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Courtyard by Marriott Troy

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115 Troy Loop, Troy, AL 36081
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1 room 1 adult
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Courtyard by Marriott Troy
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78 Reviews from our TripAdvisor Community

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Newport Beach, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I would not have chosen a Marriott due to the price, but I was in a wedding party and it was chosen by the bride. This courtyard Marriott is new and exceptionally clean. I expected the typical professional, at arm's length treatment that one receives at most hotels thought the Country. I met Kamon at the front desk and he... More 

Helpful?
Thank jbwilliams25
Wetumpka, Alabama
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Quick check in and clean rooms. Very comfortable beds. Only negative is no breakfast. They do have an in hotel restaurant and a Waffle House in the Parking lot. There are other restaurants in the parking lot area as well. Very close to the university campus. Will stay again.

Helpful?
Thank Preston F
Columbus, Ohio
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Room nice, clean, beds comfortable. I liked the arrangement of the bathroom-the toilet not in the way of the tub. Breakfast food was okay but expensive and the service was slow. Won't bother with eating there again, you can do better eating out.

Helpful?
Thank 2015snowbird1
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for your review, and thank you for the comments about your room. I would also like to thank you for the comments regarding our Bistro. We will do our best to improve the service and product quality immediately. Thank you, More 

Gulf Breeze, Florida
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are clean and the hospitality we received was excellent! The location is close to Troy University, and "Kamon", their Guest Services Representative was extremely nice and helpful in every way. When we returned home we realized some of our items were left in the closet of our room, and after making a quick call, Kamon took charge of gathering... More 

Helpful?
Thank Gayle P
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for your review and nice comments regarding the service you received. I will be sure to share your comments with our team, especially Kamon for taking ownership of making sure your items were returned to you. Thank you, More 

1 review
4 of 5 stars Reviewed 1 week ago

As we checked in on Saturday, Jan. 30 and during my departure on Sunday, Jan. 31st; there are so many things to say about my stay at this hotel but I will just say the personal service I received from this staff, Kamon at the front desk went above and beyond excellence in his abilities to help make this stay... More 

Helpful?
Thank Jerena W
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for your kind remarks. I will certainly share your review with our staff and in particular with Kamon for a job well done. Thank you so much, More 

Atlanta, Georgia
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

There are so many things to praise this hotel about...first and foremost is the awesome personal service I received from this staff, Mr. Kamon at the front desk has gone beyond excellence in his abilities to help make this stay superb! I have stayed at many hotels around this country from The Ritz in Miami to Boston and never got... More 

Helpful?
Thank cindy m
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for publishing such a great review of our hotel and in particular our team. It is always a pleasure to receive such kind words and a joy to share them to recognize the team members that do great work. I am curios regarding the posted score that accompanied your response. The Marriott score card is from 1 to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a hotel that really understands the word hospitality, you have found it. From the front desk to the Bistro to the maintenance staff, every employee greeted us cheerfully, glad that we were there. Very nice people. Very helpful. The room was clean and modern. Plenty of towels and electrical outlets for charging electronics. (I could... More 

Helpful?
Thank Connie K
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you so much for reponse. We really appreciate that you enjoyed your stay with us. I particularly appreciate your kind words toward our team and will be thrilled to share your review with them. Thank you, More 

Birmingham, Alabama
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very kind front desk. I was allowed, due to availability, to check in early. That was nice because I had been driving about 5 hours and wanted to freshen up before visiting the office. The room was very clean. Towels and sheets clean as well. The lobby was welcoming and modern. I would definitely stay again.

Helpful?
Thank David9_at-large
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for taking your valuable time to make such nice comments about our hotel, and in particular about our team, and we look forward to welcoming you on your next visit to our area. Thank you, More 

Albany, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel was the top of the line customer service that I received from Mr. Shon and Mr. Kamon. These young men was very accommodating a very professional. They greeted us with a smile and made sure that we had everything we needed in a timely manner. Please give them a token of appreciation from a... More 

Helpful?
Thank mayo7712
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for recognizing our team members for their service. I will certainly let both these young men know of your kind words. Thank you, - More 

Santa Rosa Beach, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

It may be a small town hotel but the kindness shown by staff and employees stands out among the best. Kamon at the front desk was always there with a smile and very sweet to our Grandkids. The staff in the small restaurant were always pleasant and could make one of the best cups of coffee around. They went the... More 

Helpful?
Thank nancys12016
Stan R, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you so much for your kind words toward our team, and for taking your valuable time to do it. I will enjoy sharing this with the entire team as an example of how the goodness of people becomes it's own reward. Thanks again. More 

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