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Cachet Boutique Shanghai

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No.931 Nanjing West Road, Jing'an District, Shanghai 200041, China (Formerly JIA Shanghai Hotel)
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Cachet Boutique Shanghai
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Cachet Boutique Shanghai
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42 reviews from our community

Traveler rating
    22
    16
    3
    1
    0
See reviews for
2
9
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
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    (42)
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    (9)
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    (16)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

First of all, like real state, location, location, location!!! This is great place to stay in Shanghai , uniquely designed and decorated, the hotel is located by the West Nanjing metro station. Many places within walking distance and plenty of places to eat around. The hotel was purchased by the same group that owns URBN Hotel (another cool boutique hotel... More 

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great location, decent room space and comfort and a small and decent breakfast spread. A bit hard to find so remember to download an offline map first before you head out. The crew is very helpful and accomodating. All in all, would stay again if I'm back in Shanghai.

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear SC8448. Thanks very much for your positive comments on Cachet Boutique. It is great to hear that you enjoyed the hotels incredible location. I am also delighted to hear that our service team helped to ensure a lovely stay. We will indeed look forward to any chance of welcoming you back should you make a return visit to Shanghai.... More 

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here a few times. Service in general is very friendly. Love the design and layout of the corner suites. Audio/visual amenities are excellent, with lots of plug-ins for your devices and sound. Mini kitchen and fully stocked bar are great if you have some guests over. Bed was very comfortable and bedroom set in away from the window... More 

Review collected in partnership with this hotel

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear hellobanana. Thanks very much for your kind words regarding your recent stay at Cachet Boutique. It's lovely to hear that you enjoy the special design touches in our rooms. Our in room audio visual systems, kitchenettes and full suite bar cocktail cabinets are all designed to offer guests a touch of genuine comfort & luxury and hopefully some fantastic... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 5 weeks ago

I thought the room was very spacious and well planned, including the bathroom. The bed was super comfortable and I slept extremely well. I also liked the addition of an air purifier, considering the Chinese pollution. The location was excellent and the breakfast the best I have had at a hotel in a long time.

Review collected in partnership with this hotel

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Linda & Malcolm. Thank you very much for your kind comments on your recent stay at Cachet Boutique. It's great to hear that you had a wonderful stay and that you found our beds so comfortable. Great also to hear that you appreciated the wonderful location of Cachet and enjoyed breakfast so much. Our breakfast, complimentary afternoon tea and... More 

Traverse City, Michigan
1 review
3 of 5 stars Reviewed March 12, 2015

Definitely has unique style and guest service. But upon arrival the maintenance people were still in the room fixing stuff. Heating was too warm and request to turn temp lower and AC turned on was ignored. Bathroom sink was plugged and should be checked before allowing guests in. I had made a reservation through Hotels.com that clearly included breakfast. But... More 

Review collected in partnership with this hotel

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Michael. Thank you for taking the time to comment on your recent stay at Cachet Boutique. I'm glad you enjoyed the location and overall nature of the hotel. I'm sorry to hear that you experienced some problems with the condition of your room and that rectifications were not complete or up to standard before your arrival. Please accept my... More 

1 review
4 of 5 stars Reviewed March 1, 2015

very much appreciated the Tablet Plus upgrade and the location of the hotel is very convenient and central for Jing An and anywhere near Nanjing XiLu. Breakfast was also very good. Overall cool boutique !

Review collected in partnership with this hotel

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Bill. Thank you very much for choosing to stay at Cachet Boutique. I'm happy to hear that you had a pleasant experience staying with us and that you found our location convenient. It's great also to hear that you enjoyed the upgraded room. We do our best to always offer complimentary upgrades to all guests on a daily basis... More 

West Hollywood, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2015

I have stayed at this hotel when it was called the Jia and also now that it has changed owners. Other than the JW this is my favorite hotel in Shanghai. The rooms are great, the food is fab and one of the best western bars in all of the city. This is my go-to hotel when traveling for biz... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Weho_Hodge. Sincere thanks for your great comments on Cachet Boutique hotel. We are all very proud to be in this wonderful location in the absolute city centre of Shanghai. It was a real pleasure for all of our team to hear you like the hotel so much and our whole team is standing by to ensure a fantastic stay... More 

Miami Beach, Florida
Contributor
19 reviews 19 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 21, 2015

It was my first time to Shanghai, arguably the New York, Paris and London of the East. Shanghai is an uber cosmopolitan city with the people as refined as the luxurious baubles and garb that adorn them. In the heart of the Rodeo Drive of Shanghai, Nanjin Road, you’ll find the Cachet Boutique Hotel, a luxurious abode with avant-garde touches... More 

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Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Glenn H. Thank you very much. It is certainly a pleasure to hear your positive and comprehensive comments about Cachet Boutique. You have touched on many aspects of the hotel in a very positive light and we thank you very much for that. It is a very rewarding experience indeed for our team to have had the chance to... More 

Beijing Region, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

Business trip and stayed over the weekend, great location and service. Spacious room with family feeling, a lot of restaurants around hotel - recommending the " Shenjia Fish Head". Hotel provides free snack and drinks all day, and more beverage during evening including alcohol, a good place for relaxing and reading. Will come back ML

Was this review helpful? Yes
Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear Michael. Thanks for taking the time to comment on your recent stay at Cachet Boutique hotel. I am very glad to hear you had a pleasant experience staying with us. It's wonderful also to hear that the hotels location made for a convenient stay, that our efforts on service touched you and you enjoyed our rooms and overall atmosphere... More 

Paris, France
1 review
4 of 5 stars Reviewed January 27, 2015

Funny room, friendly service, an european atmosphere. Yes I would have loved a more modern breakfast but the capuccino is just great! Funny room, friendly service, an european atmosphere. Yes I would have loved a more modern breakfast but the capuccino is just great! Funny room, friendly service, an european atmosphere. Yes I would have loved a more modern breakfast... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Fergus-SH, General Manager at Cachet Boutique Shanghai, responded to this review

Dear florentinai3. Thank you for taking the time to comment on your recent stay at Cachet Boutique. Our whole team is proud of the beauty and intimate atmosphere in the hotel. Thank you. Thank you also for your comments on our breakfast selection, it is is valuable feedback. I am happy to let you know that our team has been... More 

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