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New World Shanghai Hotel

#18 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.1555 Dingxi Road | Changning District, Shanghai 200050, China
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New World Shanghai Hotel
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New World Shanghai Hotel
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635 reviews from our community

Traveler rating
    304
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    60
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • Chinese (Simplified) first
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    (161)
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    (148)
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There are newer reviews for New World Shanghai Hotel
See the most recent reviews
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was wonderful especially Sky and Erin in the club lounge who were very helpful and attentive. The hotel was very comfortable and close to everything. The restaurants at the hotel were very good as well.

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Aimee D, Thank you for your recent Tripadvisor review! We truly appreciate your feedback and remarks about our hotel. I thank you for your comments about our convenient location, Residence Club Rooms and Residence Club Living Room. Thank you also for your kind words about Sky and Erin of the Residence Club Team and I am sure your positive... More 

Saint -Jerome
1 review
5 of 5 stars Reviewed 5 weeks ago

We are stayed at this hotel 14 days and we loved it. All staff speaks english and the service is good and food is good. Specially i want say:thank u so much to manager Gene with his excellent service.

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Gerelnyam D, Thank you for your recent enthusiastic Tripadvisor review! It's fantastic to hear your comments about our hotel and thanks for sharing your experience with others. I appreciate your nice comments about our newly renovated Residence Club Rooms and Residence Club Living Room on the 38th Floor and am glad you enjoyed our completely refurbished hotel. Thank you... More 

Saint-jerome
1 review
5 of 5 stars Reviewed 5 weeks ago

I have been travelling to China for more than 20 years . averaging 100 hotel nights per year . Never felt like home , until my wife booked this hotel . If you book a VIP room , you will be treated like a king . Club lounge is fantastic , and they even feed you almost all day ,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Saint-jerome, Thank you for your Tripadvisor review! It's fantastic to hear your great comments about our hotel - especially from a seasoned China traveler such as yourself - and thank you for sharing your experience with others. I appreciate your nice comments about our newly renovated Residence Club Rooms and Residence Club Living Room on the 38th Floor and... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed March 13, 2015

I have been staying at several business hotels in Shanghai and recently have been staying at New World Shanghai Hotel for a number of business trips more regularly. Compliments to the Management and Staff for a very well run and efficient outfit. The great breakfast spread is one of the key to starting the day on right track. The Club... More 

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear edystan, Thank you for your recent enthusiastic Tripadvisor review! It's fantastic to hear your comments about our hotel and thanks for sharing your experience with others. I appreciate your nice comments about our great location and newly renovated Residence Club Rooms and Residence Club Living Room on the 38th Floor and am glad you enjoyed our completely refurbished hotel.... More 

Taiyuan, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

New world shanghai hotel is really nice. Good location just near the metro line2,so convenient to go to the Bund and the Nanjing Road for travel and shopping. Another point is the staff Evelyn Hu at front desk was so lovely.Professional and kindly service left a really deep impression to me. I will choose this hotel when I return shanghai.Really... More 

Was this review helpful? Yes 1
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear liang h, Thank you for your recent Tripadvisor review! We truly appreciate your positive remarks about our hotel and hope your comments will inspire other guests to come try us out also. Thanks for your remarks about our unique location, right next door to the metro stations serving some of the most convenient lines (2, 3 and 4) in... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 12, 2015

New world Shanghai Hotel is a excellent property, it located at downtown so that I can go every corner of Shanghai easily. In addition, I have deep impression about their excellent service, the staff of front desk was talk with me friendly when I did check in, also send me to my room, and introduced hotel facility one by one... More 

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Howard I, Thank you for your recent Tripadvisor review! We truly appreciate your kind feedback and positive comments about our hotel. We welcome your nice comments about our newly renovated hotel and convenient location, a comment that we hear all the time from our guests! They appreciate being right next door to three major metro lines and conveniently located... More 

Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

The New World Hotel is very well located at Zhonshang park, 5 subway stops from downtown Shanghai, and also 5 subway stops from the main train station (Hongqiao Station). It is also easily reachable from Intl' Pudong Airport. Plenty of restaurants in immediate surrounding and a huge shopping mall 5 minutes away. The hotel is very comfortable, with very kind... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear TheDudeOfLA, Thank you for your recent Tripadvisor review! It's fantastic to hear your comments about our hotel and thanks for sharing your experience with others. We welcome your comments about our convenient location, a comment that we hear all the time from our guests! They appreciate being right next door to three major metro lines and conveniently located between... More 

China
1 review
5 of 5 stars Reviewed February 18, 2015

The room was spacious and very comfortable. Location is just too good to be true, The hotel is very close to the metro and opposite hotel is a shopping mall and many shops. Also, it's easy to locate this hotel with taxi! Perfect place to be! The main part of my experience was the staff. Excellent and professional customer service... More 

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Tang W, Thank you for your recent enthusiastic Tripadvisor review! It's fantastic to hear your comments about our hotel and thanks for sharing your experience with others. We welcome your comments about our convenient location, a comment that we hear all the time from our guests! They appreciate being right next door to three major metro lines and conveniently... More 

Stuttgart, Germany
1 review
5 of 5 stars Reviewed February 14, 2015

Anna and Kazu at the front desk were very friendly, helpful and made my stay extraordinary. Their English is very good and all my questions and "needs" were answered right away! Give my thanks to these 2 employees

Review collected in partnership with this hotel

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear whineytwins, Thank you for your Tripadvisor review! We truly appreciate your kind feedback and positive remarks about our hotel. We appreciate your remarks about our emphasis on genuine and warm service delivery by our Front Desk Associates, Anna and Kazu which I will most certainly share with them. Your kind remarks about them will surely act as encouragement for... More 

1 review
5 of 5 stars Reviewed February 10, 2015

TopicFantastic service When I just came out from customer in airport,never booked hotel car. I saw airport representative of New world Shanghai hotel~Matthew was waiting for guest with hotel Logo board. When I showed I am hotel guest.he arrange Tom get a taxi for me.when I arrived hotel ,doorman opened the door for me with warm welcome. It gave me... More 

Was this review helpful? Yes
MarcelvanMierlo, General Manager at New World Shanghai Hotel, responded to this review

Dear Mexican74, Thank you for your recent Tripadvisor review! We truly appreciate your kind feedback and positive remarks about our hotel. I appreciate your nice comments about our newly renovated hotel and facilities and thank you for your comments about our Residence Club Rooms and Residence Club Living Room. Thank you also for your kind words about Stephen, Matthew, Tom,... More 

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