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New Century Hotel Shanghai


New Century Hotel Shanghai
Hotel class 4 of 5
No.1111 Liyang Road, Hongkou District, Shanghai 200081, China
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Traveler Reviews

52% Recommend
3.0 of 5 stars 19 reviews
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4 of 5 stars
stella1229 1 contribution
Shanghai,China,Asia
Jun 24, 2009

I am a local there,this hoetl is most near my house,so my Japanese and Korean friend come,I suggust them to stay here. The location is good,across the road is Line 4 subway(hailun road). the hotel is located in liyang road,which has a lot old shikumen building.15 mins walks you can go to the sichuan north rd(full of tasty food and... more

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3 of 5 stars
koolman3 13 contributions
US
Apr 18, 2009 | Trip type: Friends getaway

We stayed here for 2 nights. The lobby is immaculate and stunning to say the least. The lifts are very confusing. If you happen to be on floors 11 or above then you have to catch the far lifts or go to floor 11 and then change lifts. Very confusing at first. The bedrooms were ok but a little on... more

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3 of 5 stars
alanyeo76 78 contributions
Singapore
Oct 29, 2008 | Trip type: Family

Stayed in the hotel for 3 days. The lobby looks abit old style, but overall its still ok. The lobby lounge is good with not so many people during the night. Can have a quiet moment, relaxing and enjoying the pianist playing music. The rooms are tidy and clean. Quite simple layout. However, on the second day, i put out... more

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2 of 5 stars
poolczar 1 contribution
cape coral, fl
Oct 7, 2008

checkin ok, front desk staff ok, but the rooms , stayed in 2 different ones, are tired, old furniture, moldy caulking in the bathroom, patched carpeting and poor lighting. The breakfast room is old and the service was poor. more

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1 of 5 stars
lylacwings 12 contributions
k.l
Jun 2, 2008 | Trip type: Business
1/1 found this review helpful

we stayed in new century hotel between 19-22nd of May. the room is standard, clean, and tiny. however, the front deck services is pool and impolite. when we found the air con in our room is warm, (u know the outside wheather is around 27c to 29 c). The first time complaint, the front dest personel tell me with inpatient... more

Management response from
jennifer0804, Secretary of Deputy Manager

Date: Jun 6, 2008Reviewer: Apologize letter to Guest Lylacwings, Shanghai ChinaDear Guest Lylacwings,This is a reply from the hotel management of Best Western New Century Hotel Shanghai. After receiving you complaint through the TripAdvisor website, we have carefully investigated the whole thing happened to you. Please allow me on behalf of my staff, to say sorry about the inconveniences you...

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5 of 5 stars
shirley1208 1 contribution
Los Angeles
Sep 26, 2007 | Trip type: Solo travel

I stayed at 28th floor of this hotel, room is spacious and clean. The metro station is only 2 blocks away that you can easily go around in Shanghai city. The staff I met in front desk and restaurant extended very good services. The Chinese seafood restaurant on 3rd floor provide a very good environment and tasty seafood, I had... more

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5 of 5 stars
LAflygirl 1 contribution
los angeles
Sep 23, 2007 | Trip type: Family

I found the staff to be very hospitable and professional. The front desk was able to foresee my needs as I checked in very late and made my transition into the room comfortably. I also dined at the Chinese restaurant on the third floor and found the food quality to be great. It was fresh and yummy, not too oily... more

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4 of 5 stars
steve_steve 3 contributions
los angeles
Sep 15, 2007
2/2 found this review helpful

I stayed at this hotel as part of china spree tour. Must admit front derk staff spoke very little english and couldnt even find their hotel on a map. But, the location of this hotel is good---you can walk to the Bund (or take a taxi for $1.50) and it is easy to get around the city from the hotel.... more

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2 of 5 stars
paul56 2 contributions
sacramento ca
Aug 18, 2007
1/1 found this review helpful

We stayed here as part of our China Spree parkage tour. Like previous posts, we experienced the same problems, language barrier with the front desk, indifferent attitudes. After check in our cards could not open the door. The bell hops took the luggage to the floor and knocked on doors and told people to go get their luggage more

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4 of 5 stars
iceburg 7 contributions
WALES
Aug 17, 2007
2/2 found this review helpful

Having read previous reviews of this hotel I was very unsure about staying there. But as we were part of a group we had to go whatever. However when we got to the hotel I was pleasently suprised. The staff were friendly, the room was very clean, a good size with three beds (we have a young teenage son), large... more

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New Century Hotel Shanghai Address

No.1111 Liyang Road, Hongkou District, Shanghai 200081, China