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All 3,844 Shanghai hotels

Jianguo Hotel

3.5 of 5 Hotel   |   No.439 Caoxi North Road, Xuhui District, Shanghai 200030, China (Xujiahui)
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Ranked #221 of 3,844 Hotels in Shanghai
A recent review
4 of 5 stars reviewed 2 weeks ago
Sheilambutcher London
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233 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Top Contributor
134 reviews 134 reviews
42 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well located in Shanghai for shops, restaurants and the Metro. The reception staff were efficient but the concierge didn't seem to have a clue about how to get the Metro to the Bund. The room was modern, well decorated and a reasonable size but had a disappointing view of bins at the back of buildings. The breakfast... More

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1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Worst hotel experience i have ever gotten in China. Room is small and bathroom is dirty. People there are rude and impatient. Go for other hotel if possible stay away from this place. You don't see the service standard. During Morning breakfast we have to hold our food to serch for a seat to settle our meal, finally some guest... More

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Jiaxing, China
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014

This hotel is just average. The rooms are smelly, the staff is trying their best and the breakfast is so so but acceptable. The reason for me never staying here again is that I have stayed in this hotel on business occasions for many times (30 to be exact) and every time I will book 2 or more rooms. One... More

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Curitiba, PR
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 18, 2014

The hotel is near by everything you need,is extremely OK for business, there's a lot of shoppings you dont need across the street, following the sidewalk there's several restaurants, you can enter at metro station and pass thru front avenue the go at big mall from the other side, it's near by the most of Shanghai nice places, Xintiandi, Tianzifang,... More

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Hong Kong
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 21, 2014

Summarised both positives and negatives after a week of stay: positives: 1.large range of choice for breakfast 2.strong wifi in-room 3.very helpful concierge in helping to receive courier and calling cabs 4.very convenient location with underground station next door and restaurants within walking distance negatives: 1.ignored the request of non-smoking room 2,large portion of room service menu served only till... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your high praises and we will make sure to share them with all members of our team. Your compliments will surly be the great encouragement for us to keep improving our service quality in order to give guests a more courteous and comfortable experience. Thank you again for your stay and we are looking forward to your... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 10, 2014

My company put me in this hotel as it is convenient for their Shanghai office, however there was only one other good point in my opinion. The beds are very firm, which I personally like so found them to be very comfortable but be warned - they are very firm. On the downside; I found the hotel dirty, particularly the... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai. Thank you for bringing the shortcomings in the service to our attention. We sincerely hope these will not mar your next stay with us and we feel confident that the prompt actions will be taken to improve these deficient areas. More

Tenby, United Kingdom
Top Contributor
105 reviews 105 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 26, 2014

This hotel is central, smart and clean. Rooms are well equipped and comfortable. Breakfast is very good with both Chinese and European guests catered for. Staff are helpful and efficient. The skyline at night is a breathtaking sight from the Iron Bridge. Shopping is good with lots of restaurants and fast food outlets. Shanghai has many interesting buildings and comes... More

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Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your stay. We appreciate to receive your compliments that encourage us to keep improving our service quality. Thank you again for sharing your experience with us, and let us know that our service is moving into the right direction. We are looking forward to you next visit. More

Varberg, Sweden
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 25, 2014 via mobile

Good location, rather spacy room, good and quick room service. Quiet insiderbrott even if heavy / ordinary Shanghai traffic outside. Ok breakfast, a bit crowded. I like smaller hotels better but overall, this is a good hotel. They could, however, invest a bit in the "gym" - few and old machine and lousy air conditioning.

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

Thank you for your stay. We appreciate to receive your compliments that encourage us to keep improving our service quality. Thank you again for sharing your experience with us, and let us know that our service is moving into the right direction. We are looking forward to you next visit. More

San Francisco, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

I stayed here in early December, and found a hotel that was functional without being anything more. Much of what Ceejus mentions is entirely correct. Most annoying inconvenience apart from the crazy switchs was the fact that the air conditioning was completely non existent. Thankfully it was coming into winter and I could open the window. This hotel was recommended... More

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai.Thank you for putting forward these to our attention and the prompt actions are now being taken. Hope you would find the improvement on these aspects on your next stay with us. And if there is anything further we can do to make your stay more comfortable,... More

Shanghai
1 review
1 of 5 stars Reviewed December 30, 2013 via mobile

Jianguo Hotel in Xujiahui, Shanghai is the hotel the company I work for uses because of the fact that our Shanghai office is in the building right next door. However, if I ever come back to China after this trip, I am definitely staying in another hotel. 1. The housekeepers are extremely ignorant and will enter your room without permission,... More

Was this review helpful? Yes
Kenny G, Manager at Jianguo Hotel, responded to this review

We appreciate your comments on Tripadvisor regarding your recent stay at Jianguo Hotel Shanghai. Thank you for bringing the shortcomings in the service to our attention. We sincerely hope these will not mar your next stay with us and we feel confident that the prompt actions will be taken to improve these deficient areas. More

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Additional Information about Jianguo Hotel

Address: No.439 Caoxi North Road, Xuhui District, Shanghai 200030, China
Location: China > Shanghai Region > Shanghai > Xujiahui
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Jianguo Hotel 3.5*
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Also Known As:
Jianguo Hotel Shanghai

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