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All 3,929 Shanghai hotels

Pullman Shanghai Skyway Hotel

5.0 of 5 Apartment Hotel   |   No.15 Dapu Road, Huangpu District, Shanghai 200023, China (Dapuqiao)
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Pullman Shanghai Skyway Hotel
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Ranked #105 of 3,929 Hotels in Shanghai
A recent review
5 of 5 stars reviewed 1 week ago
Julie D Melbourne, Australia
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690 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel, large, clean, comfortable and quiet rooms in a good part of town within easy walking distance to the French Concession area. The Executive Lounge is fabulous, all staff have good english

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Julie D, Thank you for your feedback. We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway and have certainly shared your compliments with the Executive lounge team, who were very excited! I am just sorry about the room temperature that you have experienced during your stay with us, please allow me to express my... More

Shanghai
1 review
5 of 5 stars Reviewed 1 week ago

Everyone on the staff went out of their way to make my stay there as comfortable as possible. Especially the staff who took care of my room they went above and beyond and I was so happy with the service.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Kay S, Thank you for your feedback. We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway and have certainly shared your compliments with the room service team, who were very excited! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is nice and just a stone throw from the Shanghai Subway. Minus: They started cleaning up breakfast 20 mins before ending time and came to our table to tell that breakfast time is over soon 5 times! The restaurant staff was rude and not professional. In the evening, people right in front of the hotel door tried to... More

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear FluRech, Thank you for your feedback! It is important to learn about your experience as it is a true indication how we can improve our service. Please accept our apologies regarding the service you have encountered during breakfast. We have shared your review and will work on reinforcing the professional demeanor that Pullman is known for. We have also... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's not new but clean with refreshing smell. Good size of room with good location. The staff are mostly nice and the breakfast is superb. The setting at the Buffett breakfast is very comfortable and great variety of food are offered. The challenging part is getting the taxi but overall I am happy with my stay.

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear ShirlzH, We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Brisbane
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel to stay when on business, convenient location not far from the Bund and the waterfront entertainment precinct. The rooms whilst I think are ok they can do with a refurbishment and I don't think its up to the usual Pullman standard, however the prices were very reasonable. The breakfast smorgasboard I thought was excellent with... More

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear RayBrisbane, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. It is always a pleasure to receive a positive comment and read about your enjoyable experience with us. We have definitely shared your comments with the hotel team. I am sure that this feedback will serve as an encouragement to all... More

1 review
5 of 5 stars Reviewed 3 weeks ago

It's a beauty hotel,building very high(maybe over 50F) room very big and clean,location very well,it have a shopping mall and metro nearby,New restaurant design perfect,bbf can provide many kinds of food,GYM service 24 hours by seemingly no staff on duty after 12pm.Service is good,special the girl who did check-in for me,always can see the smile in her face,everything is good,hope... More

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QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Chan M, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. It is always a pleasure to receive a positive comment and read about your enjoyable experience with us. We have definitely shared your compliments with the hotel team. Thank you again for sharing your experience, and we hope your next... More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

"Murphy's Law" characterized my stay at this Pullman property. Poor language skills of the front desk staff resulted in immediate communications challenges upon arrival, which continued throughout the stay. Though I was told by the front desk that the property is only about 7 years old, the facilities felt much more dated than that. The best analogy I can use... More

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

Dear Misha60091, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway. We pay attention to all comments we receive and work on points highlighted by our guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the extra pay for the... More

London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is well positioned for business travellers going to the Shanghai exhibition centre. It is clean and comfortable and the concierge service are very helpful. The food service was disappointing and very slow. I would stay there again but will eat away from the hotel.

Was this review helpful? Yes
QApullmanshskyway, Guest Experience Manager at Pullman Shanghai Skyway Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Pullman Shanghai Skyway. It is always a pleasure to receive a feedback. I just would like to say sorry for the slow service you have encountered during your stay with us, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience... More

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Additional Information about Pullman Shanghai Skyway Hotel

Address: No.15 Dapu Road, Huangpu District, Shanghai 200023, China
Location: China > Shanghai Region > Shanghai > Dapuqiao
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Shanghai Skyway Hotel 5*
Number of rooms: 509
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Also Known As:
Pullman Shanghai

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