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Crowne Plaza Shanghai Pudong

#85 of 3,977 Hotels in Shanghai
Certificate of Excellence
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No.1000 Yanggao North Road, Pudong New District | Near China (Shanghai) Pilot Free Trade Zone Gate 3, Shanghai 200137, China
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Crowne Plaza Shanghai Pudong
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Crowne Plaza Shanghai Pudong
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199 reviews from our community

Traveler rating
    69
    104
    19
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lahti, Finland
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good hotel with excellent breakfast and location nearby Pudong airport. I have stayed here for several nights. Gym is good and rooms are clean. Outside you can find several good restaurants and other services.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Remmisa, Thank you for sharing your favorable and detailed comments about our products, facilities and surroundings on Tripadvisor. We are glad that you are satisfied with this stay. You are also appreciated for sharing some tips around the hotel. As you known there are many restaurants just opposite the Xiabi Road including Sichuan, Shanghai, Hunan, Dongbei flavor cuisine etc.... More 

Tampa, Florida
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a very long flight to China, we were thrilled to arrive at such a beautiful hotel. The lobby is gorgeous and the rooms were beautifully appointed. The restuarant was excellent and the breakfast buffet was lavish and catered to every need. The front desk was helpful. I would return again.

Was this review helpful? Yes
SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Theodora2, We are so excited to hear that you have a beautiful stay experience in our hotel and we are appreciated for you sharing this great comment about our facilities, products and service on Tripadvisor. We all look forward to welcoming you back and exceeding your expectation again in your next stay. Charlie Shi General Manager | Crowne Plaza... More 

Brisbane
Contributor
16 reviews 16 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel with great staff, very helpful. Internet was free and worked well. Breakfast very good. But while it is in a nice neighiourhood it was quite a long way from city centre. We caught the subway into the city and back. Very cheap and ticket machines have English instructions. About 300 metres to station. We were... More 

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SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Gelly57, Thank you for taking time to share such detailed feedback about our service and facilities on Tripadvisor. You are kind enough to contribute some helpful tips about taking subway nearby. You might as well take our shuttle bus to city center in your next stay. For tourists we will suggest our sister hotel Indigo near the bund to... More 

Bethel, Ohio
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 17, 2015

I have been staying at this hotel for at least 8 years now and it quality is above and beyond. They seem to always make you feel comfortable, and while the location is about an hour away from work it is worth the trip.

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SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Tayty, Thank you for your loyalty and continuous support to our hotel all the time. We are excited to get your favorable comments for our products quality and service even if we are not the most convenient one for you. Thanks million for your recommendation and we hope we can offer you a comfortable stay and worthy trip again.... More 

Shrewsbury, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

China, Shanghai. One of the largest cities in the world. There's lots of hotels and this is probably one of the better. The staff are welcoming.The rooms are very clean and well equipped. Internet works fine and was included in my booking but I do have a gold card for the IH group of hotels. This was a very short... More 

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SHGCP, 总经理 at Crowne Plaza Shanghai Pudong, responded to this review

Dear Spoons110, Thank you for sharing your favorable and detailed comments about our products, facilities and surroundings on Tripadvisor. We are glad to hear that you feel better than expected. You are also appreciated for sharing some tips around the hotel which are helpful for those guests first coming. Thanks again and we all sincerely hope you will come back... More 

New Zealand
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed here before and this hotel is a good option location wise for anyone attending trade shows at the SNIEC. Short Taxi ride to the show but within walking distance of the science Museum and the fake market below. Rooms were clean and well maintained, staff were helpful and breakfast was more than adequate.

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Mannheim, Germany
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

i knew the hotel from earlier trips to Shanghai. My company has its site not far from there. But again I was stunned how far away from the City center it was (by taxi min. 30 minutes, by subway 75 minutes) which makes it virtually an expedition to go to town in the evening, and how deserted the surroundings are.... More 

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SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Goldschmied Z, Thank you for sharing your comments about our hotel on TripAdvisor. As you have mentioned, our hotel is a good choice for those who conduct business in the Wai Gao Qiao free trade zone. Unfortunately our location away from the city centre is not perfect for guests visiting primarily for leisure travel and I would suggest you... More 

Milan, Italy
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 20, 2015

I have already been here before and I wasn't happy but price was reasonable. This time same price but the temperature in the lobby and in the restaurant was really low, too cold. In the room the heating ssystem was really noisy! Moreover the restaurant in the evening was closed. This time was the last for me in this hotel

Was this review helpful? Yes 1
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Carlo b, Thank you for taking the time to give feedback on your stay. We feel regretful that your stay failed to meet your expectation. Please feel free to offer us your detailed information (room number & stay period) then our appropriate departments will follow up immediately to address these incidental issues in case it happens again. Thanks again... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

Lily, club floor manager wrote me a handwritten welcome back in addition to Charlie's ,the GM. Cindy was so happy to see me after some time that she even played a song on the piano for me. How much more welcome do you need to feel? Cindy, i guess once people read this, they would expect you to play piano... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Mr. Chong, We are so glad to hear that you have a wonderful experience again for this stay meanwhile we are really appreciated for your loyalty and friendly sharing your favorable commentary about our service. As you mentioned our staffs always devote to deliver their excellent service to guest. I’m personally proud of these outstanding staffs and because of... More 

1 review
5 of 5 stars Reviewed December 30, 2014

I visited Shanghai for the first time in August - September 2014 on business. I stayed at the Crowne Plaza and was truly astonishec by the exceptional high standards. The rooms were extremely comfortable with excellent amenities. The selection of foods for breakfast catered for all tastes and I was always warmly welcomed by the staff and engaged in conversation.... More 

Was this review helpful? Yes
SHGCP, General Manager at Crowne Plaza Shanghai Pudong, responded to this review

Dear Jason L, Thank you for sharing your favorable and detailed comments about our products, facilities and staff on Tripadvisor. We are glad to hear that you feel warmly welcomed and well cared in our hotel. You are also appreciated for sharing some tips around the hotel which are really helpful for those guests first coming. Thanks again and we... More 

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