We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,845 Shanghai hotels

Grand Mercure Shanghai Hongqiao

4.5 of 5 Hotel   |   No.369 Xianxia Road, Changning District, Shanghai 200336, China (Hongqiao)
Hotel website
Affiliate website
Hotel amenities
Save Saved
You added Grand Mercure Shanghai Hongqiao to your Saves list
Grand Mercure Shanghai Hongqiao
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 15 more sites!
80%
Ranked #124 of 3,845 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 1 week ago
JFNunes Porto, Porto, Portugal
Write a Review

424 reviews from our community

Traveler rating
    114
    218
    61
    22
    9
See reviews for
19
23
40
202
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Porto, Porto, Portugal
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have stay here for some times and it his really a very good hotel for business trips. You have all the comfort of and European hotel, rooms are really big, service is excellent. Breakfast could be a little more European but it was good.

Was this review helpful? Yes
gmhongqiao, Guest Relations Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More

Pickering
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

I always stay here when working in Shanghai and it's a good location. Staff are friendly and for me the rooms are comfortable and kept very clean. Little things let it down - the drinks vouchers for Le Accor members do not cover wine, the drying line in the bathrooms have been removed and the gym never appears to be... More

Was this review helpful? Yes 1
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear lancashirelass002, Thank you for your comments. With drink voucher by Le Club, you will be offered soft drinks, beer or cocktails, but not wine. With regards to the cleanness of gym, thank you for bringing this to our attention. We will do the deep cleaning immediately. We look forward to welcoming you again. More

Give, Denmark
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed July 8, 2014

I stayed at the Grand Mercure Hongqiao for 8 nights - and I am sorry to say that it turned out to be too long! The staff was friendly but it was extremely difficult to communicate with them because of their lack of language skills (English). I really had expected more from an international hotel. My room included a kitchenette... More

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear J.N Thank you for your valuable comments on your stay at Grand Mercure Shanghai Hongqiao. We will enforce our training on English to improve the English level of our staff. And our Chef will look into the breakfast selection to ensure its variety will satisfy both Asian and European guests. We sincerely look forward to welcoming you again in... More

Toulouse, France
1 review
5 of 5 stars Reviewed July 1, 2014

I use to go to Shanghai, Grand Mercure Hotel is well positioned and so confortable. A very good adress, clean, spacious and a lot of services...for a good price! Don't hesitate to book it, you won't regret!

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for staying with us. We are glad to know that you are satisfied with the location of our hotel. We wish to welcome you soon! More

Newcastle, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 25, 2014

I recently had a 18 night long stay at this hotel .I found for the price I was very happy there in a one bedroom suite. Hotel staff were really helpful. Buffet breakfast was sufficient with good choices, but after such a long stay I got a little bored at breakfast. Only slight annoyances, although I had a balcony you... More

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. Balcony access issue that you mentioned, for safety reasons our hotel policy requires particular agreement in order to have the key to the balcony. Thank you for your understanding. For the iron issue we will look into it immediately. We wish to welcome you again... More

Penang Island, Malaysia
1 review
2 of 5 stars Reviewed June 24, 2014

I booked this hotel following my colleague - for the ease of local logistics and meetings. Stayed 4 nights. Seem like a Japanese Hotel to start with - Breakfast - everyday same and pretty much Japanese centric. Cook cannot understand any English - especially the scramble egg station - asked for well-done - he just simply disposed a well-done egg... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
gmhongqiao, Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Mr. Sundar Yoganandan, May I begin by thanking you for your review on TripAdvisor. We sincerely appreciate you taking the time to provide us your feedback. It is with sincere regret that we note your dissatisfaction. Your experience certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Grand Mercure... More

Owners: What's your side of the story?
If you own or manage Grand Mercure Shanghai Hongqiao, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Mercure Shanghai Hongqiao? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Shanghai Hongqiao

Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Mercure Shanghai Hongqiao 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Tingo, Otel, getaroom.com, HotelTravel.com, Ctrip DaoDao, Agoda, ACCOR, HotelsClick, TripOnline SA, Prestigia, Odigeo and Venere so you can book your Grand Mercure Shanghai Hongqiao reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai

85 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Room/suite (11)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Hotel & grounds (6)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Shanghai with
any amenities