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Tong Mao Hotel

No.357 Songlin Road, Pudong New District, Shanghai 200122, China
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1 room 1 guest
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
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    (26)
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Shanghai Region, China
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 8, 2015

I worked across the street at NYU Shanghai for a year. While I never stayed here, my colleagues stayed here for several weeks and I had firsthand reports from them. I also ate frequently at the hotel's restaurants. Everything on the hotel is on the up and up. It's a solid, 4-star Chinese-owned business hotel not far from Pudong's CBD.... More 

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New York City, New York
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 8, 2015

I stayed at Tong Mao for nearly a month and it was a more or less pleasant stay. Given some of the negative previous reviews, I was expecting much worse. My room on the 13th floor overlooking the Champs Elysee apartments and the gardens was clean and spacious. The bed mattress was rock hard but I got used to it.... More 

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Washington, DC
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed April 25, 2015

It's ironic -- Tong Mao Hotel is in bright, futuristic Pudong, yet it seems like it is stuck in the service dark ages. My room was dirty and fraying. The carpet was stained, as were the sheets. A previous guest's slippers were sticking half-way out from under the bed, partly tangled in the dust ruffle, which was itself partly stuck... More 

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1 review
1 of 5 stars Reviewed March 31, 2015

Booked with Expedia. Stayed 8 nights. It was a nightmare. Very dark rooms and bathrooms. The sheets were never changed during our stay. No cleaner seemed to be used for bathrooms. When four of us checked in, we were told that only smoking rooms were available, and even so on two different floors which we accepted.In the room, there was... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
100 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed December 27, 2014

Stayed two nights on business. Check in was smooth, checkout also fine. Rooms were large and clean on executive floor, mine had a massive tub and a rain shower and marble floors. Nice fittings generally. Breakfast was fairly good for selection of west and east. Had a massage in the spa and would recommend it for relaxing, but give yourself... More 

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Wuppertal, Germany
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed October 26, 2014

It's a reasonable location near the financial district. Good price value. Decent breakfast. Near Century Avenue Metro station. Rooms have international standard. Gym and Swimmingpool/ Spa. Good restaurant in the hotel and in the vicinity.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 30, 2014

Hotel & Service rate 4/5 Hotel is quite comfortable and affordable. Hotel customer service is efficient and friendly. Accessibility rate: 3/5 1-2km walk to nearest metro station. Can ask lobby to call cab. Near central and various tourism spots. Food rate: 4/5 N.Korean restaurant @ Lv1 provided good food and services. Nearby hotpot restaurant (Hui Ge Hotpot) is very nice... More 

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Nouakchott, Mauritania
Level Contributor
93 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 9, 2014

I stayed here just one night. It was ok but though I had a non-smoking room it reeked of smoke and there were several cigarette burns in the room. General room conditions are a bit dated and worn. Breakfast was ok fare for China but a bit overpriced for the hotel.

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Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 7, 2014

I check in this hotel on March 25,terrible experience,they lie chit and doable charged ma ,I had to charge back the extras.very bad management,bad location,most of all do not trust them ,make sure you check you credit card statement.

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California
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed December 13, 2013

For the price offered, I took the gamble on location. It's a 15 minute walk to any Metro Station, but the hotel makes up for that shortcoming with the rooms. Great bedding, mattress and pillows, which is not always a given in China in this category. Housekeeping was very much on top of issues. Great Japanese and Korean restaurant inside... More 

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