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All 3,560 Shanghai hotels

Charms Hotel

3.0 of 5 Hotel   |   No.619 Jiujiang Road, Huangpu District, Shanghai 20001, China (People's Square)
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Ranked #749 of 3,560 hotels in Shanghai
A recent review
4 of 5 stars reviewed 1 week ago
Lesley M Tauranga
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353 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel had an excellent location, only a couple of blocks from peoples square, and right near east nanjing road. Walking distance to the bund. It had a nice firm bed, staff spoke English, breakfast was ok- pretty good Chinese breakfast with a couple of western dishes (eggs, sausages, cereal, toast). We thought it was good value for money considering... More

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Bangalore, India
2 reviews
1 of 5 stars Reviewed February 25, 2014

Never book through clear trip as they are not directly handling & will advise all the human beings to never go this un civilised hotel, except the location priority, very old hotel & ridiculous staff & maintenance.

Review collected in partnership with Cleartrip

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Gurgaon, India
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 24, 2014

hotel is good with small rooms but good & clean rooms. one of the best location in the shanghai. staff is friendly. but in breakfast there no big range of variety but good enough for Indians. it is located in the Bund Area which is most happening place of shanghai. very close to 'Nanjing Road' walking street.

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Shanghai, China
1 review
4 of 5 stars Reviewed February 21, 2014

If you are looking for a luxury hotel, this is not your option. *** Hotel comfortable rooms to sleep, kindly people, cheap rates, breakfast acceptable, and very good location. is only mts to Pedestrian st, Nanjing Rd. Good enough

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Top Contributor
63 reviews 63 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed December 4, 2013

Compared to other hotels of similar price in Shanghai I would say this one is definitely not worth the money. The room was very dark (the window faced onto a high-rising concrete hole letting in no natural light) and the lights were insufficient, making it seem like it was night all the time. The room also felt damp, it was... More

Was this review helpful? Yes 3
Oxford, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 24, 2013 via mobile

Both my self and a colleague found cockroaches in our rooms, my room smelt like a sewage leek to the point that I had to hold my breath when entering. Carpets completely stained, and they had condoms for sale as part of the mini bar. Breakfast was awful. I had to wake the receptionist up when checking out early one... More

Was this review helpful? Yes 4
Somerset West, South Africa
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 4, 2013

Least enjoyable stay while in Shanghai. The rooms are minute and I got one with a window into a shaft - quite claustrophobic. The bed might also be too hard for most people's like, but at least it was clean and tidy. Just hate these in-bath showers, especially when they at chest hight. Breakfast was OK but had fairly limited... More

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Sydney, Australia
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed November 1, 2013 via mobile

I spend well over 100 room night a year in China. Take my advice do not stay here.it is old, not maintained, stupid small rooms, bed and sleep quality are nothing short of un acceptable.there are ,any much better and less 'star' rated hotel close to this one and the location for the price.. The place should be closed down.... More

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1 review
3 of 5 stars Reviewed August 18, 2013 via mobile

Staff dont speak english well , location is good , few steps from the famous Nanjing road , need to watch out the area is full with scum from people try to take you to doggy places , DONT GO WITH ANYONE YOU DONT KNOW , from massage , shopping and tea party , i will come again to same... More

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cape town
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 19, 2013

Stayed here 10 days ago and like other posts indicate we were welcomed by the ladies of the night (road warriors) camped outside. Not a very warm welcome from front desk but again it was expected. Had to pay a room deposit that was not indicated however one can live with that(it was refunded on our check out no problem).... More

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Additional Information about Charms Hotel

Also Known As:
Charms Hotel Shanghai
Address: No.619 Jiujiang Road, Huangpu District, Shanghai 20001, China
Location: China > Shanghai > People's Square
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #749 of 3,560 hotels in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Charms Hotel 3*
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