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Shanghai Marriott Hotel Hongqiao

#101 of 3,985 Hotels in Shanghai
Certificate of Excellence
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2270 Hongqiao Road, Changning District, Shanghai 200336, China
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Shanghai Marriott Hotel Hongqiao
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330 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (330)
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    (92)
  • Jun-Aug only
    (97)
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    (78)
  • Dec-Feb only
    (63)
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Jaipur, India
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed today NEW

Centrally located with close proximity to the commercial malls and cruise. Huge and comfortable hotel. Great food. Decent number of English understanding staff. Conference halls are high capacity with multiple (6) medium conference rooms. WiFi access is a boon especially for international roaming customers. You will be able to use WhatsApp (unlike the myth that it is blocked in China)

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Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed a couple of days there - nothing much to say. Not exactly in downtown but you have some restaurants on Hong Mei road nearby. Good location if you need to be close to HongQiao airport or railway station. Rooms are of good size, with decent bathroom. Inside open air place where you can work or enjoy a chat. Bars... More 

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Nancyzr2015, Public Relations Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Greetings from the Shanghai Marriott Hotel Hongqiao! Firstly thanks for choosing Marriott Hongqiao as your preferred accommodation. Thanks for your compliments on our staff service and also would like to thank you for valuable feedback about our facilities. I just want to share with you that we are working on renovation plans for both guest rooms as well as restaurants... More 

Greater Melbourne, Australia
Level Contributor
127 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in with 2 other business colleagues and due to hotel being fully booked they offered us to share the Presidential Suite which has 3 bedrooms at same price as our individual rooms. This suite was incredible. Dining room, Lounge, Kitchen, Gym room and all bedrooms had own bathrooms. Master even had sauna. Wifi was good, a couple of beers... More 

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Chicago, Illinois
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I found this property to be below the Marriott standards I find at other Marriott properties. The executive lounge had just a handful of snacks and a small fridge with drinks that were room temperature...very disappointed. The lobby was very warm during my evening there and was uncomfortable during dinner at the 1st floor café. The elevators were cooler than... More 

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Nancyzr2015, Director of Sales at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Wm R, Thank you for taking the time to review our hotel. We appreciate your valuable feedback. We would like to apologize for the unsatisfactory stay you experienced. The issues you mentioned are indeed areas we need to improve on and we are in fact in the process of making those improvements. We do hope you will stay with... More 

Park Ridge, New Jersey
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is pure Marriott. If you walk into the room, you could have been in a Marriott in the U.S. Very good room. Restaurant food and service good. Wifi could have been better. I tried to make the room cooler, but they must limit how cool you can make it.

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Nancyzr2015, Director of Sales at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear honored guests, Thank you for choosing to stay with us at Shanghai Marriott Hotel Hongqiao. We are very pleased that you are enjoying your visit to Shanghai. Located in a high-end residential west area of Shanghai, our hotel features distinctive architectural design, flexible function facilities, exclusive accommodation and innovative technology. We always keep offering classical Marriott experience for our... More 

Singapore, Singapore
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cant get Hilton Hongqiao during the period and went for this marriot. Hardware need some catch up to hilton however it still way better then local PRC hotel chain standard. Software service is very good. Starbuck just within the hotel building is a plus point for solo business traveller that need a "pick me up" moment.

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel staff is friendly the rooms are clean, but this place is in dire need of an update and measurable improvement of their breakfast buffet. Stayed here 2 nights and overall things were fine. The rooms and exterior of the hotel are viably worn / outdated. For the rate, there are many better options in Shanghai.

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Nancyzr2015, Director of Sales at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Travlnlots, We regret to hear that your stay with us did not meet your expectations. We apologize that our facilities did not give you the best experience. As the first Marriott hotel in Shanghai, we aim to offer the original Marriott experience for our guests. To ensure our facilities are consistently at the highest standards for our guests, we... More 

Sydney, Australia
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Getting to and from the hotel from Pudong Airport takes about 60 minutes with good progress on highways even in peak hours the main problems being in the immediate Hongqiao area. I have been using this hotel off and on for 15 years and lived very close to it for years where I would frequent restaurants and bar hence quite... More 

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Mumbai (Bombay), India
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 24, 2015

Good Spacious room, View of internal courtyard and not much too see unless you want to peep in others rooms. Spacious Lobby , Check in was breeze, Good English speaking Concierge and staff.. Breakfast was a good spread and very attentive staff. Starbucks is in premises , Costa coffee across and a nice BBQ place around. Very convenient if you... More 

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Roswell, Georgia, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 17, 2015

Excellent service is the hallmark of this hotel from the time you arrive and you are met at the entrance, check in and through the entire stay and experience. The people are great, all spoke english and all are willing to help with anything you need. I was sick one day and the front desk manager came up to check... More 

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Staying in Gubei / Hongqiao / Minhang

Neighborhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
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