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Grand Millennium Shanghai HongQiao

4.5 of 5 No.2588 Yan'an West Road, Shanghai 201103, China
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Certificate of Excellence 2014
Grand Millennium Shanghai HongQiao
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Grand Millennium Shanghai HongQiao
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281 reviews from our community

Traveler rating
    103
    138
    28
    9
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Makassar, Indonesia
Contributor
17 reviews 17 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel only for 1 night as I was on business trip. The room is spacious and clean. The bed is very comfy. All of the staffs are also very helpful and most of them speak good English. Check-in and check-out process were very smooth and quick. FYI, the Chinese restaurant on 2nd floor and the buffet... More 

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Andre W, thanks for staying with us recently although it was a short stay we do appreciate your kind comments in regards to your experiences such as the Room and our Services in our Restaurants and the efficiency of our check-in and out procedure, we are actually one of the few Hotels in Shanghai to use a Paper less... More 

cambiano
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel booked by My company was fantastic not only for the logistics but alsi for the lunch and room. Perfect in all situation relax or business. Eating from shell fishes, sushi, chinese tipical good from buffet or on demad, grill but not underevaluate the sweets hot and cold. Perfect Service . Room very large king size bed well clean... More 

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Robyhkm, many thanks for your recent visit and we are happy to read your kind comments on our facilities and service. We do hope that despite your busy working schedule you where able to visit some points of interest in Shanghai. We look forward to welcome you back soon with best regards Rene Teuscher, General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I like this place. The rooms are comfortable and have some style. The staff is friendly with a sense of humor. It is certainly not where I would stay as a tourist to Shanghai, but it is very convenient to the plant I need to visit. There is just a nice feeling of warmth about the whole place and when... More 

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Lisa B, many thanks for staying with us and we look forward to have you with us as regular Guest. Like you, we have over 45% Guests as return guests and many of them express very similar sentiments as you. While we are not a tourist Hotel, we certainly have access to all the sites in Shanghai, such as... More 

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 13, 2014

We had a lovely stay and they were very accommodating. I probably wouldn't stay there again as it was a little frustrating at times due to the lack of knowledge from the staff. The staff in the executive lounge were lovely and were accommodating when they could be.

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Motherofthree73, many thanks for staying with us recently, we are happy to read that you enjoyed your stay with us and we regret some of the communication problems you experienced during your stay. Rest assured that we continuously hold training for all our employees to enhance the communication skills as well as to provide outstanding services to our Guests.... More 

1 review
5 of 5 stars Reviewed November 3, 2014

The Grand Millennium Hotel in Hongqiao is an outstanding hotel. The staff are professional, courteous and provide service with a smile.The rooms are spacious and clean. The hotel is located close to an area with great restaurants and is ideally located for travel to both the airports in Shanghai. Michael Xu the front office Manager surely has the experience to... More 

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Venkantesh N, many thanks for taking your time out and letting us know your satisfaction of your recent stay with us here at Grand Millennium Shanghai. We appreciate your kind comments in regards to Michael Xu our Front Office Manager as well as the Concierge Team for their assistance during your stay. The Hotel as you mentioned is ideally... More 

Hong Kong, null, Hong Kong
1 review
5 of 5 stars Reviewed October 14, 2014

I often travel to SHG for business trip , most of the hotel I stay are all 5 star, but this is the best one, excellent service, big room, very convenient to HongQiao airport or Hong Qiao transation, many choice of restaurant near by. I highly recommand to stay this place.

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Kirsten K, many thanks for staying with us and we are happy to read that you enjoyed our facilities and the easy access to both Airports and the Hongqiao Train station and soon the National Exhibition Center. many thanks again and we look forward to welcome you once again with best regards Rene Teuscher, General Manager More 

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed here for 3 weeks in September 2014. It was a good stay in general. The only negative point is that I am appalled that the front desk staff refused to help us call out to an external number when we told her that our driver did not arrive so we want to call him/our office (who helped us book... More 

Was this review helpful? Yes 1
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Olivia_Ong, many thanks for staying with us for an extended stay and we appreciate that you enjoyed our facilities. Very much regret the unacceptable service you received from one of our associates, we encourage our employees to be forthcoming and with helpful approach to our many guests and we regret the occurence and as you mentionned another associate resolved... More 

Oxfordshire, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was my first trip to China and I stayed for about a week. The hotel was clean, tidy, had good wifi and decent business facilities. Hotel staff all speak prety good English, which is important for me as I speak zero Mandarin :) The gym has plenty of equipment, but a little small and warm for my liking. There... More 

Was this review helpful? Yes 1
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Jaz R, many thanks for staying with us and your comments that you enjoyed our facilities. As you mentioned our location is in walking distance to Lao Wei Jie (foreigner street) where are lots of Restaurants and Shopping facilities, as well as Carrefour right next door. While this was your first trip to China we look forward to welcome... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed September 3, 2014

I had the absolute best experience at the Millenium hotel. The best place for business travelers to Shanghai and other parts of China. The very best service, food and rooms. The service is the best I have ever been in any hotel in China. I ytavel to China once a month and the only place I will go to is... More 

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Morris c, thanks for your kind comments in regards to you frequent stays at our Hotel. Indeed everything is close by what a Businessman might need during his stay in Shanghai. we look forward to have you stay with us soon. with best regards Rene Teuscher, General Manager More 

Shanghai, China
Top Contributor
53 reviews 53 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 11, 2014

Hotel room was ok, buffet style breakfast has quite much selection. Gym fairly small but ok, very nice inside pool. Hotel location close to Honqiao airport, not close to city central. Close by access to Metro line 10 Suicheng Road station.

Was this review helpful? Yes
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Aki P, thanks staying with us recently, we appreciate your comments. As you mentioned we are close to Metro LIne 10, which connects to Xintiandi, Nanjing Road, Yu Garden and of course to the HongQiao Airport Terminal 1&2, as well as the Hongqiao Train station. We look forward to welcome you back Rene Teuscher, General Manager More 

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Additional Information about Grand Millennium Shanghai HongQiao

Address: No.2588 Yan'an West Road, Shanghai 201103, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Millennium Shanghai HongQiao 4.5*
Number of rooms: 368
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Also Known As:
Millennium Hongqiao Shanghai
Shanghai Millennium Hongqiao Hotel
Hotel Style:
#73 Business Hotel in Shanghai
#80 Luxury Hotel in Shanghai
#264 Best Value Hotel in Shanghai

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