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Grand Mercure Shanghai Baolong

No.180 Yixian Road, Shanghai 200434, China
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1 room 1 guest
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Grand Mercure Shanghai Baolong
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belfort, France
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Price is quite expebsive compare some other hotels more located in the city center. Rooms need to be refreshed and have a permanent remainibg cigaret smell. Employees are not really smily and nice with customers. Food at the buffet is poor quality.

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest: Thank you for taking the time to tell us about your experience at Shanghai Baolong Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Every day, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Cambridge, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 6 nights for business in the area so the hotel was well- positioned for this, though not for the main attractions. The rooms are clean and comfortable ( if a little worn) and the public areas are impressive. The lobby is spectacular and the buffet style restaurant serves a wide selection of very good food at... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and having your comments shown here. We are always considering how can we do better service for the guest,it is really our pleasure to here that you have had a good stay with us. Our passions for improving the service quality are boundless,we believe that we would make progress day after... More 

Manila, Philippines
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 3, 2015

Over-all, the hotel's service is impressive. They have clean, spacious rooms, wide selection for breakfast and lunch buffet and polite and helpful staff. They even helped us report the taxi driver who charged us more than double when we arrived from the airport. Location is the major turn off with this hotel. Guests would have to travel around 30 minutes... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Baolong Hotel Shanghai . It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Tehran, Iran
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 26, 2015

Rooms are clean and spacious. Breakfast is really good. The only problem is that its location which there is not anything to do. After sunset even those small shops nearby get closed. The neighborhood is really boring. Drinks are very expensive inside hotel.

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback. We are sorry that you felt not satisfied with the location of the hotel,but around 10 minutes' drive away from the hotel there is a good place named Wu Jiaochang where you can do some shopping... More 

Bangalore
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 5, 2015

My wife & I along with a few friends had undertaken 10N/11 Days tour of China organised by Chariot Travels Ltd Bangalore from 20th May to 31st May visiting Beijing,Shanghai,Hongkong & Macau.During the Shanghai leg of tour we stayed in this hotel for 3 nights.It is 4star hotel .The rooms were comfortable with Kingsize beds with complimentary breakfast which had... More 

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed May 27, 2015

Extremely poor Elevator service. Poor Wi-fi. V.good spread for breakfast.comfortable room.too noisy in the lounge as one can expect. Air conditioning is good.good value for money for a four star hotel. . The service was good. Helpful employees. Of course in China I could not get Google, something one should. expect. The security is good. You have to swipe your... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and taking the time to tell us about your experience . I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important... More 

Noida, India
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed one night recently on a vacation to Shanghai. The hotel get up is great with a awesome lobby. The breakfast had decent variety even for vegetarians. The rooms are nice, clean and comfortable. The location is not so great as it is far from major tourist attractions like the Bund, SWFC and Nanjing road. Service wasn't so great... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Chesterfield, Missouri
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 10, 2015

This hotel was located in old Shanghai next to a highway in a good area. Its a 4 star hotel with 5 star amenities except the main elevator. With more than 15 floors it was somewhat painful waiting for the elevators. There were additional elevators that were faster. The staff was friendly and accommodating. Entertainment every night in the lounge.... More 

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest: Thank you for staying in our hotel,all of our staff members have the same feeling that we are always at your service,we believe that we can do better service for you in the near future.We are busy these days because of the high occupancy,but we are trying our best to keep the service quality in normal condition with... More 

New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 11, 2015

I stayed in this hotel recently, The hotel is situated on metro line 3 & the nearest metro station is Jiangwan Town around 1KM from the hotel. The lobby of the Hotel is grand with shopping arcade & a restaurant at this level. The security of the hotel is good as you've to swipe the room card in the lift... More 

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 30, 2015

I had just arrived from Toronto and had a one night stay at this hotel. When I first entered the lobby the first thing I thought was "wow." The lobby was so grand and spacious. The rooms were very nice and clean with the staff being very helpful. The best part was the breakfast buffet. The food had a large... More 

Was this review helpful? Yes 5
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Baolong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

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Staying in Hongkou

Neighborhood Profile
Hongkou
History oozes out of every fiber of the city, but Hongkou is a particularly notable neighborhood. Shanghai was a safe haven for about 20,000 Jews during the Second World War, and traces of this heritage can still be found in buildings and park monuments. Historic foreign relations aside, this neighborhood throws you into traditional Shanghainese life without taking you too far away from the city center. Some of the city’s best-preserved, ancient longtangs (laneway communities) and shikumen (Shanghainese lanehouses) are still in use as actual residences here. If you like to be surrounded by local faces, Hongkou is a great area to spend your time in. The football stadium, Duolun Lu and the North Bund area await should you need some entertainment.
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