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Cachet Boutique Shanghai

#54 of 3,985 Hotels in Shanghai
Certificate of Excellence
Hotel website
No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
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Deluxe Suite Getaway
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Cachet Boutique Shanghai
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56 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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2
10
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Singapore, Singapore
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For my first visit to Shanghai it was fun to stay in a small hotel with real personality rather than one of the big international chains, and from the moment I walked in I really felt looked after by the staff at Cachet, who once they heard I had missed lunch immediately had a delicious seafood salad sent to my... More 

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London
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with two friends on the tip-off of a colleague of my friend. The hotel was amazing - it was very quiet and you really felt a world away from the hustle and bustle of China. Great modern design with superb yet down-to-earth service, it almost felt like you were staying with friends. Fergus, the general manager was... More 

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2 reviews
4 of 5 stars Reviewed June 25, 2015

spacious room and bathroom, modern appliances, nice and simple decoration, good music atmosphere, helpful staff and good location. very convenient for few days business trip. highly recommended. only missing is sound system for iphone or smartphone

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Bollnas, Sweden
1 review
5 of 5 stars Reviewed June 6, 2015

Very friendly staff. Nothing is impossible for them! Superb atmosphere, nice rooms. I move the HiFi-set in the room. Spacious bathrooms, very good breakfast and free drinks and snacks i tve lobby during the evening.

Review collected in partnership with this hotel

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London
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 17, 2015

I have stayed at the Cachet Boutique many times while on business in Shanghai. It is in a very central position just off Nanjing West Road. The experience of staying there Isote like having an apartment than staying in a hotel. Once you have checked I you can come and go without ever going via reception. There are small kitchens... More 

Review collected in partnership with this hotel

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Thompson and Thompson. Thank you so much for your very kind review of Cachet Boutique. It is extremely rewarding to hear that you enjoyed the private and personal nature of the hotel so much. Thanks also for your kind words on our in room kitchenettes and the quality of our breakfast. Indeed, our lobby lounge on level three is... More 

1 review
5 of 5 stars Reviewed May 7, 2015

Myself an my BFF headed to Shanghai looking to venture out, an experience another part of the world. To our surprise we met a wonderful manger/staff that made our stay a trip of a life time. The staff is very accommodating to making your stay feel like home. Happy hour every day was an added plus. They also help to... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed May 6, 2015

I was scheduled to stay in Shanghai for 5 weeks on business. My colleagues and myself were advised to make reservations at the Portman Ritz Carlton for the duration of our stay. I decided I would prefer to stay somewhere smaller with more spacious rooms (one square room for five weeks would drive me crazy) and so I went against... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Claude. Thank you very very much for your kind words. On behalf of our whole team, we would like to express a sincere and special gratitude to you. Thank you. Your comments are very encouraging and we hope you had a genuinely satisfying and at times special and touching stay in our hotel. It seems to be the case.... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 5, 2015

We had a wonderful, relaxing stay at the Cachet Boutique Hotel. We were greeted on arrival with friendly staff and the GM Fergus who was incredible throughout our stay. The rooms are lovely – extremely spacious with a separate living area, the bed is extremely comfortable and the bathroom is luxurious with a separate bath. The hotel is in a... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Westy. I use the euphemism with fondness. As hoteliers we are very lucky to receive the gift of welcoming wonderful and appreciating guests on so many occasions. Your visit was one of those treasured occasions. I'm sincerely glad that you enjoyed our hotel so much. Thank you very much for your kind comments and for choosing Cachet Boutique. We... More 

Tianjin, China
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 27, 2015

I was in town for the week on business. Work put me up in a very ordinary hotel, so I decided to stay at Cachet on my last night. The property is very easy to find and is boutique in every sense. The ground level foyer is full of multimedia art and looks beautiful. Straight up in the lift to... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear TVH 3121. Thank you very much for taking the time to post a review of Cachet Boutique. It is very nice to hear all of your great comments about the hotel. I am glad you enjoyed our 'art salon' on level one so much, it is a great pride and focus at the moment as we just installed our... More 

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed April 24, 2015

I chose Chachet on my recent trip to Shanghai as my "usual" hotel choice was fully booked during the SH Auto Show. Cachet is a nice boutique hotel, uniquely designed and decorated, and the staff try their best to be helpful. This is Spring, going to Summer, and the weather in SH is slowly turning warm. However, the hotel is... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear DNg. Thank you for the time you took to share your recent experience at Cachet Boutique. While is was a pleasure to hear that you enjoyed the hotels location and focus on design and service, I was extremely disappointed to learn of your disappointing experience regarding the critical malfunction of air-conditioning in your guest room. Our guarantee to guests... More 

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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