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All 3,845 Shanghai hotels

Sheraton Shanghai Pudong Hotel & Residences

4.5 of 5 Hotel   |   No.38 Pujian Road, Pudong New District, Shanghai 200127, China (World Expo)
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Sheraton Shanghai Pudong Hotel & Residences
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84%
Ranked #88 of 3,845 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
WarrenTravels Reno
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482 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reno
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first time in Shanghai, and you can never go wrong with Sheraton in Asia. The hotel had everything you could ask for, including a great breakfast buffet. It was clean, the staff was helpful, however I have to admit I did not get a warm friendly feeling there. It is nothing I can put my finger on,... More

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NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Ho Chi Minh City, Vietnam
2 reviews
3 of 5 stars Reviewed 1 week ago

stayed for one night only but quite disappointed about the room with some marks on the bathroom mirror and one small part of bathroom floor under the shower is quite weird, seems to be broken.. It's acceptable for an one nite stay.. if my stay is more than 2 nites, definitely I would ask hotel to move to another room.... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to better breakfast,... More

Port Douglas, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently conducting business in Pudang was stressful enough and to that the shear terror of a taxi ride and I am looking to put my feet up. The Sheraton fulfilled the niche perfectly. As I entered the door I felt safe and relaxed. A quick nip or two at the bar and retire to modern comfortable and spotless accomodation.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Dubai, United Arab Emirates
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel. first it is centrally located in Pudong Area, and the subway is right infront of it. The lobby is huge with high ceilings, which makes it very grand. The breakfast buffet is full of every item you can imagine, and if it is not raining then you can enjoy your breakfast in the outdoor beautiful... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More

Mexico City, Mexico
Top Contributor
133 reviews 133 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Sheraton Pudong is a good hotel Breakfast buffet is amazing! The Gym has nice facilities and a pool where everybode have to wear a swimming cap, which is good. Is a very clean hotel and conveniently located, so you can move easily with the subway or taxis and get work done! It is also near some of the major... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

New Delhi, India
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Convenient location next to Metro line and business district. Discounts in the 3 restaurants if you are a Starwoods member but need to present the card even if you are hotel guest to get the discount. Shopping mall next door.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Vadodara, India
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

Spent one night during last china visit. FIRST impression huge cozy lobby with complementary wifi even for guests. Rooms good but personally I do not like bathroom two way opeminh to room. Staff good as expected in bih hotels. Visited restaurant and enjoyed massge whixh6 was gladly provided in room. Overall satisfies one expectation to make it slightly cheaper.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 15, 2014 via mobile

William at the concierge desk and Gina in the executive lounge are two of the best team members I've ever had the pleasure to come in contact with. Great customer service and always smiling. Always a great interaction - the hotel is luck to have them as employees.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to our great... More

Malmo, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

I stayed for a week at the Sheraton in Shanghai, Pudong again this year, and just like last year, it was excellent. The service is efficient and courteous and the breakfast is very good with good variety. The location is very good with only 50 steps to the Metro station while I prefer a location where 25 of the nearest... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Stafa, Switzerland
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 21, 2014

Everything was ok. The staff was friendly and did speak English. Breakfast is good. Also the gym. The sauna is quite small, but ok. WLAN worked well in the room. Can be recommended also for people who are used to 5-star hotels.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

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Additional Information about Sheraton Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Pudong Hotel & Residences 4.5*
Number of rooms: 525
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton

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