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All 3,841 Shanghai hotels

InterContinental Shanghai Ruijin

4.0 of 5 Hotel   |   No.118 Ruijin Er Lu, Huangpu District, Shanghai 200020, China (Hengshan Road)
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InterContinental Shanghai Ruijin
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88%
Ranked #40 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
noidea65 Tilburg, The Netherlands
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230 people have reviewed this hotel

Traveler rating
    115
    86
    19
    7
    3
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22
48
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61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
  • French first
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English first
Tilburg, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Luxurious hotel, situated in a peaceful and quiet oasis in the middle of Shanghai's very busy French Concession area. Great rooms, excellent staff. Club arrangement recommended. It includes traditional high tea and happy hour (2 hours) including all kinds of snacks. The staff was very helpful.

Was this review helpful? Yes 1
London
Top Contributor
74 reviews 74 reviews
61 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very pleasant find. Very quiet location in its own grounds in the centre of Shanghai. The rooms were small but very comfortable and well designed. The lobby area is very grand and imposing. Friendly and helpful staff. Good breakfast buffet. The only downside was the time it took to get taxis to turn up as it is... More

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear Babylon1970, Greetings from InterContinental Shanghai Ruijin Hotel! First of all, thank you for taking your precious time to write about your unpleasant experience. We appreciate you raise the issues to our attention, I will reflect to the related department heads to make improvement. On the behalf of the entire team, we would like to thank you again for choosing... More

Beijing, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location and charming hotel. Friendly staffs especially for doorman and club lounge service attendant. Lovely swimming pool, beautiful garden. The only little has to improve is the Room Service Food quality and delivery efficiency. Beside that, its a perfect stay.

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear janus_lv, Thank you for taking the time to share your detailed reviews about your recent stay at InterContinental Shanghai Ruijin Hotel! We appreciate you raise the issues to our attention, I will reflect to the related department heads to make improvement. Looking forward to welcoming you back in the near future. Best regards, InterContinental Shanghai Ruijin Team More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I just check out today. I have to say it's a unforgettable stay in Shanghai. Hotel's policy for ra is really nice . But there is a little bad smelling in my room 2315. Besides, others is really nice. Nice building, kindly front desk staff Karin huang, and historic club lounge. BTW, Thanks for duty manager mr. He share afternoon... More

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear Minghan L, Thank you for taking the time to share your detailed reviews about your recent stay at InterContinental Shanghai Ruijin Hotel! Your satisfaction is the best compliments for us! which encourages our staff to consistently do our best for our valuable guests. Looking forward to welcoming you back in the near future. Best regards, InterContinental Shanghai Ruijin Team More

Toledo, Spain
Top Contributor
95 reviews 95 reviews
66 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is an amazing Hotel You feel like you are in an old Colony house from XIX century within a British colonial park 1. Rooms are cleaned and quite. Quality of mattress and pillow are great 2.- Bathroom: speechless. just look at the bath tub from my pictures 3.- Breakfast with almost everything. You can order fresh juices and omelettes... More

Was this review helpful? Yes 1
INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear Jos8Toledo, Greetings from InterContinental Shanghai Ruijin! First of all, thank you for taking your precious time to post a detailed review onTripAdvisor. We are very sorry to read that you experienced inconvenience because we did not meet your expectations.We are fully aware the seriousness of your complaint, and we admit the service we provided did not meet our standards.Please... More

Prague, Hlavni Mesto Praha, Czech Republic
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 22, 2014

I stayed there during my business trip. Very unique is the garden - it is very rare to have little piece of green just for yourself in the middle of Shanghai. Very nice neighbourhood if you are into walking and exploring local places. Malls and restaurants are few minutes by taxi. The place itself is really luxurious and personnel is... More

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear ZuZua, Thank you for choosing InterContinental Shanghai Ruijin and taking the time to post a detailed review by sharing your recent stay with us. We are delighted to learn that you truly enjoyed your stay here. Please be assured that we certainly take all of your feedback very seriously and we are working hard in our effort to continually... More

Shanghai, China
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

We were upgraded to Club room and stayed for 2 nights. The room was cosy with European style if decorating but not lack the oriental touch. Its a pity the room is a bit smaller if compared with the huge bathroom. Nevertheless my kid liked it so much. Don't miss the garden stroll. Very good hospitality. Enjoyed the stay very... More

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear Kher Foo L, Greetings from InterContinental Shanghai Ruijin Hotel! We are delighted to know that you truly enjoyed your stay here.Your satisfaction is the best compliments for us! Thank you for your nice comment again, which encourages our staff to consistently do our best for our valuable guests. Looking forward to welcoming you back in the near future. Best... More

Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed for 4 nights, choosing this hotel for its location in the French Concession. We were a short walk from many fantastic restaurants, bars, parks and great shopping and a cab ride away from any other Shanghai attractions. It's location meant that as soon as we left the hotel's grounds, we were in leafy pleasant surroundings. We also loved... More

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INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Dear Harefield109, Greetings from InterContinental Shanghai Ruijin Hotel! Thank you for taking your precious time to post a detailed review on TripAdvisor. We are delighted to learn that you truly enjoyed your stay here.Your satisfaction is the best compliments for us and we do look forward to see you back soon. Best regards, InterContinental Shanghai Ruijin Team More

Singapore
Top Contributor
55 reviews 55 reviews
29 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed July 3, 2014

I have previously stayed at the Intercontinental Puxi and really enjoyed that hotel, and would have returned there, but the pictures of this garden atmosphere really intrigued me and got me to check it out. I was not disappointed, this is a fantastic hotel in the heart of the French Concession but if feels miles and decades away. I believe... More

Was this review helpful? Yes 1
INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Thank you for choosing InterContinental Shanghai Ruijin and taking the time to post a detailed review by sharing your recent stay with us. We are delighted to learn that you truly enjoyed your stay here Your satisfaction is the best compliments for us! Thank you for your nice comment again, which encourages our staff to consistently do our best for... More

Vancouver, Canada
Top Contributor
62 reviews 62 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 2, 2014

This is an older hotel in a great area. The rooms were a little dated, but still very nice. Inside the complex there is a large garden with trees to relax if needed. Outside the walls, your hit with the hustle of Shanghai. There are a couple of different buildings at this hotel so this is not a standard one... More

Was this review helpful? Yes
INTERCONTINENTALS, Public Relations Manager at InterContinental Shanghai Ruijin, responded to this review

Thank you for your nice comment, which encourages our staff to consistently do our best for our valuable guests. We look forward to an opportunity to welcoming you back to us in the near future. Best regards, Marketing Communications More

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Additional Information about InterContinental Shanghai Ruijin

Address: No.118 Ruijin Er Lu, Huangpu District, Shanghai 200020, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hengshan Road
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — InterContinental Shanghai Ruijin 4*
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Also Known As:
Ruijin Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#23 Spa Hotel in Shanghai #25 Romantic Hotel in Shanghai #29 Business Hotel in Shanghai #37 Luxury Hotel in Shanghai #330 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
InterContinental Hotels & Resorts unveils its first China heritage hotel – the InterContinental Shanghai Ruijin – located across a 100-acre historic garden estate in the heart of Shanghai. Guests from around the world can now experience an important part of Shanghai’s glamorous early 20th-century heritage in an exclusive garden setting, while enjoying InterContinental’s world-class ‘In the Know’ service and luxury amenities. ... more   less 
Number of rooms
238

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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