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All 3,960 Shanghai hotels

Pullman Shanghai Skyway Hotel

5.0 of 5 Apartment Hotel   |   No.15 Dapu Road, Huangpu District, Shanghai 200023, China (Dapuqiao)
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Pullman Shanghai Skyway Hotel
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Ranked #110 of 3,960 Hotels in Shanghai
A recent review
5 of 5 stars reviewed today
flyingsnail2015 Kuala Lumpur, Malaysia
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747 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed today NEW

First time in Shanghai and we chose to stay in this great location property which provided great access to so many restaurants and it is just alongside metro line 4 and 9. The room is very spacious, but a bit out dated and needs some renovation. B1 breakfast has a lot of options. However, 52th breakfast kinda lack in choices,... More 

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Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for one night to renew our passports. UK visa office is 5min walk. Arrived very late so reception kindly agreed to let us use the club lounge the next afternoon. Room was a good size and clean. Hotel itself is huge and lots of marble everywhere - very impressive. Lots of choice at breakfast but like every other... More 

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear DRS2009, We sincerely appreciate you taking the time to provide us your feedback. I was delighted to read that you enjoyed your stay in spite of some mishaps you encountered with service and food quality. Our Rooms Division Manager and our Food and Beverage Director has been informed and training will be strengthen on points you have mentioned. We... More 

Kaohsiung, Taiwan
1 review
5 of 5 stars Reviewed 1 week ago

good servise! i like all facility, it is good for a travel to being stayed at your hotel, I enjoy the conveince and good full service from you, very satisfied!!! i will contine to stay at your hotel surely for my Shanghai stay!!!

Review collected in partnership with this hotel

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear 滿輝 曾, Thank you for sharing your experience! I am glad to read that you enjoyed the facilities and services offered at Pullman Shanghai Skyway and choosing to stay with us for your next trip! Your comments inspire us to strive harder in providing the best experience for our guests! We look forward in welcoming you back! Best regards,... More 

Hong Kong,Hong Kong
Top Contributor
57 reviews 57 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Location, great room and amenities, and the best Hainan chicken rice on the planet. The staff is friendly and helpful and all speak English very well. The room was spacious and had excellent quality linens and toiletries. I stayed in Room 715 which is an wheelchair accessible room, although I do not require it. It was nice to have the... More 

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Lourdes B, Thank you for your sharing your experience with us. I am pleased to read that you enjoyed your stay and for mentioning that our Chef's Hainan chicken is the best on the planet! Our kitchen team were ecstatic to hear about it. This will certainly motivate them and us all to keep up the good work. Your... More 

Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed there 12/11/14 - 17/11/14 on a family holiday. Pretty much a let down from the start, breakfast looks amazing on the surface. But upon taking a closer look, the cups were stained and was obvious they were not cleaned properly. Pork bacon was served raw! Yes, after informing the staff countless times and nothing was being done to the... More 

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear gareth_ho, First, I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this we learn from and use to improve. The experience you described causes us deep concern. It does not represent the quality of service we strive for at Pullman Shanghai Skyway. Please allow me to express my... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at Pullman in July 2014 and thoroughly enjoyed my stay. From entering the lobby, I was greeted by welcoming staff and the check in process was very smooth. The rooms were spacious and had all the required amenities. It's close to shops, restaurants and sights

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Jamie C, Thank you for your great review! We look forward in welcoming you and your family back at Pullman Shanghai Skyway! Sincerely, Christina Uebler Guest Experience Manager gem@pullmanshanghaiskyway.com More 

Hong Kong, China
Top Contributor
55 reviews 55 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at the Pullman Shanghai Skyway during my China business trip. Checked in very late and was automatically upgraded to the suite on the top floor. The room was very spacious and much bigger than needed. I did find the decor a bit tacky, and the furniture was huge and less functional. They had an iPhone music and alarm clock... More 

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear mctdog, Thank you for your review and highlighting our location and service! Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pullman Shanghai Skyway is renowned. I do however would like to apologize for the room temperature not meeting your expectations, let me assure... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago

I have booked 2 nights for 2 rooms, they only provide 1 night key card, and request for more deposit from me as a platinum member. Maybe I will never stay here in the future. the manager didn't accept my request until I shouting him.

Review collected in partnership with Accorhotels.com

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Guest, Thank you for sharing your recent experience with us. I truly regret that we didn't handle things better and have followed up with the team to ensure such a situation never occurs again. Please contact me at gem@pullmanshanghaiskyway.com to discuss further. Again, I apologize that your stay with us did not meet your expectations. We hope you'll return... More 

New Delhi, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After having stayed in Shangrila in Shanghai, I tried Pullman Skyway. The hotel is grand and magnificent but I had an average/below average experience here. The check in was drab, no smile - BAU. The room was quite nice and very large in size with necessary ameneties. As I needed to make tea in the room, I request for a... More 

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ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear NSB83, Thank you for posting your review regarding your recent stay with us. Your experience certainly does not in any way represent the quality of standards we strive for and indeed customarily maintain at Pullman Shanghai Skyway. Please accept my sincerest apologies. I have contacted you on private to get more details in order to follow up and avoid... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

staff are generally very nice, particularly a door boy (sorry I did not recall his name, but he is thin, not that tall and wearing a pair of tiny black glasses). He regarded me very time seeing me and helped me to get a taxi by walking onto the street to hail one down a couple of times at peak... More 

Review collected in partnership with Pullmanhotels.com

Was this review helpful? Yes
ExperiencePullman, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Jacob W, Thank you for your excellent review! I will pass on your positive comments to the rest of our team especially to the Concierge and Reception team. This will certainly motivate them and us all to keep up the good work! Your compliments are greatly appreciated and we look forward to welcoming you back to Pullman Shanghai Skyway!... More 

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Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 509
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Also Known As:
Pullman Shanghai
Hotel Style:
#42 Spa Hotel in Shanghai
#43 Family Hotel in Shanghai
#62 Romantic Hotel in Shanghai
#93 Luxury Hotel in Shanghai
#98 Business Hotel in Shanghai
#194 Best Value Hotel in Shanghai

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