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Shanghai Narada Boutique Bund

Travelers' Choice award winner
No.839 Renmin Road, Huangpu District, Shanghai 200010, China
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Shanghai Narada Boutique Bund
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Ranked #51 of 3,976 Hotels in Shanghai
A recent review
4 of 5 stars Reviewed December 20, 2013
David_at_large Bremen
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526 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Shanghai Narada Boutique Bund
See the most recent reviews
Bremen
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 20, 2013 via mobile

Saww shanghai I stayed here for 7 nights in October 2013 during a conference trip to the city. I found the hotel quite enjoyable. I had a room on the 13th floor with a view towards the street. The view is nice but nothing too special; it overlooks a block of low old houses, allowing you to peak onto baconies... More 

Was this review helpful? Yes
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear David_at_large, Greetings from SSAW Hotel Shanghai. Thank you very much for your extended feedback regarding your most recent stay. I am glad to read you enjoyed your room on the 13th floor, overlooking Shanghai. Please let me know if you will return to our hotel in the near future in order to assist you to book a room with... More 

Manila
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed December 12, 2013

We have book here for 3 nights From Dec. 10-13, 2013 to attend Automechanika. we stay in a ssaw room with breakfast. the room was very nice, clean and big, and also the contents in the mini bar are free of charge. The front desk staff are very customer friendly, locations are very accessible. The only things that I don't... More 

Was this review helpful? Yes
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Rosie O, Welcome to our SSAW Hotel TripAdvisor page. I do hope you had a pleasant flight back to Manila. Your feedback regarding our breakfast is important in order to improve our product and services for our valued guests. Feel free to contact me by e-mail to discuss this further. I do hope to welcome you back soon in... More 

Mandaluyong, Philippines
Contributor
20 reviews 20 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 12, 2013

Decided to book this hotel for 4 nights for a trip with my mum. We got there at around 1am and check-in was really smooth and quick. Please note that a 200yuan/night deposit is to be made upon check-in. The staff speaks acceptable English. Niels, who is most famous here on tripadvisor is of great help. First room on the... More 

Was this review helpful? Yes
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Maria R, Greetings from SSAW Hotel Shanghai. Thank you for sharing your thoughts with us on TripAdvisor. I am satisfied to read our staff solved the problem with your first room quickly so you could enjoy your valued time in Shanghai. Regarding the deposit upon check-in, I would like to thank you for sharing this useful information with future... More 

Cebu Island, Philippines
1 review
4 of 5 stars Reviewed December 9, 2013

we stayed at SSAW Shanghai recent trip dec.4-6.2013 and we were awed with the rooms,amenities, bathrooms,location,price,food..the hotel was really great.thank you. we plan to stay longer on our next trip to shanghai and well definitely stay on this hotel!no -qualms hotel. tricia.cebu,philippines

Was this review helpful? Yes
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Tricia D, Thank you for your comment on our TripAdvisor page. I do hope you had a pleasant flight back to the Philippines. When reading your comment I feel glad you enjoyed your stay with us. Feel free to contact me directly by e-mail when staying in Shanghai again. Like you said, I do hope you are be able... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed December 8, 2013

Booked 3 rooms for 4 nights. Clean room. Free mini bar & expresso machine with quality coffee pods a big plus. Good water pressure for shower. Hallway is far too dim n kids get eerie in the evening. Reception staff not friendly and helpful AT ALL. In contrary the housekeeper lady is polite and friendly. Breakfast spread acceptable but not... More 

Was this review helpful? Yes 1
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Joycehng, Thank you very much for sharing your thoughts with us regarding your stay at SSAW Hotel Shanghai. Your time and efforts are much appreciated. Since we are a boutique hotel, we are able to offer our guests an extremely comfortable room with 5* amenities. I am very glad to read you enjoyed a few of them. However, I... More 

Singapore
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 5, 2013

The hotel building was located right next to a busy road hence it should be easy to spot. Building exterior looks kinda old but interior was much better. This hotel has the balinese/thai kind of zen & dark wood decor. What I like: 1) The zen interior decor is something I've always liked; 2) Room size is just right and... More 

Was this review helpful? Yes 2
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Tripbuggy, Greetings from SSAW Hotel Shanghai. Firstly, I would like to thank you for your extended and clear review regarding your most recent stay at our hotel. We are satisfied to read you enjoyed your stay. Each comment from our valued guests are extremely important to us in order to improve our services. During our next meeting I will... More 

Honolulu, Hawaii
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 1, 2013

The room is small but clean, nice sheets, shower with good water pressure, no sewage smells, nice breakfast buffet ( we paid for it) ....but at night the AC is turned off and air at room temperature blows ( my niece was sweating and my allergies worsened). During the day AC is kept at a temperature similar to outdoors. You... More 

Was this review helpful? Yes 1
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear 123Sonoma, Thank you very much for taking the time to express your concerns with us on our TripAdvisor page. We do appreciate you are helping us to improve our services where needed. Upon your check-out I received your letter regarding the A/C in your room and discussed this during our meeting. Please note that, as like most hotels in... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 30, 2013

Good stay, very friendly staff, great customer service. When we arrived and got out of the #10 subway station a couple blocks away, looking like confused tourists with luggage, a gentleman came up to us and asked us if we were going to the SSAW Hotel -- it turns out he's an off-duty bellman who was more than willing to... More 

Was this review helpful? Yes
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Nebularis, Greetings from SSAW Hotel Shanghai. Thank you very much for your kind words regarding your most recent stay with us. In a huge and unknown city like Shanghai, an helping hand is always a useful surprise. Please do not hesitate to contact me directly when staying in Shanghai again. We are looking forward to welcome you back. Best... More 

New York City, New York
Contributor
11 reviews 11 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 29, 2013

Hotel is well situated; few minutes walk to metro, 15 minute walk to many tourist destinations. Rooms are very clean and quite large. End of good stuff. Why would anyone design a glass bathroom with no hook to hang a towel.... privacy is compromised, and if you use the bathroom in the middle of the night, the light shines through... More 

Was this review helpful? Yes 1
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Marcy06, Thank you for your review regarding your most recent stay with us at SSAW Hotel Shanghai. Each comment is very important to us in order to improve our product and services. Firstly, I am glad to read you enjoyed our hotel' location and room size. Of course we hope to welcome you back next time when visiting Shanghai.... More 

Geneva
Top Contributor
55 reviews 55 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed November 24, 2013

The hotel is well located in Shangai and the rooms are great as is the breakfast. However the reception staff is really not interested to help the traveler or the answer questions in case of doubts. The language - as elsewhere in China - is certainly a barrier but that does not mean that the customer has to be treated... More 

Was this review helpful? Yes 1
Niels T, Guest Relations Manager at Shanghai Narada Boutique Bund, responded to this review

Dear Dominik125, Please allow me first to thank you for taking the time to share your thoughts with us regarding your recent stay at SSAW Hotel Shanghai. I am of course saddened to read your feelings regarding our service at the front desk. Be certain that we take your comments seriously in order to improve our services to our valued... More 

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