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Renaissance Shanghai Caohejing Hotel

4.5 of 5 Hotel   |   No.397 Tianlin Road, Caohejing High-Tech Park, Shanghai 200233, China (Caohejing Development Zone)
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Ranked #57 of 3,934 Hotels in Shanghai
4.5 of 5 stars 77 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Ernie--Jansen Oudenbosch, Noord-Brabant, Netherlands
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77 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oudenbosch, Noord-Brabant, Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel gives you the feeling being home! Service is with a capital S. Freindly and well trained staff; hotel rooms perfect. Quality of restaurants is as well very good and plenty of choice. Roughly 45 min to Pudong Airport.

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Singapore
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

A very new hotel with a pool of excellent service oriented staffs. Each staff is there to help you before you even ask for it. Nicely decorated and give you a warm and welcoming feel. The breakfast is excellent with many options. Keep up the standard!

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Maplewood, New Jersey
Top Contributor
122 reviews 122 reviews
21 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was excellent but not very centrally located. We stopped over for one night and really enjoyed our stay here. The rooms were top notch. (The surprise was the shade which covered the glass wall between the shower and the room..... in the bathroom. No worries, there is a switch which controls the shade automatically) The room was clean... More 

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Annapolis, Maryland
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel property outside the main city limits. Can be a long ride in traffic. This property is clean and well maintained. The staff is excellent in all departments. The club level lounge had a very good breakfast and happy hour. The rooms are well appointed and quite. The hotel is also good for meetings and a leisure stay. Located... More 

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2 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed there last Month for a business trip for about 10 days. It's a decent business hotel. It's clean with very friendly staff. I had my birthday during my stay there. They placed a huge plate of nice mini cakes/desserts in my room on that day, it was a very nice surprise. There was one thing that I was very... More 

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RenaissanceCaohejing, Marketing Communications Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you for choosing the Renaissance Shanghai Caohejing Hotel for your recent visit to Shanghai. I do appreciate you taking the time to review us on Tripadvisor and regret to read of your experience. Rest assured that we value every comment and will continue to work towards preventing repeat incidents. Please contact Andy Ding, our Food and... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for about a week while on business in Shanghai. From the hotel, we were easy walking distance to our office. Cabs were easy to get and the metro station was not a far walk either to get access to downtown. The service at the hotel was top notch. Very welcoming and kind staff and prompt service. The... More 

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Chennai (Madras), India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Have been there for a business trip for around 2 weeks. Hotel was located exactly in the middle of business. Easily access to shops, malls, restaurants etc. Every time i used to receive a warm gesture from the hotel personnel during our breakfast. it was so kind to see the way how they receive the guests. Even the management has... More 

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Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

This is one of the best business hotels I have ever been, with some great management and highly customer focused staff. I will definately come back to the Caohejing for my next business trips in China. Ps. Get freshly made pancakes from the breakfast buffet!

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Essex
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2014

I agree with a number of the contributors that this is not the ideal hotel location if you just want Shanghai nightlife. However it is a very nice hotel and I certainly did not experience any of the issues others have mentioned. Admittedly I do have the advantage of a Marriott gold card and so had an upgrade room and... More 

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RenaissanceCaohejing, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback regarding your recent stay here at the Renaissance Shanghai Caohejing Hotel. We are most delighted to hear that you are satisfied with your stay at our hotel . Everything we do is aimed at providing you with an excellent hotel experience and your feedback is... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 29, 2014 via mobile

The hotel is very new so the lobby/rooms are in very good conditions. Hotel staff are nice. The location of the hotel is great as it's in the middle of an industrial park. So most of the people staying here are from surrounding companies. Metro line 9 is close to the hotel and this means you have a good connection... More 

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RenaissanceCaohejing, Public Relations Manager at Renaissance Shanghai Caohejing Hotel, responded to this review

Dear Valued Guest, Thank you for your comments regarding your stay at the Renaissance Shanghai Caohejing Hotel. It is delighted to learn that you are satisfied with all the aspects of our hotel. We look forward to welcoming you back and to providing you with another memorable stay. Yours sincerely, Fiona Zhang Marketing Communications Manager More 

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Additional Information about Renaissance Shanghai Caohejing Hotel

Address: No.397 Tianlin Road, Caohejing High-Tech Park, Shanghai 200233, China
Location: China > Shanghai Region > Shanghai > Caohejing Development Zone
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Caohejing Hotel 4.5*
Number of rooms: 373
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Hotel Style:
#29 Spa Hotel in Shanghai
#34 Business Hotel in Shanghai
#52 Luxury Hotel in Shanghai
#268 Best Value Hotel in Shanghai

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