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All 3 Sylacauga hotels

Holiday Inn Express Hotel & Suites Sylacauga

2.5 of 5 Hotel   |   40743 US 280, Sylacauga, AL 35150
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Ranked #2 of 3 hotels in Sylacauga
A recent review
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33 people have reviewed this hotel

Traveler rating
    8
    10
    6
    5
    4
See reviews for
8
4
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Was in Sylacauga for a funeral. First of all I received a very reasonable rate. All of the staff that I dealt with were very accommodating, room was clean breakfast was good. My only complaint was going to be no Coke products in the vending machines but I was told that was changing real soon so I still give it... More

Was this review helpful? Yes
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Kenms, Thank you for your wonderful comments and rating regarding your recent stay. Although you were here for the funeral of your friend I am glad that we were able to make you feel warm and welcome. We look forward to your next visit! More

Toronto, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The rooms are in need of updating. The workout space is in need of something more then just three cardio machines. Be advised that to find a good place, not fast food, to eat, will be a serious challenge. As it is said you get what you pay for! But for what you pay for the price seems high.

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear DrDavid44, Thank you for your comments regarding your recent stay. I apologize if you had any difficulty finding anywhere for dinner. Although we do not have any chain restaurants in Sylacuaga, we do have a few great ones that are not fast food. We will be sure to put that list together for you for the next time you... More

1 review
1 of 5 stars Reviewed March 10, 2014 via mobile

Clean hotel and mostly friendly staff. Do not leave valuables in your room. Thief among the housekeepers and they continue to let her work there. They know she walked out with a $400 ipad. Front desk workers are nice.

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Thank you for your wonderful comments regarding our nice and friendly staff. For the 6 plus years that the Hotel has been open we have always looked forward to the Miss Alabama Outstanding Teen Pageant in March. I want to apologize for the inconvenience you encountered during your stay. Each employee that comes to work here does have a thorough... More

Tampa, Florida
1 review
2 of 5 stars Reviewed February 26, 2014

Though clean and comfortable, light sleepers beware that the ceilings thud and creak with every move of the guests above you. 3rd floor is only option for guests who are easily awoken or hard to sleep with noise

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

I thank you for your comments regarding your stay. I sincerely apologize that anyone being above you kept you awake! Please let us know the next time you are coming and we will ensure that you are on the third floor! More

Winder, Georgia
Contributor
20 reviews 20 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 5, 2013

Flooring shows age. Corners dirty. Breakfast lady seemed unhappy. Stains and dings abound on furniture and flooring. Not terrible, but certainly noticeable. Friendly desk staff. I suspect the fact that the nearest major chain hotel being 15 miles away may contribute to substandardness.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Fl0tsam_N_Jetsam, Thank you for staying with us and taking the time to express your thoughts and concerns. I am pleased to know that you find our staff friendly. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the overall dissatisfaction... More

Senior Contributor
38 reviews 38 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 24, 2013

The hotel is called a holiday in express, but the accommodations are more like a days inn. Serviceable but not fancy. The breakfast was as good as any other holiday inn express, however. Just the rooms and the lobby were a lower grade then you usually get in a Holiday Inn express. My room smelled odd. Like paint, or some... More

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Shirleygirley, Thank you for your recent comments regarding your stay. I apologize that you feel that our accommodations were not up to par. I wish we would have known about the odor in your room, we would have tried to take care of that while you were here instead of you having to "get used to it". We hope... More

Huntsville, Alabama
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 13, 2013 via mobile

Stayed here the night before the Auburn game. Easy to find right on 280. The staff was very friendly. The lobby was nice and clean. The room we were in (301) looked run down because of the wallpaper peeling off the walls and spots on the ceiling in the bathroom. Also the washcloths had stains and holes in them, you... More

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear riddle2277, Thank you for taking the time to write your comments regarding your recent stay. I am glad that you were able to find us easily and that you had a warm and inviting arrival. We have made the needed repairs in that room as well as spoken to Housekeeping regarding your washcloths. This was not up to our... More

Greenville, North Carolina
Top Contributor
167 reviews 167 reviews
40 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

This hotel is probably the place to stay when visiting Sylacauga. The rooms are nice, roomy and clean and the breakfast area is really nice. That said, one pet peve that I had a hard time accepting was that the staff stands outside the front entrance and smokes. As a non-smoker, that odor overcomes you as you enter the hotel.... More

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Thank you for your comments regarding your stay with us. We are actually looking at options to help the appearance of the pool area to make it more appealing and welcoming. The problem with the smoking at the entrance has been addressed and I appreciate you letting us know. Our maintenance man did attempt to fix the toilet seat, but... More

Riyadh, Saudi Arabia
Contributor
15 reviews 15 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2013

Although it is Holiday Inn, it is rather nice. Very clean except when large hordes of baseball kids come through. For Sylacauga, it is luxury stay. Very new hotel, good clean service. Nice people. Restaurants nearby and basic breakfast. No fine dining nearby though. Good place over all, enjoyed my stay there.

Was this review helpful? Yes
HIESylacauga, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear Sebastian L, I thank you for the great comments from your stay and am glad that you enjoyed your stay while you are here. I apologize for the cleanliness standards not being up to par when the baseball team was here, we will do our best to ensure that does not happen in the future. Look forward to your... More

Nashville, Tennessee
Top Contributor
92 reviews 92 reviews
56 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 3, 2013

Stayed here for business July 1-3. I have stayed here before when in the Childersburg area. The rooms aren't exactly the quietest with the floors creaking a little and the insanely jingly toilet paper covers. As I was working very long hours 5am-11pm, I was worried about waking up fellow guests. The desk plug is in the lamp, which is... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review

Dear RamblingManTN, I wanted to take a moment to thank you for taking the time to share your thoughts about your experience during your recent stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. I am so sorry to see you... More

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Additional Information about Holiday Inn Express Hotel & Suites Sylacauga

Also Known As:
Holiday Inn Express Hotel And Suites Sylacauga
Holiday Inn Sylacauga
Sylacauga Holiday Inn
Address: 40743 US 280, Sylacauga, AL 35150
Phone Number:
Location: United States > Alabama > Sylacauga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Sylacauga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sylacauga 2.5*
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.Welcome to the Holiday Inn Express Sylacauga Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served. Every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Sylacauga, AL and stay smart at the Holiday Inn Express Hotel. WE ARE A SMOKE FREE HOTEL. We apologize but we do not offer any smoking accomodations. ... more   less 
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