We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,559 Shanghai hotels

JIA Shanghai Hotel

4.0 of 5 Hotel   |   No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Nanjing West Road)
Hotel amenities
Save Saved
You added JIA Shanghai Hotel to your Saves list
JIA Shanghai Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
75%
Ranked #283 of 3,559 hotels in Shanghai
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Sue G Chichester, United Kingdom
  • Reviews (168)
  • Photos (85)
  • Prices
  • Amenities
  • Room tips (14)
  • Back to top
Write a Review

168 people have reviewed this hotel

Traveler rating
    82
    45
    27
    11
    3
See reviews for
7
43
26
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Chichester, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

If you want an excellent hotel that feels like home, right next to the Metro and in a super location - this is the one. Fantastic bedrooms and service I could not fault. I will be back in Shanghai in 2015 and will be bringing my work friends with me!

Was this review helpful? Yes
Perth Australia
2 reviews
5 of 5 stars Reviewed March 8, 2014

My wife and I recently stayed at the Jia Shanghai. The service and accommodation was simply outstanding. The hotel is a boutique hotel in Nanjing Road and is in the hands of new owners who have just taken over and are in the process of improving this boutique hotel be leaps and bounds. We were treated to outstanding service and... More

Was this review helpful? Yes
China
Top Contributor
66 reviews 66 reviews
40 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed February 12, 2014

I had a hard time ranking this hotel, because it is worth a 5/5 for design, room and location, but a shameful 2 for service. I have never seen in my life a luxury hotel with such a huge gap between design and service. First, I admit that check-in was fast and efficient. Design of the hotel and rooms was... More

Was this review helpful? Yes 1
London
Top Contributor
51 reviews 51 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 12, 2014 via mobile

This is my second review of the Jia hotel after many stays there. I have said it is excellent but the experience if my last two visits have found that standards are slipping. The reception staff are very unfriendly and very unhelpful. I would have thought that after at least 6 stays of minimum 5 nights each, that there would... More

Was this review helpful? Yes 1
Nyaungshwe, Myanmar
2 reviews
4 of 5 stars Reviewed December 3, 2013

Location of this hotel is great for me on this trip. Need some refreshing of the rooms and yes, you got to eat outside as the menu is quite limited and nothing after 10:30 pm. Staffs are helpful. Love the little red note book with Mao! The room was too big for me alone!

Was this review helpful? Yes
Mooroolbark, Victoria, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 27, 2013

Stayed at the Jia hotel several years ago and loved the experience so thought I would give it a go again this trip. Things had changed from down stairs lounge and reception to the 3rd Floor but there was no one on the ground floor to advise of this change when arriving so strange couldn't find any signage so you... More

Was this review helpful? Yes
China
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 14, 2013

Look, its really quite a lovely hotel , great decor, lots of nice quirks, so different from the typical branded hotels. You have a Chairman Mao book in the drawer next the Chinese Checkers. The location is of course good. But when I arrived at 10:10pm and tried to order room service, I was struck with a 15 minute delay.... More

Was this review helpful? Yes
Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2013

This is one of my favorite hotels in Shanghai. It's situated on West Nanjing Road, opposite from some of the most popular shopping centres in the city. The street behind is a pedestrian path where one can find many good casual restaurants. Other than its convenient location, Jia's service is very personal and attentive. The staff at the front desk... More

Was this review helpful? Yes
Sydney
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 3, 2013

The Jia Shanghai is in a brilliant location & enables easy access to everything in Shanghai. It is on #2 subway line which is fantastic. It is surrounded by any type of shopping and restaurant experience you would want and it is away from the ghastly tourist touts of the Bund & Peoples Square & East Nanjing Road area. It... More

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 21, 2013

I hear the building is up for lease which means JIA is closing? There is nothing interesting about the hotel and service is poor. Does anyone go to the restaurant? Had brunch there a while ago and was not interesting. Doormen sleep at the entrance. Sad.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage JIA Shanghai Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to JIA Shanghai Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JIA Shanghai Hotel

Also Known As:
Jia Hotel Shanghai
Shanghai Jia Hotel
Address: No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China
Location: China > Shanghai > Nanjing West Road
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Airport Transportation
Hotel Style:
#9 Spa Hotel in Shanghai
#140 Business Hotel in Shanghai
#173 Luxury Hotel in Shanghai
#346 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JIA Shanghai Hotel 4*
Official Description (provided by the hotel):
The 55-room JIA shanghai is located in a cool 1920s building in the heart of the city's shopping and entertainment area. Chic contemporary designer studios and suites have luxurious Bisazza tilled bathroom. Fully equipped kitchenettes, home entertainment system and a host of special facilities for the most discerning traveler. Business and fitness facilities available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, Expedia, Travelocity, Splendia, Tingo, HotelsClick, TripOnline SA, HotelTravel.com, Ctrip DaoDao, Asiatravel.com Holdings and Venere so you can book your JIA Shanghai Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (20)
Viewed
Dining (4)
Viewed
Hotel & grounds (11)
Viewed
View from room (1)
Viewed
Bathroom (7)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Other (1)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Agoda.com Booking.com
and 10 more sites!

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Spa Suites Airport Transportation
Hotel Style
#9 Spa Hotel in Shanghai #140 Business Hotel in Shanghai #173 Luxury Hotel in Shanghai #346 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
The 55-room JIA shanghai is located in a cool 1920s building in the heart of the city's shopping and entertainment area. Chic contemporary designer studios and suites have luxurious Bisazza tilled bathroom. Fully equipped kitchenettes, home entertainment system and a host of special facilities for the most discerning traveler. Business and fitness facilities available. ... more   less 
Number of rooms
45

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.