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All 3,741 Shanghai hotels

Citadines Biyun Shanghai

4.0 of 5 Apartment Hotel   |   Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China (Jinqiao)
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61%
Ranked #827 of 3,741 hotels in Shanghai
A recent review
4 of 5 stars Reviewed April 14, 2014
stuffs88 Bangalore, India
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36 people have reviewed this hotel

Traveler rating
    4
    17
    7
    6
    2
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Israel
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 27, 2014

I recently spent 4 nights at this apartment/hotel on a business trip;. The rooms are modern and clean and it is very well situated. I was not able to receive or send any email for 4 days, despite the fact that 3 different technicians were sent to solve the problem. They were not able to fix anything but were very... More

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. We appreciate all your positive comments and do apologize for all inconvenience you experienced during your stay especially for the internet issue. We have taken your comments seriously and will make the necessary changes... More

Bangalore, India
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2014

I really liked to see the main road through my window and it is beautiful because, it isn't very crowded. Rest everything falls in place. Serviced, Clean and decent staff. There is no Subway stop nearby and I had to go till Science and Technology Museum. If you are fine with taking a taxi all the time, it for you!

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for choosing Citadines Biyun as your accommodation in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Citadines Biyun is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. We hope... More

Shanghai
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel is functional but comfortable and clean. I have been here for two months and seen the breakfast deteriorate sharply. The coffee is weak and cold, an espresso machine would be much accreciated. Potatoes, bacon, and sausage have disappeared, replaced by stir-fry and spaghetti bolognese for breakfast! Corn flakes have been replaced by choco-pops and other cereals favored by... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai! Thank you for your comments. We are making improvement for our breakfast, coffee machine was installed in the restaurant. We hope to have another chance to serve you better. Best regards, Jasmine More

Leeds, West Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 9, 2014

We spent two weeks at this hotel in a one bedroomed apartment. The apartment was very clean, modern even had a built in washing machine! The sitting room came with a double bed settee which was ideal as our daughter was holidaying with us. The cost which was very good included breakfast which was adequate; bottled water every day was... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for choosing Citadines Biyun as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More

Athens, Attiki, Greece
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

great hotel in shanghai very clean, great rooms and its near of the centre and perfect service!thankssss i had a great time there!i want to go shanghai and stay there for sure!!cuzine in the room , hot water all the time in bath room.cleaning every day!!!

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Vanessa, Thank you for choosing Citadines Biyun Shanghai as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Jasmine Sun More

Scotland
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 29, 2013 via mobile

The good points: relatively cheap for the area. We had a large apartment. Once inside it was clean, bright and spacious. The not so good points. Breakfast was very disappointing and certainly not what would be expected in an international standard hotel. The surroundings were a little surprising with the apartment in a residential block and not part of the... More

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Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Scotlandj, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. Citadines Biyun was located is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. I am sorry to... More

Seattle
Top Contributor
62 reviews 62 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 7, 2013

We had the opportunity to stay here for a week conference we were attending in the area. The Citadines comes with a very positive recommendation. Rooms were clean and well layed out, plenty of space to relax and yet remain functional. Service and attention given by the staff was outstanding and very appreciated.

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you staying with us at Citadines Biyun Shanghai. What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to write the your reviews; receiving such positive feedback is extremely... More

shanghai
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 20, 2013

I Stayed two years and a month there i recetly moved as this apt hotel does not offer what promises and definately seems more luxury and clean on the photos that in reality.. my employee choose this hotel due to low rates.i rented a delux apt 1 bed. Price: low equal to the privided service.. location: good many restaurants, 15... More

Was this review helpful? Yes 2
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having made Citadines as your home in Shanghai. I was saddened to see that you were not fully satisfied with the stay, as the service level was not up to your expectations. Good service and making long-term customers like yourself feel at home... More

Istanbul, Turkey
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 19, 2013

Hard to belive to this room can be rent as it is. I have paid 110 usd per night for a dirty and strange room. Toilet almost in shower. Shower look like it has not been cleaned for a months. Very loud refrigerator (had to turn off) Just pay 20 dollar more for ramada or 50 more for Marriott. You... More

Was this review helpful? Yes 2
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai for a month. Thank you for having made Citadines as your home in Shanghai. I was saddened to see that you were not fully satisfied with the stay, as the service level was not up to your expectations. Good service and making long-term customers like yourself... More

Shanghai, China
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2013

Location is one of the few positives of this facility. I have traveled to Shanghai approximately 7 times and never experienced such a poorly maintained apartment. I was booked here by my company as our current project has a tight budget. I am not above staying at an economy hotel as long as it is clean. Unfortunately with Citadines, this... More

Was this review helpful? Yes 2
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your reviews. I felt very sorry for not meet up your expections, as a newly appionted Manager here, we are keen on lots of refurishing and improving works. Hope we can have another chance to serve... More

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Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China
Phone Number:
Location: China > Shanghai > Jinqiao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Biyun Shanghai 4*
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style
#236 Luxury Hotel in Shanghai
Hotel Class
Number of rooms
180

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