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All 3,841 Shanghai hotels

URBN Hotel Shanghai

4.0 of 5 Hotel   |   No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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URBN Hotel Shanghai
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Ranked #43 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Swonn Vancouver, Canada
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354 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

this is a great little hotel near the main shopping areas of Shanghai. pro's- if you love design, architecture and the boutique feel many boutique hotels lack, this place is a total score. really stunning little rooms- great layout, reclaimed materials, handmade feel. there is nothing standard about the rooms; the beds are fantastic, the bathrooms modern clean and unique,... More

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Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Realy impressive concept implementation. Make you feel warm as well as in a home-backyard garden. Peacfull and close to most of city attractions and metro station. Well arranged outdoor space gives you a nice breakfast time to start your day. After we left was renovated so I do not know if is still like in the photos. Being there Sep... More

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San Francisco, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let me begin by saying I really really wanted to love this hotel. I think it's got a great concept and a stellar location. As a designer, I think the sensibilities of a well designed boutique hotel resonate with me. Honestly though, If it was an option on TripAdvisor, I think 3.5 circles would be where I'd rank things. First... More

Was this review helpful? Yes 1
Geoje, South Korea
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

I stayed here twice last year with my girlfriend during my time in Shanghai. It is a wonderful boutique hotel. The staff are happy to accommodate you with most requests and the rooms are beautifully designed. The lighting in particular in the rooms is quite relaxing and unique. By far, the very best thing about this hotel is the free... More

Was this review helpful? Yes 1
URBN_Manager, General Manager at URBN Hotel Shanghai, responded to this review

Dear Will A, thanks a lot for your review on Tripadvisor and your positive comments about the hotel. If it with great pleasure to inform you that we have undergone a complete renovation to even further enhance the hotels performance. While we have kept the points you have mentioned we have added additional benefits like free minibar as well as... More

Shanghai, China
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 22, 2014

A lovely looking hotel in a really good area. I'd happily stay here again provided someone else was paying. I'm not entirely sure the expense is worth it for a private trip as there are better places to stay at that price. I have a few of grips about the design of the rooms though. The bathroom mirror was at... More

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URBN_Manager, General Manager at URBN Hotel Shanghai, responded to this review

Dear Traveller74, we would like to thank you for taking the time to give us your feedback about your last stay. We are terribly sorry that the breakfast was not up to your standards and we are going to review on how to upgrade the quality and quantity to match five star hotels. We are also glad to hear that... More

London, United Kingdom
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 2, 2014

I stayed at the URBN on a recent business trip to Shanghai. Having previously stayed in the Bund area, this was quite a change but very positive one. The URBN was relaxing, beautifully designed and located in a part of town that ensured you felt the presence of China all around you. Check was efficient and quick – I was... More

Was this review helpful? Yes 3
URBN_Manager, General Manager at URBN Hotel Shanghai, responded to this review

Dear Richard S, thanks a lot for your review and extensive feedback. We are pleased to hear that you have enjoyed most of your visit at the URBN and we are definitely reviewing your comments about the food and early check-in in order to make your next stay 100% enjoyable. Again, thanks a lot for your comments and we are... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 25, 2014

Pros: central location, great looking room. Cons: -Front desk girl not friendly at all. No 'welcome to our hotel' or anything like that. Very curt. Just 'passport' and 'credit card', and then handed us our key card. Also, we had asked for early check-in (11am) and when we arrived at noon, our room was still not ready. -It's not eco-friendly... More

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URBN_Manager, General Manager at URBN Hotel Shanghai, responded to this review

Dear allabouttravel086, we are very sorry to hear that your stay at URBN did not match your expectations and I would like to apologize to you on behalf of all our team member. We are taking your comments very serious and we are reviewing the standards and procedures of all areas to make sure that we improve immediately. Please note... More

Shanghai, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014

Last March 2014, we had prepared a 3 full days meeting event plus allocation for 12 members of our company coming from different part of the worlds. As we are a company that works in the Hotel Business, we are always on the search to offer a unique experience for all our Board Members to wherever they go. We chose... More

Was this review helpful? Yes 1
UrbnMrkting, General Manager at URBN Hotel Shanghai, responded to this review

Dear Nicholas Bowden, thank you very much for your comments. We highly appreciate your support and we are glad to hear that your colleagues have enjoyed their stay with us. We are looking forward to having you or any of your colleagues staying with us again. Best wishes Sebastian More

New York
Top Contributor
56 reviews 56 reviews
54 hotel reviews
104 helpful votes 104 helpful votes
1 of 5 stars Reviewed April 14, 2014

We stayed at URBN last April when Puli was booked solid and found it an ok substitute but not a complete replicate interms of quality. However, the neighborhood hotel remained a charming memory, and we had often returned for dinner whenever we had a chance. This time, our dinner experience was soured. There is a new chef along with new... More

Was this review helpful? Yes 3
Hong Kong, China
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed December 25, 2013

everything went wrong...from unprofessional front desk staff, luggage handling, flooding in room, poor breakfast and restaurant (which used to be good), unpractical room layout, slow internet..... we checked out and moved to a better hotel... this used to be a pleasant spot.... not anymore

Was this review helpful? Yes 4
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Additional Information about URBN Hotel Shanghai

Address: No.183 Jiaozhou Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:4 star — URBN Hotel Shanghai 4*
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Official Description (provided by the hotel)
URBN Hotel Shanghai is an award winning design-meets-sustainable chic 26-room boutique hotel built by 100% recycled and locally sourced materials. URBN's downtown location near Jing'an Temple Metro Station is a convenient walk from a myriad of Shanghai's finest shopping and dining options. All rooms provide complimentary WiFi and welcome fruits and drinks on arrival. The hotel offers 1 fine dining restaurant, 1 24-hour gym, 1 bar, in-room beauty and spa treatments and flexible function spaces. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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