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Hampton Inn Troy

#1 of 9 Hotels in Troy
Certificate of Excellence
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103 Troy Plaza Loop, Troy, AL 36081
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Hampton Inn Troy
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143 Reviews from our TripAdvisor Community

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Traveler rating
    82
    41
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    4
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44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (47)
  • Jun-Aug only
    (36)
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    (25)
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    (35)
All months
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great which is to be expected from a Hampton Inn. We used this hotel as a stop on our way to the beach. Great for our family and the continental breakfast exceeded our expectations. Service was quick, efficient and very kind. Our family will be back every time we head to Florida.

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Cebeltz07, I would like to thank you and your family for your feedback and continually staying with us on your visits to Florida! We aim to exceed our guests' expectations and are glad that you all enjoyed the service and accommodations at our hotel. Feel free to contact us if you ever have any issues or if we can... More 

Panama City Beach, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay, stayed one night. it was clean, felt comfortable, I was not looking around to see what was crawling where, or if I put my clothes in something nasty on a chair. Sheets, towels, bedspread all nice and clean. The front desk staff very polite and friendly even looking for a discounts they could apply to... More 

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Copperredd, Thanks for staying at our property! I am glad to hear that you enjoyed your stay to include the service, accommdoations, and breakfast we had to offer. We will gladly book a room for you again if you are ever in the area or coming through. Thanks for your feedback and hopefully we will see you again soon! More 

knoxville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stopped in Troy, Al on our way to Destin. Great room and very quiet even with the ball teams there for tournaments. The service was very good and friendly. The breakfast was great....We always have a good experience with Hampton Inn. You expect it to be good and it is. Thanks again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Sandra L, Thanks for staying at our property during your trip to Destin and the great feedback you provided! It makes us happy when we hear that we have provided great service and accommodations to our guests to meet the Hampton Inn expectations. We look forward to having you again and appreciate your business. Thanks again! More 

Winter Springs, Florida
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon check in, booked through third party and desk clerk did not seem so happy about that. I am also a gold member, no gold member benefits mentioned, ex water, internet code, nothing. Had requested at time of reservation an upper level room away from elevator, when checking in put us right next to elevator and said nothing else available,... More 

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Ed H, Thank you for staying at our property and being a loyal Gold Hilton Honors member. I apologize about the experience you had upon check-in and not being able to accommodate your requests. I will bring this matter to my front desk's attention to ensure that this does not happen to you or future guests that may stay... More 

New Orleans, Louisiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 30, 2015

We've stayed at the Troy, AL Hampton Inn several times before and have never been disappointed. It is very clean and comfortable, the staff are extremely kind and helpful, and the complimentary breakfast is delicious. During our most recent stay, the hotel was at 100% occupancy, but the staff handled the full house with grace and poise. A couple of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello lh1592, Thank you for staying at our property again and for your continued loyalty! We are very glad to hear that you enjoyed the staff, accommodations, and breakfast while staying here during such a busy time. We look forward to having you again and are here if we can ever assist you with anything in the future. Thanks for... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2015

Great place to stop on the way to the beach. Friendly staff and wonderful accommodations. We arrived late that night and the staff met us at the door to unlock. They told us that they had been expecting us and had even called to make sure we were ok.

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello 123sheilar, Thanks for stopping and staying at our property on the way to the beach! We appreciate your business and are glad that you enjoyed our staff and accommodations. Feel free to come by again if you are in the area. Thanks for your response! More 

Hartselle, United States
1 review
5 of 5 stars Reviewed May 27, 2015

I would stay here again/ had problem with HVAC but staff corrected ASAP! Location was great and stay was excellent! Will come again! Breakfast was excellent with wide variety and coffee and juice was available at all times!

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Tony R, Thanks for staying at our property and your response in regards to your experience. I apologize for the inconvenience of having a HVAC issue, but am glad that we were able to immediately correct it for you. On the other hand, I am also glad that you enjoyed the location and accommodations while staying here. Thanks and... More 

Minneapolis, United States
1 review
5 of 5 stars Reviewed May 18, 2015

Very comfortable stay. Good location, room was clean, internet worked well. Great place to stop for the night as I was very tired and needed a good night sleep before the next long day of driving. The staff was very helpful and very nice. They made me feel welcome. The bed was comfortable and had plenty of pillows and felt... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Lane P, Thanks for staying at our property during your trip! I am glad that you enjoyed the service of our staff and had a great night's sleep for the next day. We aim to please and appreciate your response as it makes us feel like we did our job. Come and stay with us again if you are... More 

Troy, Michigan
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 5, 2015

My wife and I and my mother-in-law stayed here on night on a return trip from the Gulf Coast. We stayed in a 2 queen bed room, unfortunately the beds were kind of firm and rolled to the edge somewhat. Wi-fi was decent, didn't get disconnected. Breakfast was good and the tv channel selection was good.

Was this review helpful? Yes
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Tim C, We appreciate you and your family for staying with us on your trip from the gulf coast. I am glad you all enjoyed the accommodations overall, although the beds were too firm for you. We are working on new bedding for all of our rooms, so hopefully we will give you a more comfortable sleep the next... More 

Medford, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 1, 2015

All ages have a place to have a meal. 'shopping and gas stations are very handy. It is off the interstate far enough to be quiet but close enough to be easily located. The staff at the local eating places are very friendly and welcoming.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Fred W, General Manager at Hampton Inn Troy, responded to this review

Hello Delos S, Thanks for your response. We appreciate your business and for staying with us on your trip. I am glad that our location was convenient for shopping as well as restaurants. We look forward to having you again! More 

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98 photos of this hotel

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