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Crowne Plaza Shanghai Noah Square

#149 of 3,976 Hotels in Shanghai
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No.1699 Jinshajiang Road, Shanghai, China
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Crowne Plaza Shanghai Noah Square
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30 Reviews from our TripAdvisor Community

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    18
    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 27, 2015 via mobile

Stayed here for two nights while on business in Shanghai. Very helpful staff with great capacity in English. The rooms are nicely updated and appointed. There are services like a pool and gym which looked nice but I didn't get to use. Very quiet hotel rooms And the lobby bar had a nice selection of wines by the glass.

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, It is indeed very refreshing to learn of your fantastic experience and I am delighted that Crowne Plaza Noah Square makes your business trip a comfortable one. I fully agree with you that the entire team is committed to ensure every guest receives a friendly and personalized service and It is a pleasure for my team and I... More 

Saluzzo, Italia
Level Contributor
102 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 28, 2015

I booked this hotel, like my flight arrive late afternoon in Shanghai Hongqiao and I have to leave by train in the morning. The Hotel is farest (from the airport) than I expect, about 30 minuts by taxy, but in Shanghai all is big. Nice hotel, very good sleeping and full breakfast.

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you for your recommendation on Tripadvisor. I am delighted that the location was conducive to your visit. I will pass on your appreciation to the teams and we look forward to welcome you back in the near future. Regards, Jacky ZHUANG General Manager More 

Quezon City, Philippines
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 16, 2015

I chose this hotel because I thought it would be close to the New National Exhibition and Convention Center in Hongqiao, Shanghai. It is not that close (10 km), but it was close enough. The hotel is comparatively new. You won't miss the hotel since it is probably the only hotel with a full-sized yacht parked in front with fountains.... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you for rating your experience at Crowne Plaza Shanghai Noah Square as excellent on TripAdvisor. I'm indeed very delighted to know that you were very happy with our hospitality and facilities. Please rest assured as your compliments have been shared with the team and we look forward to your next visit. Kind regards, Jacky ZHUANG General Manager More 

Mercer Island, Washington
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 9, 2015

It is a new building and so everything is new. Staff is very polite, friendly and helpful at every stage.Thank you very much. Some things need improvement, here they are 1. The swimming pool locker area smells moldy. This is after 5 months in operation. I expect I will need to visit this area for a couple of years. What... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you very much for staying at CP Noah Square and taking the time to share your views. I am delighted to learn that you were satisfied with the hotel's location, the warm hospitality and service you received from the team. At the same time, we're aware of the opportunities that exist to bring the hotel from good... More 

Shenzhen, China
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 26, 2015

This is new hotel, i have 2 stays with 7 days in Jan, overall it's good, location is good for me, a shopping mall and lots of restaurants nearby, service is good, room is new and clean, GYM is also good.

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you for sharing your wonderful experience at Crowne Plaza Shanghai Noah Square on TripAdvisor. I'm indeed very delighted to know that you were happy with our hospitality and facilities. Please rest assured as your compliments have been shared with the team and we look forward to your next visit. Kind regards, Jacky ZHUANG General Manager More 

Beijing, China
Level Contributor
114 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 27, 2014

The hotel is brand new and in perfect conditions. Large rooms. Very good common facilities (business center, gym, swimming pool). Service has been excellent throughout our stay. This is an ideal choice if you need to stay in West Shanghai

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Crowne Plaza Shanghai Noah Square. It is such a delight to read that you were impressed with the service standards and professionalism with which the team serves all our guests. We look forward to having you with us again and to extending the exemplary Crowne Plaza "ONE STEP AHEAD"... More 

Detroit, Michigan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 7, 2014

Good facilities, convenient location for my needs and a staff that tries, but hotel management still seems to be working on some of the basic processes that make a hotel efficient and convenient for guests. Upon checking in, there was an addition to the estimated room charge, compared to on-line reservation charge. It seemed to be a donation for some... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, It is with regret that I learn of your experience was less satisfactory during your recent visit. I'm however grateful for your comment on TripAdvisor bringing the matter up to my attention. Please rest assured as we have taken your constructive feedback on-board and corrective actions are in place with hotel F&B operations. Referring to your feedback, I'm... More 

Shanghai, China
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 26, 2014

I checked reviews in advance and found many negative sounds of the service. When I checked in, its really surprised that the frontdesk is very kind and professional. The young lady is very helpful and she also guilded me to the elevator. I think hotel must have taken some actions per guests' feedback. The only thing I concerned is the... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, I’m delighted to read your review and the team of Crowne Plaza Shanghai Noah Square cannot thank you enough for your comments on our improvement as we believe in welcoming our guests with a warm smile makes a big difference. We noticed that there was a delay on beverage service and pleased to let you know a bar... More 

singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 23, 2014

My husband and two children ages 6 and 9 stayed 3 nights here in mid-November. The room was sufficiently large enough for the 4 of of, and included a roll-out bed. Very comfortable beds they were too! While the hotel is a good 45 minutes by taxi to the bund in traffic, it's also very accessible by Metro from Zhengbei... More 

Was this review helpful? Yes 1
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Many thanks for choosing to stay with us and for sharing your pleasant experience at Crowne Plaza Shanghai Noah Square which indeed is an business hotel offering a wide range of services and facilities for business travelers, at the same time our offerings cater to the need of family and leisure customers too. I am delighted to learn... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 9, 2014

Just spent 3 days there. I had a business trip combined with short family vacation. The hotel is very new. We had a suite with a connected room and this was really great. Everything very clean, bathrooms nice (recommendation to the hotel: take care the shower cabins are cleaned and dried properly to avoid mould after the hotel is a... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you so much for choosing to stay at Crowne Plaza Shanghai Noah Square and having taken the time out to post your valuable comments on Trip Advisor. We're delight to know that you were well looked after by our friendly team members and you thoroughly enjoyed the hotel facilities. Please rest assured that we have taken your... More 

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