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The Eton Hotel

4.5 of 5 No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
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The Eton Hotel
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The Eton Hotel
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464 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Detroit, Michigan
Top Contributor
77 reviews 77 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed here several times during the last 7 years I have a view of the change in quality. While the rooms are large and spacious they are feeling dated. The breakfast buffet has gone down hill with less variety, limited dim sum, and lower quality. Not worth the steep price. Still a good location in Pudong, just not as... More

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Elvis Detroit, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor. Many thanks for your suggestions, which are very important to us. My team and I always pay attention to excellent guests experience and we strive for complete guests... More

Taguig City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at the hotel for close to a week during a business trip. We were able to accomplish our tasks, with special help from everyone (including having an available service vehicle to fetch us / bring us to our destination).

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Arch_Tina2014, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor and I am glad that you enjoyed our facilities and service. It is exciting to learn that you have accomplished your task in Shanghai. Thank you very much about your... More

Beijing, China
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have visited the Eton Hotel several times and it the quality of service has developed to a good level in recent times. But one thing I do not understand is why the hotel bar is so poorly operated? When You order a beer, You get a special glas which I have never seen in any other bar in the... More

Was this review helpful? Yes 1
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Xiao P, Thank you very much for choosing the Eton Hotel again for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor and I am delighted that you had a wonderful stay with us. I would also like to explain to you in a little more detail that our E-Bar... More

Aalborg, Denmark
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Eton Hotel for a 2 week period in the end of December - I must say I enjoyed my stay there and was for once pleased with the standard hotel my company prefers for Shanghai. Although in the Pudong area and thus not in the downtown area, the metro is minutes away from the hotel and... More

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SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr. Bannerninja Thank you very much for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us very detailed comments on Tripadvisor and I am delighted that you had a wonderful stay with us. Thank you also to your comments about our employees, we appreciate their performance at all times.... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

I visited Shanghai to celebrate my birthday. To give some context my sisters and I are young black, educated women in our mid-twenties who also speak fluent Mandarin. Upon arrival my sisters and I received shocked looks as if we were unable to stay in such an establishment and were looked at as if we had made a mistake of... More

Was this review helpful? Yes 2
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mikeva, Many thanks to you and your sisters for choosing the Eton Hotel during your visit to Shanghai. I really appreciate you have taken the time to review us on Tripadvisor and give us your comments about our service and facilities. What Eton strives for is to create a warm and friendly welcome and atmosphere for our guests. We... More

Shenzhen, China
Top Contributor
105 reviews 105 reviews
12 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 18, 2014

Every aspect of this hotel is first class and world class. The location was great. The staff were attentive, friendly and did everything to make sure that my wife and I were happy. The room was wonderful. My wife walked in, looked around and said, "Let's live here." River view room and a breakfast buffet that had an excellent mix... More

Was this review helpful? Yes
SirkoOtto, Resident Manager at The Eton Hotel, responded to this review

Dear Mr. Greg R, Thank you very much for choosing the Eton Hotel Shanghai. I really appreciate you have taken the time to review us on Tripadvisor. I' am really happy that you and your wife had an excellent experience with us and enjoyed our overall services and facilities. Thank you also to your comments about our employees, we appreciate... More

Hong Kong
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 5, 2014 via mobile

Nothing to complain about except that being in Pudong there is not a lot going on nearby and it is some distance from the nearest business buildings and metro however it covers all amenities a bar (showing the world cup) and a nice spa (that doesn't do manicures and is unsurprisingly at hotel rather than competative prices). But on the... More

Was this review helpful? Yes
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr. mediarate, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking your time to comment us on Tripadvisor. I' am delighted that you had an excellent stay with us and enjoyed our services and facilities. I hope we will see you again at your next visit to Shanghai. Best... More

Heidelberg, Germany
Top Contributor
62 reviews 62 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 2, 2014

We stayed twice during our china trip in this hotel, both times we have had a great room, ask for a corner room and your bath tub is facing the city, great view. Unfortunately the bath room could have been maintained with more care. I did do some laundry and it arrived in good condition, nicely folded. The breakfast was... More

Was this review helpful? Yes 1
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr. Pacman2038 Thank you for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to review us on Tripadvisor and have taking note of your comments concerning our Housekeeping department. I' am excited that you had an excellent experience with us and enjoyed our services and facilities. We are looking forward to... More

Senior Contributor
23 reviews 23 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 19, 2014

The company I am contracting for put me up here for my stay in Shanghai on business. Close to the metro system and a quick walk down to the huge skyscrapers of the city. Great service, great rooms (I was in an Executive Suite) and the breakfast buffet is pretty vast and impressive. Hoping to be staying here on my... More

Was this review helpful? Yes
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr. John FromDon, Thank you for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to review us on Tripadvisor. I' am delighted that you had an excellent experience with us and enjoyed our services and facilities during your stay. It is fantastic to know that we will see you again at... More

Senior Contributor
25 reviews 25 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 11, 2014

Did stay for two nights on business trip in June 2014. Got a warm welcome, by a nice friendly staff, arriving after midnight, and got smiles from all members of the staff in both room service, staff at breakfast buffet and in reception area. Room was clean, temperature at a comfortable level. Having a selection of more pillows to choose... More

Was this review helpful? Yes 1
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr.MOTODK, Thank you very much for choosing the Eton Hotel again for your visit to Shanghai. I really appreciate you taking the time to review us on Tripadvisor.I' am thrilled that you had an excellent experience with us and enjoyed our services and facilities. Especially I have taking note of your comments concerning the Food& Beverage department. Thank you.... More

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Additional Information about The Eton Hotel

Address: No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Eton Hotel 4.5*
Number of rooms: 460
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Also Known As:
Eton Hotel Shanghai

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