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All 3,841 Shanghai hotels

InterContinental Shanghai Pudong

4.5 of 5 Hotel   |   No.777 Zhangyang Road, Pudong District, Shanghai 200120, China (Lujiazui)
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Ranked #53 of 3,841 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Edmund K Singapore, Singapore
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762 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Small rooms, old decor, bathroom fittings just too dated . No flow in water . No free wifi, its just the name but didnt kept standards. Doors i rooms so thin just like any 2 star hotel .Opp to interconti thrs purple mountain much more better. Hv stayed there many times . Better decor better rooms all better

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived in Pudong for 3 days of training that was held at the Shangri-la, but I chose to stay at this hotel. It was like 20 minutes walking distance. The vehicular entrance is rather obscure and only the taxi driver could find it. The hotel faces a busy road but the windows were sound-proof and room was quiet. Breakfast was... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Mr. Edmund, Thank you very much for your positive feedback in regards of your recent stay at InterContinental Shanghai Pudong. We appreciate that you have also copied your review and put into our own website. We are pleased to read that despite of the meeting venue at Shangri-la hotel you still decided to stay with us. Your comments will... More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 weeks ago

We were in Shanghai for a week long meeting. We had good service at the reception, concierge, and restaurant. We used the executive lounge in the evenings to discuss and organize our notes. The service at the lounge was excellent. They set aside a table to accommodate the six of us daily and brought an extension cord so we could... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking your time and share with us about your stay experience. We are glad to read that you have enjoyed your stay at InterContinental Shanghai Pudong. Club InterContinental, as you mentioned has been well recognized as a unique place and gradually become the main reason to keep our regular guests come back. We have shared... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Different from my previous experience, the service and attitude of front desk is noticeably improved. Dennis is helpful and knowledgeable. The executive lounge is great as usual. Especially when it's showering and thundering outside. Recommend to anyone wants to stay at Pu Dong to explore the modern side of Shanghai.

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is sure that this feedback will serve as an encouragement to our entire team. Thank you again for sharing your experience, and we hope to see you in the near future! More

Bogota, Colombia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The best: the breakfast! Huge selection from Eastern to Western food. Complimentary newspaper is always welcome. To improve: I feel the hotel a little bit 'old'. The gym seems a little bit outdated for Intercontinental standards. English from staff should improve. To note: great location.

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking your time and share with us about your staying experience. We appreciate to read that you are satisfied with our location and breakfast. Your comments have been shared with our department heads. We will continue with coaching and training our employees to extend true InterContinental service. And we are confident that you will see... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay 3 night at intercontinental. Everything was amazing, from the reception team and superb Concierge team. The guys was amazing!!! Really want to thank both guys as I met there.(apologises can't remember the name). But they help me with everything I need it. The hotel it's about 5 min walk from the subway as you can connect to many... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More

Colombo
Top Contributor
83 reviews 83 reviews
35 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

It's 25kms from SHA airport costs approx 250 yuan one way, 46kms to PVG airport cost similar in a taxi, large skyscraper 35 floors maybe, 4 lifts, reception area somewhat small but check-in fast, wifi charged in lobby it's free, produce your business card and become a IHG member them wifi is free in rooms too, some language problems (English)... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear guest We appreciate your positive feedback regarding your stay at InterContinental Shanghai Pudong. It is very encouraging for us to receive such a positive feedback as the entire team strives to continuously improve the quality of our services. Again thank you for your comments and we hope to see you again during your next visit in Shanghai. More

Hk
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 17, 2014

First time staying in this hotel, check in process very quick. The building is very different from others where you can see every floor of this hotel. The room looks much of my other Intercontinental stay, only the king size bed was merge from 2 single beds where I can felt the gap between them. 24 hours fitness center was... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for sharing with us about your staying experience. We are glad to hear that you are satisfied with our check in service and breakfast. We apologize for any inconvenience caused due to the bed issue you have highlighted, and thank you for bringing it into our attention. Furthermore we have carried out basic service behavioral training... More

Hong Kong, China
Contributor
20 reviews 20 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 13, 2014

Service: - Front desk check in was good, however check out service was not so good - Bar service was good - Resturant was really bad! Servers didn't say good morning or a single smile Dishes stack on the table, servers walk by many times and did not bother to collect them Room: - first impression of the room was... More

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mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Ms. Juliana, Thank you very much for taking your time and share with us about your staying experience. We feel sorry to read that you did not enjoy your stay at InterContinental Shanghai Pudong. It is a great concern when we learned that the service provided was neither IHG standard nor in line with the fundamentals of our InterContinental... More

Roeselare, Belgium
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2014

Have been here a couple of times on business. Pro's + It's a short ride from the exhibition halls. + Nice clean rooms. No faults with it. + Better then expected breakfast buffet. Con's - It's close to the exhibition halls but a bit far out from the "rest" of the city. That's not really that much of an issue... More

Was this review helpful? Yes
mirandali, Public Relations Manager at InterContinental Shanghai Pudong, responded to this review

Dear Guest, Thank you for taking your time and share with us about your staying experience. We appreciate for your loyalty and glad to read that you are satisfied with our location and breakfast. As you mentioned our hotel is ideally located in the center of Lujiazui area with convenience transportation to exhibition center. Most of the business travelers choose... More

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Additional Information about InterContinental Shanghai Pudong

Address: No.777 Zhangyang Road, Pudong District, Shanghai 200120, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Shanghai Pudong 4.5*
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Also Known As:
Intercontinental Shanghai Pudong Hotel Shanghai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#42 Family Hotel in Shanghai #43 Business Hotel in Shanghai #50 Luxury Hotel in Shanghai #52 Romantic Hotel in Shanghai #327 Best Value Hotel in Shanghai
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Number of rooms
398

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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