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Hotel Equatorial Shanghai

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No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
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Hotel Equatorial Shanghai
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Bexleyheath, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Arrived in the early afternoon to the the sound of a pneumatic hammer which went on until 7.30 in the evening. Checked in to room 1821 where the noise was particularly bad. There was a small note bedside advising of the renovation. The hotel is situated a short walk away from numerous shops and department stores. Jing'an Temple metro station... More 

Was this review helpful? Yes 1
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you so much for your kind comments on hotel’s location. Various promotion rates are available through different booking channels. Please do feel free to contact hotel Reservation Dept for more information. Thank you for your time and we look forward to seeing you again soon. More 

Durban, South Africa
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in at 02h00 due to flight delays. Check-in was functional, though hardly friendly. Was advised that the hotel was being refurbished, so noise would start at 08h00. There goes my morning lie-in after a very late arrival.! I had booked a corner room, but this turned out not to be a corner room at all (I assumed a corner... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai and for your comments. We would like to learn more details regarding your stay. Please feel free to contact us at fom@quatorialsha.com for any suggestion for our service and facilities. Thank you for your time. We look forward to seeing you again soon. More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Wonderful location, helpful staff, great rooms, though very slow internet. The pool was a great refresher after a long flight from the States. And room has power connections for anywhere on the globe.

Was this review helpful? Yes 1
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. We are very glad that you had an enjoyable time during your stay. We will maintain the high level of quality customer service and try to earn recognition from all guests throughout world. Thank you very much for your time. We look forward to... More 

Shanghai
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Lovely hotel, and the room I initially checked into on the 9th floor excellent... until the jack hammers started! I asked to be moved, got shifted to an older room on 23rd floor which wasn't as nice but quieter, although you could still hear the jack hammers. I would have given an excellent rating if the original room was quiet.

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai and for your comments. In order for us to learn more info regarding your stay,please feel free to contact us at fom@quatorialsha.com for any suggestion. Thank you for your time. We look forward to seeing you again soon. More 

New York, NY
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Hotel Equatorial Shanghai for a weekend. The room was very modern and I really liked how the room was eco friendly. When I removed my key card, the curtains went down automatically to conserve energy. The breakfast is included and I was very happy with the selection. The buffet offers both Western style breakfast (eggs, toast,... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve each and very day. Thank you for your time.... More 

Wuxi, China
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel is ideally located, close to the Jing'An Temple metro station and a close 15 walk to the former French Concession area which is packed with fantastic places to eat and drink. The rooms myself and my friends booked were large, clean and well kept. The decor is typically dated and a bit over the top, but in general... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. Please, do feel free to contact me at fom@equatorialsha.com in order for us to learn more detail regarding this matter. Thank you very much and we look forward to seeing you again at the hotel. More 

Shanghai, China
1 review
1 of 5 stars Reviewed May 25, 2015

My Chinese friend was staying at this hotel, and since you need a card to use the elevator, I had to ask the front desk to give me access. He called up my Chinese friend, and instead of asking my friend if they were expecting a "waiguoren" or simply a "guest," the front desk asked if they were expecting a... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. Please, do feel free to contact me at fom@equatorialsha.com for more detail in order for us to look into this matter deeply Thank you very much and we look forward to seeing you again at the hotel. More 

Valdagno
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2015

Good hotel in a very good position, very friendly staff. I spent here two nights, in two different moment, both rooms were vry clean, the only problem has been the old bathroom style, with a shower almost impossible to use.

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. We are very glad that you had an enjoyable time during your stay. We will maintain the high level of quality customer service and try to earn recognition from all guests throughout world. Thank you very much for your time. We look forward to... More 

East Yorkshire
Level Contributor
177 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed May 11, 2015

We stayed here for 4 nights in April on the 12th floor which is no smoking. The rooms although not 'modern' were spacious, clean with large comfortable beds. We had a view over the overhead road towards the Jiang Temple. Room had fridge, hair dryer, room safe complimentary water, tea/coffee making and two comfortable chairs. It was quite at night... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and thank you so much for such detailed comments on almost every part of the hotel. Your praise and recognition on our work will certainly encourage every single employee of the hotel to continuously contribute their efforts to maximize the guest’s satisfaction in everyway possible. Thank you very much... More 

Orlando
Level Contributor
201 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 9, 2015

Stayed here a few nights in April while on business. The hotel was pretty nice. The rooms were very nice with comfy beds. The wifi was not too reliable. Had the connections drop several times throughout my stay. The one thing that i really did not like was that the lounge in the lobby is very smokey. You do have... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai and for your comments. We would like to learn more details regarding your stay. Please do feel free to contact us at fom@quatorialsha.com for any suggestion to our service and facilities. Thank you for your time. We look forward to seeing you again soon. More 

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