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All 3,883 Shanghai hotels

Grand Mercure Shanghai Baolong

4.0 of 5 Hotel   |   No.180 Yixian Road, Shanghai 200434, China (Jiangwan / Wujiaochang)
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Grand Mercure Shanghai Baolong
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Ranked #354 of 3,883 Hotels in Shanghai
A recent review
5 of 5 stars reviewed yesterday
anupdubey Bangalore, India
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182 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The first appearance of the hotel is excellent. Since we stayed here with a tour so not much to choose but the customer service is good and room is clean too. We know this hotel is not close to city center.

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guest, Thank you for staying in our hotel and giving us good comments. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service anytime. best wishes ! Guest Service Manager More

London, United Kingdom
Top Contributor
69 reviews 69 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 5, 2014

This is my third stay in this hotel and I was given a room on a much higher floor this time and got the double bed I had requested. The receptionists were still surly and not welcoming. What I did resent was the excessive application of a 15% surcharge on the final bill, adding $100 to the final invoice! The... More

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More

Surat
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 21, 2014

The location was not perfect but not too far from the main city attractions. We stayed there for 3 nights during our business trip to Shanghai. The hotel is clean and rooms ate spacious and well equipped. The best part was that the room had a separate business working area which can be separated from the bed area. Overall a... More

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More

Jakarta, Indonesia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 1, 2014

Stayed in this hotel on April 4th, 2014. We got a very big room, comfortable bed complete with a study room inside. More than enough for just the two of us. My friend and me are very happy. The room is clean and the toilet either. We're not having much conversation with the staff because of the language matter. Breakfast... More

Was this review helpful? Yes 2
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More

Alameda, California
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed there for two nights after the tour in China, it is a very nice hotel but not too much places which you can go in the close proximity. It is about 15 mins. walk to the Metro and it's not too convenient to shop or go out for a nice meal. The room was very nice but noticed that... More

Was this review helpful? Yes
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Guest, We found your comments valuable and important for us to better our service,so kind of you, All your comments have been submitted to top management of the hotel. We expect that you or your friends would stay in the hotel again,please contact guest service manager on duty during your stay next time as we are at your service... More

Manila, Manila, Philippines
Top Contributor
65 reviews 65 reviews
30 hotel reviews
90 helpful votes 90 helpful votes
2 of 5 stars Reviewed March 25, 2014

Proximity: The hotel was far from the airport (paid 225RMB) and is not close by any metro train. Its in the middle of Daibishu and Town Square. which are both 15 minute walk. There are not much shopping around. Definitely far from any tourist attraction. The Hotel: Signage outside is not properly maintained (some of the LED are dead and... More

Was this review helpful? Yes 1
GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear Mr John Ong, Thank you for staying in our hotel and commenting on the hotel service! It was 12-20 degrees celcius during your stay(Mar 25-27) in the hotel in Shanghai,but a little humid.We had your room changed from 0928 to 0712 as you felt not cool enough in the room on Mar 25.The central heating system was not powered... More

Hong Kong, China
1 review
4 of 5 stars Reviewed March 13, 2014

Value for stay, but location far from central. We need walk about 15 mins to MTR station. Hotel cafe food good taste and value for money. Buffet breakfast also good, variety food for choose. Recommed stay there for business

Review collected in partnership with Accorhotels.com

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GRM5288, Guest Relations Manager at Grand Mercure Shanghai Baolong, responded to this review

Dear guests, thank you give praise for the Grand Mercure Baolong Hotel Shanghai, your satisfaction is our pursuit of the goal, we are looking forward to seeing you again. Best Regards More

Udaipur, INDIA
Top Contributor
50 reviews 50 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 21, 2014

Stayed in this hotel from 25th Jan to 29th Jan 2014 and found the hotel to be very comfortable in all respect. It is away from hustle bustle of busy city yet not very far. The lobby is not very impressive but processing of room allotment is fast & crisp and reception does have good English speaking staff (which is... More

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Additional Information about Grand Mercure Shanghai Baolong

Address: No.180 Yixian Road, Shanghai 200434, China
Location: China > Shanghai Region > Shanghai > Jiangwan / Wujiaochang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Number of rooms: 321
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai

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