We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shanghai Marriott Hotel Hongqiao

4.5 of 5 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Hotel website
Hotel deals
Hotel packages
Special Offer
RMB 1 Breafast Offer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Shanghai Marriott Hotel Hongqiao
Professional photos View all
Browse nearby
Shanghai Marriott Hotel Hongqiao
Shanghai Marriott Hotel Hongqiao
Shanghai Marriott Hotel Hongqiao
Write a Review

290 reviews from our community

Traveler rating
    99
    140
    40
    10
    1
See reviews for
2
11
18
132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (80)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (50)
All months
Cary, North Carolina
Top Contributor
99 reviews 99 reviews
32 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

That's just the "vibe" i got. Everything worked fine, sleep was fine, breakfast was really good and all that. But the room feel and all that... just made me feel like I was in the UK or St. Petersburg Russia, not in Shanghai... and back in the late 90's. The location is great, esp. for the High Speed train to... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear PMMNC, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you so much for taking the time to review our hotel. We appreciate the feedback you gave us. We are thrilled to hear that the hotel is in a nice location. Our hotel is situated close to many important destinations in Shanghai, such as Hongqiao Airport. Again, we appreciate the feedback... More

Top Contributor
51 reviews 51 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One drawback with these large hotel chains is that at times you forget you are in a foreign country. However, the familiarity does make the stay a bit more restful. The breakfast was excellent - a good way to start out your day. My room was a little on the small side but had nice big windows. The wifi worked... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Swut, Greetings from Shanghai Marriott Hotel Hongqiao. We appreciate the kind words and thoughtful compliments you gave our hotel. We are glad to hear you especially enjoyed our breakfast and the service of our staff. The reason we work so hard is because of amazing guests like you. We hope to see you back soon! More

Ningbo, China
Top Contributor
57 reviews 57 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 22, 2014

Stayed here for a weekend so could attend a programme being organized at this hotel. Rooms were okay however a bathroom with a shower curtain is something I just hate. I think the rooms in this hotel need renovating. The breakfast served is also pitiful - I have stayed in a number of hotels in Shanghai including other Marriot establishments... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear JNYV13, Greeting from Shanghai Marriott Hotel Hongqiao. Thank you for taking the time to review our hotel. We appreciate your valuable feedback. We would like to apologize for the unsatisfactory stay you experienced. The issues you mentioned are indeed areas we need to improve on and we are in fact in the process of making those improvements. We do... More

Kanata, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 18, 2014

One of the best, if not the best, upscale hotel that I have ever stayed out. Pros Excellent rooms. Spacious and well arranged bathrooms. Good work desk. Executive lounge is amazing. Wonderful food and beer. The staff is very helpful including the concierge desk and laundry services. Nice location. Very close to the metro. And the Shanghai subway is the... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Bruce C, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you kindly for reviewing our hotel. We were so excited to see the comment you wrote about our hotel being one of the best upscale hotels. Our Concierge is also grateful for the kind words you gave to them. However, we apologize for the mediocre internet performance you experienced. We... More

Aachen, Germany
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 15, 2014

Frequently I stay in HongQiao Marriott hotel since about 8 years. Quality is quite stable over time. Sports bar was a hot spot in Shanghai years ago, currently quite boring , food is ok. Rooms are old but clean and convenient. Stuff very friendly.

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Herbert85, Greetings from Shanghai Marriott Hotel Hongqiao. Firstly, we would like to thank you for your loyalty to us over the years. We would also like to thank you for taking your time to review our hotel. We are delighted to receive such kind words from you. Our staff is grateful for your recognition. We look forward to seeing... More

ireland
Contributor
13 reviews 13 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 7, 2014

When in china it's nice to find a western hotel as it makes it feel a little but more like home. The marriott certainly does that. It has a starbucks in the lobby and a great diner next door serving delicious food. Rooms are a little dated but still clean and comfortable.

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear IRL1981, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you so much for taking the time to review our hotel. We are glad to hear our hotel makes you feel at home. Our staff is thrilled to hear such kind comments from our guests. We are waiting eagerly for your next visit! We will strive to go beyond your expectations. More

Aix-en-Provence, France
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 27, 2014

Second stay in this luxury hotel. Most impressive is the service, everybody is friendly and helpful. All requests are executed very quickly. This hotel is quite expensive, in house drinks are expensive, for a coffee you can better go to the starbucks using the door at the right. Dinners are not of the best quality meaning they are adapted to... More

Was this review helpful? Yes
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Flying_Dutch137, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you for taking the time to give a thoughtful and detailed review our hotel. We are so thrilled you were impressed by our hotel. Our staff is delighted by your generous compliments. Guests like you are why we go the extra mile. We really hope to see you back again soon! More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed in Marriott for a week and it was overall a pleasant stay. Pros Good room, spacious with all amenities Airport transfer is comfortable Overall all the facilities which you may wish in 5* is there Cons Not very friendly for vegetarian person. I know it's too much to ask for in China but considering it's international chain and world... More

Was this review helpful? Yes 1
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Sarvagya J, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you so much for taking the time to review our hotel and giving us such thorough feedback. We are so glad you liked our room amenities and transportation service, but we would like to apologize to you for falling short on vegetarian meal options. We are looking forward to see... More

Sarasota, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2014

By law hotels China has enacted a law that outlaws smoking in public places, including hotels. The law is not enforced at this hotel. The lobby bar which is the central meeting area and hub of the hotel provides ashtrays for the customers. As a result, the area is smoked filled. From the moment you walk into the hotel you... More

Was this review helpful? Yes 2
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Marysarasota, Greetings from Shanghai Marriott Hotel Hongqiao. Thank you for taking the time to review our hotel. We appreciate your feedback. We sincerely apologize for the unpleasant experience you had regarding the cigarette smoke. We are working on allocating smoking sections to be farther away from the general patrons of the hotel. We are grateful for your feedback. We... More

Montreal, Canada
Top Contributor
105 reviews 105 reviews
102 hotel reviews
301 helpful votes 301 helpful votes
3 of 5 stars Reviewed September 3, 2014

This hotel is supposed to be a crown in the jewel of the Marriott chain, but it is far from that. Rooms are small; most don’t have a separate shower, and no hand shower and some plumbing are failing. On the other hand, hotel is clean, beds are excellent, and the staff is something special. It is the best concierge... More

Was this review helpful? Yes 4
Guest Service T... M, Guest Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Nomad6022, Greetings from Shanghai Marriott Hotel Hongqiao! Thank you so much for taking the time to review our hotel. We are so grateful for the kind compliments you gave to our staff, especially our Concierge. We are working hard everyday to improve. We hope to provide you with an even more spectacular experience next time. Hope to see you... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shanghai Marriott Hotel Hongqiao? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Location: China > Shanghai Region > Shanghai > Hongqiao
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com, Priceline, Agoda, Despegar.com, Marriott, Otel, Odigeo, Ctrip TA, TripOnline SA and Tingo so you can book your Shanghai Marriott Hotel Hongqiao reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Shanghai
Shanghai Marriott

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Viewed
View from room (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay