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Shanghai Marriott Hotel Hongqiao

#93 of 3,976 Hotels in Shanghai
Certificate of Excellence
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2270 Hongqiao Road, Changning District, Shanghai 200336, China
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Best prices for: 1 room 1 guest
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Shanghai Marriott Hotel Hongqiao
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Shanghai Marriott Hotel Hongqiao
Shanghai Marriott Hotel Hongqiao
Shanghai Marriott Hotel Hongqiao
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316 reviews from our community

Traveler rating
    110
    148
    46
    10
    2
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2
11
18
155
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
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    (92)
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    (83)
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    (78)
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St. Johns, Florida
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first stay at this hotel and it was a very good experience. The front desk staff was helpful from checkin until departure. I had dinner in the main restaurant on the first evening and the food was very good. Service was okay, but I noticed in all the restaurants where I dined in China, efficiency is the... More 

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Vancouver
Top Contributor
55 reviews 55 reviews
46 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Shanghai Marriott Hongqiao in early May for a night in transit back from Suzhou. As a Marriott it is a nice clean hotel. It is located near the Hongqiao airport and train station so it's a bit away from the Bund. We didn't venture out around the hotel much but it looked safe and clean but it's... More 

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Bangkok, Thailand
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel with great service. Had to wait for room serive a little bit longer then normal but not to mention. Room was perfect and the bed nice and soft. Great breakfast Next time we will stay again in this hotel.

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Dhaka City, Bangladesh
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Reached there @ midnight and left the next day but wow what a grand hotel, unique facilities and extremely friendly staffs! I will surely love to stay here on my next trip! The location is at the quite side of the city and lavishly green all around! Food was awesome and overall hospitality was like great, I wish I was... More 

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Billingham, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Bed Fantastic – huge, soft and quality bedding Room Fantastic – large, quiet, good decoration, lots of power sockets, clean bathroom with tub Air-con Fantastic – very responsive in May Amenities Fantastic – multiple restaurants, room service, executive lounge is great, help yourself food and drinks, happy hour for two hours, breakfast buffet etc. Service Fantastic – like coming home... More 

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Honeyville, Utah
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

This hotel is wonderful! They have great customer service with people who like their job and are kind and courteous! A lot of them can speak good English. There is always some staff that we know from our last stay, so it makes it nice to see familiar faces. Steven is one of them! As soon as you arrive there... More 

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HongqiaoMarriott, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Jenny B, Thanks for your continuous support for Shanghai Marriott Hotel Hongqiao. We are thrilled to hear that you have been taken great care of by our outstanding staff. It is our pleasure to give you the best experience every time you stay with us and leave you the perfect memory when you travel to Shanghai. We look forward... More 

Wisconsin
Top Contributor
120 reviews 120 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 30, 2015

When I travel to China, I always prefer to stay in a Marriott. Unfortunately, this time I was a little disappointed. The hotel is in a great location for the business traveler who is doing work on the outside of Shanghai near the suburbs. The hotel entrance is very nice until you get to your room and feel a sense... More 

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HongqiaoMarriott, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear GattoViziato, We regret to hear that your stay with us did not meet your expectations. We apologize that our facilities did not give you the best experience. As the first Marriott hotel in Shanghai, we aim to offer the original Marriott experience for our guests. All of facilities are maintained on a regular basis and we do have plans... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 29, 2015

the staff was great especially in the executive lounge. Upgraded to the executive floor and it was worth the extra money. they first gave me a smoking room even though I had requested a non-smoking room and I was able to change rooms the next day. the room faced to the street but was very quiet and large enough. the... More 

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HongqiaoMarriott, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Lavaboarding, I would like to sincerely thank you for coming to stay with us and for taking the time to share your valuable insights. I am glad that our service and facilities were excellent for you. Thank you as well for your comments on our executive lounge. We aim to provide guests excellent business service with fantastic leisure experience... More 

Singapore, Singapore
Top Contributor
73 reviews 73 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 21, 2015

I generally have good experience with Marriott staff, and this hotel did not disappoint. Warm welcome, helpful (came during peak, but staff tried their best to secure a room) and friendly. The hotel's location is very good. Walking distance to city centre. I wish I had a better room, though. My next door was noisy and the room I had... More 

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HongqiaoMarriott, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Janlan2x, Thank you for choosing Shanghai Marriott Hotel Hongqiao. Located at the center of Hongqiao area, our hotel consistently offers guests impeccable service and comfortable accommodation experience. We take all our guest comments seriously because we believe your feedback will help us improve greatly. Chinese restaurant is currently running independently. We have F&B outlets such as Marriott Cafe, Manhattan... More 

Mexico City, Mexico
Top Contributor
83 reviews 83 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 18, 2015

Nice place, rooms are ok, nothing really special but quality is std for the chain. Buffet is great either for breakfast, lunch or dinner, lots of options either for chinese food or more western. Staff is so friendly you'll feel like a star, from the check in to the concierge, at the cafeteria/restaurant wow!!!, they literally run to comply with... More 

Was this review helpful? Yes 1
HongqiaoMarriott, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Okumare, Thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very pleased to know that you had a wonderful experience with us. It is our great pleasure to give you the best service during your stay. We always aim to give our guests comfortable accommodation with considerate service and we truly hope you will come back for your... More 

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