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All 3,934 Shanghai hotels

Pullman Shanghai Skyway Hotel

5.0 of 5 Apartment Hotel   |   No.15 Dapu Road, Huangpu District, Shanghai 200023, China (Dapuqiao)
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Ranked #105 of 3,934 Hotels in Shanghai
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724 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Me and my girlfriend stayed here for a 4 day stay in Shanghai during Spring Festival and after trying multiple hotels this was for us one of the best in it's price range. We felt really welcome when we walked in and were directed to the Executive Lounge where we were greeted by a three man staff. After a nice... More 

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Canberra, Australia
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Good location, We checked-in in Friday afternoon, large lobby with x'mas decoration which is nice! Few receptionist there but not many guests, however you can see they are so frustrated for something on their face, no smile, no greetings, speaking rudely, the first impression of this hotel is ruined by them. Room is spacious but a bit tired, and the... More 

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Luci C, Thank you for posting your comments on Trip Advisor. I am glad that you liked the hotel overall. However I am deeply concerned with the unpleasant experience you have encountered with our staff. I will be contacting you shortly on private to get more details and follow up accordingly. We hope to welcome you back soon! Sincerely,... More 

Molnlycke, Sweden
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in the Pullman Skyway hotel for 10 nights and it was a good stay. Clean and fresh rooms, even if you can feel that it was some years ago that they were last updated. Good service, and most of staff had good English skill. Breakfast was overwhelming, so many choices and so good quality. Overall a very positive... More 

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear jonaseng, Thank you very much for such a great review! I was very delighted to read that you had a very positive experience and enjoyed our breakfast selection at our Gingembre15 restaurant. It is always a pleasure for the team to see that we are ranked the best for our customer. The reviews of many guests like you makes... More 

San Jose, California
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My young son, wife and I stayed at the Pullman for 10 days over the US Thanksgiving holiday to be with family. Just as you are initially happy to see your relatives over the holiday, you start to notice those small things that irk you as time goes. That sentiment also reflects our experience the Pullman Shanghai Skyway. Full disclosure:... More 

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Willie C, Thank you for your comments in depth. I was delighted to learn that your arrival was smooth and that you enjoyed the breakfast buffet at our restaurant. Unfortunately, it seems we did not meet all your expectations. I would certainly would like to learn more about it. If you would like, please contact me at gem@pullmanshanghaiskyway.com. Thank... More 

Sussex
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel, apart from being in a great part of town, near a great shopping area and market, it also is within easy access to Pudong international airport. It specifically caters for business travellers. If you are going on business to Shanghai stay at this hotel, make sure you ask for Ella at the executive lounge, she has been working... More 

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear bonhide, Thank you very much for your wonderful review. The Executive lounge team, especially Ella, are very delighted that you enjoyed your stay with us so much. We all look forward for your next visit! Yours sincerely, Christina Uebler Guest Experience Manager More 

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is adequate, but showing signs of wear and tear. The buffet breakfast was excellent and the staff are very attentive. The general experience is good and the value is excellent. I will use it again on my next visit.

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Conrad Vanderbe... V, All of us at Pullman Shanghai Skyway would like to offer our sincere thanks for your delight review. We look forward in welcoming you back again! Thank you and best regards, Christina Uebler Guest Experience Manager Pullman Shanghai Skyway More 

San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is supposed to be a 5 star hotel, but compare to hotels in the U.S., it's more like a 3 star. I stayed here with my husband and my son in a suite here for 10 days. We added a bed that cost over 400 RMB a night, which is very high compared to 115 RMB at the marriott... More 

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear ciciewang, Thank you for your comments in depth. It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern. It does not represent the quality of service we strive for at Pullman Shanghai Skyway. I would be happy to discuss this further offline. Please contact me directly... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Pullman Shanghai Skyway despite seeing other less favourable reviews and was extremely impressed. Check in was a breeze, the room was extremely well set up for business travellers and the staff were very attentive. We used the executive lounge and was impressed with the lounge layout - many places to sit and talk with some degree of... More 

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Narelle C, Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Pullman Shanghai Skyway is renowned for. I was delighted to read that you enjoyed our Executive lounge service. We all look forward in welcoming you back again! Thank you and best regards, Christina... More 

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Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 509
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Also Known As:
Pullman Shanghai
Hotel Style:
#44 Spa Hotel in Shanghai
#44 Family Hotel in Shanghai
#60 Romantic Hotel in Shanghai
#91 Luxury Hotel in Shanghai
#100 Business Hotel in Shanghai
#147 Best Value Hotel in Shanghai

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