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Grand Mercure Shanghai Hongqiao

4.5 of 5 No.369 Xianxia Road, Changning District, Shanghai 200336, China
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Grand Mercure Shanghai Hongqiao
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Grand Mercure Shanghai Hongqiao
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435 reviews from our community

Traveler rating
    117
    225
    62
    22
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (107)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (90)
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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I have stayed in this hotel before a year ago. Everything is good overall. The only thing they should improve is the housekeeping which knocks your door and even call your room when you put the "Do Not Disturb" sign on your door... Oh and also the doors that let you hear what is happening outside your room. Otherwise, I... More

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Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

Excellent 2 weeks stay at Grand Mercure Hongqiao for a business trip. Hotel is very clean and rooms comfortable, the sleeping quality is very good. Breakfast offers a really wide range of western and asian food. Had a a really nice warm welcome from Margot and Magalie who are very professional and took good care of me. Do not hesitate... More

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Stafford, England, United Kingdom
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent two nights here at the end of a package tour. Room exceptionally comfortable, service good, and breakfast excellent in every way. Dinner, in its Italian style restaurant, was disappointing; we should have stuck with Chinese. Allegedly the hotel bar had a happy hour, two drinks for the price of one, but this was only for soft drinks, tea and... More

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Porto, Porto, Portugal
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 11, 2014 via mobile

I have stay here for some times and it his really a very good hotel for business trips. You have all the comfort of and European hotel, rooms are really big, service is excellent. Breakfast could be a little more European but it was good.

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gmhongqiao, Guest Relations Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Thank you for your comments. We are pleased to know that you enjoyed your stay. We wish to welcome you again in the near future! More

Pickering
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 16, 2014 via mobile

I always stay here when working in Shanghai and it's a good location. Staff are friendly and for me the rooms are comfortable and kept very clean. Little things let it down - the drinks vouchers for Le Accor members do not cover wine, the drying line in the bathrooms have been removed and the gym never appears to be... More

Was this review helpful? Yes 1
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear lancashirelass002, Thank you for your comments. With drink voucher by Le Club, you will be offered soft drinks, beer or cocktails, but not wine. With regards to the cleanness of gym, thank you for bringing this to our attention. We will do the deep cleaning immediately. We look forward to welcoming you again. More

Give, Denmark
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed July 8, 2014

I stayed at the Grand Mercure Hongqiao for 8 nights - and I am sorry to say that it turned out to be too long! The staff was friendly but it was extremely difficult to communicate with them because of their lack of language skills (English). I really had expected more from an international hotel. My room included a kitchenette... More

Was this review helpful? Yes
gmhongqiao, General Manager at Grand Mercure Shanghai Hongqiao, responded to this review

Dear J.N Thank you for your valuable comments on your stay at Grand Mercure Shanghai Hongqiao. We will enforce our training on English to improve the English level of our staff. And our Chef will look into the breakfast selection to ensure its variety will satisfy both Asian and European guests. We sincerely look forward to welcoming you again in... More

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Additional Information about Grand Mercure Shanghai Hongqiao

Address: No.369 Xianxia Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Mercure Shanghai Hongqiao 4.5*
Number of rooms: 484
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Also Known As:
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai

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