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Hotel Equatorial Shanghai

No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
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1 room 1 adult
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Hotel Equatorial Shanghai
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364 Reviews from our TripAdvisor Community

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

lobby, cafe lounge and reception staff are excellent (also room service staff are great too) great location- walking distance to shops, restaurants, banks Atm, convenience store close by great rooms room service food is great and breakfast buffet enjoyable

Review collected in partnership with Amoma.com

Helpful?
Thank sas_security
Cheonan, South Korea
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Completely as you'd expect for price range. Missing the quality of service, cleanliness and fittings of a more expensive hotel. The staff were kind and warm. The hotel bar is VERY expensive! About 4 times the price of other bars locally. The WIFI IS NOT FREE! About USD20 for 24h! CRAZY! There is a convenience store 1 min walk from... More 

Helpful?
1 Thank JamesMemski
Stratford-upon-Avon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 19, 2015

stayed in the equatorial hotel on business. The room was ok but the business centre service was poor. Also this hotel is not in the best area of Shanghai - expect to be approached by people around the hotel offering extra services

Helpful?
1 Thank Richard C
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. We are deeply regretted for the unpleasant experience you had at our business center during your stay. Please, do feel free to contact me at fom@equatorialsha.com for us to learn more detail about your stay so as to better our service in every... More 

Birmingham Uk
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 4, 2015

One of my favourite hotels in Shanghai. 5minsWalk to Line1 subway. Good price/RoomSize/package/internet overall. Many hotels nearby @ higher price but marginally better & many lower price but much lower package/Useless internet/Useless service etc. Hilton next door if you want to pay 30 to 50% more/Better breakfast spread. Yan-An more chinsey/Half cost/Half rest & poor breakfast spread. Many Draft beer... More 

Helpful?
Thank K R
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. We feel greatly honoured to be one of your best choices of hotel after such a through analysis. To ensure guest satisfaction is our ultimate goal which we strive to achieve each and very day. Thank you for your time. We look forward to seeing... More 

Shanghai
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 22, 2015

The refurbishment of rooms and facilities have improved the Equatorial immensely. Clean modern rooms with good facilities. Located in Jing An Temple it is very close to shopping malls both low and high-end and to the Metro. A good variety of restaurants and bars within walking distance. Some staff very friendly and helpful.

Helpful?
Thank warrenjShanghai
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve each and very day. Thank you for your time.... More 

Chieri, Italy
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

I have spent 2 days in this hotel. The room was wide and well kept, clean and with reasonable equipment. The breakfast isvery wide and with a lot of choises from international food to more classical chinese food. When you go for dinner there are some choices for Restaurants, but I was not so impressed overall. People are ok but... More 

Helpful?
Thank Filippo Z
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for your earnest comments regarding your stay at the Hotel Equatorial Shanghai. We are deeply regretted to learn that the hospitality in not warm enough. Immediate attention will be placed on the details that affect guests’ feelings in all senses. Once again, we sincerely cherish the comment you wrote about the hotel and Please, do... More 

Nottingham, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 9, 2015

Stayed there 4 night straight for business trip. The room is clean and spacious. The location is ok, just 5-10 mins walk from JIng an station (note that if you walk to hotel you will need to use overhead passage which there is escalator to go up but when go down you have to walk by yourself) It deserves the... More 

Helpful?
Thank Cece1981
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest Thank you for sharing your stay with us. English training has been enhanced since we received your comments.Please, do feel free to contact me at fom@equatorialsha.com for us to learn more detail about your stay so as to better our service in every way possible. Thank you very much and we look forward to seeing you again... More 

Tokyo Prefecture, Japan
Level Contributor
5 reviews
3 of 5 stars Reviewed November 8, 2015

Staff was nice, food was ok but the room (and bathroom) were not clean. I found hair everywhere on the bathroom floor, gym, as well as in the room. Location was good and convenient. Check in / out was quick.

Helpful?
Thank Brian Y
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you very much for choosing the Hotel Equatorial Shanghai and for sharing your comments with us. We would like to take this opportunity to let you know that what you experienced was certainly not the standard service we provide to our guests. We would like to learn more details regarding your stay. Please do feel free... More 

Jacksonville, Florida
Level Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed October 28, 2015

The hotel is fantastic. Clean, Well appointed and rooms with great views. We had an upgraded room that had electronic shades and was nicely decorated. The amenities in the hotel are fantastic. Breakfast is exceptional.

Helpful?
Thank 462World_Traveler
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. We are very glad that you had an enjoyable time during your stay. We will maintain the high level of quality customer service and try to earn recognition from all guests throughout world. Thank you very much for your time. We look forward to... More 

Okayama Prefecture, Japan
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 26, 2015

This is a more than reasonable hotel; from the booking in to check out time all went smoothly and efficiently, far better than many of the soulless big chain properties. The ambience of the hotel is far more than 4star in my opinion. The recently refurbished room on the 13th floor was a fair size, being used to Japanese hotels... More 

Helpful?
Thank autoculus
Andrew X, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and thank you so much for such splendid comments on almost every part of the hotel . Your praise and recognition on our works will certainly stimulate every single employee of the hotel to continuously contribute their efforts to maximize the guest’s satisfaction in everyway possible. Thank you very... More 

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Staying in Jing'an

Neighborhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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