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All 3,841 Shanghai hotels

Shanghai Marriott Hotel Hongqiao

4.5 of 5 Hotel   |   2270 Hongqiao Road, Changning District, Shanghai 200336, China (Hongqiao)
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84%
Ranked #72 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Vikasvv Bangalore, India
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277 people have reviewed this hotel

Traveler rating
    97
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bangalore, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Its a typical 7 star luxury hotel. The staff is very friendly. For foreign travelers this is very beneficial as maximum staff speaks english. The business center being next to hotel you easy get cabs as and when required. The breakfast is good with variety of option suitable for foreign travelers (non chinese). the rooms are good as expected from... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Vikasvv, Greetings from Shanghai Marriott Hotel Hongqiao. Our staff is absolutely ecstatic to hear your kind words. Our staff pride themselves in their communication skills and it's so rewarding to receive recognition. Also, we're thrilled to hear you enjoyed the services of our Concierge and restaurants. We really hope to have you back soon. We can't wait! More

Hartford, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shanghai Marriot in Hongqiao is a perfect place to stay if you want to stay near the Hongqiao airport. It is conveniently located a few miles from the airport, which translates to about 10 minutes’ drive (with traffic) to both terminals. If you have ever been to Shanghai, you will know that the ride through dense traffic to the... More

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Guest Service T... M, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Greetings from Shanghai Marriott Hotel Hongqiao. Thank you so much for your kind words and thank you for taking the time to write such a spectacular review of our hotel. Our whole staff is thrilled to hear you enjoyed you stay. All of us here wish to see you back soon! More

Ann Arbor, Michigan
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a gigantic property. Everything you can expect from a typical, business oriented Marriott. Friendly front desk, clean room, good room service, has a starbucks on 1st Floor. I am happy with this stay. One thing you may want to note is that it's not that close to Hongqiao Airport. A taxi ride from Hongqiao takes about 20min even... More

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Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear ZachKK, Greetings from the Shanghai Marriott Hotel Hongqiao! We are glad to read that you had an enjoyable stay with us, and that you liked not only our facilities, but our service too! As you mention, the Starbucks store on our lobby area was recently opened, and it is very beloved by all our guests (and not only guests!).... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here a few times in the past couple of years for business. One of the better hotels I've stayed at. The service is always good. There is tons of staff around to help you. The rooms are clean and the food is good quality.

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Abraham J, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you for your loyalty to our hotel over the years. We're thrilled you have such a great impression of our hotel. We work hard to serve our guests, thus it's incredibly rewarding to discover you enjoyed so many aspects of your stay. We hope you continue your patronage of our... More

Leicester
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been there for about 10 years now, and are always very satisfied with the service, by any of the personnel: front-desk, cleaning, restaurant, bars... The restaurants (although a bit expensive even for Shanghai) are excellent, and the breakfast-buffet is a must. The area where the hotel is located may seem a bit weird at first, but there's plenty to... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear JPBoyer, Greetings from Shanghai Marriott Hotel Hongqiao. We are so appreciative to you for your in-depth review of our hotel. Feedback such as this is extremely valuable to us. We would also like to thank you for your unwavering loyalty to our hotel. We are so thrilled you had an excellent experience with our staff, but we will strive... More

Dubai/Amsterdam
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice business hotel. Good breakfast, reasonable rooms. Service was good, people very helpful. Some English lessons would help. Bathroom should need an upgrade. TV sound was bad, rooms noisy. Minibar expensive. Rooms clean. Coffee and tea provided.

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Pas65, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you so much for taking the time to review our hotel. We are so thrilled you enjoyed our breakfast and had a good experience with our staff. We will strive to improve our television quality and create an even more spectacular experience for you on your next visit. We hope to... More

Valencia, California
1 review
5 of 5 stars Reviewed 4 weeks ago

This is pretty nice hotel, everyone in the hotel speaks English. The staff is very friendly, if you need something that they don't have, they will help you find it outside and bring it to you right away.

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Xiao l, Greetings from Shanghai Marriott Hotel Hongqiao. We are so happy to receive your delightful review! We cannot thank you enough for thinking so highly of our hotel! We are thrilled that our staff left a lasting impression with you. We look forward to welcoming you back soon! More

Sydney, Australia
Top Contributor
75 reviews 75 reviews
56 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

As another reviewer wrote: 'What I expected from a Marriott'! I arrived at this hotel late, just after midnight by taxi from Pudong airport. I was checked in quickly after the staff member asked me if I wanted a smoking or non-smoking room (Chose non-smoking). I was a bit worried, as a saw the guy who checked in before me,... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Vastgotta, Greetings from the Shanghai Marriott Hotel Hongqiao! We would like to thank you for your excellent feedback. It's great to hear our rooms matched your preferences. Feedback such as this is priceless! We welcome the opportunity to serve you again! More

Nanjing, China
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

This Hotel is always a wonderful place to stay. Its pricier than others, but the location is excellent. It is a block away from the metro station, line 10 Longxi Rd, if taking the metro. Just walk down the street and around the corner to Hongmei Rd, and then under the elevated Rd to the Laowei St (foreigner St) with... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear USAExpat555, Greetings from the Shanghai Marriott Hotel Hongqiao! We are so grateful for the extremely positive feedback you gave us. We're glad you thought highly of our staff and enjoyed our food. We look forward to welcoming you back soon! More

Montebello, California
1 review
5 of 5 stars Reviewed July 14, 2014 via mobile

Before my arrival I had high expectations being that this is a five star hotel. Those expectations were immediately fulfilled even before walking through the doors. The exterior of the hotel is quite spectacular to say the least. I was treated like royalty the moment I stepped inside, I was almost blushing. I was welcomed by a beautiful young lady... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear westsidelife27, Greetings from the Shanghai Marriott Hotel Hongqiao! We are very glad that you had an enjoyable stay with us, and that you enjoyed the different facilities and services we offer. Hopefully we can welcome you again soon in Shanghai, business or pleasure, and that you get the same level of service and comfort stay after stay! Best regards,... More

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Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
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Also Known As:
Marriott Shanghai
Shanghai Marriott

51 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#65 Luxury Hotel in Shanghai #67 Business Hotel in Shanghai #321 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes’ walk from the nearest #10 Metro Longxi Road station, 15 minutes’ drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan’ an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. ... more   less 
Number of rooms
313

Questions & Answers

Questions? Get answers from Shanghai Marriott Hotel Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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