We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Sylacauga hotels

Holiday Inn Express Hotel & Suites Sylacauga

2.5 of 5 Hotel   |   40743 US 280, Sylacauga, AL 35150
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Sylacauga to your Saves list
Holiday Inn Express Hotel & Suites Sylacauga
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
52%
Ranked #2 of 3 hotels in Sylacauga
A recent review
3 of 5 stars reviewed 1 week ago
Eulalia_3 Portland, Maine
  • Reviews (36)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

36 people have reviewed this hotel

Traveler rating
    8
    11
    7
    6
    4
See reviews for
9
4
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Portland, Maine
Top Contributor
150 reviews 150 reviews
136 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an "okay" hotel. There were not many choices in the area for hotels. The desk staff were pleasant. There were plenty of towels and the heat-a/c unit worked well. The location was good ... right off I-280. There was a fridge/microwave in the room. There was nice bathroom counter-top space. The continental breakfast in the morning was nice.... More

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Eulalia_3, Thank you for your comments regarding your stay. Thank you for letting us know of your concerns and we will definitely look into those. We do hope to see you in the future and if you need anything please do not hesitate in contacting me. More

2 reviews
4 of 5 stars Reviewed 3 weeks ago

The room my family had was very clean. The employees was very nice. The breakfast in the mornings was good. The beds could be a little softer but they weren't bad. The hotel is close to places to eat and shop. Walmart is just next door pretty much. Didn't get to enjoy the pool but the pool area was clean.

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Kevin K, Thank you for your wonderful comments regarding your stay. We are pleased that everything was to your liking and hope to see you for your next trip. Maybe for the next trip you will be able to utilize the pool. More

Charleston, West Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

First impression was parking lot trash around and general appearance not good. Staff was nice but room smelled stuffy and corners all over hotel show signs of poor cleaning habits. As I walked down hall cart to clean rooms was left in middle of hall.

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Terry H, Thank you for taking the time to let us know about your stay. I apologize that everything was not up to standards and we are currently in the process of re-training and deep cleaning. Whenever you are here again and there are any issues please do not hesitate in letting me know. More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014 via mobile

Was in Sylacauga for a funeral. First of all I received a very reasonable rate. All of the staff that I dealt with were very accommodating, room was clean breakfast was good. My only complaint was going to be no Coke products in the vending machines but I was told that was changing real soon so I still give it... More

Was this review helpful? Yes 1
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Kenms, Thank you for your wonderful comments and rating regarding your recent stay. Although you were here for the funeral of your friend I am glad that we were able to make you feel warm and welcome. We look forward to your next visit! More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 13, 2014

The rooms are in need of updating. The workout space is in need of something more then just three cardio machines. Be advised that to find a good place, not fast food, to eat, will be a serious challenge. As it is said you get what you pay for! But for what you pay for the price seems high.

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear DrDavid44, Thank you for your comments regarding your recent stay. I apologize if you had any difficulty finding anywhere for dinner. Although we do not have any chain restaurants in Sylacuaga, we do have a few great ones that are not fast food. We will be sure to put that list together for you for the next time you... More

1 review
1 of 5 stars Reviewed March 10, 2014 via mobile

Clean hotel and mostly friendly staff. Do not leave valuables in your room. Thief among the housekeepers and they continue to let her work there. They know she walked out with a $400 ipad. Front desk workers are nice.

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Thank you for your wonderful comments regarding our nice and friendly staff. For the 6 plus years that the Hotel has been open we have always looked forward to the Miss Alabama Outstanding Teen Pageant in March. I want to apologize for the inconvenience you encountered during your stay. Each employee that comes to work here does have a thorough... More

Tampa, Florida
1 review
2 of 5 stars Reviewed February 26, 2014

Though clean and comfortable, light sleepers beware that the ceilings thud and creak with every move of the guests above you. 3rd floor is only option for guests who are easily awoken or hard to sleep with noise

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

I thank you for your comments regarding your stay. I sincerely apologize that anyone being above you kept you awake! Please let us know the next time you are coming and we will ensure that you are on the third floor! More

Winder, Georgia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 5, 2013

Flooring shows age. Corners dirty. Breakfast lady seemed unhappy. Stains and dings abound on furniture and flooring. Not terrible, but certainly noticeable. Friendly desk staff. I suspect the fact that the nearest major chain hotel being 15 miles away may contribute to substandardness.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Fl0tsam_N_Jetsam, Thank you for staying with us and taking the time to express your thoughts and concerns. I am pleased to know that you find our staff friendly. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the overall dissatisfaction... More

Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 24, 2013

The hotel is called a holiday in express, but the accommodations are more like a days inn. Serviceable but not fancy. The breakfast was as good as any other holiday inn express, however. Just the rooms and the lobby were a lower grade then you usually get in a Holiday Inn express. My room smelled odd. Like paint, or some... More

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Shirleygirley, Thank you for your recent comments regarding your stay. I apologize that you feel that our accommodations were not up to par. I wish we would have known about the odor in your room, we would have tried to take care of that while you were here instead of you having to "get used to it". We hope... More

Huntsville, Alabama
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 13, 2013 via mobile

Stayed here the night before the Auburn game. Easy to find right on 280. The staff was very friendly. The lobby was nice and clean. The room we were in (301) looked run down because of the wallpaper peeling off the walls and spots on the ceiling in the bathroom. Also the washcloths had stains and holes in them, you... More

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear riddle2277, Thank you for taking the time to write your comments regarding your recent stay. I am glad that you were able to find us easily and that you had a warm and inviting arrival. We have made the needed repairs in that room as well as spoken to Housekeeping regarding your washcloths. This was not up to our... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Express Hotel & Suites Sylacauga, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Express Hotel & Suites Sylacauga? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Sylacauga

Address: 40743 US 280, Sylacauga, AL 35150
Phone Number:
Location: United States > Alabama > Sylacauga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylacauga 2.5*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Priceline, Tingo, Hotels.com, Agoda and Venere so you can book your Holiday Inn Express Hotel & Suites Sylacauga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Sylacauga
Holiday Inn Sylacauga
Sylacauga Holiday Inn

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Other (11)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Take a Virtual Tour of the hotel.Welcome to the Holiday Inn Express Sylacauga Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served. Every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Sylacauga, AL and stay smart at the Holiday Inn Express Hotel. WE ARE A SMOKE FREE HOTEL. We apologize but we do not offer any smoking accomodations. ... more   less 
Number of rooms
60

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Sylacauga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer