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All 3,843 Shanghai hotels

Sheraton Shanghai Waigaoqiao Hotel

4.5 of 5 Hotel   |   No.28 Jilong Road Waigaoqiao Bonded Area, Shanghai 200131, China (Waigaoqiao)
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Sheraton Shanghai Waigaoqiao Hotel
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Ranked #89 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
nolukinbak Bangalore, India
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44 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bangalore, India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for 3 nights . Check in procedure really smooth . Spacious lobby area . Staff is cooperative . The room is spacious provided with all the amenities to carry out business works(Wifi & LAN port) .Good in house entertainment system for non chinese speaking guests as they provide few English chanels and through HDMI you can... More

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Sheraton W, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at Sheraton Shanghai Waigaoqiao in the future. Be well! More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second time staying in this property..with my family . We love the comfy bed, swimming pool and its large suite room. This hotel has the biggest executive lounge that I ever seen...especially for guest who likes wooden carving antiques in the lobby and hall ways, surely will enjoy it. It has live music in the lobby lounge... More

Was this review helpful? Yes 1
Sheraton W, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us. At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. More

turin
Top Contributor
80 reviews 80 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2014

I have been for 5 days here because it is near the office. the structure is very good but as near a new building (?) is under construction there is a lot of noise. People are kind but English sometime is a problem. in my room the air from the a/c was going directly on the bed and I do... More

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外高橋喜來登酒店, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. We appreciate your kind words. We are dedicated to making every effort to assure a pleasant experience, and rest assured that we will share it with hotel team for future improvement. Looking forward to welcoming you... More

Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 5, 2014

I came here with about 250 other guests with just a few hours notice when our flight was canceled. They did a great job of dealing with grumpy passengers, getting us into rooms, feeding us, and helping us get checked out. The hotel is beautiful, with a large comfortable lobby, and I was in a really lovely, huge, and comfortable... More

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外高橋喜來登酒店, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us. We appreciate your kind words regarding our hotel facilities and service. At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. Be well! More

Oxford, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 20, 2014

We were placed here after our Air France flight was cancelled. The hotel was clean, modern and well serviced. Room was spacious, clean and well presented. The location of the hotel is in the trade free zone so probably suitable only for those on business or, like us, with no choice because of flight cancellations!

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外高橋喜來登酒店, Guest Service Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear guest, we appreciate your kind words and thank you for staying at Sheraton Shanghai Waigaoqiao. We are very proud to have made your stay a pleasant one, and look forward to welcoming you back in near future. Be well! More

Drax
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 19, 2014

The Sheraton is exactly what you expect, a good quality hotel with all the mod cons, close to the FTZ, and less than 45 minutes from the international airport. The staff are always friendly, and the food has good mix of local, Asian and International cuisine. It's not really the place to stay if you are wanting to visit the... More

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外高橋喜來登酒店, Guest Service Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us.At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. Be well! More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed May 18, 2014

This hotel is located just minutes from the subway system and Shanghai which makes it very easy and inexpensive to get around the city. The staff is very nice and will assist with any needs you have. New hotel about 20 min taxi ride from airport.

Was this review helpful? Yes
外高橋喜來登酒店, Guest Service Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear guest, we appreciate your kind words and thank you for staying at Sheraton Shanghai Waigaoqiao. We are very proud to have made your stay a pleasant one, and look forward to welcoming you back in near future. Be well! More

hong kong
Top Contributor
82 reviews 82 reviews
43 hotel reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed March 31, 2014

They treat you very "right" here. The Exec Lounge was under renovation so they simply open up the bar from 5:30-8:00 pm and you can have whatever you like and with a smile. Nice touch. My suite was spacious and the bed incredibly comfortable. Yes, you are in Shanghai and if you look out the window you can see smokestacks... More

Was this review helpful? Yes 1
外高橋喜來登酒店, Guest Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Greetings from Sheraton Shanghai Waigaoqiao Hotel, thank you for choosing us and share your experience. We would really appreciate your compliments which more than better to motivate us. and we are looking forward to see you again in near future. Warmest Regards! More

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 30, 2014

Stayed 2 nights here. Beds are comfy, room are very spacious even for 3 people as we added an extra bed here. Facilities are pretty new and well maintained, staffs are also helpful. The only bad point is the location, rather remote and away from the city. And it is located near to many industrial and constructions area. But luckily... More

Was this review helpful? Yes 2
外高橋喜來登酒店, Guest Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Your comments are really helpful on enhancing ourselves till perfection, and we are looking forward your next visit. Also, regarding the location issue which you mentioned, kindly let you know that our concierges are more than happy to help you on a shorter and convenience way to reach town, please do not feel hesitate to ask them for... More

mumbai
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 27, 2014

Excellent hotel, good ambienence. nice helpful staff. walkable to the metro station. calm and cool place. very very good breakfast and variety of menu. room was excellent specially the bed the moment lay down you will go into deep sleep

Was this review helpful? Yes
外高橋喜來登酒店, Customer Relationship Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Greetings from Sheraton Shanghai Waigaoqiao Hotel, thank you for choosing us and share your experience. We would really appreciate your compliments which more than better to motivate us. and we are looking forward to see you again in near future. Warmest Regards! More

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Additional Information about Sheraton Shanghai Waigaoqiao Hotel

Address: No.28 Jilong Road Waigaoqiao Bonded Area, Shanghai 200131, China
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Shanghai Waigaoqiao Hotel 4.5*
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