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Grand Millennium Shanghai HongQiao

4.5 of 5 No.2588 Yan'an West Road, Shanghai 201103, China
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Certificate of Excellence 2014
Grand Millennium Shanghai HongQiao
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Grand Millennium Shanghai HongQiao
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278 reviews from our community

Traveler rating
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    28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this place. The rooms are comfortable and have some style. The staff is friendly with a sense of humor. It is certainly not where I would stay as a tourist to Shanghai, but it is very convenient to the plant I need to visit. There is just a nice feeling of warmth about the whole place and when... More

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Lisa B, many thanks for staying with us and we look forward to have you with us as regular Guest. Like you, we have over 45% Guests as return guests and many of them express very similar sentiments as you. While we are not a tourist Hotel, we certainly have access to all the sites in Shanghai, such as... More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a lovely stay and they were very accommodating. I probably wouldn't stay there again as it was a little frustrating at times due to the lack of knowledge from the staff. The staff in the executive lounge were lovely and were accommodating when they could be.

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Motherofthree73, many thanks for staying with us recently, we are happy to read that you enjoyed your stay with us and we regret some of the communication problems you experienced during your stay. Rest assured that we continuously hold training for all our employees to enhance the communication skills as well as to provide outstanding services to our Guests.... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The Grand Millennium Hotel in Hongqiao is an outstanding hotel. The staff are professional, courteous and provide service with a smile.The rooms are spacious and clean. The hotel is located close to an area with great restaurants and is ideally located for travel to both the airports in Shanghai. Michael Xu the front office Manager surely has the experience to... More

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Venkantesh N, many thanks for taking your time out and letting us know your satisfaction of your recent stay with us here at Grand Millennium Shanghai. We appreciate your kind comments in regards to Michael Xu our Front Office Manager as well as the Concierge Team for their assistance during your stay. The Hotel as you mentioned is ideally... More

Hong Kong, null, Hong Kong
1 review
5 of 5 stars Reviewed October 14, 2014

I often travel to SHG for business trip , most of the hotel I stay are all 5 star, but this is the best one, excellent service, big room, very convenient to HongQiao airport or Hong Qiao transation, many choice of restaurant near by. I highly recommand to stay this place.

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Kirsten K, many thanks for staying with us and we are happy to read that you enjoyed our facilities and the easy access to both Airports and the Hongqiao Train station and soon the National Exhibition Center. many thanks again and we look forward to welcome you once again with best regards Rene Teuscher, General Manager More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed here for 3 weeks in September 2014. It was a good stay in general. The only negative point is that I am appalled that the front desk staff refused to help us call out to an external number when we told her that our driver did not arrive so we want to call him/our office (who helped us book... More

Was this review helpful? Yes 1
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Olivia_Ong, many thanks for staying with us for an extended stay and we appreciate that you enjoyed our facilities. Very much regret the unacceptable service you received from one of our associates, we encourage our employees to be forthcoming and with helpful approach to our many guests and we regret the occurence and as you mentionned another associate resolved... More

Oxfordshire, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was my first trip to China and I stayed for about a week. The hotel was clean, tidy, had good wifi and decent business facilities. Hotel staff all speak prety good English, which is important for me as I speak zero Mandarin :) The gym has plenty of equipment, but a little small and warm for my liking. There... More

Was this review helpful? Yes 1
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Jaz R, many thanks for staying with us and your comments that you enjoyed our facilities. As you mentioned our location is in walking distance to Lao Wei Jie (foreigner street) where are lots of Restaurants and Shopping facilities, as well as Carrefour right next door. While this was your first trip to China we look forward to welcome... More

Brooklyn, New York
1 review
5 of 5 stars Reviewed September 3, 2014

I had the absolute best experience at the Millenium hotel. The best place for business travelers to Shanghai and other parts of China. The very best service, food and rooms. The service is the best I have ever been in any hotel in China. I ytavel to China once a month and the only place I will go to is... More

Was this review helpful? Yes
Rene T, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Morris c, thanks for your kind comments in regards to you frequent stays at our Hotel. Indeed everything is close by what a Businessman might need during his stay in Shanghai. we look forward to have you stay with us soon. with best regards Rene Teuscher, General Manager More

Shanghai, China
Top Contributor
52 reviews 52 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 11, 2014

Hotel room was ok, buffet style breakfast has quite much selection. Gym fairly small but ok, very nice inside pool. Hotel location close to Honqiao airport, not close to city central. Close by access to Metro line 10 Suicheng Road station.

Was this review helpful? Yes
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Aki P, thanks staying with us recently, we appreciate your comments. As you mentioned we are close to Metro LIne 10, which connects to Xintiandi, Nanjing Road, Yu Garden and of course to the HongQiao Airport Terminal 1&2, as well as the Hongqiao Train station. We look forward to welcome you back Rene Teuscher, General Manager More

Tokyo, Japan
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 10, 2014 via mobile

Expensive business hotel, very poor breakfast, OK room, very poor Gym, service average. Lounge bar is above average in comparison to some restaurants inside the hotel. Overall below average Hotel and Price Quality ratio completely unbalanced.

Was this review helpful? Yes
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Alex J, thank you for leaving your thoughts in regards to your stay last October. While we are disappointed that you did not appreciate some of our facilities. We are surprised by your Breakfast comments as generally we receive very high marks from our Guests, was there something specific, also let me know your experience in the GYM, we... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2014 via mobile

As we know, most good hotels in Shanghai are very expensive. This hotel represents great value, not the cheapest but a good combination of price and comfort. Bedrooms are huge with sitting area, desk, and well equipped bathroom. Downside if any is that taxis are hard to find and restaurants are a 10 - 15 minute walk away. If you... More

Was this review helpful? Yes 1
MillenniumHQShanghai, General Manager at Grand Millennium Shanghai HongQiao, responded to this review

Dear Simon B., many thanks for staying with us recently and expressing your kind comments in regards to your stay. We strive to provide a positive experience to all our Guests, as well provide excellent Value. As other reviewers pointed out there are quite a variety of restaurants in the immediate area of the Hotel, as well as many other... More

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Additional Information about Grand Millennium Shanghai HongQiao

Address: No.2588 Yan'an West Road, Shanghai 201103, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Grand Millennium Shanghai HongQiao 4.5*
Number of rooms: 368
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Also Known As:
Millennium Hongqiao Shanghai
Shanghai Millennium Hongqiao Hotel

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