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Sheraton Shanghai Pudong Hotel & Residences

#116 of 4,068 Hotels in Shanghai
Certificate of Excellence
No.38 Pujian Road, Pudong New District, Shanghai 200127, China
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1 room 1 adult
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Sheraton Shanghai Pudong Hotel & Residences
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589 Reviews from our TripAdvisor Community

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North York, Ontario
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 5 nights. The hotel has a grand entrance which is nice but we found it looked a bit dated in how they use the space. Lot's of wasted space and the space for the areas that needed it like the gym were narrow and oddly spaced out (see pictures). The room was average with... More 

Helpful?
Thank invisibletiger
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, we will not rest on our laurels and continue to work on further... More 

Sydney, Australia
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was freezing last week in Shanghai but there was real warmth the moment I checked in. The staff were great and a room upgrade made it even more special. Plenty to choose from at breakfast and dinner. Thanks to the entire team.

Helpful?
Thank Aussiebagman
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Athens, Greece
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After Nantong I visited SHANGHAI and I stay on this hotel for five days, Really is very nice, modern,clean hotel. The only disadvantage is far away from down town, need a taxi which cost 100 RMB or by metro 10 minutes walking from the hotel and need 45 minutes to go around 20 stops. The personnel is very good but... More 

Helpful?
Thank MICHAIL F
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, our hotel Ideally situated in the heart of Pudong New District, we provide... More 

China
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything up to par with the Sheraton standard. The rooms are starting to get a bit dated but are very, very spacious. The location is obviously away from the highlights of Puxi, but it's right next to the bridge so getting there is actually quite quick, if you need to go there, though if you're booking here it's probably because... More 

Helpful?
Thank HandOfGuido
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed January 2, 2016

I stayed at the Sheraton on business. It was recommended by colleagues. When I travel in the orient to any big name hotel it usually is a wonderful visit and this was no exception. Pudong is a newer part of Shanghai, and hotel showed well. The lobby was marble all over, and luxurious. Restaurants are available, although I did not... More 

Helpful?
Thank Chris M
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Tours, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2015

This a hotel is very well located. There is a nice swimming pool and fitness center. The welcome is warm, and if you need anything the staff will support quickly. The breakfast is a good one, with a lot of choice.

Helpful?
Thank Antho974
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities and... More 

Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 15, 2015

The hotel was beautiful. We had a suite and it was clean and very nicely decorated, The furniture was a bit worn and probably needed to be upgraded. Plan your own excursions. Two female friends and I went to the desk to get rates on tours and he acted as if he didn't understand. We had a male companion go... More 

Helpful?
Thank Stayfit8
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence, I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from the scores that you rated us, even though we may have succeeded in meeting your expectations this time, we... More 

Singapore
Level Contributor
134 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed December 12, 2015

Stayed there again in early Dec over my short stay in HK and I have been there for about 3-4 times . Overall it was average but you got what you paid for so I could not complain too much. However one thing which really put me away from this hotel happened over this stay. Over my previous stay in... More 

Helpful?
Thank Chen D
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence , I would like to thank you for your recently stay and spent valuable time to give us candid comments. I must apologize for the disappointment you received from your recent stay. Please rest assured that your experiences do not reflect the standards we are... More 

Singapore, Singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

Stayed in a suite with a party of 3. After adding the 3rd bed in the living room, it was a bit cramped with little walking space. There is a McDonald's within walking distance and a shopping mall beside the hotel where Hai Ti Lao steamboat is - queue is crazily long and didn't get a chance to taste it.... More 

Helpful?
Thank chillipadichua
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence , I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. We will not rest on our laurels and continue to work... More 

Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed December 10, 2015

this one is using the SPG point to change to stay together with my parents. the suite is ok, funny arrangement, looks like the bath tub is in the middle of the room. location is good, staff is friendly. Shopping environment is good, I know my mum bought lots of things at downstairs shop.

Helpful?
Thank 张 旭
NancyC974, Manager at Sheraton Shanghai Pudong Hotel & Residences, responded to this review

Thank you very much for choosing your stay in Sheraton Shanghai Pudong Hotel and Residence. I would like to thank you for your recently stay and spent valuable time to give us candid comments. I was very pleased to learn from our guest feedback that you rated us. It was great to read your comments referring to nice facilities, room... More 

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