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The Eton Hotel

#60 of 3,976 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
The Eton Hotel
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Ranked #60 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
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532 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed today NEW

i enjoyed myself staying at this hotel, the room is not big but is nicely done for your personal space and comfort. clean and comfy bed, breakfast is sufficient. however wi-fi is a bit slow during peak hours.

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istanbul
Top Contributor
86 reviews 86 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice room, luxurious atmosphere, good location. Breakfast was satisfactory and the personnel very kind. The negative points were; Wifi slowest I have ever seen (on top of all the restrictions on internet in China) like dial-up connections in the past. The room A/C was noisy so we turned it off but could not stop the noise.

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Tokyo Prefecture, Japan
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very confortable rooms and nice shower room. The location of the hotel is very convinient also the view from the rooms is very nice also. A good variety of foods in the breakfast and good restaurants inside the hotel and good service.

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Fernando S, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to seeing you again soon in the future. Best wishes,... More 

Calgary, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed there for 4 nights and it was really nice. We upgraded to an executive suite since since it was our 20th wedding anniversary and we wanted to treat ourselves. It was a $100 CAD a night but really worth it. Here is why: 2 breakfast buffet and it is a huge one! With a standard room you on have... More 

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Gina L, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to seeing you again soon in the future. Best wishes,... More 

Mumbai (Bombay), India
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at Eton Hotel, Pudong, Shanghai, the hotel calls itself 5 star but the services are average and big problem with the language hardly anybody speaks proper English.. it took us at least 20 minutes to make the room service understand the ICE… the food at breakfast was average and overall my rating would be average hotel

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Devangkanakia, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. It is very important to us that every guest is enjoying their stay with us. Your comments have been addressed to our senior management for further improvement. We are looking... More 

Ontario
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a wonderful choice for a female travelling alone to Shanghai. Very luxurious, friendly service, a beautiful room with a view of the skyscrapers, river, and nightly light show through a wall of solid glass. The room was large and appointments were very elegant, lovely large modern bathroom, comfortable bed and great internet. The public areas of the hotel... More 

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear CanadianTraveller_8, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. We are looking forward to see you again soon in the future. Best wishes, Jessica... More 

Marietta, Georgia
1 review
4 of 5 stars Reviewed 2 weeks ago

Recent travel, hotel very nice as I have stayed at the beautiful hotel in past. The room airconditioning did not cool room and I could not sleep. This was a pity and I have another 3 day stay on 17, 18, 19 and hope you will make sure my vip room airconditioning works good below 20.kind regards, ken

Review collected in partnership with this hotel

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear ken, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. It is very important to us that every guest is enjoying their stay with us. Your comments concerning the room air conditioning have been addressed to the related department for... More 

Singapore
Top Contributor
62 reviews 62 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had already stayed a few times in Eton. Visited again and stayed one night late April. Was upgraded and found the room to be of high standards. Everything worked well during the short stay. Location: located close to commercial centre. Complimentary shuttle bus in the morning to some locations in the commercial centre (Bank of China, Citigroup etc). Has subway... More 

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear DorisChin, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. It is very important to us that every guest is enjoying their stay with us.... More 

Canada
Top Contributor
55 reviews 55 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great value 5 star hotel. Clean large rooms, english speaking staff. Breakfast buffet is included (nice pan au chocolate!) Metro stop across the street so easy access to the rest of Shanghai. Not much around the hotel so Metro stop is very handy. Hotel also has a nice pool, gym, yoga classes, etc. The food wasn't great in the restaurants...but... More 

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear mmelly, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. It is very important to us that every guest is enjoying their stay with us.... More 

Wurzburg, Germany
1 review
4 of 5 stars Reviewed 4 weeks ago

I was here several times in the last few years and usually stay on the executive floors. The rooms are very clean, the service is excellent, the food in the restaurants is good. Just the choice and sometimes quality of the breakfast and the snacks on the Executive floor is not always satisfying.

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Jessica Z, Manager at The Eton Hotel, responded to this review

Dear Uwe K, Thank you very much for choosing The Eton Hotel for your visit to Shanghai. We really appreciate you taking the time to give us your feedback on Tripadvisor. We are thrilled to learn that you enjoyed the service and facilities at our hotel. It is very important to us that every guest is enjoying their stay with... More 

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