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Hotel Equatorial Shanghai

4.0 of 5 No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
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Hotel Equatorial Shanghai
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Hotel Equatorial Shanghai
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291 reviews from our community

Traveler rating
    65
    154
    58
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (64)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (59)
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Valencia, Spain
Top Contributor
53 reviews 53 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very well situated for exploring the surrounding area of the French concession and also to move to Nanjing road. Nearby is the temple Ji'ang subway that takes you to anywhere in Shanghai, are perhaps the most difficult access to the hotel is walking the elevated walkways, but everything happens when you reach the hotel. The reception entrance... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your lovely comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve each and very day. Thank you for your... More 

Austin, Texas, USA
Top Contributor
171 reviews 171 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay while visiting Shanghai was very pleasant. The amenities were superior and the complimentary breakfast was great. This would be a great hotel to return to. We can depend on superior quality. The central location facilitates getting around Shanghai's top tourist sites.

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. We are very glad that you had an enjoyable time during your stay. We will maintain the high level of quality customer service and try to earn recognition from all guests throughout world. Thank you very much for your time. We look forward to... More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2015

I stay in this hotel 5-6 times a year whenever I am in Shanghai for business. But this last stay is very disappointing. The internet is so slow, I gave up in the end. The hotel is undergoing renovations, but other aspects suffered. I ordered dinner one night in the restaurant, and was served soup with NO bread roll, drink... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai and for your comments. We would like to learn more details regarding your stay. Please do feel free to contact us at fom@quatorialsha.com for any suggestion for our service and facilities. Thank you for your time. We look forward to seeing you again soon. More 

Atlanta, Georgia
Top Contributor
79 reviews 79 reviews
50 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 14, 2015

Really good location by Jing An Temple and a lot of shopping, food, going out spots. This is a pretty huge hotel. The service was pretty decent, and it definitely had the appearance of a 4-star spot, but for some reason it didn't feel that way. Have you ever eaten lunch over your laptop and smudged the screen trying to... More 

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Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest, Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. We are deeply regretted to hear about the “crumbs” on the surface that you mentioned. Immediate attention will be placed on the details that affect guests’ feelings in all senses. Once again, we sincerely cherish the comment you wrote about the hotel and... More 

Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 18, 2014

This hotel is huge and really nice but it's dated and the whole place smells like cigarette smoke. First, we were given a room on the 16th floor but couldn't stand the smell of smoke in this nonsmoking room so we asked to move. They moved us to the 18th floor which was much better bc we could actually breath.... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai. Your earnest comments have attracted the attention of the hotel management. I am very sorry for the impression our hotel left you was “dated and smoke smells”. In order to keep abreast with present state of the market needs, the guest rooms renovation of the lower floors... More 

Hong Kong, China
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 8, 2014

I stayed here due to the location, as it is very close by my office. On check-in, I got the hard sell of an upgrade to 'new' deluxe rooms which come with Wi-Fi. I purchased the upgrade and was disappointed. The rooms were obviously very new, so new it still had dust and dirt from the builders. Internet was patchy... More 

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Andrew X, Director of Operations at Hotel Equatorial Shanghai, responded to this review

Thank you for staying with us. I'm sorry to read of your experience. I would very much like to speak with you about this, at your convenience. Please feel free to reach out to me at the hotel via the main number 008621-62481688 or E-mail me at doo@equatorialsha.com. Thank you. More 

New Delhi
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 28, 2014

Hotel is well located, 15 minutes walking distance to a good market area where one can shop. From low cost to top brands are available. Hotel is very comfortable and welcoming. You can easily get English speaking guidelines. Night life knowledge is at the front of the lobby so please be careful of tauts.

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Thank you very much for choosing the Hotel Equatorial Shanghai and your positive comments regarding the hotel facilities, the staff members and the services. Again, thank you very much for your time. We look forward to seeing you at the hotel in a not too distant future. More 

Canberra, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2014

Apart from the fact that renovations to one bank of lifts won't be finished until mid December I found this hotel good value for money. Excellent locaiton near Nanking Road West and Jing An netroe station. Comfortable room and contrary to an earlier comment found the breakfast offerings very good (I put on 1kg in 4 days). Wifi pricy in... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you so much for your kind comments on hotel’s location. Various promotion rates are available through different booking channels. Please do feel free to contact hotel Reservation Dept for more information. Thank you for your time and we look forward to seeing you again soon. More 

kidderminster england
Top Contributor
104 reviews 104 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed November 18, 2014

We were changed to this hotel at the last minute and to start with I was disappointed as we were away from the Bund.On leaving for an evening stroll The area is lit up beautifully,all the trees and the temple nearby making for a delightful stroll.The metro station is handy and within 45mins from leaving the hotel we were at... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments towards the hotel location. We are very glad that you had an enjoyable time during your stay. Hotel newly renovated guest rooms, with modern décor style and high tech support, are now in promotion. Your experience and suggestion towards our new guest rooms will... More 

DC
Top Contributor
67 reviews 67 reviews
20 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed November 12, 2014

On the plus side, this was a nice modern hotel located close to Nanjing Road and the Jing An Temple, so it is well located. The breakfast buffet was outstanding; a great variety of Asian and western choices with excellent quality. There were English speaking staff who were friendly and helpful. On the down side, there was a 120 RMB... More 

Was this review helpful? Yes
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you so much for your kind comments on hotel’s location. Various promotion rates are available through different booking channels. Please do contact hotel Reservation Dept for more information. Thank you for your time and we look forward to seeing you again soon. More 

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Additional Information about Hotel Equatorial Shanghai

Address: No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Equatorial Shanghai 4*
Number of rooms: 506
Reservation Options:
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Hotel Style:
#124 Business Hotel in Shanghai
#129 Luxury Hotel in Shanghai
#151 Best Value Hotel in Shanghai

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