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InterContinental Shanghai Pudong

#56 of 3,972 Hotels in Shanghai
Certificate of Excellence
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No.777 Zhangyang Road, Pudong District, Shanghai 200120, China
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InterContinental Shanghai Pudong
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InterContinental Shanghai Pudong
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851 reviews from our community

Traveler rating
    397
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    73
    31
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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1 review
1 of 5 stars Reviewed yesterday NEW

Upon arrival, the bell men were inattentive to my luggage. This was at 10:30pm. Got to my room and ordered a quick bite to eat. The food was not cooked right. Rudely, the room service person came and took the food away when I asked for it to be removed from the check. On business, I rely on the club... More 

Was this review helpful? Yes
jakarta
Top Contributor
56 reviews 56 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here 3 days and hotel and room layout superb. This was my first visit but will definitely return, the lounge on the 24th floor has an amazing view and the food and staff absolutely professional. To all management and staff, well done

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for sharing you stay experience. We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again, thanks for sharing and we hope to see you again during your next visit... More 

Pune, India
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed twice in March 2015 alongwith German colleagues and in one word 'Super'! At first stayed on Executive floor and then on the normal. Room was identical. Executive floor serves good tea and snacks besides drinks. Mr. Mueller is the Manager and a friendly german guy. Its a good idea to eat Breakfast in the coffee shop on the ground... More 

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for taking your time to share the feedbacks with us. It is only through feedback that we are able to maintain and improve the service that we provide to our valued guests such as you. We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. Moreover, the issue you highlighted regarding to... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for business trip and it was nice place and comfortable to stay. All staffs are professional, the rooms are big, you can relax. I can recommend this to all the guest who are planning to visit China for travel.

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for taking your time to share with us your recent stay experience. We appreciate that you enjoyed your accommodation, as well as our service. Our hotel aims to provide a truly unique experience. We are thrilled that we were able to exceed your expectations. Again, thanks for sharing and we look forward to welcoming you back to... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked here 3 months ago and hotel provide great service, rooms are large and clean ,staff is professional ,guest relations give very helpful recommendations about Shanghai and hotel is around 30 minutes from pudong airport.

Was this review helpful? Yes 2
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for your comments and the time you took to share them with us. We are delight to hear that you had a memorable stay with us. You are always extremely welcomed to come back and experience our renowned InterContinental service and products. Again, thanks for staying with us at InterContinental Shanghai Pudong. We hope to see you... More 

Munich, Germany
Top Contributor
72 reviews 72 reviews
50 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 10 years I came back to this Hotel for only two nights. It is still a good Hotel, I can recommend. However the rooms got a bit old, you see it at the entry doors of the rooms or in the bathrooms. Same for the Equipment in the shower or toilet - all not state of the art, but... More 

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for your stay and take your time to share with us your stay experience. The issue that you highlighted has been reported to hotel management team. We take your note as constructive feedback and we are confident that you will see changes during your next stay. Thank you for your comments and we will strive to... More 

Gold Coast
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip. It is a very nice western hotel, rooms are comfortable and a good size. The bar downstairs is very good and the thin lady bartender is really efficient and makes a great cocktail. The location is great for access to the subway- only about a 2 block walk, the line goes straight to The... More 

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for taking your time to share the feedback with us. We are glad to hear you like the lobby bar and our staff. Your positive feedback will encourage the entire team to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be... More 

Chester, England, United Kingdom
Top Contributor
112 reviews 112 reviews
40 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am and IGH platinum member and am always interested in the difference between standard and the automatic upgrade to ????? room available to platinum members. I moved to this property from another IGH hotel in the city, sadly only for 3 days. Having moved from Crown Plaza I had reasonable if not high expectations of this property. I should... More 

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Richard, Thank you for taking your time to share with us your stay experience. As IHG Rewards club Platinum member we appreciate your loyalty and thank you for using IHG hotels. We are glad to hear that you had a comfortable stay in our hotel. We always try to give our loyalty guests a superior treatment and we hope... More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel had a real buzz as it prepared for Chinese New Year.. We stayed this time for ten days and it is almost as if the service improves each time we come to Pudong. . The hotel is in very good location. The location is close to the subway or central to Shanghai so taxi's were cheap to most... More 

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More 

Gurgaon, India
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good location is close to markets and malls, Local and international food chain in close vicinity. Rooms are well maintained , breakfast options were good, just appropriate for pure vegetarian like me.

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you very much for taking your time to share the feedback with us. We are happy to see the positive comments about the hotel. Our aim is to continuously improve the service provided to our guests. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More 

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