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URBN Hotel Shanghai

4.0 of 5 No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
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URBN Hotel Shanghai
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URBN Hotel Shanghai
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381 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Petaling Jaya, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is not every day you find a hotel that lives up to it's concept. And lives up to it well. URBN marries sustainable living (with a tinge of Shanghai's history) with it's contemporary design. The result is a charm that captivates you right from the entrance and all the way to the room. The same charm couldn't be said... More 

Was this review helpful? Yes
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear JustinPhang: Thank you very much for your feedback on your recent stay with us. I am thrilled to hear that, even beyond enjoying our design and our efforts towards sustainable living, you found our staff to be helpful and able to anticipate your needs. We are addressing our internet speed and actually expanded and changed our breakfast menu last... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 5 days ago NEW

A beautiful and comfortable place to stay, if you're are willing to fork out the money. The decor is well-designed, breakfast is simple but remains the same every day. Room service is good, personnel are polite.

Review collected in partnership with this hotel

Was this review helpful? Yes
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear yipinc2015, Thank you so much for your feedback! I am so happy to hear that you had a comfortable and enjoyable stay with us. As of today, we have actually just launched our new breakfast menu, expanding our buffet and a la carte items! We now offer a wide selection to our guests: anything from hot waffles and pancakes... More 

Reno, Nevada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in Dec 2014 - Nothing negative to say about this really cool hotel. The front desk staff paid and held tickets for an event before we'd even checked in. The general manager greeted us every morning by name. The layout of the room was really great and very modern. Nestled between little shops on a tree lined street, it... More 

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Kelli: Thank you so much for your feedback! I loved meeting you two, and I’m so happy to hear you enjoyed your stay. I hope the flight back was bearable for Paige – I keep reminding myself that flying is a necessary evil to get to see the world! I hope to see you again in the future. Please do... More 

HK
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The internet/Wi-Fi is extremely slow. Can never go online. The room keycard is not working during my stay. Not just my room but the whole hotel according to the staff. The room temperature is failed down. 35degree high. And no one can fix it . Have to wait till next day.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Esther: Thank you very much for letting us know about your experience. I very much apologize for the inconvenience you faced. Again, thank you very much for sharing your feedback with us. Best, Claire Hara More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 4 weeks ago

So lovely staying in such a small but charming design hotel, an oasis of calm away from the bustling of the city, and yet so close at the same time! Not the greatest breakfast, but with so much on offer nearby not a big deal - thankfully the coffee was good

Review collected in partnership with this hotel

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Shanghai, China
1 review
4 of 5 stars Reviewed 4 weeks ago

a little noisy outside the room the room is tidy,but the floor is a little dusty the receptionist is very friendly when I check in there is a variety of food at the breakfast the location is not far away from subway station,and the traffic is very convenience

Review collected in partnership with this hotel

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is amazing. The service, the location, the surroundings, the beautiful luxurious rooms, the value for money, the bar and breakfast... Just everything! I can't think of a single thing they could do to improve. We had the most wonderful stay for my boyfriends 30th birthday on Friday 12th December, and thanks to URBN this was a sincerely memorable... More 

Was this review helpful? Yes 1
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Ms. Evans: Thank you so much for your kind feedback! I was so happy to meet you and Tom and hear all about your traveling adventures, and I'm so glad to hear you two had a great stay with us! I hope you enjoy your visit with his parents as well. Please do not hesitate to let me know... More 

Nanjing, China
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 19, 2014

We were shuffled off into a 'cheap' room that had no hot water in the sink, and a 10 minute wait for hot water in the shower. We couldn't sleep due to the strong smell of cigarettes ?! We paid over 200. USD for this stay. The manager was very nice and apologized, but no help was given.

Review collected in partnership with this hotel

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Hong Kong Region, China
1 review
3 of 5 stars Reviewed December 17, 2014

Good service, cozy rooms very nice design.. just need to improve the restaurant ambiance... plus add more breakfast options..i will definitely consider to go back to this hotel on my next visit in shanghai.

Review collected in partnership with this hotel

Was this review helpful? Yes
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear marvie_061482: Thank you so much for your feedback. We take our guest stay experience very seriously, and as such, we are exploring ways in which we can offer our guests more from which to select at breakfast other than our buffet and a la carte menu. I thank you for sharing with us your positive experience with our service... More 

Shenyang
1 review
4 of 5 stars Reviewed December 15, 2014

URBN is hotel that can be recommended, if it was not just because the breakfast was very poor and a kitchen that does not know what they're doing. This makes I will consider it carefully before I will use URBN again or recommend it to others.

Review collected in partnership with this hotel

Was this review helpful? Yes
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Jan: Thank you very much for taking the time to share some feedback of your stay with us. I am sorry to hear that the restaurant was not to your liking, but I am glad to hear that you would recommend and liked the hotel otherwise. I will be sure to share your feedback about the breakfast selection with... More 

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Additional Information about URBN Hotel Shanghai

Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — URBN Hotel Shanghai 4*
Number of rooms: 26
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Hotel Style:
#56 Romantic Hotel in Shanghai
#62 Luxury Hotel in Shanghai
#68 Business Hotel in Shanghai
#288 Best Value Hotel in Shanghai

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