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URBN Hotel Shanghai

4.0 of 5 Hotel   |   No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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URBN Hotel Shanghai
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Ranked #52 of 3,926 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
rubyida london
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362 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Undoubtedly this is a 'cool, hip' hotel from a design perspective. The rooms are beautiful and if facing the courtyard, quiet by Shanghai standards. However, the service was nowhere near what you expect from a 5 star rated hotel. I arrived early morning after a 16 hour journey, asked for a coffee and offered to pay cash as understood I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Rubyida: Thank you very much for sharing your feedback with us. I truly apologize for your experience. Our restaurant was undergoing renovation at the time and was closed to all guests, but that does not excuse our failure to communicate with you and meet your requests. We are moving forward with ways with which to improve our taxi retrieval... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Built out of beautiful woods and tiles rescued from demolished houses in the French District, this hotel has an old soul in a new environment. If you want to stay away from the monster towers, here is a lovely boutique hotel, very pleasant staff, close to excellent restaurants and the hub of the city. And as an added bonus, a... More

Review collected in partnership with this hotel

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URBN_GM, General Manager at URBN Hotel Shanghai, responded to this review

Dear Alexandre: Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed your stay with us, and that you loved our new restaurant, BEERGRDN. I agree: I think their martinis and food are out of this world! I hope to see you return to Shanghai and the URBN very soon! Best, Claire Hara More

2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here for business in Shanghai - reception service was very unhelpful with poor English, breakfast is no more than 2star - no choice, shower room flooding and dials broken, ironing board broken, difficult to get taxi outside for appointments so won't stay here again - really disappointing as the rooms and General ambience is really lovely

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been staying at the URBN regularly for almost two years and there are many things I love about it. The rooms are comfortable and spacious with a nice desk and couch area. The courtyard and roofdeck are beautiful and tranquil. But the hip, eco-friendly, chic vibe that I loved has been diluted by some questionable renovation decisions (velvet... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2014

I really like this small hotel. This was our third stay since 2011. I had booked our trip well in advance. I emailed about two weeks before to say we'd be in about midnight. Check in was all good. They had done a small update to the rooms since our last stay. The makeover was done by someone who, I... More

Was this review helpful? Yes 2
Tallebudgera, Australia
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 15, 2014

Great hotel , great staff the location in not what you would expect of such a large city. Tree lined street makes you feel great. the hotel has a small feel that is what we love. The rooms are a funky well designed with the great use of recycled materials. The staff are charming and friendly,

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Shanghai, China
1 review
4 of 5 stars Reviewed September 3, 2014

Great experience at the URBN. Loved the court yard and restaurant with plenty of light. And love that the recycled materials used to create a distinctive eco-friendly experiences (reclaimed wood, tile shingles, luggage, woks). Very cozy and personal.

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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 20, 2014

this is a great little hotel near the main shopping areas of Shanghai. pro's- if you love design, architecture and the boutique feel many boutique hotels lack, this place is a total score. really stunning little rooms- great layout, reclaimed materials, handmade feel. there is nothing standard about the rooms; the beds are fantastic, the bathrooms modern clean and unique,... More

Was this review helpful? Yes 5
Taipei, Taiwan
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 13, 2014

Realy impressive concept implementation. Make you feel warm as well as in a home-backyard garden. Peacfull and close to most of city attractions and metro station. Well arranged outdoor space gives you a nice breakfast time to start your day. After we left was renovated so I do not know if is still like in the photos. Being there Sep... More

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 10, 2014

Let me begin by saying I really really wanted to love this hotel. I think it's got a great concept and a stellar location. As a designer, I think the sensibilities of a well designed boutique hotel resonate with me. Honestly though, If it was an option on TripAdvisor, I think 3.5 circles would be where I'd rank things. First... More

Was this review helpful? Yes 1
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Additional Information about URBN Hotel Shanghai

Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — URBN Hotel Shanghai 4*
Number of rooms: 26
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