the rates and the changing of them often is confusing. We try to satisfy... More 

Sylacauga, Alabama
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great service along with great location. Very convenient to Troy University for those traveling for business to the University. Several restaurants are within walking distance if you are sharing a ride or have to use a cab or taxi. The staff is ready and willing to assist in whatever way they can!

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for including us in your travel plans to Troy University and staying with us while you visit. It is good to hear the news about how you received such great service and enjoyed your time with us. We look forward to seeing you again when you visit Troy again. More 

Bernville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very well run Hampton location. The staff embodies "Southern Hospitality". This location was recently renovated to include common areas and rooms. I was a bit surprised it is not a 100% smoke free facility but experience 0 problems as a result.

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for the comments about our "Southern Hospitality" and guest reviewing your stay with us at the Hampton Inn Troy. We try to pass on the service and hospitality to all our guests and hopefully this will improve their stay. Please look us up again if your travels include your visit to southern Alabama. More 

Akron, Ohio
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived, and went to front desk to check in. The front desk agent, Martins, had it all done ..possibly in record time. Very professional young man, but pleasant as well. This Hampton does not disappoint. Clean, neat, quiet, ...and that bed. Oh, can't wait to hit the sack. Had a couple of problems, though, but Martins took care of them... More 

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank your for your remarks and comments regarding your stay with us here at the Hampton Inn Troy. I enjoy reading your comments and very pleased with the way Martins was able to help you with a few questions and was able to resolve the issues quickly and professionally. I am copying his supervisor and will read your comments to... More 

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Additional Information about Hampton Inn Troy

Address: 103 Troy Plaza Loop, Troy, AL 36081
Phone Number:
Location: United States > Alabama > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Troy 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn Troy Hotel Troy
Troy Hampton Inn

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