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Crowne Plaza Shanghai Pudong

#71 of 4,068 Hotels in Shanghai
Certificate of Excellence
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No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
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Crowne Plaza Shanghai Pudong
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243 Reviews from our TripAdvisor Community

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Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The bed was firm but the pillows made up for it. The room was massive complete with a desk and a sofa. The bathroom was a large size. The food from room service was hit or miss. The spaghetti Bolognese was a mess and soup like. The Burger was lovely however the fries were cold when they arrived. The steak... More 

Helpful?
Thank Tyler L
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Tyler L, Thank you for staying with us on your recent trip in Shanghai and we're very appreciated for your comments since its easy for us to know which part need to improve, then can make our guests more happy. We will keep our service culture "One Step Ahead" always to be satisfied with more and more guests. Look... More 

Shanghai Region, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I am going into my third year of staying over 100 days per year at the Crowne Plaza Pudong Shanghai. The entire staff makes it feel like coming home. In particular, the front desk staff (especially the people who have been taking care of me since my first day), Lilly and the club group along with the dining staff. Hotel... More 

Helpful?
Thank Tom M
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Tom M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Doha, Qatar
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel with helpful staff as there was a difficulty in communication to the taxi driver but hotel staff made it easy. Room was nice big and comfortable . There is a small mall nearby .Metro station is also in walking distance .I personally advice to take metro rather then taking taxi coz, taxi drivers are crazy . they don't... More 

Helpful?
1 Thank seemona m
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Seemona n, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Mumbai (Bombay), India
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed at the hotel for 4 days. Very efficient and friendly staff. Has non smoking floors. Room was quite big with all modern amenities. Though located close to free trade zone is far from city center. Metro station is in walking distance, several good eating places as well as a small mall is near by

Helpful?
Thank shipmaster1995
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear shipmaster1995, We are excited to receive this great comment about your staying in our hotel. You kindly mentioned each aspect like great service and modern decoration. Thanks again for your compliment and we look forward to welcoming you back to Shanghai soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 23, 2015 via mobile

I stayed in this hotel several times for business. I have to say that rooms are clean and bathroom too. They are big and with all the comforts. The only bad thing, the hotel is far away from the city centre. You can reach the centre with 1 hour (more or less) by metro, there is a station 5min walking.

Helpful?
Thank Andrea M
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Andrea M, Thank you for sharing your NICE comments on our hotel website. We are glad that you are satisfied with our service. Look forward to welcoming you back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Doha, Qatar
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 18, 2015

I stayed here on several occasions. The hotel has a good location, a shopping mall is near by and there are a lot of restaurants around. The staff is nice, friendly and polite. They all speak English well. The breakfast buffet is amazing, there are a lot of varieties of western food, but asian as well. The bar is good... More 

Helpful?
1 Thank Sanja V
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Sanja V, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Good Service, Breakfast & Bar made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they... More 

Montreal, Canada
1 review
4 of 5 stars Reviewed December 13, 2015

We stayed here for business and pleasure, and we enjoyed our stay and thought that the service was excellent. All of our needs were met and we were welcomed daily with the utmost respect and attention. Special thanks to Lilly and her staff at the lounge who catered to us and ensured our stay was comfortable. Lilly was able to... More 

Helpful?
Thank cnez07
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear cnez07, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Check in is easy and fast, staff are friendly helpful and speak English. My room was clean and spacious, well equipped and quiet. I have been here a few times Bevore and its always been very good. If you're visited big shanghai they got shuttle buses to bring you downtown or you can take the subway. There are a few... More 

Helpful?
1 Thank marcbglobetrotter
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear marcbglobetrotter, Thank you for sharing your NICE comments on our hotel website. We are glad that you are satisfied with our friendly staff, clean room & shuttle bus service. Look forward to welcoming you back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More 

London, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 16, 2015

great welcome great room good prices fantastic in house restaurants - japanese is amazing Bar is totally over priced an i found 5 star hotels much cheaper nearby restaurants and shops are really good great buffet breakfast with a huge variety and selection defo stay again xx

Helpful?
Thank sinnersDJS
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear sinnersDJS, Thank you for your GREAT comments about our products and service on Tripadvisor. As you known there are also many restaurants just opposite the XiaBi Road including Sichuan, Shanghai, Hunan, Dongbei flavor cuisine etc. Do not miss it! Thanks again and we all sincerely hope you will come back soon. Charlie Shi General Manager | Crowne Plaza Shanghai... More 

Weston super Mare, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 13, 2015 via mobile

Previous visit had been a disaster because of lease issues but it was a relief to return and find everything back to normal. The hotel can be accessed from Pudong on metro (line 2 Science and Tech museum, ten minute walk) but takes around 90 minutes door to door inc changing train at Guanglan Road 8rmb (swap to opposite platform)... More 

Helpful?
Thank Chris J
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Chris J, Thank you for sharing your favorable comments about our products, service and surroundings on Tripadvisor. We are glad that you are satisfied with this stay.  As you known our hotel is away from city center but it is a good choice for those who conduct business in Wai Gao Qiao free trade zone. There are also many... More 

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