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URBN Hotel Shanghai

4.0 of 5 No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
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URBN Hotel Shanghai
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URBN Hotel Shanghai
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392 reviews from our community

Traveler rating
    252
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    22
    10
    13
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20
119
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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chicago il
1 review
5 of 5 stars Reviewed 1 week ago

we lived your hotel. This included the large comfortable stylish room the food and the service. We had a problem with the safe and the person on duty on feb 19. so hard to fix it on his own since it was the new year holiday. When he could not he allowed us to use a safe in another room.... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Good intentions and interesting design spaces, friendly staff. Looks like needs a good clean and some repairs Would recomend it but it was let down by poor breakfast and minimal room service selection

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Shanghai, China
1 review
3 of 5 stars Reviewed 1 week ago

We got a special promotion for Valentine's day and upon arrival we also got ask for an upgrade in the penthouse for few Rmb. Overall experience was good but the wine gift was really cheap and they also didn't have any sound systems in the room (Can't put your own music). Bathtub was also leaking, we often have to fill... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I personally loved the design and feel of the hotel. It's in a great location but some nights I just stayed in the room as it was so nice. Amazing shower, bath and comfy bed! The staff were so friendly and helpful. I'll be back for sure.

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Hi Todd: Thank you so much for your kind review! We very much enjoyed having you and Milda stay with us. I'm especially happy to hear you felt the staff was friendly and helpful! I look forward to seeing you again soon. I may take Sasha up on her invitation to see the new office when it's ready! Congratulations again... More 

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed the weekend at the Urbn Shanghai. The room design is outstanding and eco friendly at the same time. The breakfast offers a lovely buffet as well as different a la carte hot breakfast meals. During evening, the breakfast room turns into a stylish restaurant and bar. Give a try to the locally brewed beers (I had a... More 

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear 840stefank1: Thank you for taking the time to share your experience at the URBN! I am thrilled that you enjoyed your weekend stay at the hotel, and that you felt the restaurant offered a great breakfast and place to relax and enjoy some of their beers! I hope you will return soon to join us in the future, as... More 

Lijiang, China
Top Contributor
52 reviews 52 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was a fan of URBN concept well before staying at the hotel, but when the opportunity to spend a couple of nights in Shanghai came up I booked without a doubt. The check-in was easy, nothing was too much trouble and the team went beyond expectations to make sure they delivered what was promised. Claire, the General Manager herself... More 

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dolores, Thank you so much for your kind words! We always love to hear that our guests enjoyed their stay with us, of course, but coming from someone who travels as extensively – and spends as significant an amount of time in hotels – as you, it’s truly humbling! I hope everything goes smoothly in Lijiang, Phase 2 gets completed... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

If you like boutique hotels, this is a great place to stay for your next visit to Shanghai. Urbn was a perfect fit for my wife's first visit to China. The room was cozy, the restaurant/bar is fun and the service was responsive. Claire, the manager, is amazing and very thoughtful. I will be staying at URBN again.

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

John, thank you so much for your very kind feedback. You and Gabrielle are so wonderful, and I’m so glad she was able to have a great first experience here in China. I hope you’ll stop by Shanghai again on your way to Tokyo (haha)! Love that she waited until you got home to share the candy. She’s a sweetheart.... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked the penthouse for a birthday party. We had a great time and I can say only positive things about the quality of the room. I have also been to the bar on several different ocasions and I really enjoyed it. Unfortunately, as most of the places in China, your experience could be spoiled by staff attitude. I prefer... More 

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Ivaylo I: I am very happy to hear that you and your friends enjoyed yourselves at your party in the penthouse. It’s a great alternative to other event venues offered in the city, and I agree that the quality of the room is fantastic! I apologize, however, for your experience with the staff. It is inexcusable that you should... More 

Petaling Jaya, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 22, 2015

It is not every day you find a hotel that lives up to it's concept. And lives up to it well. URBN marries sustainable living (with a tinge of Shanghai's history) with it's contemporary design. The result is a charm that captivates you right from the entrance and all the way to the room. The same charm couldn't be said... More 

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear JustinPhang: Thank you very much for your feedback on your recent stay with us. I am thrilled to hear that, even beyond enjoying our design and our efforts towards sustainable living, you found our staff to be helpful and able to anticipate your needs. We are addressing our internet speed and actually expanded and changed our breakfast menu last... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed January 20, 2015

A beautiful and comfortable place to stay, if you're are willing to fork out the money. The decor is well-designed, breakfast is simple but remains the same every day. Room service is good, personnel are polite.

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear yipinc2015, Thank you so much for your feedback! I am so happy to hear that you had a comfortable and enjoyable stay with us. As of today, we have actually just launched our new breakfast menu, expanding our buffet and a la carte items! We now offer a wide selection to our guests: anything from hot waffles and pancakes... More 

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Additional Information about URBN Hotel Shanghai

Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — URBN Hotel Shanghai 4*
Number of rooms: 26
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Hotel Style:
#48 Family Hotel in Shanghai
#54 Luxury Hotel in Shanghai
#55 Romantic Hotel in Shanghai
#60 Business Hotel in Shanghai
#271 Best Value Hotel in Shanghai

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