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Shanghai Marriott Hotel Parkview

#71 of 4,068 Hotels in Shanghai
Certificate of Excellence
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No.333 Guang Zhong Road West, Jing'an District, Shanghai 200072, China
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55 Reviews from our TripAdvisor Community

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Hong Kong, China
Level Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed December 13, 2015

Stayed for 2 nights recently and everything worked well but shocking hygiene at coffee shop ( the chef who was cooking the noodles dropped his chopsticks on the floor and right in front of me; he clean his soiled chopsticks by dipping them in the boiling soup! ). It will not make anyone sick since the soup was boiling but... More 

Helpful?
Thank Ianfung
SHAMP2015, Marcom Coordinator at Shanghai Marriott Hotel Parkview, responded to this review

Dear Lanfung, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. We do appreciate you letting us know the accident in our Shanghai City Bistro, we've shared your comments to respective department and the hygiene policy will be reiterated to our staff. Please accept our apologize for this accident. We realize your choices are... More 

HK
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 15, 2015 via mobile

Actually I'm here for attending a conference so I cannot comment on the room conditions. But considering this hotel is major in conferences business, have to say there are a lot to improve in their services. First their support for the organizer is not enough, the whole set up is bit chaotic, that can be part of the host's problem,... More 

Helpful?
Thank Q-Walker
SHAMP2015, Marcom Coordinator at Shanghai Marriott Hotel Parkview, responded to this review

Dear Q-Walker, Thank you for taking the time to share the experience you had while a guest at the Shanghai Parkview Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I apologize for your negative experience while staying at our hotel. We... More 

Bengaluru (Bangalore), India
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

Had booked 2 rooms almost 2 months ago but in arrival they said no tooms at 1am. We were a family of four with Sr Citizen and they were willing to give only one room after much deliberations we had to compromise and fit into 1 room as they had promised to give the other room in the morning. However... More 

Helpful?
Thank surensbs
SHAMP2015, Marcom Coordinator at Shanghai Marriott Hotel Parkview, responded to this review

Dear Surensbs, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. Your input, and the feedback from all of our guests is vitally important to us. I offer my apologies for your dissappointment in our level of service during your check in and I will also alert the front office team to ensure this... More 

Shanghai
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 1, 2015

New and nice designed and a Hotel with perfect connection to Metro Line 1 and Close to the Park. 20 minutes to the City Centre. All rooms with Parkview,, amazing Rezeption Hall, enjoyable and relaxing Pool ans Spa Area. Executive Lounge with Space for improvement. almost the same dishes every day, always only a few beers in the fridge, always... More 

Helpful?
Thank Anton P
SHAMP2015, Marcom Coordinator at Shanghai Marriott Hotel Parkview, responded to this review

Dear Anton P, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. We are glad to hear that you prefer our guest room and enjoy recreation and leisure throughout your visit. I offer my apologies for the lack of service during your stay. Your recommendation for executive lounge was shared with appropriate team, and... More 

Hong Kong, China
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 25, 2015

Room was clean but hotel too far north from city center. There is only a park across from the hotel. Indoor swimming pool was great but hotel is clearly under staffed. There was no lifeguard or only one staff for the gym AND pool. I probably won't stay at this hotel again.

Helpful?
Thank BenDonna823
SHAMP2015, Public Relations Manager at Shanghai Marriott Hotel Parkview, responded to this review

Dear BenDonna823, First, let me thank you for sharing your experiences at the Shanghai Marriott Hotel Parkview. Feedback such as yours helps us to improve upon our service to all guests. I offer my apologies for the lack of service during your workout and I will also alert the appropriate department leader to ensure this was an isolated incident and... More 

All Over
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Most everything Is great here. I Love the staff Like Alice, Sandra, Echo, King. What infuriates me is that I can hear every door close in this hotel. It's a brand new hotel. Maybe they could install some small rubber stoppers in the frames of the doors. Something. It's absolutely annoying to have to endure this Especially during housekeeping time... More 

Helpful?
Thank RestPro
SHAMP2015, Public Relations Manager at Shanghai Marriott Hotel Parkview, responded to this review

Dear RestPro, Thank for letting us know about your experience, for it is only through experiences like yours that allow us to take a look at how things operate to decide upon necessary improvements. We understand a peaceful environment is very important for you to have a good rest, your comments will be shared with our appropriate department leaders. Thanks... More 

dbar
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

Beautiful hotel with great restaurants and well designed rooms. Very large bathroom with separate shower and tub. The room is very convenient with plenty of open space and all amenities you might need. Good for both pleasure or business. There is a convenience market on the ground floor. The breakfast is excellent with both Asian and western fare.

Helpful?
Thank travDbar
SHAMP2015, Marcom Coordinator at Shanghai Marriott Hotel Parkview, responded to this review

Dear Guest, Thank you for your valued review concerning your recent stay at Shanghai Marriott Hotel Parkview. We are glad to hear that you had a wonderful stay with us and prefer our guest room and breakfast throughout your visit. We’d love another opportunity to demonstrate to you our high level of service the next time you are in need... More 

Hong Kong, China
Level Contributor
79 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 3, 2015

Spent 3 nights for business in this new hotel. Everything is new, and nicely decorated.Spacious room with spacious bathroom. Comfortable bedding. Good selection at breakfast, not the best quality but consider better than average in a few other similar hotels in Shanghai. Whilst location is off center, only recommend if you have business visit near by.

Helpful?
Thank Ellen C
SHAMP2015, Public Relations Manager at Shanghai Marriott Hotel Parkview, responded to this review

Dear BargainQueenHK, Thank you for taking the time to share the experience you had while a guest at the Shanghai Marriott Hotel Parkview. We're glad to hear you enjoyed our facilities and had a wonderful stay. We hope a return visit is in the works soon. All the best, Shanghai Marriott Hotel Parkview More 

Goa, India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 2, 2015

There are so many facilities in the hotel that one may spend the whole day in the hotel and still may not have done everything worth doing. There is a huge swimming pool, steam, sauna and outdoor tennis court along with a fully equipped gym in the health centre on the 3rd floor. Also, just opposite the hotel is the... More 

Helpful?
1 Thank TheGujjuTraveller
SHAMP2015, Public Relations Manager at Shanghai Marriott Hotel Parkview, responded to this review

Dear TheGujjuTraveller, We do appreciate you taking time review our property after your recent stay. We're glad to hear that you had a wonderful stay with us and prefer our facilities and surrounding. We hope future plans bring you back to Shanghai and the Marriott Parkview so you can enjoy another comfortable stay. All the best, Cyndi Cai, Marketing Communications... More 

Ile-de-France, France
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 24, 2015 via mobile

The room I had was just perfect. Good comfortable bed, large bath with bathtub and shower. Very nice decoration. The spa is great with a large swimming pool and a good gym. The breakfast is also great. It was my first trip to China and I had a Chinese breakfast each morning until I craved for a European one after... More 

Helpful?
Thank temtem2910
SHAMP2015, Public Relations Manager at Shanghai Marriott Hotel Parkview, responded to this review

Dear temtem2910, We appreciate you taking the time to let us know about your first stay at Shanghai Marriott Hotel Parkview and delight to hear you enjoyed so much. We hope a return visit is in the works so you can again experience the essence of Shanghai. Warm regards, Shanghai Marriott Hotel Parkivew More 

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