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All 3,960 Shanghai hotels

Renaissance Shanghai Yu Garden Hotel

4.5 of 5 Hotel   |   No.159 Henan South Road, Huangpu District, Shanghai 200010, China (Yu Garden)
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Ranked #28 of 3,960 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Mike T Brisbane, Australia
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675 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Renaissance Shanghai doesn't disappoint - good value for money and very acceptable on all levels of hotel service. The People's Square is a brisk 15min walk away so all shops and restaurants in that area are easily accessible. A taxi ride will set you back about 14RMB if you are not keen on the walk or if the weather... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Western Ireland, Ireland
Top Contributor
79 reviews 79 reviews
45 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel right beside metro.Not too many restaurants in that area but good for the sights. I give the Customer service managers full marks for dealing with my problem with the noise caused by night club on the 21st floor,they explained that as the owners of the hotel rent it out to an outside company they can't really control... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Oslo, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Positive: excellent service, especially doorman (kind, helpful, remember their guests and give a feeling you re at home, chitchat, remember names etc.. All of them), nice design in the rooms, super comfy beds, great view with floor to ceiling windows, terrace cafe and swimming pool with fantastic view over Pudong. A 10 min walk to Yu Garden, 15 to south... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel with a great location and great service :) Rooms and bed are comfortable with great pillows. Checked in at 6am after a redeye flight from Singapore, and the hotel staff kindly allowed me shower and wash up before my meeting at the spa centre. A big thumbs up! Estimated pricing from airport to hotel: ~170 RMB On another... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Senior Contributor
35 reviews 35 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed previously at Renaissance Yu Garden and decided to stay there again for my trip in January. Again my favorite thing is the location. Right next to Yu Garden, close to Metro station, walking distance to great restaurants in the Bund, close to Xintiandi, and Huaihai Road area near Times Square mall. Favorite restaurants close by is Lost Heaven (Bund)... More 

Was this review helpful? Yes 1
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Beijing
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room is spacious, comfortable and clean. Concierge is polite and helpful with information needed to get around. Location is strategic with the Yu Garden behind (try the 汤包 soup buns at the teahouses), a walkable distance toThe Bund, and the Metro and the BigBus stop (for Big Bus Sightseeing Tours) are a stone throw away. We called room service for... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last week. Its services and renovation are commensurate with its price. Given that, I felt I couldn’t ask for more. However, I must commend their bed, one of the finest in hotels of their tier, and their bar, the manager of which was so friendly and hospitable. He offered to treat my friend and I... More 

Was this review helpful? Yes 2
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 3 weeks ago

Good Service for all staff, whatever Front Desk & Housekeeping, Front Desk they very nice and helpful, clean room, I like it. Good Location, near metro station, and have good shopping place, very nice hotel.

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here my last 3 nights in Shanghai. Have also spent time in the JW and Marriott. The hotel was as expected which is why I stay at Marriott all over the world. I enjoyed the location since it was a nice walk to the Bund. From there a 2RNB fee will get you a ferry ride to the Pudung... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you had a nice stay here and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our guest experience. Thanks again... More 

Dayton, Ohio
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from a week long stay here at the Renaissance. Stayed on the 17th floor Club level and overall my stay was nice. Very close to Yu Garden of course and shopping. Also within walking distance of The Bund but maybe a bit too far for some people. The Club Lounge was very nice but was smaller than most... More 

Was this review helpful? Yes
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for taking your time to share with us the experience of your recent stay here in Shanghai. We appreciate the detailed feedback. We extend our sincere apologies for the inconvenience caused which is uncompromising with our aim to provide a great experience and value to our guests. Be assured that your comments regarding the dining experience... More 

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Additional Information about Renaissance Shanghai Yu Garden Hotel

Address: No.159 Henan South Road, Huangpu District, Shanghai 200010, China
Location: China > Shanghai Region > Shanghai > Yu Garden
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Yu Garden Hotel 4.5*
Number of rooms: 341
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#20 Romantic Hotel in Shanghai
#26 Luxury Hotel in Shanghai
#29 Business Hotel in Shanghai
#29 Family Hotel in Shanghai
#227 Best Value Hotel in Shanghai

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