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Grand Mercure Shanghai Baolong

No.180 Yixian Road, Shanghai 200434, China
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Grand Mercure Shanghai Baolong
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Grand Mercure Shanghai Baolong
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205 reviews from our community

Traveler rating
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    51
    6
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Grand Mercure Shanghai Baolong
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Kannur, India
Top Contributor
51 reviews 51 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 7, 2014

Grand mercure shanhai baolong located a little away from the busy city on180 yixian road is a beautiful place to atay at shanghai.it combines both traditional and modern patterns of building with warm staff at the reception which is quite an airy place. with ample parking space , it offers all modern amenities.rooms are well kept and maintained with all... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in the hotel . We all know that your comments is really important for us to keep doing better service for the guests.India is one of the neighbouring countries of China,there is now good relations between the two countries.Of course,we all always at the service for the guests who like peace and tour. We... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

The first appearance of the hotel is excellent. Since we stayed here with a tour so not much to choose but the customer service is good and room is clean too. We know this hotel is not close to city center.

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and giving us good comments. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service anytime. best wishes ! Guest Service Manager More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 5, 2014

This is my third stay in this hotel and I was given a room on a much higher floor this time and got the double bed I had requested. The receptionists were still surly and not welcoming. What I did resent was the excessive application of a 15% surcharge on the final bill, adding $100 to the final invoice! The... More 

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More 

Surat
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 21, 2014

The location was not perfect but not too far from the main city attractions. We stayed there for 3 nights during our business trip to Shanghai. The hotel is clean and rooms ate spacious and well equipped. The best part was that the room had a separate business working area which can be separated from the bed area. Overall a... More 

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More 

Jakarta, Indonesia
Top Contributor
56 reviews 56 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 1, 2014

Stayed in this hotel on April 4th, 2014. We got a very big room, comfortable bed complete with a study room inside. More than enough for just the two of us. My friend and me are very happy. The room is clean and the toilet either. We're not having much conversation with the staff because of the language matter. Breakfast... More 

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More 

Alameda, California
Top Contributor
51 reviews 51 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed there for two nights after the tour in China, it is a very nice hotel but not too much places which you can go in the close proximity. It is about 15 mins. walk to the Metro and it's not too convenient to shop or go out for a nice meal. The room was very nice but noticed that... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More 

Manila, Manila, Philippines
Top Contributor
85 reviews 85 reviews
37 hotel reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed March 25, 2014

Proximity: The hotel was far from the airport (paid 225RMB) and is not close by any metro train. Its in the middle of Daibishu and Town Square. which are both 15 minute walk. There are not much shopping around. Definitely far from any tourist attraction. The Hotel: Signage outside is not properly maintained (some of the LED are dead and... More 

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Mr John Ong, Thank you for staying in our hotel and commenting on the hotel service! It was 12-20 degrees celcius during your stay(Mar 25-27) in the hotel in Shanghai,but a little humid.We had your room changed from 0928 to 0712 as you felt not cool enough in the room on Mar 25.The central heating system was not powered... More 

Hong Kong, China
1 review
4 of 5 stars Reviewed March 13, 2014

Value for stay, but location far from central. We need walk about 15 mins to MTR station. Hotel cafe food good taste and value for money. Buffet breakfast also good, variety food for choose. Recommed stay there for business

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guests, thank you give praise for the Grand Mercure Baolong Hotel Shanghai, your satisfaction is our pursuit of the goal, we are looking forward to seeing you again. Best Regards More 

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