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Citadines Biyun Shanghai

4.0 of 5 Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China
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Citadines Biyun Shanghai
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Citadines Biyun Shanghai
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44 reviews from our community

Traveler rating
    5
    23
    8
    6
    2
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23
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Suzhou
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was in Shanghai , because a Seminar in the School Concordia in Pudong Area, and my friend book for our group of 18 people three nice mini apartment, just renew and good organization, 2 etages, with kitchen and second floor with 3 rooms, one double bed with toilet inside, other two singles beds, and one single bed room. with... More

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Shanghai, China
Top Contributor
54 reviews 54 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Got a warm welcome although we had arrived at midnight. We stayed for three months in this apartment. Service was good, rooms were cleaned twice a week. And during our stay breakfast was also improved. So overall our stay was nice.

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Suzhou, China
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice stay with friends from Suzhou, we booked 4 villas and it was very nice! Better than expected. The service staff was very helpful and also quick in resolving our villa card issue. The breakfast is good with lots of choices but the space is a bit small, so better be there early if you want a seat.... More

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Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
48 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

1. Overall is good 2. Worth for budget Overall no complaints for this budget I spent for 2 nights in this apartment, and I think it is always fully book, be frank, quality of sleep is average as the windows cannot close tightly.

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Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for taking the time to write this review. It is great to have you stay with us. We apprecite your review and your comments. We already installed double glazing for all the rooms facing Hong Feng road to ensure a quite enviroment for our residents. We hope to welcome you again in the near future. Best... More

Chennai (Madras), India
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

I recently stayed in Citadines Biyun for three weeks and I would say the stay is pleasant. The warm welcome received while check in is adorable. The rooms were kept clean and the house keeping staff are very courteous.

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Bhakee, Thank you for your complimets about our service residence during your recent stay. We are happy to hear that you have enjoyed our facilities and services. We hope you will stay with us again. Best regards, Jasmine More

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 11, 2014

Good service: We arrived late at night, They do quick check-in, friendly were really friendly and very helpful. And they can speak english very well. Bellman help us to call taxi in the rain. Room: Room is cleaning and housekeeper is smell always. Nothing complain for them. I will stay here for next time.

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Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Steven, Thank you fr chhosing Citadines Biyun Shanghai as your accommodation. It is always encouraging for us to learn that our valuable residents are satified with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Jasmine More

Shanghai
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 7, 2014

I recently completed a six-month stay at Biyun Citadines and recommend the one-bedroom apartments for long-stay. The rooms are well-designed and are kept neat and clean. Jasmine Sun, the on-site manager, has applied her five-star experience to build a team that makes guests feel welcome and cared for. During my stay, breakfasts improved and management increased guest services to include... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Mr. Richarson, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope tp welcome you again. Best regards, Jasmine More

Israel
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 27, 2014

I recently spent 4 nights at this apartment/hotel on a business trip;. The rooms are modern and clean and it is very well situated. I was not able to receive or send any email for 4 days, despite the fact that 3 different technicians were sent to solve the problem. They were not able to fix anything but were very... More

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. We appreciate all your positive comments and do apologize for all inconvenience you experienced during your stay especially for the internet issue. We have taken your comments seriously and will make the necessary changes... More

Bangalore, India
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2014

I really liked to see the main road through my window and it is beautiful because, it isn't very crowded. Rest everything falls in place. Serviced, Clean and decent staff. There is no Subway stop nearby and I had to go till Science and Technology Museum. If you are fine with taking a taxi all the time, it for you!

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for choosing Citadines Biyun as your accommodation in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Citadines Biyun is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. We hope... More

Shanghai
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel is functional but comfortable and clean. I have been here for two months and seen the breakfast deteriorate sharply. The coffee is weak and cold, an espresso machine would be much accreciated. Potatoes, bacon, and sausage have disappeared, replaced by stir-fry and spaghetti bolognese for breakfast! Corn flakes have been replaced by choco-pops and other cereals favored by... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai! Thank you for your comments. We are making improvement for our breakfast, coffee machine was installed in the restaurant. We hope to have another chance to serve you better. Best regards, Jasmine More

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Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Number of rooms: 180
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai

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