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Mandarin Oriental Pudong, Shanghai

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111 Pudong Road (S) Pudong, Shanghai 200120 , China
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Mandarin Oriental Pudong, Shanghai
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Mandarin Oriental Pudong, Shanghai
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474 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Maidstone, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked a 7 night stay in a two-bed serviced apartment which was upgraded to a three-bedroom on arrival. The apartment itself was HUGE with large bedrooms with walk-in wardrobes and bathroom complexes. The views from all rooms were fantastic with views over the river and onto the bund. The room was cleaned impeccably every day and we received lots... More 

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Bolton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

With such a huge choice of luxury hotels to choose from in Shanghai the decision can be a difficult one. Having always been extremely impressed with all of the Mandarin Oriental Hotels I have stayed in over the last 10 years I chose this property and was not disappointed. The room was beautiful (see photo) with an amazing view. As... More 

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Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was staying here for a company conference. Absolutely stunning room with excellent amenities. Staff are friendly and helpful. But it is in a very remote play, nothing in proximity. Wifi is extremely slow and I don't expect that for a 5 stars hotel. Overall a indulgence but not good for business people who need to work with good network connection.

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Perth
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I can only re iterate the comments of others about the superb service. And our apartment in the adjoining building to the hotel was magnificent. But one major criticism - the foyers in both the hotel and the apartments were absolutely freezing due to the draught coming in from the entrance doors. I cannot understand why a deluxe hotel would... More 

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Buenos Aires, Argentina
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great hotel, very well located at the Pudong area, with a huge mall at walking distance and plenty of restaurants in the area. The service was excellent, the breakfast great and it has a very nice pool. The room was superb.

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HK
1 review
5 of 5 stars Reviewed 5 days ago NEW

Everything is excellent. Staff is very helpful, special thanks to Jennifer who greet us at the lobby, reslove our problems, show us the Qi bar and recommed drinks for me and my husband. We have mentioned our upcoming stay in Tokyo Mandarin, and Jennifer kindly offered some tips! MO never disappoint me! The only thing is the hotel is not... More 

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Richmond, Canada
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for four nights in April 2015. First the location. Right on the river in Pudong, but slightly far from the best views of the Bund. The area around the hotel is new and commercial, and rather sterile. For a more atmospheric experience of Shanghai we would recommend staying in Pusi (near the Bund). Access from the airport... More 

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Yunnan
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall an excellent experience staying at MO. The professional team makes the stay enjoyable. Only minor issues with the door staff being not so effiecient. The general hotel environment is very pleasant, great for business, though location is slightly inconvenient compare to other Hotels around LuJiaZui, Pudong.

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MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Hudan100 Thank you for taking your valuable time to share your experience with us on TripAdvisor. We are very happy to hear that you have had an excellent stay with us. In the meantime, we have taken good note of your comments about the efficiency of our doorman. Rest assured that you feedback will be shared with the related... More 

shanghai
1 review
5 of 5 stars Reviewed 2 weeks ago

.i think MO has a very well-trained mangement team. all service treat me very nicely and consistantly. the greeating from yours feel me like home. i was impressed by the house keeping service;& Bruce's asistance and arrangement Both are very very efficient .i can see everyone there are sincere to the guest. I dont feel the same way from the... More 

Review collected in partnership with this hotel

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MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear shizhanhua What a pleasure it was to read your heartwarming message about your recent stay at Mandarin Oriental Pudong, Shanghai! We’re proud and humbled by your generous words of praise which we will share with our colleagues in particular the housekeeping team and Bruce. We are eager to welcome you back again very soon. Yours sincerely Massimiliano Binda Hotel... More 

San Francisco, California
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came across the special rate for the long weekend on the web and figured we should give it a try because past stays at Hong Kong MO was really nice too. I had some questions to call reservation and they answer right away, even give me tips how to book with better benefits. In addition they know I had... More 

Was this review helpful? Yes 1
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear clairekl810 We thank you so much for taking your valuable time to write us a great review on TripAdvisor. We are very happy to hear that your family and your goodself have had a nice stay with us at Mandarin Oriental Pudong, Shanghai. Your kind feedback about our facilities, cake shop and staff service will certainly be shared with... More 

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