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Hampton Inn Troy

2.5 of 5 103 Troy Plaza Loop, Troy, AL 36081
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Certificate of Excellence 2014
Hampton Inn Troy
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Hampton Inn Troy
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103 reviews from our community

Traveler rating
    55
    35
    5
    5
    3
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27
18
7
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Wiltshire
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Our room had comfortable beds but only one chair when there was plenty of space for another. A metal bar on the inside of the closet door was covered in thick tape and the toilet seat was set at an angle. The fittings were rather tired we thought. We found the male at reception a little offhand - and that... More

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for writing and commenting about our hotel. We take all the feedback seriously and will be used for training and improving our facility. I appreciate the comments about the staff especially how helpful they were in our breakfast room. I will pass on you kind words to her. Again thank you for choosing our Hampton Inn for your... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I typically stay in a hotel an average of 100 nights a year. This Hampton Inn is what I typically expect from Hampton Inns. The rooms were clean, the staff was friendly and helpful, the amenities were there, and the breakfast was good. I was not impressed by the way that the ant problem in my room was handled however.... More

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Dear Johm Wayne C., Thank you for your review on Tripadvisor and all the helpful insights about our hotel. I know we work very hard to satisfy every guest and we pride ourselves on high levels of service and a High quality hotel. Unfortunately, you did experience an issue that we tried several times to correct but was not as... More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Checking in at the Hampton Inn is like going home - you know you will be treated like family. The quality is tops no matter where the hotel is from Alabama to Washington State, Florida to California. They truly mean "satisfaction guaranteed" and have empowered their staff to creatively handle any glitches that might arise. You'll never hear "you'll have... More

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for writing a lovely note and review about not only our hotel, but many of the hotels in our family across the country. We do stand for satisfaction guaranteed and work very hard to satisfy every guest. More

Tallahassee
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hilton property on Troy Plaza Loop (highway 231). No complaints. Large quiet room with flat screen TV. Near several restaurants. A nice restful place to spend the night after driving for 10 hours. Highly recommended.

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for writing a wonderful review and complimenting out hotel and staff regarding your stay and the area. More

Boone, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here while on a trip with a women's collegiate volleyball team and am responsible for team travel. Checking in our group of 20 was made easy as our keys were ready upon arrival. The small welcoming touches of fresh baked cookies, mints, and bedside notes, added a bit of comfort when on the road. Absolutely loved the decor... More

Review collected in partnership with Hampton

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Louisa, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly. Breakfast items were fresh and there was a good assortment of food as breakfast choices including fruit, cereal oatmeal, eggs, pancakes, etc. The staff offered directions to local restaurants. No noise from other rooms. The bed was comfortable with comfortable pillows, as well. The WiFi worked well for my use.

Review collected in partnership with Hampton

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Silver Spring, Maryland, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2014

I'm a Hampton Inn fan, so I'm a little biased. But this has to be on of the cleanest and quietest hotels I've ever been to. The service is quick and courteous, and there is plenty of food within walking distance. Free Breakfast, wifi, gym, pool, computers. A nice place to spend the night.

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Robert S, General Manager at Hampton Inn Troy, responded to this review

We take great pride in every aspect of pleasing and improving our hotel and you noticed. Thank you for the notes and review. I use all the feedback to improve our staff satisfaction and will pass on your comments to all of them. More

Dadeville, United States
1 review
4 of 5 stars Reviewed August 19, 2014

Great hotel... everything was clean and was very nice. Only complaint is the lady who checked us in. She was very rude and wanted to argue about my 2 rooms and my rate. After consulting someone in the back I was right and that made her even more rude. Hope they find nicer employees!

Review collected in partnership with Hampton

Was this review helpful? Yes
Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for taking the time to complete the review of our hotel. We appreciate any feedback given to improve our service and to enhance every guest's experience. From your experience, we are working to improve and will use this review in training for better service from all our team. More

Port Charlotte, United States
1 review
2 of 5 stars Reviewed August 19, 2014

old, tired and in need od update. There is nothing to recommend this hotel unless it is on your route. It was clean, but the air conditioner in the wall said it was controlled by the wall thermostat. The wall thermostat did not work and after removing the cover on the wall airconditioner that said it was controlled from the... More

Review collected in partnership with Hampton

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Robert S, General Manager at Hampton Inn Troy, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how... More

Alachua, United States
1 review
4 of 5 stars Reviewed August 19, 2014

This was a very nice stay. It was this very Hotel that turned us on to Hamptons! Staff is always friendly and helpful! Always Clean and the Breakfast is always good. Since the first time we stayed we have stayed at several Hamptons from Florida-Kansas-Georgia and California(although I will say California Hampton was awful). I would recommend this Hotel over... More

Review collected in partnership with Hampton

Was this review helpful? Yes
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Additional Information about Hampton Inn Troy

Address: 103 Troy Plaza Loop, Troy, AL 36081
Phone Number:
Location: United States > Alabama > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Troy 2.5*
Number of rooms: 82
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Also Known As:
Hampton Inn Troy Hotel Troy
Troy Hampton Inn

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