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The Eton Hotel

4.5 of 5 No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
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Certificate of Excellence 2014
The Eton Hotel
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The Eton Hotel
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470 reviews from our community

Traveler rating
    220
    195
    38
    12
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Spanish first
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English first
  • All months
    (470)
  • Mar-May only
    (106)
  • Jun-Aug only
    (140)
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    (119)
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    (105)
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Helsinki, Finland
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is probably my fourth or fifth stay at Eton, all being business trips. I keep on coming back due to the good service, sleep quality and location. This time I stayed for 4 nights and managed to use the gym and pool for the first time. I have to say that gym was a bit outdated for a 5... More 

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Tebesa, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your feedback on Tripadvisor. I am thrilled to learn that you enjoyed the service and facilities at our hotel. I have taken notes of your comments on the quality of our product. I... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've lived in Shanghai for 4 years, so this isn't a review of the hotel from a sleeping perspective! We've eaten here a couple times, and I can highly recommend the Chinese restaurant (5th floor). We experienced the best service in China! Their friendly and talented Executive Chef from Hong Kong tailored a 9-course meal to our tastes (and my... More 

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Tappin8r, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your feedback on Tripadvisor. I am thrilled to learn that you enjoyed the service and facilities at our hotel. I have taken notes of your comments concerning flagging a taxi in the area,... More 

Ikast, Denmark
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although this hotel is getting a little old and there is a little need for some improvement, it is still a great hotel. The location is great, the standard rooms are beyond of what you would expect. I had a room on the 32 floor and the view alone is amazing. The service of the hotel is great, the bed... More 

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SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Kronlykke, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your feedback on Tripadvisor. I am thrilled to learn that you enjoyed the service and facilities at our hotel. I am looking forward to see you again soon in the future. Best wishes,... More 

Sydney, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed staying here, the food was pretty good with a good range of choices at breakfast and in the evening buffet. The rooms were large and well fitted out and my room had a good view over the banking area, at night it was an awesome lightshow. The hotel is well situated for the taxi ride to the... More 

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SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Hydraulic, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your feedback on Tripadvisor. I am thrilled to learn that you enjoyed the service and facilities at our hotel. I have taken notes of your comments concerning our chef and swimming pool. I... More 

Cairo, Egypt
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It was one of my best stays in shanghai I was very glad to stay at the eton hotel on shanghai beautiful fully equipped rooms with a very good view food is very nice and hotel crew are very helpful my stay was very enjoyable

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear AShorkry, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your feedback on Tripadvisor. I am thrilled to learn that you enjoyed the service and facilities at our hotel. Thank you very much about your comments concerning our employees. I really appreciate their... More 

Detroit, Michigan
Top Contributor
77 reviews 77 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 15, 2014

Having stayed here several times during the last 7 years I have a view of the change in quality. While the rooms are large and spacious they are feeling dated. The breakfast buffet has gone down hill with less variety, limited dim sum, and lower quality. Not worth the steep price. Still a good location in Pudong, just not as... More 

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SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Elvis Detroit, Thank you very much for always choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor. Many thanks for your suggestions, which are very important to us. My team and I always pay attention to excellent guests experience and we strive for complete guests... More 

Taguig City, Philippines
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 12, 2014 via mobile

Stayed at the hotel for close to a week during a business trip. We were able to accomplish our tasks, with special help from everyone (including having an available service vehicle to fetch us / bring us to our destination).

Was this review helpful? Yes
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Arch_Tina2014, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor and I am glad that you enjoyed our facilities and service. It is exciting to learn that you have accomplished your task in Shanghai. Thank you very much about your... More 

Beijing, China
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 7, 2014

I have visited the Eton Hotel several times and it the quality of service has developed to a good level in recent times. But one thing I do not understand is why the hotel bar is so poorly operated? When You order a beer, You get a special glas which I have never seen in any other bar in the... More 

Was this review helpful? Yes 1
SirkoOtto, General Manager at The Eton Hotel, responded to this review

Dear Xiao P, Thank you very much for choosing the Eton Hotel again for your visit to Shanghai. I really appreciate you taking the time to give us your comments on Tripadvisor and I am delighted that you had a wonderful stay with us. I would also like to explain to you in a little more detail that our E-Bar... More 

Aalborg, Denmark
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 26, 2014

I stayed at the Eton Hotel for a 2 week period in the end of December - I must say I enjoyed my stay there and was for once pleased with the standard hotel my company prefers for Shanghai. Although in the Pudong area and thus not in the downtown area, the metro is minutes away from the hotel and... More 

Was this review helpful? Yes
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mr. Bannerninja Thank you very much for choosing the Eton Hotel for your visit to Shanghai. I really appreciate you taking the time to give us very detailed comments on Tripadvisor and I am delighted that you had a wonderful stay with us. Thank you also to your comments about our employees, we appreciate their performance at all times.... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 18, 2014 via mobile

I visited Shanghai to celebrate my birthday. To give some context my sisters and I are young black, educated women in our mid-twenties who also speak fluent Mandarin. Upon arrival my sisters and I received shocked looks as if we were unable to stay in such an establishment and were looked at as if we had made a mistake of... More 

Was this review helpful? Yes 2
SirkoOtto, Manager at The Eton Hotel, responded to this review

Dear Mikeva, Many thanks to you and your sisters for choosing the Eton Hotel during your visit to Shanghai. I really appreciate you have taken the time to review us on Tripadvisor and give us your comments about our service and facilities. What Eton strives for is to create a warm and friendly welcome and atmosphere for our guests. We... More 

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Additional Information about The Eton Hotel

Address: No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Eton Hotel 4.5*
Number of rooms: 460
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Also Known As:
Eton Hotel Shanghai
Hotel Style:
#37 Spa Hotel in Shanghai
#71 Business Hotel in Shanghai
#74 Luxury Hotel in Shanghai
#261 Best Value Hotel in Shanghai

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