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Crowne Plaza Shanghai Pudong

4.5 of 5 Hotel   |   No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China (Waigaoqiao)
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87%
Ranked #98 of 3,845 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Kizku Jakarta, Indonesia
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167 reviews from our community

Traveler rating
    56
    90
    15
    4
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I stayed here in July 2014 on the business trip. The hotel is located right in front of Waigaoqiao Free Trade Zone. So if you are doing business in there, it's a good place to stay. Easy access from the airport and few restaurant selections around the hotel.

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SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Kizku, Thank you for sharing your nice comments about our hotel on Tripadvisor and we appreciate it very much and have shared your comments with our team. As you know, our hotel is an ideal choice for those who have business in China (Shanghai) Pilot Free Trade Zone. We look forward to exceeding your expectations again during your next... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

Thanks to Chef Jack Gao for cooking my favourite chicken curry (with potatoes) rice especially for me. I came back after 2 years and he still remembers my taste and preference. If you are from South East Asia, you would like it. Eventhough it is called Japanese curry, but its color and taste is towards malaysia/spore style. Don't take my... More

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Andy C, Thank you for sharing such favorable comments about our staff and service on TripAdvisor. We appreciate it very much and have shared your great comments with Chef Jack Gao and restaurant team. Thanks a lot for your kind recommendation and we look forward to welcoming you back soon. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong... More

Stockton Heath, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Great location and very comfortable. I stayed in a suite on (I think) 12th floor, and even a fussy type like me can't fault it. Excellent buffet breakfast and lunches. The gym is well stocked though not huge. Great views over the Huangpu River across to the Bund. We held a work conference here and can't fault it really, everything... More

Was this review helpful? Yes 2
Gouda, The Netherlands
Top Contributor
150 reviews 150 reviews
36 hotel reviews
583 helpful votes 583 helpful votes
4 of 5 stars Reviewed June 26, 2014

At check in at the Shanghai Pudong Crown Plaza the Platinum membership was not included in the reservation, but after I was already in my room, the front desk manager called me, to inform me of a free upgrade and in the upgraded room there was also the welcome package waiting for me. Add to that the free drink vouchers,... More

Was this review helpful? Yes 2
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Danny R, Thank you for taking the time to give feedback on your stay. We always attach importance to Platinum member and your satisfaction with our dealing problem is also an encouragement for us. Sincerely hope to make you feel recognized again in your next stay. Charlie Shi General Manager | Crowne Plaza Shanghai Pudong Charlie.shi@ihg.com More

Beersheba, Israel
Top Contributor
87 reviews 87 reviews
68 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 25, 2014

not far from exhibition center. Rooms very clean. for any problem they will do their utmost to help you. even was on club floor (24th) the TV was too small for such a room. Wi fi free but slow (china) but with cable runs OK. Gym and swimming pool are perfect. Shower is big. Breakfast very good. Several restaurants .... More

Was this review helpful? Yes 1
Portland, Maine
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 30, 2014

Clean, spacious room with stable internet. The location isn't the greatest, but there's some OK food in the area. It's not too far from downtown by taxi if you miss rush hour. The breakfast buffet was good, but the lunch/dinner menu isn't very exciting. I had a seafood pasta dish and there were broken clam shells throughout. It's like someone... More

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Mrg8080, Thank you for taking time to share detailed feedback about our service and facilities on Tripadvisor. We are also appreciated for your suggestion about the seafood dish and menu. Please be assured that it is useful to improve our service in the future. Thanks again and sincerely hope you can come back to enjoy a comfortable stay in... More

escondido, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2014

One of the best hotels within a short drive from Shanghai's Pudong Int;l airport. If you get access to the club lounge it is well worth it. The club hostess, Fiona, is superb, attentive yet not obtrusive. The club floor food and drink selection is comparable to many more expensive hotels. The beds are very comfortable and the rooms are... More

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SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Bonsall, Thank you for taking time to share positive feedback about our service and facilities on Tripadvisor. Our club lounge service is always mentioned by the guests because of staff outstanding performance and we have shared your comment with Fiona and her manager. Thanks again for your detailed commentary and suggestion and we look forward to exceeding your expectations... More

Europe
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

The room was very good in size, fresh and clean. Arrived early in the morning and the staff were very helpful to assist with my room which is greatly appreciated. Reception area was well decorated for the Christmas season. They all seemed was though they made additional effort for every question. Only negative was the elevator to the rooms was... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 24, 2014

Came back here after lapse of 2 years. The hotel still remembers me and my preferences. I got my preferred room ready for me. The club house manager stills remember me and even though she had gone off duty , she still inform the staff to expect me. Thanks Lily. I see Sandy still remember me, now I heard she... More

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Andy C, Thank you for sharing such positive feedback on Tripadvisor. We have shared your comments with our overall team including Lily and Sandy. Our staff can always highly recognize the guest, remember guests’ preference and keep profile in the system. Whatever show we care is to make sure guests’ comfortable stay in our hotel. I’m also appreciated for... More

stoke on trent
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 31, 2014

Stayed here last year for 10 weeks with work yes 10. so after 10 weeks as you should imagine i was pretty familiar with this hotel.lets get started. 1st reception very helpfull, very clean extremely friendly and humble these people always have a smile and a good morning or good evening for you. The bar area. Vincent and stacy are... More

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Spenswar, Thank you for taking time to share such detailed feedback about our service and facilities on Tripadvisor. You are really familiar with our hotel and kind enough to contribute some helpful tips around our hotel. We are also appreciated for your advice about our restaurant, bar and gym. Please be assured that it is undoubtedly valuable and useful... More

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Additional Information about Crowne Plaza Shanghai Pudong

Address: No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Shanghai Pudong 4.5*
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Also Known As:
Crowne Plaza Shanghai Pudong Hotel Shanghai
Shanghai Crowne Plaza

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