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Crowne Plaza Shanghai Noah Square

4.0 of 5 Hotel   |   No.1699 Jinshajiang Road, Shanghai, China
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Ranked #205 of 3,934 Hotels in Shanghai
4.0 of 5 stars 17 Reviews
A recent review
3 of 5 stars reviewed 2 weeks ago
brodient Detroit, Michigan
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17 reviews from our community

Traveler rating
    5
    6
    5
    0
    1
See reviews for
3
1
Solo
0
7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • German first
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  • Korean first
  • Portuguese first
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Detroit, Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good facilities, convenient location for my needs and a staff that tries, but hotel management still seems to be working on some of the basic processes that make a hotel efficient and convenient for guests. Upon checking in, there was an addition to the estimated room charge, compared to on-line reservation charge. It seemed to be a donation for some... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, It is with regret that I learn of your experience was less satisfactory during your recent visit. I'm however grateful for your comment on TripAdvisor bringing the matter up to my attention. Please rest assured as we have taken your constructive feedback on-board and corrective actions are in place with hotel F&B operations. Referring to your feedback, I'm... More 

Shanghai, China
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I checked reviews in advance and found many negative sounds of the service. When I checked in, its really surprised that the frontdesk is very kind and professional. The young lady is very helpful and she also guilded me to the elevator. I think hotel must have taken some actions per guests' feedback. The only thing I concerned is the... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, I’m delighted to read your review and the team of Crowne Plaza Shanghai Noah Square cannot thank you enough for your comments on our improvement as we believe in welcoming our guests with a warm smile makes a big difference. We noticed that there was a delay on beverage service and pleased to let you know a bar... More 

singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and two children ages 6 and 9 stayed 3 nights here in mid-November. The room was sufficiently large enough for the 4 of of, and included a roll-out bed. Very comfortable beds they were too! While the hotel is a good 45 minutes by taxi to the bund in traffic, it's also very accessible by Metro from Zhengbei... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Many thanks for choosing to stay with us and for sharing your pleasant experience at Crowne Plaza Shanghai Noah Square which indeed is an business hotel offering a wide range of services and facilities for business travelers, at the same time our offerings cater to the need of family and leisure customers too. I am delighted to learn... More 

2 reviews
4 of 5 stars Reviewed November 9, 2014

Just spent 3 days there. I had a business trip combined with short family vacation. The hotel is very new. We had a suite with a connected room and this was really great. Everything very clean, bathrooms nice (recommendation to the hotel: take care the shower cabins are cleaned and dried properly to avoid mould after the hotel is a... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you so much for choosing to stay at Crowne Plaza Shanghai Noah Square and having taken the time out to post your valuable comments on Trip Advisor. We're delight to know that you were well looked after by our friendly team members and you thoroughly enjoyed the hotel facilities. Please rest assured that we have taken your... More 

Schweiz
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 26, 2014

The hotel is pretty new, located at a new subway station. Not all buildings around are already opened. The hotel meets the CP standards, staff is very helpful, specifically with foreigners. The restaurant does not offer many choices away from Chinese food, taste and quality did not meet my expectations for Shanghai, no other restaurants around, besides Starbucks. Pretty comfy... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Thank you very much for choosing to stay at Crowne Plaza Shanghai Noah Square. I have made a note of your feedback on our food offerings and corrective actions are being implemented. I am delighted to learn that you enjoyed the convenience on our location and happy to note your appreciation on the team. Apart from that, would... More 

Singapore, Singapore
Top Contributor
153 reviews 153 reviews
153 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed May 4, 2014

Was a little surprised that there was only one review. Stayed here due to a workshop and noted that it is still quite new with construction going on in the surrounding area. Check in was fast but the staff does not seem to know the hotel very well when asked a few general questions. Was told that I was upgraded... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, Many thanks for choosing to stay at the Crowne Plaza Shanghai Noah Square. I regret to learn that your experience was not up to your expectation at this newly opened hotel, kindly accept my apologize for the shortfall on this occasion. I have taken your comments on-board with my team and please rest assured that we've taken the... More 

Shanghai, China
Top Contributor
164 reviews 164 reviews
140 hotel reviews
138 helpful votes 138 helpful votes
1 of 5 stars Reviewed March 28, 2014

This hotel was opened 10 days before the hotel was not ready for opening Service was rude and bad the hotel looks like an old hotel the room smells of mold nobody around to help you with the luggage nothing interesting around the hotel everything is under cunstruction, the area of the hotel far away from anything signiificant. There are... More 

Was this review helpful? Yes
Jacky_Zhuang, General Manager at Crowne Plaza Shanghai Noah Square, responded to this review

Dear guest, It was with regret that we learnt of your stay was negatively affected by the overall condition of the hotel. we are however pleased that you have taken the time to write your comment and ensure the management was aware of it. Please accept my sincere apology for your disappointment. We give utmost importance to our guest comments... More 

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Additional Information about Crowne Plaza Shanghai Noah Square

Address: No.1699 Jinshajiang Road, Shanghai, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Shanghai Noah Square 4*
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Hotel Style:
#152 Luxury Hotel in Shanghai
#210 Best Value Hotel in Shanghai

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