We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Shanghai Pudong Hotel & Residences

#107 of 3,975 Hotels in Shanghai
Certificate of Excellence
No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sheraton Shanghai Pudong Hotel & Residences
Professional photos View all
Browse nearby
Sheraton Shanghai Pudong Hotel & Residences
Sheraton Shanghai Pudong Hotel & Residences
Sheraton Shanghai Pudong Hotel & Residences
Add Photo

527 Reviews from our TripAdvisor Community

Traveler rating
    174
    265
    67
    16
    5
See reviews for
22
24
37
225
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (527)
  • Mar-May only
    (148)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (139)
  • Dec-Feb only
    (108)
All months
Contributor
11 reviews 11 reviews
11 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Hotel is still well maintained after more than a year since my last stay. Room is spacious and bed is comfortable. Breakfast spread is great. Fitness center operate 24hr and swimming facilities are available as well. Located just beside the hotel is a metro station and also a shopping mall. 10~15mins walk away and you can find a Hypermarket. Very... More 

Was this review helpful? Yes
toronto
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel is beautiful , rooms are very comfortable and quiet. Clean and neat. They leave water bottles for you so you don't have to drink the tap water. Coffee maker and kettle in the room are a great perk. Room service was great.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence! I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Toronto, Canada
Top Contributor
57 reviews 57 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This Sheraton has large, clean and quiet rooms. The Starwood Preferred Guest Rooms have large double beds, bathroom amenities, a wide screen T.V, Internet access in the room, complimentary water, coffee and tea. The spacious rooms offer stunning views of the city and coastline. Restaurant dining offers an array of choices and is moderately priced. There is also a workout... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Iran
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 23, 2015

We are a family of four stayed at this hotel for 2 nights.The hotel is nice and clean.room is big enough with the most comfortable bed which we'd had during our trip to China.The bathroom and toilet is separate,which is convinced when you are in rushing. Breakfast was nice with different cooking stations and various of food.Squeeze juices not included... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Greater London, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 16, 2015

I have stayed here on business many times. The rooms are comfortable but the sounds (especially on the Pudong Road side) are audible up to 20th floor+ at night. It's a reasonable business hotel. The restaurant at lobby level gets very busy, service is unpredictable at best and food is not great. The staff in the restaurant would benefit additional... More 

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence! I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with staff service. The management team has been alerted... More 

McKinney
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 8, 2015

I was in Shanghai for a business conference and stayed at this hotel. Hotel is very clean and nice , room qualities could be upgraded a bit ( toliet didnt flush consistently and sink got plugged up ) but overall very nice and great views of the city. The bed is the BEST part - probably one of the best... More 

Was this review helpful? Yes 2
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence! I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, we will not rest on our laurels and continue to work on further... More 

Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2015

This is a older building by Shanghai standards, but well kept and still has a modern feel. Staff was always friendly, and very helpful with directions and recommendations in the city. In House food stays authentic but comfortable, always good. Short cab ride to shopping food and The Bund. They also offer a great car service to PVG airport.

Was this review helpful? Yes 4
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence! I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore
Top Contributor
320 reviews 320 reviews
102 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed March 7, 2015

Great hotel, good infrastructure. professional staff. Nice rooms, quiet, higher floors provide nice view, although the hotel is not located in the "nicer part" of SH. More suitable for business people having meetings in this area than for tourists. Breakfast buffet is good quality and diverse, the lounge on 37th floor is suitable also for small business meetings. So far... More 

Was this review helpful? Yes 2
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence! I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice breakfast, room... More 

Novosibirsk Oblast, Russia
Contributor
19 reviews 19 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 31, 2015

The location is very good but that's obvious, probably better for business people than for families. However the service was really good, got a smile already at the entrance, quick check in with very good attitude, wake up call on time and suprisingly good english when had special requests for room services on the phone. That's all we needed as... More 

Was this review helpful? Yes 2
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to good service and... More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 28, 2015

This is an amazing Hotel for business travelers. I was there for my work exhibition and after the all day long work it was very much comfortable staying at this hotel. I would first prefer this hotel and their chain groups for stay at any locations across the world.

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

249 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (211)
Viewed
Room/suite (38)
Viewed
Dining (16)
Viewed
Bathroom (19)
Viewed
Hotel & grounds (27)
Viewed
View from room (4)
Viewed
Other (107)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
View from room (5)
Viewed
Dining (6)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay