We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,841 Shanghai hotels

Citadines Biyun Shanghai

4.0 of 5 Apartment Hotel   |   Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China (Jinqiao)
Hotel website
Hotel amenities
Special Offer
30th Anniversary 30% Off
Save Saved
You added Citadines Biyun Shanghai to your Saves list
Citadines Biyun Shanghai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
64%
Ranked #500 of 3,841 hotels in Shanghai
A recent review
5 of 5 stars reviewed 2 weeks ago
Steven1215
  • Overview
  • Reviews (39)
  • Photos (37)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (8)
  • Location
  • More
true
Write a Review

39 people have reviewed this hotel

Traveler rating
    5
    19
    7
    6
    2
See reviews for
1
1
2
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Korean first
  • Russian first
  • Any
English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Good service: We arrived late at night, They do quick check-in, friendly were really friendly and very helpful. And they can speak english very well. Bellman help us to call taxi in the rain. Room: Room is cleaning and housekeeper is smell always. Nothing complain for them. I will stay here for next time.

Was this review helpful? Yes
Shanghai
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently completed a six-month stay at Biyun Citadines and recommend the one-bedroom apartments for long-stay. The rooms are well-designed and are kept neat and clean. Jasmine Sun, the on-site manager, has applied her five-star experience to build a team that makes guests feel welcome and cared for. During my stay, breakfasts improved and management increased guest services to include... More

Was this review helpful? Yes
Israel
Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed April 27, 2014

I recently spent 4 nights at this apartment/hotel on a business trip;. The rooms are modern and clean and it is very well situated. I was not able to receive or send any email for 4 days, despite the fact that 3 different technicians were sent to solve the problem. They were not able to fix anything but were very... More

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. We appreciate all your positive comments and do apologize for all inconvenience you experienced during your stay especially for the internet issue. We have taken your comments seriously and will make the necessary changes... More

Bangalore, India
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 14, 2014

I really liked to see the main road through my window and it is beautiful because, it isn't very crowded. Rest everything falls in place. Serviced, Clean and decent staff. There is no Subway stop nearby and I had to go till Science and Technology Museum. If you are fine with taking a taxi all the time, it for you!

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, Thank you for choosing Citadines Biyun as your accommodation in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Citadines Biyun is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. We hope... More

Shanghai
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2014

This hotel is functional but comfortable and clean. I have been here for two months and seen the breakfast deteriorate sharply. The coffee is weak and cold, an espresso machine would be much accreciated. Potatoes, bacon, and sausage have disappeared, replaced by stir-fry and spaghetti bolognese for breakfast! Corn flakes have been replaced by choco-pops and other cereals favored by... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest, It was a pleasure to have you stay at Citadines Biyun Shanghai! Thank you for your comments. We are making improvement for our breakfast, coffee machine was installed in the restaurant. We hope to have another chance to serve you better. Best regards, Jasmine More

Leeds, West Yorkshire
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 9, 2014

We spent two weeks at this hotel in a one bedroomed apartment. The apartment was very clean, modern even had a built in washing machine! The sitting room came with a double bed settee which was ideal as our daughter was holidaying with us. The cost which was very good included breakfast which was adequate; bottled water every day was... More

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for choosing Citadines Biyun as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. More

Athens, Attiki, Greece
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 7, 2013

great hotel in shanghai very clean, great rooms and its near of the centre and perfect service!thankssss i had a great time there!i want to go shanghai and stay there for sure!!cuzine in the room , hot water all the time in bath room.cleaning every day!!!

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Vanessa, Thank you for choosing Citadines Biyun Shanghai as your accommodation during your holiday in Shanghai. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Jasmine Sun More

Scotland
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 29, 2013 via mobile

The good points: relatively cheap for the area. We had a large apartment. Once inside it was clean, bright and spacious. The not so good points. Breakfast was very disappointing and certainly not what would be expected in an international standard hotel. The surroundings were a little surprising with the apartment in a residential block and not part of the... More

Was this review helpful? Yes 1
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Scotlandj, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having taken the time to fill in your feedback. Citadines Biyun was located is located in the heart of the Biyun international community, campare with Hotel, we have larger space and kitchen equipments which makes resident feels like home. I am sorry to... More

Seattle
Top Contributor
62 reviews 62 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 7, 2013

We had the opportunity to stay here for a week conference we were attending in the area. The Citadines comes with a very positive recommendation. Rooms were clean and well layed out, plenty of space to relax and yet remain functional. Service and attention given by the staff was outstanding and very appreciated.

Was this review helpful? Yes
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you staying with us at Citadines Biyun Shanghai. What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to write the your reviews; receiving such positive feedback is extremely... More

shanghai
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 20, 2013

I Stayed two years and a month there i recetly moved as this apt hotel does not offer what promises and definately seems more luxury and clean on the photos that in reality.. my employee choose this hotel due to low rates.i rented a delux apt 1 bed. Price: low equal to the privided service.. location: good many restaurants, 15... More

Was this review helpful? Yes 2
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Resident, It was a pleasure to have you stay at Citadines Biyun Shanghai. Thank you for having made Citadines as your home in Shanghai. I was saddened to see that you were not fully satisfied with the stay, as the service level was not up to your expectations. Good service and making long-term customers like yourself feel at home... More

Owners: What's your side of the story?
If you own or manage Citadines Biyun Shanghai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Citadines Biyun Shanghai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai 201206, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jinqiao
Price Range (Based on Average Rates): $
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Travelocity, Priceline, Ctrip DaoDao, Tingo, CityZen, BookingOdigeoWL, Otel, HotelsClick, TripOnline SA and Venere so you can book your Citadines Biyun Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citadines Biyun Shanghai Hotel Shanghai

37 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Bathroom (3)
Viewed
Room/suite (4)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (1)
Viewed
Dining (3)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Shanghai with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style
#206 Luxury Hotel in Shanghai
Hotel Class
Number of rooms
180

Questions & Answers

Questions? Get answers from Citadines Biyun Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer