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InterContinental Shanghai Pudong

#58 of 4,068 Hotels in Shanghai
Certificate of Excellence
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No.777 Zhangyang Road, Pudong District, Shanghai 200120, China
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InterContinental Shanghai Pudong
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965 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The location was ok with several food malls nearby and walkable to subway station, a good place to stay if for business as it is at pudong. Hotel service was acceptable, although there were instances of DVD player not working and there was a smoking bar at the hotel lobby.

Helpful?
Thank cynthia_wen
Aalter, Belgium
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is located very close to the "century avenue metro station" which is kind of a crossing of the net. Very convenient to visit the city as a tourist or to do business. Next to that, the bar on the first floor is lively and the executive lounge is basically just great.

Helpful?
Thank Edwin V
Burlington, Canada
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent three nights here. Hotel was clean, well appointed and staff attentive. Food at the breakfast buffet was v good. This could have been a 5 with the exception of two items: 1) I ordered room service for dinner twice - each time, part of it was cold. 2) The fitness centre (ran by others) needs a bit of maintenance... More 

Helpful?
Thank Duncan P
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't remember a whole lot, but this I do remember: The breakfast was always the same, but the quality of the food was well above par. If you ask the servers at the breakfast table for anything; they'll make it for you. They don't have it? They'll have it the day after. I had a nice room and was... More 

Helpful?
Thank Niels D
Boston, Massachusetts
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel. Staff was attentive, courteous and language was never a problem. Breakfast came with the room and was an extensive buffet covering western and eastern food choices. Room was great. Always kept clean by the staff. Had fridge and in room safe. Fitness center was a bit small and crowded in the morning (6am) but otherwise well equipped.... More 

Helpful?
Thank TheeJAS
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stopped overnight, but service was good, rooms have all you need. breakfast was good, Pickup and drop off the airport all smooth, all you want for a hectic business trip really. I would stay there again

Helpful?
Thank Bob M
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Bob, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as the transportation service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I traveled to Shanghai for business meeting before our travels to Shenzen and Tokyo. We arrived on the 7th in the pm and will be leaving on the 16th. From the beginning we were greeted warmly and an upgrade was given to us so that we could both enjoy breakfast in the executive floor. The workout facility... More 

Helpful?
Thank Bradley S
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Bradley, Thanks for taking time to share your stay experience with us. We are glad to read that your recently stay is enjoyable. We will share your feedback with our associates, as it will definitely encourage them go extra mile to deliver service to every guest. Once again, thanks for sharing and we are looking forward to welcoming you... More 

Melbourne
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

What has happened to this once great place? And its happened very quickly in my estimation. Worst aspect is the food. The brekkie buffet on level 1 has food either cooked to death or raw and the general quality is down. The dinner was attrocius and in the club floor the snacks are also very poor quality, some being inedible... More 

Helpful?
2 Thank Skeggles
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for taking time to share your stay experience with us. First of all, we appreciate your loyalty to IHG and thanks for using IHG hotels. Meanwhile, we are regretted to learn that your recent stay did not meet your expectations. Your comment in relation to food quality is getting much attention from hotel F&B team. Please believe... More 

Mannheim, Germany
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 4, 2016

We used this hotel with my family on the evening before flying out from Shanghai Pudong airport. My Royal Ambassador status was acknowledged and we received an upgrade to a suite which was perfect for staying with two little children. We had a nice buffet dinner at the restaurant. On the next morning (6 a.m.) it took only 30 minutes... More 

Helpful?
Thank New-homebase-CN
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for taking time to share your stay experience with us. Your positive remark on our Tripadvisor page is highly appreciated. In the meantime, we are glad to read that you enjoy our buffet dinner. However, please kindly be noted that our buffet beverage include coffee and tea, soft drink and any other beverage needs to be extra... More 

Singapore, Singapore
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016 via mobile

Got a free upgrade as was staying there for several nights and love the spacious room. The hotel still looks great with nice luxurious dark wood furnishings. The breakfast spread is good and service staff are warm and courteous. Hotel is about 10-15 minutes by subway, with easy access to many key sights to Shanghai. For those arriving by Maglev,... More 

Helpful?
Thank paulyapsl
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thanks for taking your time to share your stay experience with us. We are glad to read that you enjoy our accommodation and central location. Meanwhile, as one of signature products, our international breakfast is welcomed by lots of guests. Your feedback will encourage our associates work harder to ensure all our guests feel very welcomed. Once again,... More 

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