This hotel shows that China has come a long way in customer service and amenities. There are wonderful features of this establishment, but customers should be aware of a few rough spots around the edges. While the room rates are far below those of comparable US hotels in large cities, there are a few surprises: (1) internet is exorbitantly expensive;... more

Four star hotel. Great staff, facilities. Only downside is that it's well away from everything of interest and neighborhood doesn't have a lot of character. Factor in cab rides whenever you want to go anywhere. more

We spent four nights at this excellent hotel. Our room was large, well appointed, very comfortable and clean. We paid a little extra for access to the club floor and this proved very worth while. Here we had breakfast, checked our email, enjoyed evening cocktails and canapes, and popped in for coffee whenever we wanted. All without further charge. All... more

I booked the hotel because I were at Fudan University. I did not bother about the distance from Shanghai city centre but my trips to the Bund took usually 25/30 minutes and costs only 5 euro by taxi. The plus of the hotel are definitely the rooms. Even standard rooms have every kind of amenity, from slippers, bathrobes, bathroom amenities,... more

We had a day in transit and need a room in Shanghai and booked a Club room for about 950 Yuan. The room was quite nice, the breakfast buffet above average, the free internet nice, and the service accomodating. For a night stop over it fits the bill, but for a longer term base for touring the city, we would... more

Clean as a whistle, nice room, club floor rate included lovely breakfast as well as happy hour which lasted until 9:00 and included alcoholic beverages. more

I'll echo the sentiments of most people below...A GREAT hotel! I booked a club-level room, as it seemed the best deal, which gave me breakfast in the morning (sufficient--not outstanding, but good food, decent selection) and evening cocktails and appetizers (which for me is enough for dinner). One of the better values I've had in Shanghai at about RMB1000 for... more

Extremely comfortable and large beds in clean, spacious rooms. Hotel room rate was good value for money for Shanghai (around 600 RMB) although this did NOT include breakfast, and the in-room dining menu was in my view very expensive. The location was not so good if you want to be amongst the action. A Cab from the Pudong area to... more

This hotel is sparkling new and beautiful. The staff and concierge are very helpful and knowledgeable. The price is incredibly reasonable. I booked on the Crowne Plaza website a room rate of 670 yuan per night for a double including breakfast. The breakfast was very nice with a wide selection of Asian and Western dishes. The cafe also offered nice... more