We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Eton Hotel

#60 of 3,976 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
The Eton Hotel
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #60 of 3,976 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Uwe K Wurzburg, Germany
Write a Review

520 reviews from our community

Traveler rating
    244
    216
    42
    13
    5
See reviews for
19
56
43
236
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (520)
  • Mar-May only
    (136)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (126)
All months
Wurzburg, Germany
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was here several times in the last few years and usually stay on the executive floors. The rooms are very clean, the service is excellent, the food in the restaurants is good. Just the choice and sometimes quality of the breakfast and the snacks on the Executive floor is not always satisfying.

Was this review helpful? Yes
California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Very nice place. Crew is helpful, rooms are large, clean. Local pubs are set for international guests. Beer, pizza, etc. Breakfast on the 3rd floor has a wide international selection of food. The burger delivered with room service is something you should experience.

Was this review helpful? Yes
Peachtree City, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am in Shanghai every two months. I always stay at the Eton because of the great service I receive at this hotel. It is a home away from home for me. I recommend the executive floors as everything is first class with a first class environment

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights on the 29th floor. We had a lovely view of the city skyline which was lit up,at night. The bed was the most comfortable we had stayed in since we had been in China over the past 12 days staying at other hotels in Beijing and Xi'an. Breakfast buffet was excellent and kitchen staff and... More 

Was this review helpful? Yes
Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Debbie P, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes,... More 

Bratislava, Slovakia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Good hotel for business travelers, clean, quiet, modern. Friendly staff. Close to subway line 4 and to the city centre. Clean and nice indoor pool and sauna. The gym is OK. Note - The neighborhood is currently under re-construction.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Jan R, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes,... More 

Suzhou, China
1 review
4 of 5 stars Reviewed 6 days ago NEW

I got a free upgrade of my room to Executive Floor in Eton Hotel last week. It should be a happy thing but I was finally sad about this. The next day morning when I went to the canteen on 38th floor for breakfast, I was informed that this is for guests stayed on Executive Floor but I can not... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Ltsimon, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. It is very important to us that every guest is enjoying their stay with us. Your comments have been addressed to our senior management for further improvement. We are looking... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving back into Shanghi, were told that our accommodation had been changed from Crowne Plaza to Eton Hotel, were not impressed, as there had been a few hiccups during the past two weeks during this trip to China! Anyway on arrival could not of been more impressed, the staff more than helpful, pleasant and could actually speak English! Had... More 

Was this review helpful? Yes
Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Robyn H, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes,... More 

Lausanne, Switzerland
Top Contributor
53 reviews 53 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel building is modern and well-decorated. It has good restaurants and spa/gym facilities. At the time we stayed at this hotel, there was a huge construction in the main street, which made the environment a little noisy and not good-looking. But the rooms on floor 27 and 28 were calm and quite. Amenities were fair, almost identical to what... More 

Was this review helpful? Yes 1
Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Guest, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes, Jessica... More 

Detroit, Michigan
Top Contributor
71 reviews 71 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel a couple of times. The location is excellent as it is just next to the train station. We are normally in the Executive Floor. I would like to compliment the staff in the Executive Floor. They are friendly, professional and pay attention to details. My husband is a regular customer to this hotel. They even... More 

Was this review helpful? Yes 1
Jessica Z, Acting Assistant Marketing & Communications Manager at The Eton Hotel, responded to this review

Dear 08180326, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes, Jessica... More 

Madrid, Spain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a terrible experiencie when we arrived to Shanghai. We had booked another hotel, our flight was delayed and, even having told the hotel to keep our room, they did give it to another couple. We had nowhere to sleep, it was raining, 5am in the morning, all the hotels in the area where supposed to be fully booked.... More 

Was this review helpful? Yes
Jessica Z, Acting Assistant Marketing & Communications Manager at The Eton Hotel, responded to this review

Dear MarcLAX, Thank you very much for choosing the Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes, Jessica... More 

Questions? Get answers from hotel staff and past guests. Ask a question

299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (215)
Viewed
Bathroom (27)
Viewed
Room/suite (59)
Viewed
Pool/beach area (1)
Viewed
View from room (19)
Viewed
Hotel & grounds (34)
Viewed
Dining (6)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (84)
Viewed
Business center/function rooms (23)
Viewed
Dining (14)
Viewed
Hotel & grounds (22)
Viewed
Room/suite (17)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question