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BEST WESTERN Troy Inn

#3 of 9 Hotels in Troy
Certificate of Excellence
2.5 of 5
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100 Hunters Mountain Parkway, Troy, AL 36079-5885
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BEST WESTERN Troy Inn
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139 Reviews from our TripAdvisor Community

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Traveler rating
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    46
    13
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • All months
    (139)
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    (43)
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    (48)
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    (26)
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    (22)
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5 of 5 stars Reviewed 3 days ago NEW

Best Western, Troy, Ala is a beautiful, clean place to stay. The rooms are decorated nicely and the bathrooms are extra large which we loved. The bed was very comfortable. The free breakfast was delicious!!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

Judy W, Thank you so very much for the positive feedback. Here at Best Western Troy Inn, we strive to make your stay away from home as pleasurable as possible. We hope to see you in the near future. Thank you for staying with us! Kasie Lindsey General Manager More 

Petersburg
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly and professional. The staff made this a great stay. The front desk staff were very helpful. The house keeper did a great job. The hotel was located near my work place. Great value for the money. The room was clean and very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

Here at Best Western Troy Inn we strive to provide the best possible stay while you are away from home. We like to think of it as "Home Away From Home" when you stay with us. Excited to hear that your stay was a pleasant one and we hope to see you in the future. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very clean and the staff was very professional. I would recommend this hotel to any Military going to Fort Rucker. Family friendly and great swimming pool, just a hop and skip from Troy University. The only problem was parking, but was told it would be fixed.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

I am so happy to hear that you enjoyed your stay with us here at Best Western Troy Inn. We hope to see you in the future :) More 

Montgomery, Alabama
1 review
1 of 5 stars Reviewed 2 weeks ago

My daughter stayed here August 2-8 for a sorority event and her room had BED BUGS! See pictures attached. She complained to the front about the problem and they didn't change their room but was told housekeeping would change the sheets and vacuum! Of course the manager has "no log" of this conveniently. Best Western corporate and the actual hotel... More 

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Bella Vista, Arkansas
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here several times a year and always get a great room and great service. We will be back again. BW web site said no rooms available but they found us a room, as i said, great service. And the Ruby Tuesday restaurant down the street is a great place to eat.

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

Thank you for staying with us here at Best Western Troy Inn. I am so happy that we were able to accommodate you. Hope to see you back soon! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

With trying to handle funeral arrangements for a family loss, it was quite appreciated to not have any issues with the accommodations....Our family was well cared for and with a high level of service and patience..... when ever possible our family chooses to stay in a Best Western due to the cleanliness and upkeep of all properties that we have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

I would like to apologize for your loss, however, we sincerely appreciate your feedback. I hope in the upcoming years that if you travel to Troy you will choose to stay with us again. Again, Thank you for staying with us here at Best Western Troy Inn :) Kasie Lindsey General Manager More 

Ocala, Florida, United States
Level Contributor
562 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stopped in for the night. Was disappointed in the cleanliness, and condition of the rooms. Price was good, but carpets dirty, paint chipped, plaster splattered around walls where they tried to repair something. We'll NOT be back.

Was this review helpful? Yes 1
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

I am sorry for the inconveniences you faced wihile staying at our hotel. We are in the process of installing new carpet, drapes, linens, etc. If you are ever in our area again, please stop in and give us another shot. More 

Orlando, United States
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

We love Best Western and have had excellent experiences at them...until now. This was a disappointing experience from the cleanliness of the room to the breakfast items and lack of attention during the breakfast hours. The carpet in the room was filthy. We have stayed at other hotels with our pet and have not experienced this nasty carpet. The hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

I apologize for the experience you had during your stay. We are in the process of installing new carpet, etc. If you are ever traveling back through our area please stop back in and give us another chance to WOW you. More 

Mishawaka, Indiana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stopped here while traveling to FL. Nice looking place and the staff was very friendly. AAA discount helped. Would stay here again when coming through this area.. Bed was a bit too hard for me but not horrible. Breakfast had very good selection.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

We appreciate your business. If you are ever traveling through our area please stop back in and see us :) More 

Niceville, United States
1 review
5 of 5 stars Reviewed July 19, 2015

I chose the Best Western in Troy, AL because I had stayed an another motel for a previous visit and it was less than stellar. Our Best Western room was clean, comfortable, quiet and roomy. Staff was friendly. Free wi-fi is easy to access. Free continental breakfast was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwtroyinn, Front Office Manager at BEST WESTERN Troy Inn, responded to this review

Thank you for your comment concerning your stay with us here at Best Western Troy Inn. We strive to provide excellent and give you that home away from home feeling. We look forward to seeing you in the future!! Kasie Lindsey Front Office Manager More 

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