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All 3,845 Shanghai hotels

The Bund Hotel

3.5 of 5 Hotel   |   No.525 Guangdong Road, Huangpu District, Shanghai 200001, China (People's Square)
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Ranked #204 of 3,845 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 1 week ago
Denise P Hector, New Zealand
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313 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hector, New Zealand
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We got in late (early hours of the morning) to this hotel and found the staff at the desk very good, but at the hour we arrived thought they would show us where to go. As we were a good distance from the reception. We were in the old part of this hotel but we didn't mind our window very... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

They were rude and worst place I've stayed in Asia for any level of assistance and breakfast was a joke! Booked and paid for 3 nights and they then charged me again for extra night at full costs so I just stayed for the 1 what a rip off.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

3 nights in August went well considering the great property and location adjacent to Nanjing Road. Executive floor plan has incredible bathroom and the hotel is kept up impeccably well. Service and food were both positive experiences. Will return to this property next visit to Shanghai.

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 1, 2014

Reading some previous horror stories as reviews, I was quite afraid when I realised our travel agency booked this hotel. Luckily they were mostly false. The hotel is 10 mins from People's Square subway station (and not East Nanjing road as indicated on Google), and 10 mins from the Bund (the south part). The hotel is clean with everything needed... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 29, 2014

Our flight was delayed from Guilin so we arrived very late in Shanghai. Because of that so we also arrived almost midnight at the hotel. Our tour already booked the hotel for us. 2 no smoking rooms. But turned out only one was located on no smoking floor. So we went back to the front office. They just replied "there... More

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San Jose, California
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed July 4, 2014

The name "The Bund Hotel" is a misnomer. I say this because this hotel is nowhere near the Bund. It is not within walking distance or anything, so it's only named this way to trap unsuspecting tourists who wish to have an authentic hotel experience staying on the beautiful bund, only to realize that the bund is a few kilometers... More

Was this review helpful? Yes 6
clare z, Front Office Manager at The Bund Hotel, responded to this review

Dear Tanya and Kenneth : Thank you for taking time to share your review on your recent stay at The Bund Hotel Shanghai! We are deeply regetted to hear that you stay with us was unpleasant. We have taken note of your comments with regard to service and facility issues to revelent department. This is our responsibility and duty to... More

San Jose, California
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 26, 2014

Hotel Location - Sleazy and Noisy Across from a traditional greasy and grungy motorcycle repair shop. Less than a block from the most disgusting little street shops and restaurants. Come out of the front door after 9pm to be greeted by a barrage of pimps and prostitutes. They were very low dollar call girls, it seems the ones with teeth... More

Was this review helpful? Yes 5
clare z, Front Office Manager at The Bund Hotel, responded to this review

Dear Tanya and Kenneth : Thank you for taking time to share your review on your recent stay at The Bund Hotel Shanghai! We are deeply regetted to hear that you stay with us was unpleasant. We have taken note of your comments with regard to service and facility issues to revelent department. This is our responsibility and duty to... More

Charlottetown, Canada
Top Contributor
103 reviews 103 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed June 19, 2014

The room was very nice, clean and well appointed. Wi-fi is available in room and very fast. Hotel is near the riverside, great location,, can walk just about everywhere. Service is friendly and breakfast buffet offers many good options.

Was this review helpful? Yes 2
clare z, Front Office Manager at The Bund Hotel, responded to this review

Dear Colleens: Thank you very much for your positive comments about The Bund Hotel, Shanghai! We are delighted to learn about your appreciation of our service and hotel facilities. We look forward to welcoming you back to our hotel for another fantastic experience. Clare Zhang Front Office Manager The Bund Hotel More

Vancouver, Canada
Top Contributor
86 reviews 86 reviews
44 hotel reviews
311 helpful votes 311 helpful votes
4 of 5 stars Reviewed June 15, 2014

Stayed w/ my husband last June for 2 nights in an executive room. Large, well furnished, with dark wood finishing and floors, on high floor with an interesting view of the city. Nice tea making facilities, fridge, shoe shine, safe, robe and slippers, and ample closet space. Free bottled water and large, well-appointed bathroom. As in every place in China... More

Was this review helpful? Yes 3
clare z, Front Office Manager at The Bund Hotel, responded to this review

Dear Ingle: Thank you for your kind review of The Bund Hotel, Shanghai. We are delighted to hear that you appreciated the loction and facilities. However, we are regretted to read that you are not fully satisfied with our service offerd by the team. We have shared your comments with our staff and they are very motivated by your feedback.... More

Portland OR,
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel has a terrific locatin, easy walk to the Bund, Nanjing shopping street,Shanghai Museum, and Yu Yuan gardens. We've stayed here the last couple times in Shanghai and had good experiences. The breakfast has a very good selection of western and Chinese items, and it's kept hot and fresh. This time when we checked in our room was noisy... More

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clare z, Front Office Manager at The Bund Hotel, responded to this review

Dear Michael, Thank you for taking time to review The Bund Hotel,Shanghai! This is our responsibility and duty to make sure every guest stay in our hotel along with outstanding service and product. Please feel free to contact with us should you feel that we can be of any assistance in making your next stay with us even more comfortable.... More

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Additional Information about The Bund Hotel

Address: No.525 Guangdong Road, Huangpu District, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People's Square
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Bund Hotel 3.5*
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Also Known As:
Bund Hotel Shanghai

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