Wow this place is amazing soon as you walk in the smell is like your in a flower garden. The entire staff goes above and beyond to greet and help you. Its a upper class place and they sure show it. I had complimentary tea brought to my room soon as I arrived. It was also the only place in... more

Very good hotel. Excellent service, in-line with other Shangri-la's. Great location. more

Definitely the best hotel we stayed at in China. Despite the hotel’s size we always love the personal service we get at the Shangri-la and this hotel lived up to our expectations. Our reservations and special requests had all been attended to. We stayed in a Horizon Club Premier Bund room in the new tower which was exactly like the... more

Absolutely fantastic hotel/service. Huge room with 2 large LCD TVs; internet; walk-in-robes, etc etc. Service is exeptional. more

To wake up with the Huang Po river, the Bund and the whole of Shanghai below you may be one of life's great highlights! We stayed here to experience the total eclipse of the sun on Wednesday 22nd July 2009 and stayed on for a few days. ( Check-out my YouTube record of the event: http://www.youtube.com/watch?v=hRX_zON85rw) This is one of... more

thought the hotel was just ok. we stayed for 2 nights. granted we stayed in the old wing of the hotel, but still, we didn't think this hotel was any great shakes. i'd stay some where else next time. the staff though is very helpful. business center is excellent though. more

Great hotel overlooking the Pearl River and Bund. Quite pricey but worth it for the friendly staff, views and location. Stay in the Horizon Club tower as the older tower is showing its age. Great pool in the new tower. more

I LOVE this hotel. Everything about the hotel is just perfect. My first night was at the river view and I loved the view. I took alot of photos just from my window. The second to third night I transfered to the new building. The view wasnt that good bec of the construction at the moment but the room's amenities... more

We have just returned from a six night visit to this amazing hotel. We stayed in a Premier Bund view room in the newer grand tower and could not fault the room, fantastic layout with large desk, great lighting and views, beautiful furnishings and wonderful bed. The nightly turn down service is amazing with the staff incredibly friendly and respectful... more