We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Shanghai Pudong

4.5 of 5 No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Hotel website
Hotel deals
Click for phone number
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Crowne Plaza Shanghai Pudong
Professional photos View all
Browse nearby
Crowne Plaza Shanghai Pudong
Write a Review

171 reviews from our community

Traveler rating
    59
    91
    15
    4
    2
See reviews for
5
7
11
92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (171)
  • Mar-May only
    (44)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (39)
All months
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had my membership card lost or misplace but the staff from reception and also from club lounge ensured to reapply the same for me . Like to thank the staff from reception and club lounge they were really friendly(Ms.Sara,Cindy and Lisa). Thanks and hope I get my membership card. Regards

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Cukoo, Thank you for taking the time to give positive feedback on your stay. We have shared your nice commentary with reception and club lounge team. For your membership card you can contact IHG Rewards Club or send email to us (dutymanager@crowneplazapudong.com), we will always assist you and welcome you come back soon. Charlie Shi General Manager | Crowne... More

Doha, Qatar
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service from attentive staff. Marvelous breakfast buffet however, coffee is too strong, and this hotel need actual coffee cups, not the tiny flat tea-cups which hold almost nothing. The Exec lounge is great.....ask Cindy to serenade you at the piano, as she is quite the prize. Also, the daily shuttle bus service to shopping locales is fantastic and reliable.... More

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear David R, Thank you for sharing your favorable and detailed comments about our staff, service and products on Tripadvisor. And we are also glad to hear that our hotel made you a huge difference during your visit. This commentary is definitely a big encouragement to our team. For the coffee issue, we have shared with FB team to address... More

Shanghai Region, China
1 review
5 of 5 stars Reviewed 1 week ago

I have logged over 60 nights at the Crowne Plaza Shanghai Pudong in 2014 and over 120 nights in the ASPAC region. Arriving at the Crowne Plaza is like coming home to my second family. The staff makes me feel like I am their only customer...the staff welcomes me by name and make sure every need if fulfilled. The club... More

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Tom M, We are so glad to hear that you have a wonderful experience again for this stay meanwhile we are really appreciated for your loyalty and friendly sharing your favorable commentary about our service and products. As you mentioned everyday our staffs devote to deliver their excellent service to make guest feel like in second family. I’m personally... More

LITH, IL
Contributor
18 reviews 18 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautifully maintained property with a very cordial and eagerly helpful staff. Morning buffet lacked for nothing. Club floor staff were most gracious and the 360 degree view of the surrounding area was quite impressive. Pudong is quite large and my trips by cab took me in various directions, so essentially the property was "central" for me. If your travels require... More

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Pete P, Thank you for sharing such favorable comments about our products, surroundings and service on Tripadvisor. And we are also glad to hear that you have an extremely comfortable stay in our hotel. As you known our hotel is right in the heart of Pilot Free Trade Zone, so it is definitely an excellent destination hotel for business... More

Jakarta, Indonesia
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed here in July 2014 on the business trip. The hotel is located right in front of Waigaoqiao Free Trade Zone. So if you are doing business in there, it's a good place to stay. Easy access from the airport and few restaurant selections around the hotel.

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Kizku, Thank you for sharing your nice comments about our hotel on Tripadvisor and we appreciate it very much and have shared your comments with our team. As you know, our hotel is an ideal choice for those who have business in China (Shanghai) Pilot Free Trade Zone. We look forward to exceeding your expectations again during your next... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

Thanks to Chef Jack Gao for cooking my favourite chicken curry (with potatoes) rice especially for me. I came back after 2 years and he still remembers my taste and preference. If you are from South East Asia, you would like it. Eventhough it is called Japanese curry, but its color and taste is towards malaysia/spore style. Don't take my... More

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Andy C, Thank you for sharing such favorable comments about our staff and service on TripAdvisor. We appreciate it very much and have shared your great comments with Chef Jack Gao and restaurant team. Thanks a lot for your kind recommendation and we look forward to welcoming you back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong... More

Stockton Heath, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Great location and very comfortable. I stayed in a suite on (I think) 12th floor, and even a fussy type like me can't fault it. Excellent buffet breakfast and lunches. The gym is well stocked though not huge. Great views over the Huangpu River across to the Bund. We held a work conference here and can't fault it really, everything... More

Was this review helpful? Yes 2
Gouda, The Netherlands
Top Contributor
150 reviews 150 reviews
36 hotel reviews
620 helpful votes 620 helpful votes
4 of 5 stars Reviewed June 26, 2014

At check in at the Shanghai Pudong Crown Plaza the Platinum membership was not included in the reservation, but after I was already in my room, the front desk manager called me, to inform me of a free upgrade and in the upgraded room there was also the welcome package waiting for me. Add to that the free drink vouchers,... More

Was this review helpful? Yes 2
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Danny R, Thank you for taking the time to give feedback on your stay. We always attach importance to Platinum member and your satisfaction with our dealing problem is also an encouragement for us. Sincerely hope to make you feel recognized again in your next stay. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More

Beersheba, Israel
Top Contributor
89 reviews 89 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 25, 2014

not far from exhibition center. Rooms very clean. for any problem they will do their utmost to help you. even was on club floor (24th) the TV was too small for such a room. Wi fi free but slow (china) but with cable runs OK. Gym and swimming pool are perfect. Shower is big. Breakfast very good. Several restaurants .... More

Was this review helpful? Yes 1
Portland, Maine
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2014

Clean, spacious room with stable internet. The location isn't the greatest, but there's some OK food in the area. It's not too far from downtown by taxi if you miss rush hour. The breakfast buffet was good, but the lunch/dinner menu isn't very exciting. I had a seafood pasta dish and there were broken clam shells throughout. It's like someone... More

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Mrg8080, Thank you for taking time to share detailed feedback about our service and facilities on Tripadvisor. We are also appreciated for your suggestion about the seafood dish and menu. Please be assured that it is useful to improve our service in the future. Thanks again and sincerely hope you can come back to enjoy a comfortable stay in... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Shanghai Pudong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Shanghai Pudong

Address: No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Shanghai Pudong 4.5*
Number of rooms: 388
Reservation Options:
TripAdvisor is proud to partner with Priceline, IHG, Expedia, Travelocity, Booking.com, Orbitz, Despegar.com, Ctrip DaoDao, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Crowne Plaza Shanghai Pudong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Shanghai Pudong Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style
#51 Business Hotel in Shanghai #75 Luxury Hotel in Shanghai #191 Best Value Hotel in Shanghai

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Dining (5)
Viewed
Hotel & grounds (11)
Viewed
View from room (2)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (7)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (1)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Price Your Stay