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Crowne Plaza Shanghai Pudong

#88 of 3,987 Hotels in Shanghai
Certificate of Excellence
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No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
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1 room 1 guest
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Crowne Plaza Shanghai Pudong
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214 Reviews from our TripAdvisor Community

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Traveler rating
    75
    111
    21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (214)
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    (57)
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    (48)
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    (49)
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Amherst, Ohio
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice Hotel, but not close to anything. I usually will stay here if I have an early international flight home, since it's a 30 minute drive to Pudong Airport,(Taxi should be no more than 170 RMB), if I have no need to go downtown,(shopping, ect.) I reserved another Club Room, and it was totally worth it. One of the top... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Keith, Thank you for taking the time to share your nice experience with us. We are glad to see your recognition for our location, room and staffs. As you mentioned our hotel is convenient to drive to Pudong Airport without traffic jam. And our club lounge is definitely worth it with good service and plenty of drinks. Thanks your... More 

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is good . It is 5 start hotel . Service is good . Rooms are spacious . Bar which opens in the evening is good with good live music . Breakfast is more Chinese oriented but lot of western options also . Staff is helpful . Drawback is it is far from city , Taxi will take almost 1... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Preetam14, Thank you for sharing your great experience about our spacious room, helpful staff and good service. We are excited that you can enjoy this stay with us. During your next stay, I suggest you may try Chinese local flavors. There are kinds of restaurants opposite our hotel including Sichuan, Shanghai, Hunan, Dongbei cuisines etc. Do not miss it!... More 

monza
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nice lobby as positive point. Rgds to rooms: I'd say nice but , again, this is expected v to be a five stars.. I can't see black corners in the shower... Or walls with some areas badly b painted. Restaurant: I had one dinner and choice was very limited. I was the only guest.. Maybe b others knew this already..... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Frombs79, Thank you for taking the time to give feedback on your stay. We feel regretful that we were unable to provide you with a good experience and I can confirm that issues raised will be discussed with appropriate departments to follow up. Thanks again and please be assured we will strive to improve as time goes by. Charlie... More 

Tehran, Iran
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

Have stayed in crowne plaza hotel before staying in this hotel in compare this one was so fantastic. Very clean and spacious room, not bad staffs, quiet and no kids around. The only drawback is the location which you need to use the train to go to city center for 30-40 minutes. Train station is about 6 minutes walk and... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Sam, Thank you for sharing your favorable comments about our products, service and surroundings on Tripadvisor. We are glad that you are satisfied with this stay. As you known our hotel is away from city center but it is a good choice for those who conduct business in Wai Gao Qiao free trade zone. There are also many restaurants... More 

Brisbane, Australia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 25, 2015

Over the course of six months, I have stayed at this hotel 8 times for business. In all of my visits, I have been made to feel an exceptionally valued guest, with all staff greeting me by name and taking a genuine interest in me and accommodating any needs I may have. The staff are professional, helpful, friendly and overall,... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Swarvie, We are excited to receive your compliments about your staying in our hotel. Thanks for your loyalty and we appreciate your recognition for our staffs that always devote their efforts to serve guests. As you mentioned we are also continuously undergoing transformation with new facilities to providing better services. Thanks again for your detailed commentary and it is... More 

Narragansett, Rhode Island
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2015

This hotel came recommended to me by business associates in the FTZ. We get a great rate that includes breakfast, two pieces of clothing laundered or pressed, and club lounge access. The breakfast buffet offers lots of choices and the coffee is up to Western standards. Club rooms are large and quiet.

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear BigE02882, Thank you for sharing your favorable and detailed comments about our location and products on Tripadvisor. We are glad that you are satisfied with this rate, benefits and experience. Thanks again for your recommendation and we all sincerely hope you will come back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Dusseldorf, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 1, 2015

Really good and nice hotel in Shanghai in the area of Pudong. Really great and delicious breakfast and food. Not that close to the city centre and the Bund but the taxi rate to get there is really low and ok. Just be aware to keep an card with the hotel adress in chinese letters with you. I can really... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Matthias, We are so excited to hear that you have a good and nice stay experience in our hotel. We appreciate you to share great comments and helpful tips to remind other guests keeping a hotel address card. Thank you for your recommendation and we all look forward to exceeding your expectation again in your next stay. Charlie Shi... More 

Toulouse, France
Level Contributor
126 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 30, 2015

Friendliest hotel I have been to. Staff very helpful. I booked a room on executive club level. This gave access to 27th floor club rooms. Hostesses, Lilly, Linda, Laura, Daisy and Cindy treated us like rock stars. They could not have been more helpful. The evening food was plenty and very tasty. The bedroom was very clean and quiet allowing... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Simon, Thank you for sharing your favorable and detailed comments about our products, facilities and service on Tripadvisor. We are glad that you are satisfied with this great stay. For your next stay I would suggest you to try our pick up service which is convenient, comfortable and reasonable. Meanwhile you are also appreciated for recognizing our staff efforts... More 

Lahti, Finland
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

Good hotel with excellent breakfast and location nearby Pudong airport. I have stayed here for several nights. Gym is good and rooms are clean. Outside you can find several good restaurants and other services.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Remmisa, Thank you for sharing your favorable and detailed comments about our products, facilities and surroundings on Tripadvisor. We are glad that you are satisfied with this stay. You are also appreciated for sharing some tips around the hotel. As you known there are many restaurants just opposite the Xiabi Road including Sichuan, Shanghai, Hunan, Dongbei flavor cuisine etc.... More 

Tampa, Florida
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 3, 2015

After a very long flight to China, we were thrilled to arrive at such a beautiful hotel. The lobby is gorgeous and the rooms were beautifully appointed. The restuarant was excellent and the breakfast buffet was lavish and catered to every need. The front desk was helpful. I would return again.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Theodora2, We are so excited to hear that you have a beautiful stay experience in our hotel and we are appreciated for you sharing this great comment about our facilities, products and service on Tripadvisor. We all look forward to welcoming you back and exceeding your expectation again in your next stay. Charlie Shi General Manager | Crowne Plaza... More 

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