Small Lobby, but what do you need the lobby for. WE had booked a 2 bedroom suite. The master bedroom was of excellent size with HUGE!!! Bath. The kitchenette was well equipped. The Living Room was big enough to conduct meetings of 8-10 people at a time. Will do very well for a family of 4-5 people also. Breakfast was... More

We stayed in a 2 bedroom/2 bath. Tons of room, full kitchen, and laundry. Closets everywhere. Full gym and Pool on the 5th floor. The breakfast is not complimentary. Restaurant on the 5th floor. The staff was friendly, but have a basic vocabulary in Mandarin. The internet is also not complimentary. The furnishings were terrific for having business meetings or... More

I booked a 1 bedroom appartment for one night as I was travelling alone but I was upgraded to a huge 3 bedroom appartment. Had a choice of 3 beds and 3 bathrooms and I ended up choosing the smallest. Bed, bathroom and room service fabulous. Breakfast very good, athough room was a little crowded during the morning rush hour.... More

We stayed in this hotel for 3 nights with another family. There was a total of 7 of us. (4 Adults and 3 kids). We reserved a 3 bedroom suite, and it was not too expensive. I'm going to list the pros and cons. Pros: 3 Bedrooms - including a HUGE Closet and Luxury Bath in the "Master/King" room. Full... More

Decent location with access to shopping and restaurants. We had a 3 bedroom suite and it was very spacious, however it only had 2.5 bathrooms (not a huge deal, but would have been nice to have 3 full bathrooms). The service was not great, but ok.

Our family of 2 adults and 2 kids (10 and 12 years old) stayed four nights in a two bedroom apartment. Plenty of space, good breakfast and nice accomodations. Pool was good, and location was close to trains. Would highly recommend.

2 luxury bedrooms, 2 elegant baths, high floor, kitchen, living room, dining room, 3 TVs, amazing view, huge pool, exercise room, really lovely breakfasts, saunas, daily maid service, internet, marble floors, stainless appliances, metro immediately outside door, excellent service, beautiful shopping district, great prices. Opposite side of the river from the Bund, but in the center of the high end... More

My apartment has a mold problem. The dishwasher smells badly of mold. The shower in the mater bathroom has black mild in the grout all around and smelled of mold too so I couldn't use the shower. I wish I could say that the friendly and helpful staff make up for the mold problem but I couldn't. I paid for... More

Good Spacious apartment with all amenities. Excellent house-keeping. They even do the dishes!! Front-desk staff sometimes seems totally uninterested, though a few of them are very helpful. Breakfast is not satisfactory and needs a lot of improvement in choice and personalization of service.