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Courtyard by Marriott Troy

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115 Troy Loop, Troy, AL 36081
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Courtyard by Marriott Troy
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62 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (62)
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    (18)
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    (24)
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Troy, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This was a nice clean place to stay. The staff was friendly and accommodating. I am in the area on business and this is one of the only clean places in Troy AL to stay. They do not have breakfast or coffee but there is a restaurant not too far away to grab a bite to eat. I would definitely... More 

Was this review helpful? Yes
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Mark Thank you so much for such an amazing review. This encorage us to continue providing all of our guests with a Home away from Home feeling. We strive each day for everyone to feel the same way you do. Hope to see you soon!! More 

Eastleigh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This is the worst Marriott I've ever stayed in. - When I arrived I couldn't find any staff for over 10 minutes - the room I was given was falling apart - in particular the bathroom door wouldn't close - the noise - the hotel operates a voucher system for breakfast, this wasn't mentioned on check in so I didn't... More 

Was this review helpful? Yes 1
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Thank you for your candid review of our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the issues you experienced. I have shared your feedback with all of the appropriate hotel teams in order to correct... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

A great place to stay and the staff was fantastic. Eddy and Dron were top notch in handling all requests. Enjoyed the atmosphere of the lounge area and the food was delicious. This will be where I stay when I visit my daughter!

Was this review helpful? Yes
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Thank you so much for such a wonderful review. We strive our best each day make sure that we create memorable experiences. We are very happy you enjoy your stay in our property. See you soon! More 

Phenix City, Alabama
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed at Marriott Courtyard in Troy, Al to attend Homecoming Services at Sweet Pilgrim Baptist Church in Brundidge, Al. The hotel was convenient, reasonably priced, well maintained and comfortable. I especially like the comfortable lounge where family and friends can stop in to have a chat.

Was this review helpful? Yes
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Thank you for your feedback. We truly appreciate to know that you enjoy your stay. We aim to provide each day better sevice and strive to make our guests feel at home. Look forward to your return when you are in the area again! More 

alabama
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 21, 2015 via mobile

My family and I stayed at the Marriott Courtyard in Troy, Al during the Dixie Boys Baseball Tournament July 17-21. We had a great stay with our friends and baseball family. It is near everything. Food, the ballpark, university are very close by. The hotel itself was very clean and well maintained. The staff were all very friendly and accommodating.... More 

Was this review helpful? Yes
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Thanks for staying with us and taking time out to give us your feedback. We are happy you enjoyed the your stay with us. We applaud customers as yourself who give us valuable feedback where as we use them to re-tool ourselves. I hope you will return soon... More 

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 13, 2015

We stayed here en route to Panama City Beach, FL and were pleased with the value. The hotel had a nice outdoor pool. The room was clean and quiet and within easy walking distance to a good Mexican restaurant. The clerk at the desk was super friendly and directed us to a local coffee shop as we headed out.

Was this review helpful? Yes
Kindale D, Front Office Manager at Courtyard by Marriott Troy, responded to this review

Thanks for taking time to share your experience; we are grateful for the wonderful favorable comments. We love hearing from our guest and we will continue to strive to be the best. We hope to see you soon More 

Cumming, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 27, 2015

Great room and accommodations...Food was good as well....but what was extraordinary was Kamon Tuck who provided World Class Service when he offered to do my baseball laundry (with another player) when the laundry room was full and we were in a time crunch because we got back from our baseball games late and had early morning games the next day!... More 

Was this review helpful? Yes 2
Garry G, Manager at Courtyard by Marriott Troy, responded to this review

Thank you for sharing your experience at the Courtyard Troy through Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 11, 2015

My husband and I recently stayed here while visiting relatives. This was our second stay at the Marriott and we loved it both times. We arrived after midnight after having driven for hours. We were welcomed and checked in quickly. The room was large and cold (which we wanted) and the AC was easily adjustable. The bathroom was clean and... More 

Was this review helpful? Yes
Garry G, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you for sharing your experience at the Courtyard Troy through Tripadvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015 via mobile

I always look for a Marriott when I have to book a room in an unfamiliar city. I feel I can't go wrong as they hold true to the Marriott name . I called the 1-800 # and I was told the only Marriott property in Troy Alabama was a courtyard. I arrived to two smiling faces, Ericka and Kemar.... More 

Was this review helpful? Yes 1
Garry G, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you so much for your kind words. Although your stay was prompted by difficult circumstances, we were blessed to have you as our guest! It was truly our privilege to serve you and your family as you served your friend during a time of need. Our staff was thrilled to hear that they made a positive impact and we... More 

Orlando, Florida
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 22, 2015

I stayed at this hotel while on business travel to Troy. I don't have anything bad to say about it. The hotel was clean, the equipment in the workout room was functional, and the hotel staff was friendly and helpful. I would stay here again.

Was this review helpful? Yes
Garry G, General Manager at Courtyard by Marriott Troy, responded to this review

Thank you so much for your kind words about our hotel! We are thrilled you enjoyed your stay and we are looking forward to welcoming you back. I wanted you to also be aware that the company I work for just took over this hotel a couple of months ago. We are striving diligently to improve our service levels and... More 

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36 photos of this hotel

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