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All 3,560 Shanghai hotels

Shanghai Marriott Hotel Hongqiao

4.5 of 5 Hotel   |   2270 Hongqiao Road, Changning District, Shanghai 200336, China (Hongqiao)
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Shanghai Marriott Hotel Hongqiao

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83%
Ranked #95 of 3,560 hotels in Shanghai
Certificate of Excellence 2013
A recent review
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258 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Bangkok, Thailand
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is usually my first choice when I am in this part of Shanghai. They have good clean rooms, silent for a good night's sleep, with ambient and efficient aircon in most rooms, and good internet connectivity. That they normally remember preferences of a returning guests, is good, as the bed is exactly of the same preference. The food options... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear its_anand, Thank you for reviewing your experience with our hotel! We are glad to have heard that you enjoyed your time with us, and that we were able to provide you with all that you need for a great stay! We do make it a point to remember our returning guests, as we look forward to making your stays... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at Shanghai Marriott Hotel Hongqiao and to be honest is a great hotel to stay in Shanghai. Excellent facilities on the hotel, superb service and great food. It's very close to the city centre and situated in a nice area of the city. I highly recommend this hotel. Finally, I'd like to mention the staff was fabulous,... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Johnny22333, Thank you for taking the time to review our hotel! We are delighted to hear that you had such a great visit and that our staff could give you such great service! We very much look forward to providing you with such hospitality again in the near future, so please feel free to contact our hotel at any... More

Shanghai, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Marriott for 1 week back in July when my family first moved to Shanghai and we were getting our house ready. It was super hot and it was great to know that each night our room would be nice a cool and we could get a great night sleep in the very comfortable beds. It was also... More

Was this review helpful? Yes 1
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Evanhunt1974, Thank you for taking time to review our hotel! I am glad that we have been able to help your family with your transition into Shanghai. We certainly hope that the rest of your family comes in to visit again, as we are certainly delighted to help shape your impression of China. Please let us know if there... More

Canada
Contributor
18 reviews 18 reviews
15 hotel reviews
78 helpful votes 78 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Run down hotel with heavy cigarette smoke in many of the main areas. Rooms are small, in need of renovations and AC didn't work in room but manager just wanted to drop in a noisy standalone unit. Brutal should never stay here. Although it is very convenient for work you should stay at the Hilton or Sheraton down the road... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear flyingpheonix, Thank you very much for taking the time to comment on your stay at our hotel! Though we want to apologize for your stay, direct feedback such as yours gives us the focus and awareness of our continuing need to improve our services for guest such as yourself. I wish to extend my apologies again for your experience,... More

Dubai
Top Contributor
81 reviews 81 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was located closes to my train station though quite a drive from Pudong. The room was nice and the staff was pleasant. Nothing to complain about the breakfast also. This a a great hotel. Not anything over the top when it comes to luxury but I was not expecting it so was happy with what i got

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Sumeet V, Thank you for taking the time to list your review of your time with us! We are happy to hear that you left our hotel with a warm impression and a comfortable stay experience! We are always looking to see where we can improve, however, so please feel free to let us know if we can do... More

West Chester, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is my second stay in this hotel in the past 2 years. The rooms are clean and the service is great. Everything is well maintained. There is a nice workout room, executive lounge and multiple restaurants on-site. Upgrading to the executive lounge is good because the drinks and food are included. Also, it's not far to the train station... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear HappyMama333, Thank you for taking time out of your schedule to comment on our hotel! Our Executive Lounge has made improvements recently, and we are happy to see that you enjoyed them during your stay. We certainly hope you will make use of our Lounge again next time you stay with us! If you are looking for other attractions... More

Top Contributor
199 reviews 199 reviews
40 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 6, 2014

I have stayed at many of the local hotels in Hongqiao and this is my favorite . Clean rooms , std room items as anywhere . great service , and a executive lounge which has made many improvements and now is one of the best . It is also very close to many good restruants and shopping . The cafe... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Mike T, Thank you for taking time to review our hotel multiple times! Comments from a long-term guest like you are useful to know how we have been doing over the years. My team has informed our food & beverage departments of your thoughts, and though we are happy to know that our Lounge has improved, we hope to... More

London, United Kingdom
1 review
5 of 5 stars Reviewed March 6, 2014 via mobile

Stayed a lot of times in Marriott in the states, but this really 5 star. From arrival to breakfast was all great. All staff are very smiley and make you enjoy your stay when you are far away from home.

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Kp2905, Thank you for taking time to review your experience with us! We are delighted to know that we have upheld the high standard of service you have come to expect from Marriott hotels worldwide, from beginning to end. It is a pleasure to extend our hospitality to all of our guests, and guests like you are reason enough... More

Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed March 4, 2014

I knew Marriott from the UK, but what I experienced was so much better then back home. I had a big room with a Balcony all in a good shape even though a little bit older. The Staff was excellent. Cannot fault anybody. Everybody was smiling and was very helpful finding me directions to the city. Even thogh it was... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Janne R, Thank you for your feedback regarding your experience with us! We are delighted to know how much you enjoyed your stay. As Shanghai's first Marriott property, the city has grown around us over the years. Though it is true we are not exactly a downtown location, we are still a well-connected and quiet hotel, located between the... More

Berlin, Germany
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2014

Had a great stay! The breakfast is super. Fresh juice station, very nice touch. All staff nice as always in a Marriott. All I need is there. Big rooms and lots of space to work. Location a little out of downtown, however great connected with subway. Also lots of great restaurants around the hotel. Needed to get something from a... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Moritz2014, Thank you for your review of our hotel and your stay with us! We are happy to see that you enjoyed the dining options at our hotel and around it. Our hotel has been making changes to our breakfast menus since March began, so we thank you for noticing! We have many more restaurant selections within taxi distance.... More

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Additional Information about Shanghai Marriott Hotel Hongqiao

Also Known As:
Marriott Shanghai
Shanghai Marriott
Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Phone Number:
Location: China > Shanghai > Hongqiao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#85 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Official Description (provided by the hotel):
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes’ walk from the nearest #10 Metro Longxi Road station, 15 minutes’ drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan’ an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. ... more   less 
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