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Holiday Inn Downtown Shanghai

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No. 585 Hengfeng Road(Greatwall Wing) No. 285 West Tianmu Rd(Plaza Wing), Shanghai 200070, China
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Holiday Inn Downtown Shanghai
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Holiday Inn Downtown Shanghai
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664 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is very nicely located. The property is a little old, but is maintained nicely. The rooms are very comfortable and spacious. The area seems to be with a lot of traffic, and Taxis are hard to get, so if you plan to go somewhere time sensitive, suggest to go well in advance!

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Reading, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

arrived at this hotel lobby looked lovely but our room was very dated and a small window room so dark and also no mirror at desk for doing hair no plug near wardrobe mirror either I would not visit again.

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Sant Joan Despi, Spain
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, good service at lobby and a very complete breakfast. Life music in the evening at lobby bar. Rooms have a complete service with weide variety of ammenities. Free wifi, place to work and to connect computer. Change of currency must be made in automatic teller.

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Mary H, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown. We appreciate your feedback and we are glad to hear that you enjoyed your time staying with us. We would like to thank you for your kind words commending our team members, and we are glad our warm service were able to provide you an enjoyable... More 

Toronto, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

My friend and I went there for a weekend getaway, and that hotel was a nightmare. The hotel looks dated, the wardrobe in the room was super YMCA. After check-in, we rushed to room, only to find out that the safe was outta power. The Guest Service Centre lady made it sound like "it happens all the time", "no worries".... More 

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Mary H, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Riki, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown. And thank you for taking the time to share with us your stay experience. We appreciate your feedback and it certainly helps us identify our areas for improvement. We are definately sorry about the service received at our hotel, please accept our apologize. We are equally... More 

Bengaluru (Bangalore), India
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my usual place of stay whenever I visit Shanghai. The hotel is centrally located and closer to the railway station. KFC is just round the corner and there is a fruit market nearby. One can stroll in the evening for a walk too. The hotel staff can speak broken english and that is a good advantage!

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Mary H, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown. And thank you for taking the time to write us your stay experience. We are glad that your enjoyed our location and we really appreciate your recommendation. We would like to thank you for your kind words commending our team members, we are glad our warm... More 

Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

We stayed at the holiday inn downtown Shanghai for 5 nights. The hotel was in a good location, close to the main railway station. The rooms were nice and modern, however they did smell like smoke so I would recommend requesting a non smoking room. The breakfast was great and plentiful. The hotel staff spoke little English, but were quite... More 

Was this review helpful? Yes 3
Mary H, Public Relations Manager at Holiday Inn Downtown Shanghai, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Shanghai Downtown. And thank you for sharing with us your review, we really appreciate your kind feedback. To be frank, we are glad that our location didn’t disappoint you. We have free Wifi Internet, 4 restaurant outlets and multiple meeting rooms. In addition, we have a newly renovated... More 

Connecticut
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 7, 2015

The hotel is actually two sprawling high rise structures connected via an underground parking structure. I was confused by the two street addresses before arriving but this explains it. Near the Shanghai rail terminal and several subway lines, this is in an area with numerous business hotels. Most of Shanghai's business or visitor attractions are a short ride away on... More 

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Shanghai, China
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 28, 2014 via mobile

Stayed here with 3 friends (2 per room) in mid-December and felt it was fantastic value. We paid 408rmb between the 2 of us and expected nothing particularly special. This led to us being exceptionally surprised when we arrived, having completely underestimated the hotel due to its low price! The lobby was very impressive, especially with the large Christmas tree... More 

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Sanur, Indonesia
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 24, 2014

My room @ 9th floor is a new fresh renovated room @ Plaza Wing. Unfortunately the noise from the street is very disturbing, i notice it has double glass window. Everything works well in the room, except the window itself. Believe it is just a standard renovated room. Internet is fine and fast. No need password even. It is around... More 

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Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 23, 2014

Hotel is really dated though it's in a great location with the metro being 200 metres away. Breakfast was satisfactory however well below standard acceptable for a supposed 4 star hotel. For coffee lovers, ask for a fresh machine coffee.

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