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All 3,934 Shanghai hotels

Sheraton Shanghai Waigaoqiao Hotel

4.5 of 5 Hotel   |   28 Jilong Road China (Shanghai) | Pilot Free Trade Zone, Shanghai 200131, China (Waigaoqiao)
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Sheraton Shanghai Waigaoqiao Hotel
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Ranked #87 of 3,934 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
BrokenAngel88 Kuala Lumpur, Malaysia
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48 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Rooms are very modern but subtle. Like the tv mirror in the huge bathroom. Also the personalised tv with free movies and ambience setting, and curtains and blinds are motor driven. Very spacious too with a walk-in wardrobe. and separate, modern shower, large bathtub and separate toilet room. Gym is very well equipped including the locker rooms. The only thing... More 

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michellemao918, Guest Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at Sheraton Shanghai Waigaoqiao in the future. More 

Ludwigshafen, Germany
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2014

This Sheraton hotel is definitely one of the better places I've stayed in in Waigaoqiao. Rooms: Generous size, state-of-the-art equipment, well designed; highlights: walk-in closet, electrically driven curtains Service: Excellent, professional, customer oriented; with the exception of technical staff, allmost every employee I interacted with spoke at least basic English (which is not typical in Shanghai, e.g. talking to housekeeping... More 

Was this review helpful? Yes
michellemao918, Guest Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear guest, We appreciate your kind words and thank you for staying at Sheraton Shanghai Waigaoqiao. We are very proud to have made your stay a pleasant one, and look forward to welcoming you back in near future. More 

Brussels
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 2, 2014

Staying at this hotel from 28 Nov 2014 to 1st Nov 2014 due to conference was taking place at this hotel. The hotel is very far away from the Pudong financial center, more than an hour by car or by subway. Nothing to see nor to shop in the surrounding at this hotel. Hotel double room are spacious, nice and... More 

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michellemao918, Guest Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at Sheraton Shanghai Waigaoqiao with us. We will share your experience with hotel team for future improvement, and we are looking forward to welcoming you at the hotel soon. More 

Sydney, Australia
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stayed in this hotel for 3 nights at the end of a tour.The very large beds and huge pillows were very comfortable. The bathroom huge with a massive bath and a TV in the mirror.The hotel was about 1/2 hours metro ride from the centre of Shanghai. A 5 minute walk gets you to the station and the ticket... More 

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michellemao918, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear guest, we appreciate your kind words and thank you for staying at Sheraton Shanghai Waigaoqiao. We are very proud to have made your stay a pleasant one, and look forward to welcoming you back in near future. More 

Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed September 2, 2014

Stayed in this hotel for 3 nights . Check in procedure really smooth . Spacious lobby area . Staff is cooperative . The room is spacious provided with all the amenities to carry out business works(Wifi & LAN port) .Good in house entertainment system for non chinese speaking guests as they provide few English chanels and through HDMI you can... More 

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Sheraton W, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, Thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. I very much appreciate your kind words and we look forward to welcoming you back with us at Sheraton Shanghai Waigaoqiao in the future. Be well! More 

Shanghai
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2014

This was my second time staying in this property..with my family . We love the comfy bed, swimming pool and its large suite room. This hotel has the biggest executive lounge that I ever seen...especially for guest who likes wooden carving antiques in the lobby and hall ways, surely will enjoy it. It has live music in the lobby lounge... More 

Was this review helpful? Yes 1
Sheraton W, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us. At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. More 

turin
Top Contributor
81 reviews 81 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 11, 2014

I have been for 5 days here because it is near the office. the structure is very good but as near a new building (?) is under construction there is a lot of noise. People are kind but English sometime is a problem. in my room the air from the a/c was going directly on the bed and I do... More 

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外高橋喜來登酒店, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for sharing your experience on your recent stay with us. We are very proud to have made your stay comfortable. We appreciate your kind words. We are dedicated to making every effort to assure a pleasant experience, and rest assured that we will share it with hotel team for future improvement. Looking forward to welcoming you... More 

Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 5, 2014

I came here with about 250 other guests with just a few hours notice when our flight was canceled. They did a great job of dealing with grumpy passengers, getting us into rooms, feeding us, and helping us get checked out. The hotel is beautiful, with a large comfortable lobby, and I was in a really lovely, huge, and comfortable... More 

Was this review helpful? Yes
外高橋喜來登酒店, Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us. We appreciate your kind words regarding our hotel facilities and service. At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. Be well! More 

Oxford, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 20, 2014

We were placed here after our Air France flight was cancelled. The hotel was clean, modern and well serviced. Room was spacious, clean and well presented. The location of the hotel is in the trade free zone so probably suitable only for those on business or, like us, with no choice because of flight cancellations!

Was this review helpful? Yes
外高橋喜來登酒店, Guest Service Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear guest, we appreciate your kind words and thank you for staying at Sheraton Shanghai Waigaoqiao. We are very proud to have made your stay a pleasant one, and look forward to welcoming you back in near future. Be well! More 

Drax
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 19, 2014

The Sheraton is exactly what you expect, a good quality hotel with all the mod cons, close to the FTZ, and less than 45 minutes from the international airport. The staff are always friendly, and the food has good mix of local, Asian and International cuisine. It's not really the place to stay if you are wanting to visit the... More 

Was this review helpful? Yes
外高橋喜來登酒店, Guest Service Team at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Guest, thank you for choosing to stay at Sheraton Shanghai Waigaoqiao and sharing your pleasant experience with us.At our hotel, every effort will be made to provide you with the satisfied services. We sincerely look forward to welcoming your next visit in near future. Be well! More 

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Additional Information about Sheraton Shanghai Waigaoqiao Hotel

Address: 28 Jilong Road China (Shanghai) | Pilot Free Trade Zone, Shanghai 200131, China
Location: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Shanghai Waigaoqiao Hotel 4.5*
Number of rooms: 451
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Hotel Style:
#39 Spa Hotel in Shanghai
#76 Luxury Hotel in Shanghai
#89 Business Hotel in Shanghai
#192 Best Value Hotel in Shanghai

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