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All 3,950 Shanghai hotels

Sheraton Shanghai Pudong Hotel & Residences

4.5 of 5 Hotel   |   No.38 Pujian Road, Pudong New District, Shanghai 200127, China (World Expo)
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Sheraton Shanghai Pudong Hotel & Residences
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Ranked #100 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Paps223 Mumbai (Bombay), India
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504 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mumbai (Bombay), India
Top Contributor
76 reviews 76 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this property and have made it my preferred place whilst in Shanghai. The breakfast spread is good with ample options even for a vegetarian like me. Rooms are well decorated ... though I do not like the extensive use of glass in the cloakrooms!

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence. I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice room and... More 

Verderio Superiore, Italy
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been in this hotel for business trip for 1 week. Excellent hotel in all senses: cordiality and warm welcome from the staff, clean and spacious rooms, internal restaurants are pretty good, even if normally I prefer to eat outside hotel. It is located in a very convenient area, metro station is 1 minute walking from the main door.... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence. I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore
Top Contributor
97 reviews 97 reviews
45 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night iro my quick visit to Shanghai. Actually this hotel was not too bad and has what you can expect and also you cannot expect too much from a SPG 3 level hotel.It has a decent Gym which to some extent is a big surprise I was quite satisfied with my expeience other the WIFI which was... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence / Four Points by Sheraton Shanghai, Pudong, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with WIFI... More 

Singapore, Singapore
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When your in Shanghai you have your choice of every hotel type, range, location and placement. Over the years the Sheraton Brand has taken a beating from its newer, more glamorous Starwood contenders like Le Meridien, W Hotels and Westin. The Sheraton Brand has become, well tired, uninvested and what once was the pearl of 5 star standards has some... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, breakfast... More 

Hamburg, Germany
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

As I walked through the lobby to the reception I had the impression of a newly build and well furnished five star hotel but it quickly fad away after entering my spacious run down room with dusty windows from outside. I got offered another room the following night but my frustration didnt stop here as I couldn't avoid the disappointing... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are always... More 

San Francisco, California
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 24, 2014

I stayed here for 3 nights while exploring the city. The location is not within walking distance of the major touristy areas but priced appropriately. With the subway downstairs, it makes for a good hub to all major commercial and touristy areas, and easy transfer from PVG and train stations. Staff is super friendly. The concierge arranged for my train... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, and... More 

Mississauga, Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 11, 2014

Third time in Shanghai but first time staying here. The location is good; steps away from the subway station. There are convientent stores just blocks away (at every street corner), a nightclub across the street and a Mcdonalds a block away and a shopping centre right beside the hotel. Most major attractions (shopping, Yu garden, Nanjing Rd...) are only 10-15... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Top Contributor
99 reviews 99 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 28, 2014

6 nights stay for a fair. Good location to go to the fair. Nice breakfast with lots of choice. The hotel is a bit "cold" but this is ok for business purpose. Close by subway access which is convenient. You can stay here if you have to be in pudong otherwise you may choose a place downtown. Nothing to complain... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

Chennai
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 19, 2014

Good place to stay with good restaurant with wide variety of food. Even though it caters more to Chinese style, one can always find some continental and other type of food, with option for Alacarte orders. The rooms are spacious and comfortable. Only one weird thing is they need the guest to request if we have to extend our stay,... More 

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More 

San Jose, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2014

The good: Good location in Pudong, Gym is well appointed, rooms are spacious and front desk staff is attentive and timely The bad: Internet connectivity - a disaster. Extremely slow wireless. When complained to front desk, their answer was 'lots of people on the internet'. Uh really? After further review, many of the western websites are slowed down by design... More 

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

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Additional Information about Sheraton Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Location: China > Shanghai Region > Shanghai > World Expo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Pudong Hotel & Residences 4.5*
Number of rooms: 525
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton
Hotel Style:
#41 Spa Hotel in Shanghai
#82 Business Hotel in Shanghai
#87 Luxury Hotel in Shanghai
#278 Best Value Hotel in Shanghai

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