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Cachet Boutique Shanghai

#51 of 3,976 Hotels in Shanghai
Certificate of Excellence
Hotel website
No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
Best prices for: 1 room 1 guest
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Cachet Boutique Shanghai
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53 Reviews from our TripAdvisor Community

Traveler rating
    28
    20
    3
    2
    0
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2
10
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
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London
Top Contributor
68 reviews 68 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Cachet Boutique many times while on business in Shanghai. It is in a very central position just off Nanjing West Road. The experience of staying there Isote like having an apartment than staying in a hotel. Once you have checked I you can come and go without ever going via reception. There are small kitchens... More 

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed 3 weeks ago

Myself an my BFF headed to Shanghai looking to venture out, an experience another part of the world. To our surprise we met a wonderful manger/staff that made our stay a trip of a life time. The staff is very accommodating to making your stay feel like home. Happy hour every day was an added plus. They also help to... More 

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 3 weeks ago

I was scheduled to stay in Shanghai for 5 weeks on business. My colleagues and myself were advised to make reservations at the Portman Ritz Carlton for the duration of our stay. I decided I would prefer to stay somewhere smaller with more spacious rooms (one square room for five weeks would drive me crazy) and so I went against... More 

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Shanghai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

The quality of service I received for 5 weeks at the Cachet Boutique was incredible. Without the general manager/staff advice, and constant attention to detail, I would not have enjoyed myself nearly as much. They all were so considerate by helping me make the best use of my limited time to see the country and learn more of the Chinese... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Judy. Sincere and heartfelt thanks for your kind comments regarding your recent stay at Cachet Boutique Shanghai. Having spent eight or so great years in this wonderful city and being so privileged to be working with such a wonderful team, I just hope that we took the chance to share this wonderful experience with you on your visit. It... More 

Senior Contributor
41 reviews 41 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful, relaxing stay at the Cachet Boutique Hotel. We were greeted on arrival with friendly staff and the GM Fergus who was incredible throughout our stay. The rooms are lovely – extremely spacious with a separate living area, the bed is extremely comfortable and the bathroom is luxurious with a separate bath. The hotel is in a... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Westy. I use the euphemism with fondness. As hoteliers we are very lucky to receive the gift of welcoming wonderful and appreciating guests on so many occasions. Your visit was one of those treasured occasions. I'm sincerely glad that you enjoyed our hotel so much. Thank you very much for your kind comments and for choosing Cachet Boutique. We... More 

Tianjin, China
Top Contributor
84 reviews 84 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 27, 2015

I was in town for the week on business. Work put me up in a very ordinary hotel, so I decided to stay at Cachet on my last night. The property is very easy to find and is boutique in every sense. The ground level foyer is full of multimedia art and looks beautiful. Straight up in the lift to... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear TVH 3121. Thank you very much for taking the time to post a review of Cachet Boutique. It is very nice to hear all of your great comments about the hotel. I am glad you enjoyed our 'art salon' on level one so much, it is a great pride and focus at the moment as we just installed our... More 

Singapore, Singapore
2 reviews
2 of 5 stars Reviewed April 24, 2015

I chose Chachet on my recent trip to Shanghai as my "usual" hotel choice was fully booked during the SH Auto Show. Cachet is a nice boutique hotel, uniquely designed and decorated, and the staff try their best to be helpful. This is Spring, going to Summer, and the weather in SH is slowly turning warm. However, the hotel is... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear DNg. Thank you for the time you took to share your recent experience at Cachet Boutique. While is was a pleasure to hear that you enjoyed the hotels location and focus on design and service, I was extremely disappointed to learn of your disappointing experience regarding the critical malfunction of air-conditioning in your guest room. Our guarantee to guests... More 

Taipei, Taiwan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

Nicely located in a business district with many restaurants and high-end shops. Uniquely designed and decorated. Part of the hotel was under renovation so no room service was available. The staff was helpful and accommodating. I was upgraded to a suite which was nice but way too big for a one-night business trip. I was disappointed that the noise of... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear bugsivy. Thanks for taking the time to review your recent stay at Cachet Boutique. It is very nice to hear that you enjoyed your stay and that our service team were helpful and had a positive impact on your stay. I am also glad that you enjoyed the hotels focus on art. Apart from the Art Salon on level... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

First of all, like real state, location, location, location!!! This is great place to stay in Shanghai , uniquely designed and decorated, the hotel is located by the West Nanjing metro station. Many places within walking distance and plenty of places to eat around. The hotel was purchased by the same group that owns URBN Hotel (another cool boutique hotel... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Flavio. Thanks very much for the great comments regarding your recent stay at Cachet Boutique. It is great to hear that you enjoyed the hotels fantastic location and the spaciousness of our rooms. Also wonderful to hear that you enjoyed all of the great dining choices near the hotel, indeed we are situated right on the doorstep of WuJiang... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 3, 2015

Great location, decent room space and comfort and a small and decent breakfast spread. A bit hard to find so remember to download an offline map first before you head out. The crew is very helpful and accomodating. All in all, would stay again if I'm back in Shanghai.

Was this review helpful? Yes
Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear SC8448. Thanks very much for your positive comments on Cachet Boutique. It is great to hear that you enjoyed the hotels incredible location. I am also delighted to hear that our service team helped to ensure a lovely stay. We will indeed look forward to any chance of welcoming you back should you make a return visit to Shanghai.... More 

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