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Banyan Tree Shanghai On The Bund

#40 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.19 Gong Ping Road, Shanghai 200085, China
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Banyan Tree Shanghai On The Bund
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Banyan Tree Shanghai On The Bund
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100 reviews from our community

Traveler rating
    63
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    9
    3
    3
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13
31
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Dubai, United Arab Emirates
Top Contributor
168 reviews 168 reviews
85 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

So far the best hotel I've stayed in Shanghai and we've tried quite some be it for business or pleasure.Stayed in one of their Suites worth every extra dollar. Extra large tub with a fabulous view on Shanghai. The rooftop lounge bar terrace is among the best places to hang out in town, we were lucky enough to meet the... More 

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Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear RolandUO ,We thank you so much for writing us a great review on tripadvisor about your recent stay at Banyantree Shanghai on The Bund. We are very happy to hear that you have enjoyed your stay with us. Kindly rest assured that we will share your kind comments with our colleagues who will be very motivated. We look forward... More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Room with big window and wonderful view of the bund. Soak yourself in the big round bath tub by the window is simply amazing, day or night, and is a totally unique experience in Shanghai. Staffs are polite and professional. While the location is a bit off the city centre, it's indeed an advantage as it offers the tranquillity you... More 

Was this review helpful? Yes 1
Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear rling_hk ,We thank you so much for writing us a great review on tripadvisor about your recent stay at Banyantree Shanghai on The Bund. We are very happy to hear that you have enjoyed your stay with us. Kindly rest assured that we will share your kind comments with our colleagues who will be very motivated. We look forward... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous warm welcome on my return to the Banyan tree Shanghai last week, the door team were overly helpful and it was heart warming to see so many smiling faces, especially after my long flight. The spa was amazing, as always and the restaurant team more engaging than I have ever known. I look forward to my return more than... More 

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Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear Missfellows, We thank you so much for writing us a great review on tripadvisor about your recent stay at Banyantree Shanghai on The Bund. We are very happy to hear that you have enjoyed your stay with us. Kindly rest assured that we will share your kind comments with our colleagues who will be very motivated. We look forward... More 

Shanghai
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Banyan Tree is not the ideal location if you're visiting Shanghai but if you're actually looking for something set away from the chaos of the city, you really can't go wrong. We didn't see many other guests during our visit but that only added to the feeling of escaping the bustle. The rooms are immaculate and a complimentary upgrade... More 

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Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Thank you for choosing Banyantree Shanghai On The Bund to stay and sharing your experience with us on tripadvisor. We are very happy to hear that you have enjoyed your stay with us and that you found our hotel has great view. Kindly rest assured that we will share your feedback with our colleagues who will be very motivated. We... More 

London, United Kingdom
Top Contributor
173 reviews 173 reviews
114 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed February 28, 2015

Definitions of the Bund have stretched in recent years, but actually you will be glad to be a mile or two away from the original Bund and its noisy traffic and touting touts. The Banyan Tree is a great hotel, beautifully designed, with fabulous rooms, all with a great view of the other side of the river, with its impressive... More 

Was this review helpful? Yes 1
Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Thank you for choosing Banyantree Shanghai On The Bund to stay and sharing your experience with us on tripadvisor. We are very happy to hear that you have enjoyed your stay with us and that you found our hotel nicely designed. Kindly rest assured that we will share your feedback with our colleagues who will be very motivated. We look... More 

Ramat Hasharon
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

A sparking clean top class hotel. Rooms are large and fully equipped with latest pampering technology. It is however off centre from The Bund. The spa is beautiful and the treatments are highly satisfying.

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Claire Z, General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear Ramat Hasharon: We thank you so much for writing us a great review on tripadvisor about your recent stay at Banyantree Shanghai On The Bund. We are very happy to hear that you have enjoyed your stay with us. Kindly rest assured that we will share your kind comments with our colleagues who will be very motivated. We look... More 

Sydney, Australia
Top Contributor
122 reviews 122 reviews
121 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed January 23, 2015

We stayed in both the Panorama River View, and Panorama Oasis Pool rooms (on different nights!) - we loved both and enjoyed having a bathtub (or in the latter case, small swimming pool) next to the window with amazing views of Pudong and down the river to The Bund. We also loved the zen pool and the breakfast was very... More 

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Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear Valued Guest, Thank you very much for staying with us and reviewing property. It is a great pleasure to know that you really had wonderful time here. We are looking forward to see you soon again! All the best! More 

Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 23, 2015

If you do not want to be right in the middle of things on the bund then this is the place for you. We had one of the most beautiful suites with a view one could ask for. Our room had the floor to ceiling windows looking out over the river to the Pudong. I can not recommend more for... More 

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Claire Z, Personal Assistant To General Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear valued guest: Thank you very much for staying with us and reviewing our property. It is a great pleasure to know you had wonderful time here! We look forward to see you again soon! All the Best! More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed December 22, 2014

I recently stayed at this hotel and loved it. It's a little way away from things, but the hotel has a London taxi to take you near the bridge, taxis are plentiful. All very new and clean, views of the river magical. The staff were delightful, very keen to help out, and very polite. Once I got the hang of... More 

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YvonneDeSuner, Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear Zak23, Thank you very much for staying with us and sharing your feedback. We are thrilled to read that you enjoyed the hotel services and facilities. I very relief that we manage to reach you on time at the airport to catch your flight! Thank you once again, we appreciate very much your feedback and we truly hope to... More 

Swadlincote, United Kingdom
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 9, 2014

I have just spent 2 nights at the double tree......my first impression was how clean it was, and how friendly the staff were, my room was huge and comfortable with good bits and pieces in the bathroom, good shower pressure....the downside was the room was so so hot and the temperature control was useless, however after opening the window (not... More 

Was this review helpful? Yes
YvonneDeSuner, Manager at Banyan Tree Shanghai On The Bund, responded to this review

Dear valued guest, Thank you very much for your time writing your review. We are delighted to read that you enjoyed the hotel services and facilities. We are truly sorry that the air condition cooling system at your room was not working properly. Kindly please contact me for any future stay, we will like to make sure your next stay... More 

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