Great hotel for business or leisure travel. I have stayed at this hotel 5 times in the last year and the hotel is superb. The rooms are beautiful with great vies of downtown Shanghai. more

I stayed at this hotel for one night last year for my birthday. We lived about 1 hour away and unfortunately forgot our passport which was obviously a major problem. The staff were extremely helpful and understanding, and let me wait in the executive lounge with free refreshments while we waited to resolve the problem. When we eventually made it... more

My Chinese partner and I did checked in in this hotel May 12 2009 and did leave the hotel again within 1 hour. The hotel looks moderate from the outside and the hallway and lobby are looking great; but the staff shows no happynes or willingness to do their job good at all. The bathroom is twice as big as... more

Wonderful hotel, after roughing it for a few weeks backpacking. The service was second to none - special mention to Roland Shi (chief concierge) who helped with arrangements to send a parcel of clothes to the hotel from home - I didn't even have to ask about the parcel when I checked in, it was given to me. The breakfast... more

we had a great stay at this hotel and wonderful city. conveniently located in pudong, it was easy to reach to the city centre by taxi and the view of the high rises was just stunning both during the day and at night. in terms of design and decoration, the definite Chinese touch in the hotel is a real charm,... more

The hotel in itself is great: all new, beautiful lobby, great spacious rooms with awesome bathrooms. The breakfast buffet also is AMAZING! But, two dark sides: the location first. It is not well located in Shanghai, and even though there is a subway stop right in front of the hotel, as a tourist it was not very convenient. Second, the... more

I stayed at this 5 star hotel from April 27th to May 5th 2009. We were 3 people which stayed at the Executive room but were upgraded to the Executive premium room free of charge. Let me begin by mentioning that this in no terms is the most luxuries hotel in Shanghai, this does not mean it is a bad... more

stayed there for four nights in april 2009, selected solely on tripadvisor #1 recommendation. i was more than slightly disappointed. it's a good hotel no doubt, but personally i, being in my late 20s, would not rate it anywhere near #1. the view from the 36th floor was nice, the room was super spacious and made with good materials. a... more

Excellent Location. Its granduer is worth mentioning. Rooms are very comfortable. Indoor swiming pool, spa service, Gym are very well maintained. more