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All 3,741 Shanghai hotels

InterContinental Shanghai Pudong

4.5 of 5 Hotel   |   No.777 Zhangyang Road, Pudong District, Shanghai 200120, China (Lujiazui)
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InterContinental Shanghai Pudong
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86%
Ranked #52 of 3,741 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Gavin2009 Colombo
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751 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Colombo
Top Contributor
74 reviews 74 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It's 25kms from SHA airport costs approx 250 yuan one way, 46kms to PVG airport cost similar in a taxi, large skyscraper 35 floors maybe, 4 lifts, reception area somewhat small but check-in fast, wifi charged in lobby it's free, produce your business card and become a IHG member them wifi is free in rooms too, some language problems (English)... More

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear guest We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More

Hk
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

First time staying in this hotel, check in process very quick. The building is very different from others where you can see every floor of this hotel. The room looks much of my other Intercontinental stay, only the king size bed was merge from 2 single beds where I can felt the gap between them. 24 hours fitness center was... More

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for sharing with us about your staying experience. We are glad to hear that you are satisfied with our check in service and breakfast. We apologize for any inconvenience caused due to the bed issue you have highlighted, and thank you for bringing it into our attention. Furthermore we have carried out basic service behavioral training... More

Hong Kong, China
Contributor
18 reviews 18 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Service: - Front desk check in was good, however check out service was not so good - Bar service was good - Resturant was really bad! Servers didn't say good morning or a single smile Dishes stack on the table, servers walk by many times and did not bother to collect them Room: - first impression of the room was... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Ms. Juliana, Thank you very much for taking your time and share with us about your staying experience. We feel sorry to read that you did not enjoy your stay at InterContinental Shanghai Pudong. It is a great concern when we learned that the service provided was neither IHG standard nor in line with the fundamentals of our InterContinental... More

Roeselare, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been here a couple of times on business. Pro's + It's a short ride from the exhibition halls. + Nice clean rooms. No faults with it. + Better then expected breakfast buffet. Con's - It's close to the exhibition halls but a bit far out from the "rest" of the city. That's not really that much of an issue... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking your time and share with us about your staying experience. We appreciate for your loyalty and glad to read that you are satisfied with our location and breakfast. As you mentioned our hotel is ideally located in the center of Lujiazui area with convenience transportation to exhibition center. Most of the business travelers choose... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very 'comfortable' hotel. Nothing extravagant but all necessary facilities with helpful staff and easy location. I have stayed here 3 times per year for the last 5 years and have not yet had a bad stay. Good international buffet Breakfast is plus.

Was this review helpful? Yes 1
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, We appreciate for your positive feedback in regards of your staying experience at InterContinental Shanghai Pudong. I will ensure that the team is briefed about what you have commented and the same level of the service and quality to be delivered in your next visit. Thanks again for your time and we wish to see you soon. More

Hertzelia, Israel
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was in Shanghai for an expo, and this hotel was one of the conference options. Had a wonderful experience. Very good value for money with the conference rate. Nice room on the 22nd floor. Too bad it was foggy/rainy most of my time there, so didn't get much of a view. Room was decently new, well-appointed and good sized. Clean,... More

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More

Singapore, Singapore
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 18, 2014 via mobile

This was a very comfortable hotel with large spacious rooms. I stayed here recently while at a convention in Shanghai. The staff were all very professional and friendly. I guess the only negative here is location. If you are in Shanghai for a holiday or as a tourist it's not very central for all the sights but as a business... More

Was this review helpful? Yes 1
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest We appreciate your positive feedback in regards of your stay at InterContinental Shanghai Pudong. InterContinental Shanghai Pudong is strategically located in the heart of Pudong Finance & Trade Zone, 5 minutes walk to Century Avenue station, the largest interchange metro line station connecting line 2, 4, 6 and 9. Fuxing tunnel is at our doorstep which allows you... More

Hong Kong, China
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 12, 2014

We used this hotel quite often, but it is just average 5 star hotel. Nothing will surprise guests. Location is not acceptable for me but maybe good for shopping fans. Food, room, view are just the at the level it should be at. But anyway it is a hotel suitable for many foreign travelers.

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for sharing with us about your staying experience. It is a great concern we learned that you did not enjoy your stay with us. First of all we appreciate for your loyalty of being our regular customer. We do have ongoing training and manager on duty policies in place to improve our guests service experience, and... More

Nuremberg, Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

The breakfast buffet is very comprehensive and the atmosphere is pleasant. The service is enjoyable. Stay in the club lounge (24th floor) is extraordinary. The employees there are very professional and friendly. They are always endeavoring do the best service, particularly with regard to Ms Lily Meng (the club manager). She is simply perfect. I know her since years. She... More

Was this review helpful? Yes 1
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for your recent stay with us. We are glad to read that you have received a right level of service experience at IntereContinental Shanghai Pudong. As you mentioned, the club lounge on 24th floor is a unique selling point in our hotel, and is always complimented by the guests all over the world. Lily was informed... More

Jakarta, Indonesia
Contributor
19 reviews 19 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stayed here for 4 nights for business trip on Shanghai. The room is spacious with sofa, large window, and luxury bath room. The service was really good, especially when I got problem with my luggage. I lost my luggage padlock key and called room service, the staff came immediately to my room and cleared up my luggage problem. The... More

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking your time and share with us about your stay experience. We are pleased to read that you enjoy your stay with us. As you said we are ideally located at the center of shanghai, and with easy access to the tourist attractions. 8 minutes walking distance to reach Century Avenue Metro station which contains... More

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Additional Information about InterContinental Shanghai Pudong

Address: No.777 Zhangyang Road, Pudong District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Pudong 4.5*
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Also Known As:
Intercontinental Shanghai Pudong Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#43 Family Hotel in Shanghai #47 Business Hotel in Shanghai #49 Luxury Hotel in Shanghai #341 Best Value Hotel in Shanghai
Hotel Class
Number of rooms
398

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