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Grand Mercure Shanghai Hongqiao

5.0 of 5 No.369 Xianxia Road, Changning District, Shanghai 200336, China
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Grand Mercure Shanghai Hongqiao
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Grand Mercure Shanghai Hongqiao
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471 reviews from our community

Traveler rating
    129
    240
    70
    23
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Chinese international hotels are generally pretty good, as was this. Big rooms, interesting brekkie (if a little rough in places) etc. They failed in how they responded to my team requirements; I represented a pretty good customer, bringing a large team (6ppl) for a few nights - as a valued customer, I asked where we could work collaboratively, and rather... More 

Was this review helpful? Yes
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear hsoj_KZK, May I begin by thanking you for your review. We offer our sincerest apology that our organization was unable to meet your expectations. May I politely inform you that it is true that we only provide meeting rooms with charge. Moreover, our Bar has a non smoking area as well. I deeply regret that our staff could not... More 

Caxias Do Sul, RS
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel, clean, good breakfast with oriental and ocidental options. Receptionists and employees in general are given right attention to guests. In the lobby has a bar with live music in the evenings. Good value per price!

Was this review helpful? Yes
dominique t, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Paulo G, All of us at Grand Mercure Shanghai Hongqiao would like to offer our sincere thanks for your delightful review. We’re concerned with the satisfaction of our guests and your feedback is of great value to us. We hope to have the pleasure to welcome you again Dominique, qam@grandmercure-hongqiao-shanghai.com More 

Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

come back to Grand Mercure on December for leasure with my family. hotel is still very good, i highly recommand it to any foreigner in Shanghai. Have good service and staff speak english and french very helpfull to get informations regarding Shanghai.

Was this review helpful? Yes
pifu7, Guest Experience Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear Jeremy L. We sincerely appreciate you taking the time to send us your feedback and your fidelity at staying in Grand Mercure Shanghai Hongqiao when you are travelling in Shanghai. We are so happy you enjoyed your stay and look forward to welcoming you back again. Dominique Trang qam@grandmercure-hongqiao-shanghai.com More 

Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel. Room came with washer and kitchenette. Really clean room and great service. Gym was small but had the necessary equipment. Breakfast buffet had a great selection. Close to restaurants and convenient to local businesses, however will need to take a taxi to get into the heart of the city. Will definitely stay here again!

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I did a business trip to Shanghai and I choosed the Grand Mercure Hongqiao as it is well located and as it is a good place to organize seminars. The staff was really helpful because Mrs. Hemery Margo answered all my questions. I Will definitely go back to this hotel for my next trip to Shanghai.

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 5, 2014

A bit old. Room comes with kitchen and washing machine. Recently toilet upgraded with washlet. Air con is a bit noisy. Location of hotel is good. Many restaurants and convenience store nearby. Breakfast is a bit boring. Variety limited.

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More 

blegny
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Large clean rooms, Restaurant buffet is impressive for breakfast (large selection of Asian and western meals) but repeat a lot for lunch.I recommend eating out on the boulevard large selection of restaurants.

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More 

Osaka Prefecture, Japan
1 review
5 of 5 stars Reviewed November 30, 2014

Rooms are well-cleaned, and I thought that the room facilities are so good. There is a fridge, microwave, and small kitchen in the room. The facilities are useful for long stay. Also, I can use wifi in the room, and it was useful. The room I stayed at for this time has a washlet. Besides, staff are friendly and cheerful.... More 

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More 

shanghai
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 27, 2014

This is a hotel of choice for my company as we have many visitors from around the globe. The hotel room is good, breakfast is decent but we don't typically eat dinner/lunch in this hotel as they only have 1 restaurant to go to in the hotel. The gym is a bit dated and need to be renovated. For the... More 

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More 

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Additional Information about Grand Mercure Shanghai Hongqiao

Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Shanghai Hongqiao 5*
Number of rooms: 484
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Also Known As:
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Hotel Style:
#43 Spa Hotel in Shanghai
#52 Family Hotel in Shanghai
#83 Business Hotel in Shanghai
#93 Luxury Hotel in Shanghai
#175 Best Value Hotel in Shanghai

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