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Hampton Inn Troy

#1 of 9 Hotels in Troy
Certificate of Excellence
2.5 of 5
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103 Troy Plaza Loop, Troy, AL 36081
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2X Points Package
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1 room 1 guest
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Hampton Inn Troy
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158 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Nashville, TN
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed late one night while traveling South. I called while driving and spoke to a very nice woman, Brittany, who held the room for us. Once there, the front desk person was in a wrinkled, ill-fitting shirt. No greeting was offered. We got to our room and I was hit by an odor that was part mold and part... More 

Was this review helpful? Yes 1
Hartselle
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here on our way to Panama City Beach. The hotel is nice and the beds are comfortable. You also get an ample amount of pillows and towels. The breakfast has a good assortment. I would definitely recommend anyone who needs a hotel for the night to stay here.

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Naenaeboo3003, Thank you for staying with us and providing such great feedback! We are glad that you enjoyed our comfortable beds and other accommodations here at our property. We will be renovating the entire hotel in December of this year, so I hope that you will come back to see us and enjoy a whole new experience. Thanks again! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in for move-in weekend earlier this month. The location is close to campus and there's a Waffle House nearby!! Clean hotel, clean room!!! The elevator makes the worst noises and will scare you to death though!! Very friendly and helpful staff:)

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Ahurst75, Thanks for your feedback! It is great to know that you enjoyed your stay here during move-in week at Troy University as that was a very busy week for us. However, I apologize for "scaring you to death" every time you rode the elevator. We are currently working on that issue and will hopefully have it resolved by... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean, friendly and accommodating staff. Would definitely stay there again. Convenient also to most everything. Plenty of towels, had hand rail in tub for anyone needing it. Amenities like hair dryer, soaps, lotion and shampoo. Enjoyed our stay!

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Cole, Thanks for staying with us while visiting Troy! We appreciate your business and are glad that you enjoyed our friendly staff, great accommodations, and convenient location to nearby restaurants, shopping, and local attractions. Thanks for your feedback and we look forward to seeing you again soon! More 

Foley, Alabama
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel during Troy University orientation. Location was great, close to campus. The hotel room wasn't that great. Was somewhat updated but the carpet was sticky in the room. The shower head was also very old while the bathroom was somewhat updated.

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Noplacelikehome445, Thank you for staying at our property while visiting Troy University. However, I apologize on behalf of my hotel for not exceeding your expectations of the Hampton brand. We are expected to renovate the entire property in December of this year and will update everything from the inside to the outside of the hotel. Hopefully, you will give... More 

Covington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Comfortable, quiet, accommodating: those are the three best words to describe my stay at Hampton Inn in Troy,. Alabama. The staff was courteous, the free continental breakfast was very good, the rooms were quiet (no elevator noise, for example, and my room backed up on an elevator shaft but I never heard a sound). This is a great place to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Barbara T, Thanks for your response and staying at our hotel while visiting Troy. I LOVE the way you "summed up" a description of your stay in three words. It is great to hear that you enjoyed the overall accommodations at the Hampton Inn Troy to include the staff, breakfast, and quiet location of your room. Thanks again for... More 

Duluth, Georgia
Level Contributor
286 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This HI is typical of other locations in its design and comfort. The service is friendly. The room was clean and comfortable. It is convenient to main square and to the university. The area is clean and safe. There are a few nearby restaurants; one within walking distance.

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Dennis B, Thanks for staying at our property and your great feedback! I am glad to hear that you enjoyed our friendly staff, clean and comfortable accommodations, and location to nearby local restaurants. We look forward to serving you again on your next trip to Troy whether for business or leisure travel! More 

New Market, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

This hotel really delivers on its guarantee of 100% satisfaction. I thought it was a little pricey, but the service and accommodations were well worth it. The rooms were clean, quiet, and spacious. And the staff was friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Ona E, Thanks for choosing the Hampton Inn Troy as your place to stay. Our staff appreciates you for your business and letting us serve you. We strive to provide the best customer service possible, while making your stay as pleasant as you wish. Your comments are just mere reflections of how we accomplish this mission. Thanks again and... More 

MGM, United States
1 review
5 of 5 stars Reviewed July 20, 2015

Hampton Inn strives to be one of the best hotels out there and it shows. The provide good quality service! The staff is very good at what they do and go the extra mile to make sure customer needs are met. And there continental breakfast is out of this world.

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Deanna W, Thank you for staying with us! I am glad to hear that our service, accommodations, and hot buffet breakfast met your expectations which is EXACTLY what we strive for as a Hampton Inn. We appreciate your great feedback and look forward to having you again in the future! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2015

The room was disgusting to say the least. Not only was there what appeared to be a half eaten cookie in the tray of the freezer but there were also an abundance of black hairs all over one of the white comforters in the room. The end table and headboards looked as though they haven't been dusted in months. When... More 

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Stacey J, I would like to thank you for choosing the Hampton Inn Troy as your place to stay. Although, I want to sincerely apologize about the inconvenience you experienced while staying here. Our staff here aims to not only meet, but exceed your expectations and we failed to do so this particular trip. We will work to resolve... More 

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