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All 3,559 Shanghai hotels

Jianguo Hotel

3.5 of 5 Hotel   |   No.439 Caoxi North Road, Xuhui District, Shanghai 200030, China (Xujiahui)
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Jianguo Hotel

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Ranked #185 of 3,559 hotels in Shanghai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Anders O Varberg, Sweden
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218 people have reviewed this hotel

Traveler rating
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    129
    34
    10
    2
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2
5
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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English first
Varberg, Sweden
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good location, rather spacy room, good and quick room service. Quiet insiderbrott even if heavy / ordinary Shanghai traffic outside. Ok breakfast, a bit crowded. I like smaller hotels better but overall, this is a good hotel. They could, however, invest a bit in the "gym" - few and old machine and lousy air conditioning.

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San Francisco, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

I stayed here in early December, and found a hotel that was functional without being anything more. Much of what Ceejus mentions is entirely correct. Most annoying inconvenience apart from the crazy switchs was the fact that the air conditioning was completely non existent. Thankfully it was coming into winter and I could open the window. This hotel was recommended... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai.Thank you for putting forward these to our attention and the prompt actions are now being taken. Hope you would find the improvement on these aspects on your next stay with us. And if there is anything further we can do to make your stay more comfortable,... More

Shanghai
1 review
1 of 5 stars Reviewed December 30, 2013 via mobile

Jianguo Hotel in Xujiahui, Shanghai is the hotel the company I work for uses because of the fact that our Shanghai office is in the building right next door. However, if I ever come back to China after this trip, I am definitely staying in another hotel. 1. The housekeepers are extremely ignorant and will enter your room without permission,... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai. Thank you for bringing the shortcomings in the service to our attention. We sincerely hope these will not mar your next stay with us and we feel confident that the prompt actions will be taken to improve these deficient areas. More

Melbourne, Victoria, Australia
Top Contributor
129 reviews 129 reviews
20 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed November 16, 2013

Stayed here for a couple of days for a business trip. The hotel delivered in all the things I needed: decent room, fast internet, good breakfast. The only quibble was that my employer thought it had pre-paid my stay and the hotel wasn't seem to be willing accept this, which was confusing. Good location for the metro.

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Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your stay. We appreciate to receive your compliments that encourage us to keep improving our service quality. Thank you again for sharing your experience with us, and let us know that our service is moving into the right direction. We are looking forward to you next visit. More

Fuzhou, China
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 3, 2013

I've stayed at this 'five star' on three separate occasions in the past year and have left with a different impression each time. In general, efficient check-in (for China). Rooms tend to be small and some are better maintained than others. My most recent stay was not the best as the room did smell a bit of smoke and was... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your high praises and we will make sure to share them with all members of our team. Your compliments will surly be the great encouragement for us to keep improving our service quality in order to give guests a more courteous and comfortable experience. Thank you again for your stay and we are looking forward to your... More

Chicago, Illinois
Top Contributor
54 reviews 54 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 3, 2013

I had stayed here several times in the past and I had written a previous review that was not "terrible" but less than stellar. I'm quite pleased to report that things have improved significantly since my last stay. I'm still there actually, but wanted to write another review before I left. The internet signal is much better, actually my best... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai. To make guests feel at home is always the goal we try to pursue and it is nice to know that we were successful to you. Moreover, your compliments will surly encourage us to keep improving our service quality. Thank you again for your stay and... More

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 21, 2013

If you like your personal belongings to be sorted through & you'd like to be stolen from, this is the hotel for you. Assuming it was housekeeping, as i don't think any other staff members had access to the room. If you are staying here, LOCK YOUR SUITCASE BEFORE LEAVING FOR THE DAY! Really disappointed about the theft, as the... More

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Porto, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 19, 2013

Already had two whole week experiences in this hotel in the past two years and would definitely recommend it. Quite convenient as it is at walking distance from business locations, shopping malls and excelent restaurants. Bar, breakfast and convenience services excel some of other similar options in Shanghai. Quiet and restful nights, helpful staff.

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your stay. We appreciate to receive your compliments that encourage us to keep improving our service quality. Thank you again for sharing your experience with us, and let us know that our service is moving into the right direction. We are looking forward to you next visit. More

Munich, Germany
Top Contributor
70 reviews 70 reviews
67 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 12, 2013

I don't know why I liked this hotel - it is neither spacious, nor newly built. But somehow everything is in its place. Location is perfect, by taxi you can reach most central areas within 15-30 minutes. Nearby there are a lot of shopping malls, where you can disappear for the whole day. Hotel breakfast is well adjusted to Japanese... More

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your high praises and we will make sure to share them with all members of our team. Your compliments will surly be the great encouragement for us to keep improving our service quality in order to give guests a more courteous and comfortable experience. Thank you again for your stay and we are looking forward to your... More

Lucerne, Switzerland
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2013

Approx 40 min drive to Pudong Airport, located close to the Xujiahui Metro Station - Exit2, a Catholic Church as well as a few shopping centers and restaurants, the Jianguo is a great place to stay in Shanghai. Special check in in the 23rd Floor, separate breakfast room on 3rd Floor and Happy Hour between 5 and 7PM for Business... More

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your stay. We appreciate to receive your compliments that encourage us to keep improving our service quality. Thank you again for sharing your experience with us, and let us know that our service is moving into the right direction. We are looking forward to you next visit. More

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Additional Information about Jianguo Hotel

Also Known As:
Jianguo Hotel Shanghai
Address: No.439 Caoxi North Road, Xuhui District, Shanghai 200030, China
Location: China > Shanghai > Xujiahui
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#107 Business Hotel in Shanghai
#242 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jianguo Hotel 3.5*
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