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Renaissance Shanghai Yu Garden Hotel

#28 of 3,976 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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No.159 Henan South Road, Huangpu District, Shanghai 200010, China
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Renaissance Shanghai Yu Garden Hotel
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Ranked #28 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Bojannn Novi Sad, Serbia
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759 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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Novi Sad, Serbia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel has very good potentials to be excellent after a few things improve. Location is great, close to metro station, The Bund and Nanjing Road (shopping paradise). WiFi is free and fast. A list of TV channels is poor unless you speak Chinese. Check-in: In general front desk staff should improve their services when it comes to language, attitude... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Bengaluru (Bangalore), India
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The stay and view from room was fabulous!!! This is a excellent hotel which is around 1 hour drive from Pudong airport. Be careful from fake staff people standing just outside the arrivals and they will ask your hotel and whatever you say they pretend to be the staff of that hotel, hence use your judgement either to take Maglev... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Statesboro, Georgia
Level Contributor
14 reviews
8 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The airport driver knew the location of the hotel making our trip easier than expected. We ended up with a gigantic corner room, with an office area, TV room area, bedroom, walk-in closet for 2, and huge bathroom. We asked the concierge about the location of a bookstore where we could purchase a book a friend collects in various languages.... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Gurgaon, India
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this Hotel for 1 night on a business trip to Shanghai. I was greeted in the lobby and shown up to reception. Room was allocated quickly and I was given a free drink voucher since I was a Marriott rewards member. Free Wifi was also included. Room was nice and large looked out onto the main streets.... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Cebu City, Philippines
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is a great hotel! Nice and modern rooms with good beds, helpful staff and just a few minutes walk to one of my favorite places in Shanghai, the Yuyuan Gardens. If you're lucky, you get to have a room with a hint of the Shanghai skyline as your view. My one bad experience (which I hope is an isolated... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Thank you for taking your time to share with us the experience of your recent stay here in Shanghai. We did our sincere apologies for the inconvenience caused which is uncompromising with our aim to provide a great experience and value to our guests. It is important for us to ensure all our guests have enjoyed their stay with us.... More 

Richmond, Vermont
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Renaissance Shanghai Yu Garden hotel several times and find it a great base for my work in the city. It is very close to the Yuyuan Garden metro stop on line 10 (use exit 3...warning: lots of stairs, tough with luggage!), and within walking distance of the Bund. As a Marriott gold member I have... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Chandigarh
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a family. The rooms are comfortable and staff friendly and helpful. They booked our tickets on the bullet train to Beijing also which was a great help especially because of local language barrier. The location of the hotel is central and it's not far from the Bund and Nanjing Street. The view from the rooftop bar... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Geldern, Germany
Level Contributor
14 reviews
12 hotel reviews
5 of 5 stars Reviewed 1 week ago

Have been staying at the Yu Garden Renaissance a couple of times during the last years. It is not a brand new hotel, it is not a shiny deluxe temple, but I feel like at home. Everything is absolutely clean, neat and tidy. The service is very friendly, yet very unobtrusive. In the executive lounge, I feel like in my... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

La Habra, California
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

With Renaissance, part of the Marriott family, you always know what to expect. They provide superior service and quality furnishings. The breakfast buffet, incuded in our room rate, was a mix of Western/Chineses/Japanes entrees. Our room on the 16th floor overlooked an old part of the city while the Club on 17 overlooked the newer financial district. It was a... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

Entebbe, Uganda
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Now these guys are on another level. Check this out, I checked in only to find a six pack of Guinness, fruits on the table and an expensive cake in my room with a card saying "Happy Birthday Burt". I hadn't even remembered it was my birthday. You can imagine how ecstatic I was. I love this hotel and it's... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon. Thank you. More 

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