We stayed here for 2 nights. The lobby is immaculate and stunning to say the least. The lifts are very confusing. If you happen to be on floors 11 or above then you have to catch the far lifts or go to floor 11 and then change lifts. Very confusing at first. The bedrooms were ok but a little on... more

Stayed in the hotel for 3 days. The lobby looks abit old style, but overall its still ok. The lobby lounge is good with not so many people during the night. Can have a quiet moment, relaxing and enjoying the pianist playing music. The rooms are tidy and clean. Quite simple layout. However, on the second day, i put out... more

checkin ok, front desk staff ok, but the rooms , stayed in 2 different ones, are tired, old furniture, moldy caulking in the bathroom, patched carpeting and poor lighting. The breakfast room is old and the service was poor. more

we stayed in new century hotel between 19-22nd of May. the room is standard, clean, and tiny. however, the front deck services is pool and impolite. when we found the air con in our room is warm, (u know the outside wheather is around 27c to 29 c). The first time complaint, the front dest personel tell me with inpatient... more

I stayed at 28th floor of this hotel, room is spacious and clean. The metro station is only 2 blocks away that you can easily go around in Shanghai city. The staff I met in front desk and restaurant extended very good services. The Chinese seafood restaurant on 3rd floor provide a very good environment and tasty seafood, I had... more

I found the staff to be very hospitable and professional. The front desk was able to foresee my needs as I checked in very late and made my transition into the room comfortably. I also dined at the Chinese restaurant on the third floor and found the food quality to be great. It was fresh and yummy, not too oily... more

I stayed at this hotel as part of china spree tour. Must admit front derk staff spoke very little english and couldnt even find their hotel on a map. But, the location of this hotel is good---you can walk to the Bund (or take a taxi for $1.50) and it is easy to get around the city from the hotel.... more

We stayed here as part of our China Spree parkage tour. Like previous posts, we experienced the same problems, language barrier with the front desk, indifferent attitudes. After check in our cards could not open the door. The bell hops took the luggage to the floor and knocked on doors and told people to go get their luggage more

Having read previous reviews of this hotel I was very unsure about staying there. But as we were part of a group we had to go whatever. However when we got to the hotel I was pleasently suprised. The staff were friendly, the room was very clean, a good size with three beds (we have a young teenage son), large... more