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Mandarin Oriental Pudong, Shanghai

5.0 of 5 111 Pudong Road (S) Pudong, Shanghai 200120 , China
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Mandarin Oriental Pudong, Shanghai
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Mandarin Oriental Pudong, Shanghai
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361 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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Hong Kong, China
Contributor
12 reviews 12 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Mandarin keeps up the good work and always impresses. I don't know how they know I am coming, but always welcomes by name and a smile. The club level rooms are a steal in shanghai. 24 hour service. Breakfast is a good mix of western and local. River view is fantastic. If you are a centurion member, there are additional... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Michael Z, Thank you for sharing your experience with us on tripadvisor. We are very happy to hear that you have enjoyed your stay with us at Mandarin Oriental Pudong, Shanghai. Kindly rest assured that we will share your positive comments with our colleagues who will be very motivated. We look forward to welcoming you back very soon for... More 

WI
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot for business (and personal) and I have to say the room was the best one I have ever stayed in. It is large, with a great bathtub and place to apply make up and the view is wonderful! I ordered room service during my first evening and the soup was wonderful. The nan bread was great.... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Travelinwtheboys, We thank you so much for writing us a great review on tripadvisor. It is great to hear that you had a wonderful time at Mandarin Oriental Pudong, Shanghai and that you have enjoyed our Room Service food. In the meantime, we appreciate your valued feedback on our Front Desk staff which we will certainly share with our... More 

Singapore
Top Contributor
92 reviews 92 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there again and overall impresssion was OK but not outstanding. I can see the staff making a real effort in order to provide the best possible services but some of them are lack of training. The whole hotel is well mantianed The thing I do not like is the Zest buffet restaurant which is definitely not for the MO... More 

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Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Further to my previous review about the Mandarin resort in Sanya, I would love to leave some comments here to commend the MO Shanghai hotel as well for such a memorable and enjoyable stay! Came back to China to visit my family and friends...after spending several days in Beijing my hometown, hubby and I decided to have a break in... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear wanderlustCeci, We thank you so much for your kind comments on your stay with us at Mandarin Oriental Pudong, Shanghai. We are very happy to hear that you had a wonderful time with us and that our colleagues were able to delight you. Kindly rest assured that we will share your generous words of praise with our colleagues in... More 

Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Its a rather new Hotel on the Pudong side just beside the River. Rooms are nice and cosy as you would expect from MO Check in is excellent and fast (in room) Too bad it was only 1 night stay so I did not get to enjoy much of the hotel.

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear WKKL Thank you for sharing your experience with us on tripadvisor. We are delighted to learn that you found our check-in efficient and our restaurants very good. Kindly rest assured that we will pass your generous words of praise onto our colleagues who will be very motivated. We look forward to welcoming you back very soon and hope that... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at countless hotels, but this one stands out with its very personable service. The million-dollar view from its suites alone is worth the money. in these days where traveling is both lifestyle and necessity, it is a pleasure to encounter a hotel where guests still come first above all else. I loved the view from its windows... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear Pauline Dawn L, We thank you so much for writing us a great review on tripadvisor. It is great to hear that you had a wonderful time at Mandarin Oriental Pudong, Shanghai. We will share your positive comments with our colleagues who will be very motivated. Look forward to welcoming you back before long for another enjoyable stay. Yours... More 

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel over the weekend with my husband and son. This is no doubt the best luxury hotel I have ever stayed and their top service absolutely worth my time to write a view about. Firstly, the location is very ideal by the riverfront. By walking distance, our family had a very pleasant stroll by Bing Jiang... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear jane m Thank you for writing us a great review on tripadvisor. We are very happy to hear that your family and your goodself had a wonderful time with us over the weekend. It is most gratifying to receive such positive feedback from you with regard to our hotel location and facilities. Kindly rest assured that we will share... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing room, view, service and food. I rank it up there with the Mandarin Oriental Tokyo, which is my favorite hotel in the world. I hope to get back there on pleasure (vs. business). The hotel restaurants were also fabulous and my colleague enjoyed the pool.

Review collected in partnership with this hotel

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear jhuset Thank you for writing us a great review on tripadvisor. We are very happy to hear that you found our restaurants fabulous and that your colleagues enjoyed the pool. We look forward to welcoming you back very soon. Yours sincerely Massimiliano Binda Hotel Manager More 

KL
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great service from Alex, who is a Supervisor at Yong Yi Ting. He noticed I did not eat much during dinner. I told him I did not have much appetite, because I was having a very bad cold, cough and temperature. After our meal, he brought a pot of hot lemongrass & ginger tea to aid my cold and cough.... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear lonepine2008 Thank you for writing us a great review on tripadvisor. We are very happy to hear that you have enjoyed our service. Kindly rest assured that we will pass your generous words of praise onto Alex and the Duty Manager who were singled out for their attentive service. We look forward to welcoming you back very soon. Yours... More 

Zagreb, Croatia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely the best hotel I've ever stayed. The service was second to none. Amazing spacious rooms with beds imported probably from heaven. The breakfast was so good that I had raised on a daily basis an hour earlier in order to longer enjoyed it. Very nice pool and Spa section. The only Pudong hotel that actually have a nice green... More 

Was this review helpful? Yes
MO_Pudong, Hotel Manager at Mandarin Oriental Pudong, Shanghai, responded to this review

Dear e-Tours, Thank you for sharing your experience with us on tripadvisor. It is wonderful to know that you had a great time with us at Mandarin Oriental Pudong, Shanghai. Kindly rest assured that your generous commendations will be certainly shared with our collagues who will be very motivated. We look forward to welcoming you back before long. Yours sincerely... More 

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Additional Information about Mandarin Oriental Pudong, Shanghai

Address: 111 Pudong Road (S) Pudong, Shanghai 200120 , China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Mandarin Oriental Pudong, Shanghai 5*
Number of rooms: 362
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Hotel Style:
#1 Romantic Hotel in Shanghai
#1 Business Hotel in Shanghai
#1 Luxury Hotel in Shanghai
#1 Spa Hotel in Shanghai
#2 Family Hotel in Shanghai
#330 Best Value Hotel in Shanghai

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