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All 3,559 Shanghai hotels

Holiday Inn Downtown Shanghai

4.0 of 5 Hotel   |   No. 585 Hengfeng Road(Greatwall Wing) No. 285 West Tianmu Rd(Plaza Wing), Shanghai 200070, China (Shanghai Railway Station)
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Ranked #175 of 3,559 hotels in Shanghai
A recent review
3 of 5 stars reviewed 6 days ago
Raymond W Colombo, Sri Lanka
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568 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Tampa, Florida
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I am really really angry and writing this review from my hotel room (656) while I am still checked in the hotel. 1- I am in this awful place booked by apart of a travel tour group (Smart Tours) 2- Upon arrival last night (approx 11:30 pm) EVERYONE was complaining about how hot the rooms were. The front desk said... More

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Colombo, Sri Lanka
Top Contributor
681 reviews 681 reviews
236 hotel reviews
1,652 helpful votes 1,652 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is located on the south side of the main Shanghai railway station in two adjoining buildings, however, both them are a little run down. We stayed in the Great Wall wing, which the hotel says is more business oriented. When arriving, we were happy to see that the hotel is in a much better condition internally than externally.... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Raymond W Thank you very much for sharing your feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. In the meanwhile we take our guests comments very seriously and we would like to take this opportunity to apologize for the inconvenience caused. Your comments about the club lounge service have been communicated with the related departments... More

Renfrew, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights recently. Room was clean and comfortable. Concierge was very helpful but found reception staff a bit frosty. Staff in lobby bar were not the most welcoming. Split into 2 wings with transfer through the basement car park. Breakfast was fine with a good variety which allowed for some experimental dishes. For me the location wasn't central enough... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Mariedoll 50 Thank you very much for sharing your feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. We’re sorry you received service and quality which was unacceptable. Your comments about lobby bar have been communicated with the related departments and will definately looked into. Thank you once again for you feedback and supporting words, We... More

Bangalore, India
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's got all the facilities that A tourist needs - wi-fi in the rooms, a great b'fast spread, and close to the metro station. There also plenty of fast food joints to choose from which was a big help to us. Service was quick efficient and impeccable!

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear nidberera Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects of the hotel... More

高岡市, 富山県
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Japanese high school kids are basically known to the world as clean, punctual and well behaved. Nevertheless, the staffs of the hotel treated them as ladies and gentlemen with due respect. I was very pleased as a chaperon of 24 students having stayed there 3 nights 4 days. One of my students mislocated his room key card but the staff... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Horin5379kak7520 Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you and your students had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects... More

L.A.
Top Contributor
85 reviews 85 reviews
44 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently stayed 5 nights at this property. I have stayed here many times and really enjoy this property for a number of reasons. The InterContinental may be nicer and a little more jazzy, but as a business traveler concerned about expenditures, you cannot beat the rates here vs. InterContinental or Indigo or Crowne Plaza brands. Location next to the train... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Steve-JL.a. Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects of the hotel... More

Baltimore, Maryland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Holiday Inn would put most at home back in America to shame! Great decor, friendly staff, and great value as part of a travel tour I'm on. The rooms are very small but there is free wifi and a great breakfast buffet. The electricity is odd it uses the room key to operate it I guess in an effort... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear CyliaL Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects of the hotel... More

Manila, Philippines
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A-aircon:the airconditioning is very low. We thought it was broken but seems al hotels in shanghai dony havr cold a.c maybe bec. Of their weather. Had to open d windows for some air B-bathroom:clean,spacious & hot water is working bed:big beds. Bedroom:clean & spacious Breakfast:they serve breads,croissants,congee,soya,skim & fresh milks.enough to enrgize ur mornings E-english friendly staff L-Location:centraly located.everything u... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear duze_12 Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects of the hotel... More

Los Angeles, California
2 reviews
3 of 5 stars Reviewed 4 weeks ago

They have finally remodeled all of their guests room. It's convenience, but lots of out of towners wander around and near the hotels since it is very close the train station. Staff is very nice and they are much nicer if you belong to priority club. Prices are very competitive. It has a 4 star rating, but it's more like... More

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mary h, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear cmakc Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown. It is great to hear that you had an enjoyable stay and that our team made your stay more memorable. we are pleased to see that you apreciated the different aspects of the hotel... More

Ferndown, United Kingdom
Top Contributor
100 reviews 100 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 15, 2014

Up by shanghai station, our room overlooked the huge south square. Yes it is an older hotel, but the rooms are clean and comfortable, staff friendly and helpful and a good choice for breakfast. The restaurant is cavernous in the old china style. Very good fast and free wifi linked to your room and passport number - very clever! Easy... More

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Additional Information about Holiday Inn Downtown Shanghai

Also Known As:
Holiday Inn Downtown Shanghai Hotel
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn
Address: No. 585 Hengfeng Road(Greatwall Wing) No. 285 West Tianmu Rd(Plaza Wing), Shanghai 200070, China
Phone Number:
Location: China > Shanghai > Shanghai Railway Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#133 Business Hotel in Shanghai
#138 Luxury Hotel in Shanghai
#180 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Downtown Shanghai 4*
Official Description (provided by the hotel):
Choose the dramatic, twin-towered Holiday Inn Shanghai Downtown for its vibrant Puxi district location and excellent rail links.The grand Holiday Inn Shanghai Downtown is a landmark in commercial Puxi district with its 2 towering wings with separate marble atrium Lobbies. High-speed CRH trains whiz to the Jiangsu Province and Beijing from Shanghai rail station, 200 metres away, and Hongqiao International Airport is a 30-minute drive. Arrive via the close North-South Inner Ring Road and use our underground parking area.It's just 15 minutes on the Ring Road to The Bund, where historic merchants' buildings line the Huangpu River. Meet in the huge Lobby of our 14-storey, tourist-orientated Plaza Wing for tours of the affluent shopping district of Xin Tian Di, 4km away. Fast trains transport you to Ming and Qing eras at water towns around Suzhou and Hangzhou, in under 30 minutes.Our 20-storey Great Wall Wing is tailored to corporate guests staying at Holiday Inn Shanghai Downtown with its top-floor Executive Lounge. Conferences take place in 2 ballrooms, one in each of tower, and Shanghai Exhibition Centre is 20 minutes by car. You can walk to the glitzy Pacific Department Store for shopping.Dim sum and seasonal hairy crab are served in Yue Garden Chinese restaurant, overlooking the courtyard between our 2 uniquely designed towers at Holiday Inn Shanghai Downtown. ... more   less 
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