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All 3,559 Shanghai hotels

Sheraton Shanghai Pudong Hotel & Residences

4.5 of 5 Hotel   |   No.38 Pujian Road, Pudong New District, Shanghai 200127, China (World Expo)
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Sheraton Shanghai Pudong Hotel & Residences
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85%
Ranked #78 of 3,559 hotels in Shanghai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
nzheidi Perth, Australia
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453 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Perth, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

Very nice rooms. Centrally located, and it's safe to walk and explore around the hotel's surrounding district. A small but well appointed mall is across the road for your convenience. The Hotel buffet breakfast at Feast is a little expensive but one of the best I have had in a long time. Caters to all tastes. Has a great bakery... More

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The trip from Pudong airport to hotel took about 45 minutes (about RMB 150). Check-in/out was smooth. Location was excellent to the expo site as well as to eateries and shopping mall next to hotel. Large lobby and seating area for meetings and drinks. Large comfortable rooms. Nice city views from 6th floor room. Hotel staff were helpful and courteous.... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More

Sumbawa, Indonesia
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel for a nearby conference in March. The hotel was up to the usual Sheraton standard which was pleasing. Comfortable bed/room. The hotel is only 10 minutes taxi ride from the Bund which is where the nice restaurant's/bars are located but the taxi may be an issue as they take advantage of western tourists.

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Kolkata (Calcutta), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2014

Stayed for nearly 6 weeks for training purpose in the residences. Lot of amenities provided for a comfortable stay. A bit delayed room service in the residences but manageable. Restaurants have lot of variety even for vegetarians, which was a delight.

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, I wish to take this opportunity to extend my sincere apology for... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

Stayed for 3 nights while in Shanghai on business trip. Rooms are big and comfortable. Breakfast is very good with huge variety of food catering to all global guests. Service at the hotel is very good and staff speaks English. Would stay here again and would recommend for business or family travel. Subway station is very close and bell services... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Perigueux, France
Top Contributor
59 reviews 59 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 23, 2014

Located just by the underground station this is a very nice 5 stars hotel. Big rooms and bathroom, very clean, no issue there. A nice improvement would be to make it a little warmer, the giant and empty lobby does make it very attractive !

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 2, 2014

I had a bad experience. Stay for 6nights on a bed that was combined with 2 twin beds. Asked to have the room changed, but they can't find any available room. Found out the last day that my colleague whom had a king bed asked for twin beds, but were told there isn't any available room. The hotel should proactively... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I wish to take this opportunity to extend my sincere apology for your valuable comments which related with hotel service. The management team has been... More

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

I stayed in this Sheraton for one week while on business in Shanghai. I found the staff at check in to be very friendly and capable. I was upgraded to an Executive level floor, and found the room quite nice. There is a workout area and a pool which I used every day, and which I found convenient and comfortable,... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities,... More

Dijon, France
2 reviews
5 of 5 stars Reviewed January 7, 2014

The hotel iteself is impeccable. The only areas for improvment would be the number of machines in the gym. Apart from that you should know that this hotel is based in Pudong, hence a bit far from down town even though taxis are very cheap in Shanghai. If you have business partners on the Pudong side, this is the place... More

Was this review helpful? Yes
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

Mornington, Victoria, Australia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 25, 2013

This was my first trip to Shanghai and the Sheraton Pudong was a great place to stay for the 10 days we were there. The service was excellent, polite and helpful without being too intrusive. My daughter and I stayed in a standard twin room which had double beds and was large enough for both of us. Across the dirveway... More

Was this review helpful? Yes 1
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

On behalf of hotel management of Sheraton Shanghai Pudong Hotel and Residence and Four Points Complex, I would like to thank you for your recently stay and spent valuable time to complete our online questionnaire. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time,... More

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Additional Information about Sheraton Shanghai Pudong Hotel & Residences

Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Location: China > Shanghai > World Expo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#59 Family Hotel in Shanghai
#73 Luxury Hotel in Shanghai
#74 Business Hotel in Shanghai
#348 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Shanghai Pudong Hotel & Residences 4.5*
Official Description (provided by the hotel):
In central Pudong, metro station nearby and luxury hotel with 24h fitness center. Convenient location. In central Pudong business area, close to Int'l Exhibition Center,EXPO Center and Mercedes-Benz Arena. Easy access to places of interests both in Puxi and Pudong through Nanpu Bridge. Metro station is 1-min away. Dining and Leisure: Hotel features an indoor pool, 24-hour fitness center and a fully-service spa. Besides 2 restaurants and lobby lounge at Sheraton, guests could also sign bills at Four Points next door in restaurants and bar. Modern-equipped Guestroom: All spacious rooms are equipped with Sheraton Sweet Sleeper™ Beds, 32-inch LCD TV, mini bar, direct-dial telephones with voicemail, Internet and safebox to have laptop. Bathroom with separate bathtub and shower. ... more   less 
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Also Known As:
Sheraton Shanghai Hotel And Residences Pudong
Sheraton Shanghai
Sheraton Shanghai Hotel Residences Pudong
Shanghai Sheraton

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