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Courtyard by Marriott Troy

3.0 of 5 115 Troy Loop, Troy, AL 36081
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Certificate of Excellence 2014
Courtyard by Marriott Troy
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Courtyard by Marriott Troy
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Courtyard by Marriott Troy
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43 reviews from our community

Traveler rating
    24
    13
    2
    1
    3
See reviews for
13
10
2
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

On November 22, 2014, I was not allowed to stay at Marriott Courtyard in Troy, Alabama because I did not have $100 deposit or a credit card for incidentals after informing the receptionist that I did not need to have access to a hotel phone. I'm a Marriott Reward member that have stayed over 100 nights without any incident regarding... More 

Was this review helpful? Yes 1
Matt T, Assistant General Manager at Courtyard by Marriott Troy, responded to this review

First, I would like to express my apologies for what I can see is obviously a very frustrating situation. At the Courtyard by Marriott in Troy, AL, we do not like to turn any guest away for any reason; however, it is our policy to require all guests to present some form of incidental deposit. This deposit can be in... More 

Madison, Alabama
Top Contributor
160 reviews 160 reviews
54 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 11, 2014

Of all the Courtyards I've stayed in, I have to say this one is very nice. The staff was friendly and the room was very clean. For lodging in the Troy area, I would say this is your best choice. I was here on business and it was conveniently located to where I needed to be, with eating establishments close... More 

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Franklin, Tennessee, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

We had a funeral to attend in Troy and stayed at the Courtyard. Despite being on the first floor (which is always something I try to avoid) the staff was nice, accommodating, and the hotel was clean and well appointed. They allowed us a late checkout since we had to change and then drive the 10 hours back to Florida... More 

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1 review
5 of 5 stars Reviewed September 20, 2014

I want to say the customers service at the Marriott was so pleasant. The receptionist, Erica was so professional and straight to the point... I did not have to repeat myself numerous of times for me to make my reservations. Thanks Troy, Al. I really enjoyed my time.

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Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 14, 2014

4.5. Room and halls are very clean. The bed is firm and I like firm beds but I woke up with a sore back. Not sure if is was from watching the Troy University game (nice stadium) or the 3 half hour trip but the shower made up for it!! I did not want to get out. I am not... More 

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Whitsett, North Carolina
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2014

Booked our room thru Hotels.com as a reward room. Our room, 222, exceeded our expectations. Perfectly clean, memory foam mattress, two 42" TV's, oversize glass shower and more. Staff at check-in was very friendly. Plenty of towels provided by housekeeping in our bathroom. All positives for this hotel property! Although we normally stay within the Hilton chain, this Courtyard may... More 

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Valdosta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

Their bartender was aweful. He informed me that he was lazy and that I should feel special cause he was going to give me fresh fruit for my drinks not the 4 day old fruit that they give everyone else. he even told me and my sister that he was getting fired and was back the next day. He even... More 

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Megan C, General Manager at Courtyard by Marriott Troy, responded to this review

I would like to apologize for the issues you encountered during your stay at the Courtyard Troy. We take great pride in ensuring our guest’s satisfaction. You are a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Our goal is to address your concerns so that we can ensure that you have an... More 

Madison, Wisconsin
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 1, 2014

For the night, this hotel worked very well. Comfortable room and after a 12 hour drive it sucked me into slumberland within minutes! No free breakfast, but it is located near lots of stuff. I would stay again for sure

Was this review helpful? Yes 1
Arlington, Tennessee, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2014

We had a very nice stay here with the family in two of their rooms. Everything seemed very clean and nice. We enjoyed the pool and the gym. They had a convenient "store" for food, as well as a nice bar if you're into that. It did not have a hot tub, if that's important to you. We had a... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 8, 2014

First of all I love this hotel bc of the decor. It's modern & fun & the rooms have everything you need! Ruby Tuesdays right there on the loop & maybe a mile to Troy University. Golden Crane Japanese Restaurant was recommended & ITS FABULOUS!!! Ask for extra Yum Yum Sauce! Starbucks served here! BONUS for a Starbucks addict like... More 

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Additional Information about Courtyard by Marriott Troy

Address: 115 Troy Loop, Troy, AL 36081
Location: United States > Alabama > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Troy 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Troy Hotel Troy

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