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Royalton Hotel Shanghai

#186 of 3,972 Hotels in Shanghai
Certificate of Excellence
No.789 Wuyi Road, Changning District, Shanghai 200051, China
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Royalton Hotel Shanghai
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Ranked #186 of 3,972 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
NZCooper Bangkok, Thailand
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112 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
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Bangkok, Thailand
20 reviews 20 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable, large room well furnished for my needs. Good - but wobbly! - desk. In room wifi performed every time. Good lighting choices. Comfortable bed - but soft pillows. (Guess I should have asked to change them.) Outstanding buffet breakfast. Other meals just fine - although both the Chinese and Japanese restaurants lacked atmosphere. Very routine, functional kinds of places.... More 

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Brisbane, Australia
Top Contributor
59 reviews 59 reviews
51 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had two of our booking cancelled by the hotel as a result of the hotel overselling. The staff tried to tell us that we did not have a reservation - this was not true. The staff did not attempt to make alternative arrangements such as finding another hotel. They said that this would be too expensive and refused to... More 

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Hong Kong, China
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 15, 2015

I make frequent (~monthly) business trips to Shanghai and always stay at this hotel. I would not say it is a luxurious hotel – there are higher-class options like Sheraton and Marriot, just name a few, within the vicinity (~15 min by taxi). But Royalton is a real deal. Two things I like most about it: 1] Maintenance of the... More 

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12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 4, 2014

Almost two months ago, I was in this hotel, This hotel is a normal hotel. Although in general the hotel was a appropriate place to accommodation, but Hotel receptionists had a very bad temper. The impact of bad memories for me of the hotel.

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Pisa, Italy
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 27, 2014

4 good nights, silencious and wide room, good breakfast, fair price (780 rmb/night) and near to metro station Zhong Shan Park line 2. Very satisfied stay for my business trip to Shanghai. I'll be again there next time.

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Zagreb, Croatia
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 9, 2014

I used Royalton in the past, so i am quite familiar with it. It is a nice hotel, positioned in eastern part of the city but close to main roads so it is in fact not a fuss. Hotel itself is great, food (breakfast) in restaurant very good. Great choice of food for anyone... Room sizes are fair, room standard... More 

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 27, 2014

This hotel is a little bit far to the train station but it's worth all the money spent here. I stayed for 10 nights because of my business trip. During my stay, there were some rooms being upgraded but they have preemp me in advance and the renovation only done during the day so not much of a disturbance coz... More 

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Redondo Beach, California
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 2, 2014

It was a pleasure, once again to spend a few days during my last trip to Shanghai at the Royalton Hotel. It was like being back home with family. It was wonderful to see so many of the friendly and accommodating staff members whom I have come to know during my many stays there. The service, as usual was outstanding... More 

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Vancouver, British Columbia, Canada
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 12, 2013

I have stayed at this hotel over 6 times and for the price and the room, it is a great value in metro Shanghai, the only drawback is the hotel set back from the main street, in order to hail a cab, you either wait through the conceige or walk out to the street level, -few minutes walk only. Very... More 

Review collected in partnership with Langham Hotels

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Christchurch, New Zealand
Top Contributor
293 reviews 293 reviews
47 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed November 27, 2013

I was worried that it would not be up to scratch considering the price. Wrong! Nice hotel, good location, friendly staff with reasonable English, well appointed rooms and nice breakfast. I shall return.

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Michael B, General Manager at Royalton Hotel Shanghai, responded to this review

Dear David T Many thanks for your kind feedback on TripAdvisor, we are very pleased you enjoyed your visit to Shanghai and to the Royalton and we look forward to welcoming you back. Thank you again, regards More 

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Room/suite (3)
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