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Crowne Plaza Shanghai Pudong

#77 of 3,985 Hotels in Shanghai
Certificate of Excellence
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No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
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Crowne Plaza Shanghai Pudong
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • Chinese (Simplified) first
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Tehran, Iran
Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Have stayed in crowne plaza hotel before staying in this hotel in compare this one was so fantastic. Very clean and spacious room, not bad staffs, quiet and no kids around. The only drawback is the location which you need to use the train to go to city center for 30-40 minutes. Train station is about 6 minutes walk and... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Sam, Thank you for sharing your favorable comments about our products, service and surroundings on Tripadvisor. We are glad that you are satisfied with this stay. As you known our hotel is away from city center but it is a good choice for those who conduct business in Wai Gao Qiao free trade zone. There are also many restaurants... More 

Brisbane, Australia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Over the course of six months, I have stayed at this hotel 8 times for business. In all of my visits, I have been made to feel an exceptionally valued guest, with all staff greeting me by name and taking a genuine interest in me and accommodating any needs I may have. The staff are professional, helpful, friendly and overall,... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Swarvie, We are excited to receive your compliments about your staying in our hotel. Thanks for your loyalty and we appreciate your recognition for our staffs that always devote their efforts to serve guests. As you mentioned we are also continuously undergoing transformation with new facilities to providing better services. Thanks again for your detailed commentary and it is... More 

Narragansett, Rhode Island
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 20, 2015

This hotel came recommended to me by business associates in the FTZ. We get a great rate that includes breakfast, two pieces of clothing laundered or pressed, and club lounge access. The breakfast buffet offers lots of choices and the coffee is up to Western standards. Club rooms are large and quiet.

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear BigE02882, Thank you for sharing your favorable and detailed comments about our location and products on Tripadvisor. We are glad that you are satisfied with this rate, benefits and experience. Thanks again for your recommendation and we all sincerely hope you will come back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Dusseldorf, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

Really good and nice hotel in Shanghai in the area of Pudong. Really great and delicious breakfast and food. Not that close to the city centre and the Bund but the taxi rate to get there is really low and ok. Just be aware to keep an card with the hotel adress in chinese letters with you. I can really... More 

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SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Matthias, We are so excited to hear that you have a good and nice stay experience in our hotel. We appreciate you to share great comments and helpful tips to remind other guests keeping a hotel address card. Thank you for your recommendation and we all look forward to exceeding your expectation again in your next stay. Charlie Shi... More 

Toulouse, France
Level Contributor
125 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed May 30, 2015

Friendliest hotel I have been to. Staff very helpful. I booked a room on executive club level. This gave access to 27th floor club rooms. Hostesses, Lilly, Linda, Laura, Daisy and Cindy treated us like rock stars. They could not have been more helpful. The evening food was plenty and very tasty. The bedroom was very clean and quiet allowing... More 

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Simon, Thank you for sharing your favorable and detailed comments about our products, facilities and service on Tripadvisor. We are glad that you are satisfied with this great stay. For your next stay I would suggest you to try our pick up service which is convenient, comfortable and reasonable. Meanwhile you are also appreciated for recognizing our staff efforts... More 

Lahti, Finland
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

Good hotel with excellent breakfast and location nearby Pudong airport. I have stayed here for several nights. Gym is good and rooms are clean. Outside you can find several good restaurants and other services.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Remmisa, Thank you for sharing your favorable and detailed comments about our products, facilities and surroundings on Tripadvisor. We are glad that you are satisfied with this stay. You are also appreciated for sharing some tips around the hotel. As you known there are many restaurants just opposite the Xiabi Road including Sichuan, Shanghai, Hunan, Dongbei flavor cuisine etc.... More 

Tampa, Florida
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 3, 2015

After a very long flight to China, we were thrilled to arrive at such a beautiful hotel. The lobby is gorgeous and the rooms were beautifully appointed. The restuarant was excellent and the breakfast buffet was lavish and catered to every need. The front desk was helpful. I would return again.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Theodora2, We are so excited to hear that you have a beautiful stay experience in our hotel and we are appreciated for you sharing this great comment about our facilities, products and service on Tripadvisor. We all look forward to welcoming you back and exceeding your expectation again in your next stay. Charlie Shi General Manager | Crowne Plaza... More 

Brisbane
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 2, 2015

This is a lovely hotel with great staff, very helpful. Internet was free and worked well. Breakfast very good. But while it is in a nice neighiourhood it was quite a long way from city centre. We caught the subway into the city and back. Very cheap and ticket machines have English instructions. About 300 metres to station. We were... More 

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Gelly57, Thank you for taking time to share such detailed feedback about our service and facilities on Tripadvisor. You are kind enough to contribute some helpful tips about taking subway nearby. You might as well take our shuttle bus to city center in your next stay. For tourists we will suggest our sister hotel Indigo near the bund to... More 

Bethel, Ohio
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 17, 2015

I have been staying at this hotel for at least 8 years now and it quality is above and beyond. They seem to always make you feel comfortable, and while the location is about an hour away from work it is worth the trip.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Tayty, Thank you for your loyalty and continuous support to our hotel all the time. We are excited to get your favorable comments for our products quality and service even if we are not the most convenient one for you. Thanks million for your recommendation and we hope we can offer you a comfortable stay and worthy trip again.... More 

Shrewsbury, United Kingdom
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

China, Shanghai. One of the largest cities in the world. There's lots of hotels and this is probably one of the better. The staff are welcoming.The rooms are very clean and well equipped. Internet works fine and was included in my booking but I do have a gold card for the IH group of hotels. This was a very short... More 

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Spoons110, Thank you for sharing your favorable and detailed comments about our products, facilities and surroundings on Tripadvisor. We are glad to hear that you feel better than expected. You are also appreciated for sharing some tips around the hotel which are helpful for those guests first coming. Thanks again and we all sincerely hope you will come back... More 

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