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All 3,841 Shanghai hotels

Somerset Xu Hui Shanghai

4.0 of 5 Apartment Hotel   |   No.888 Shaanxi Nan Road, Xuhui District, Shanghai 200031, China (Dapuqiao)
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Somerset Xu Hui Shanghai
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Ranked #205 of 3,841 hotels in Shanghai
A recent review
4 of 5 stars reviewed 5 days ago
Yan Seong L
  • Reviews (72)
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72 people have reviewed this hotel

Traveler rating
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See reviews for
19
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Chinese (Simplified) first
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Have been staying at Somerset Xuhui nearly 8 years as and when I am visiting Shanghai either business or leisure, as well as bring family members for trip to Shanghai or nearby cities. I like services apartment as it providing us with washing machine as well as kitchen facility. Overall is good, but of course, there are minor problem or... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for your comments. We are running renovation periods at this stage and we hope to give a brand new looks in the near future. We thank you for your continue supports and we will do our best to serve to anyone who stay with us here in Somerset Xu Hui. More

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The place is quite average really: old, crusty decor and a bit of a damp smell (we tried two rooms). However, the staff were very helpful and moved us rooms because of noise from the renovations. We were in the Executive Superior and it wasn't all that exciting! Beds were comfortable, loads of space and a nice balcony. Breakfast is... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shanghai as your preferred apartment here in Shanghai. We appreciated your feedback, especailly for those positive comments for our staff in house. We will keep doing our best and looking forward to your next visit again. Thank you and wishing all the best. regards Tina Liu More

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

Stayed in a 2 bedrooms apartment…decent size and except the interior of the apartment was a little aged. Believe they are undergoing some upgrading. Other than that it's a great location and price for a 2 bedrooms in the city.

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui as your preferred apartment here in shanghai. We appreciated your feedback and we are partially under renovation for our guest room. We believe that you will have a different kind of experience next time if you visit us again. Thank you for your position comments and we looking forward to welcoming you soon.... More

Peterborough
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

We stayed here for 10 days while visiting family. We had a one bed apartment which had a big bedroom, living room, small kitchen and bathroom. The washer/dryer was a big help as we were staying so long and the kitchen had plates, glasses, cutlery and cooking utensils supplied. The staff were friendly and helped us track down our camera... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui as your preferred apartment here in Shanghai. We really appreciated your position feedback and this actually inspiring us to serve better. We look forward to your visit again and wising you all the best. regards Tina Liu More

2 reviews
4 of 5 stars Reviewed May 7, 2014

We stayed in a 2 bedroom executive. The rooms were basic , clean and well equipped. The kitchen had only basic appliances like microwave, kettle , washing machine , fridge. No wash dishing soap provided. Only laundry detergent was provided for washing clothes. One odd thing was even tho it was a 2 bedroom apartment (fit for 4 people), there... More

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Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for your feedback via trip advisor on 7th May 2014. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Somerset... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2014

I have stayed at the hotel for 5 nights, at a Two Bedroom Executive Room with my family. The location is good, the staff are friendly. The room was big and made you felt like home, however, the room really need some maintenance as they are a bit tired... The hotel also has the swimming pool and children play room... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for choosing Somerset Xu Hui Shangahi as your perferred accommodation this time. My team and I are very delighted to have you and your family staying with us and we are happy to note that you have enjoyed your stay. Your positive comments will inspire us to continually provide the level of service that our guests have come... More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 26, 2014

We chose to stay at Somerset Apartment because of our experience wiith accommodation offered by The Ascott Group before. Glad to see the service level is indeed consistent and satisfactory. The staff is friendly and very helpful while the location of the residence is convenient. However the hardware of this particular residence really needs more care. I was told the... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Thank you for sharing your feedback with us via trip advisor.com. My team and I are very delighted to have you and your family staying with us and we are happy to note that you have enjoyed your stay. Your positive comments will inspire us to continually provide the level of service that our guests have come to expect. We... More

Newton Le Willows, United Kingdom
1 review
4 of 5 stars Reviewed April 2, 2014

I stayed at the hotel in March 2014, room 3403, a one bedroom executive room. The staff on arrival are very friendly Jenny and Anthony made sure that all my requested booking requests were available. The front desk staff are very friendly and go the extra mile to make you feel welcome and at home. The rooms have a small... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Dear Keith , Thank you for sharing your feedback with us via trip advisor.com. We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 22, 2014

My wife and I stayed here for ten days in an Executive one bedroom apartment (1806) in late December 2013. I had made our reservations several months in advance and had requested a room on much higher level in order to maximise our views but it seemed the management made no attempt to accede to our requests which was disappointing.... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Greetings from Somerset Xu Hui Shanghai. Thank you for sharing your feedback with us via trip advisor.com My team and I are very delighted to have you and your family staying with us and we are happy to note that you have enjoyed your stay. Your positive comments will inspire us to continually provide the level of service that our... More

Padua, Italy
Top Contributor
101 reviews 101 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 26, 2013 via mobile

The position is ok, it's nearly the entry of subway and you can reach easily all the city with the metro or taxi. It settled recently so rooms are new. Rooms are big, functional and clean, they have a small kitchen and a washing machine. there are a new lobby, a spa that including: swiming pool,gym, sauna and a relaxing... More

Was this review helpful? Yes
Tina L, Manager at Somerset Xu Hui Shanghai, responded to this review

Greetins from Somerset Xu Hui Shanghai. Thank you for giving us the opportunity to address your concern submitted via trip advisor.com My team and I are very delighted to have you and your family staying with us and we are happy to note that you have enjoyed your stay. Your positive comments will inspire us to continually provide the level... More

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Additional Information about Somerset Xu Hui Shanghai

Address: No.888 Shaanxi Nan Road, Xuhui District, Shanghai 200031, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Somerset Xu Hui Shanghai 4*
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Also Known As:
Somerset Xu Hui Shanghai Hotel Shanghai

43 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#154 Luxury Hotel in Shanghai #224 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
An ideal location for utives and their families, Somerset Xu Hui is centrally located in the heart of Shanghai’s prestigious Xu Hui residential district. It is minutes drive away from the Xujiahui Commercial Centre, which offers a wide array of fashionable shopping, gourmet cuisine and entertainment. International culinary, academic, cultural and social pursuits can be found at the nearby Huaihai Road. Free musical and drama performances can also be enjoyed at the adjacent Xujiahui Park. Combining tranquility with convenience, Somerset Xu Hui offers a large range of apartments, each complete with a spacious living and dining area, a fully-equipped kitchen, a top-quality home entertainment system and broadband internet access. Our 24-hour security system provides a safe environment for you and your family. For a balanced lifestyle, Somerset Xu Hui organizes Reservations residents’ programmes, including group gatherings, city explorations and sports activities. For recreation, relax and enjoy our fitness centre, swimming pool, jacuzzi and sauna. Our helpful, caring staff and personalized attention is the core of our signature Heartware service, which is our commitment to tailor each residence to your individual needs. Conducting business at Somerset Xu Hui is easy and convenient. With WiFi zones and our efficient Business Centre, you will have complete business connectivity from the comfort of your home. ... more   less 
Number of rooms
167

Questions & Answers

Questions? Get answers from Somerset Xu Hui Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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