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Holiday Inn Downtown Shanghai

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No. 585 Hengfeng Road(Greatwall Wing) No. 285 West Tianmu Rd(Plaza Wing), Shanghai 200070, China
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Holiday Inn Downtown Shanghai
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Holiday Inn Downtown Shanghai
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674 reviews from our community

Traveler rating
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    320
    190
    42
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gold Coast, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Over the last 3 years I have been staying at the Holiday Inn Downtown Shanghai, I have always found it tot be great, well I have just returned from a visit yesterday, well this hotel has leap forward, introducing and executive club, Breakfast on the go and updated 14 floor rooms and best of all no increase in room fees.... More 

Was this review helpful? Yes 1
Boston, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Rooms really clean and spacious.Low bath though but lots of toiletries in bathroom and comp safety deposit box. Breakfast really good with lots of variety. Had a full English and brill. Staff kept coming over topping us up with tea/ coffee. Staff seemed really friendly. Enjoyed our stay. Drinks quite expensive etc though. Can change money in machine at reception... More 

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Tauranga, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We recently spent 10 nights in the Plaza Wing and we were pleasantly surprised about the room after some comments by previous guests. The room was maintained, had an opening window onto a busy main road (which you could close at night due to traffic noise) and serviced daily to a very clean standard. All appliances were in working order... More 

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Chengdu, China
Top Contributor
93 reviews 93 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed 1 week ago

Given I had a bad experience with the hotel group (IHG) and the advance booking I couldn't change, which resulted in me paying for 4 nights after staying only 2 - I would never ever choose this hotel again for many other reasons. The reception desk in both wings is a disgrace. There was all sorts of stuff piled on... More 

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Petionville, Haiti
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I felt pretty safe when I was at this hotel. The staff were super helpful, each time I wanted to venture out alone or go do some business they lined up my day for me and the concierge was great. The business centre is fast and they were so helpful and sent off documents for me on a rush to... More 

Was this review helpful? Yes 1
Wellington, New Zealand
Top Contributor
157 reviews 157 reviews
30 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I had an enjoyable four nights stay here. When we arrived at around 9am we were really pleased that we could check in straight away. I don't know if this is typical, but it was much appreciated after 17 hours of traveling. This hotel is quite dated, but we weren't expecting a lot after what we paid... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I would never come back to a hotel that has no air conditioning. This hotel should be rated 3 star only, i understand that we should save mother earth reducing gases released by our air conditioner but PLEASE put a disclaimer upon booking! Not everyone is happy with such arrangement especially us coming from a tropical country! We were literally... More 

Was this review helpful? Yes 2
Cape Town Central, South Africa
Top Contributor
84 reviews 84 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in the Plaza wing. Found that for some reason the rooms were not very soundproof. All noises, even the switching of a light switch in the next room, disturbed our sleep. At some point at night there was what sounded like furniture being moved around a lot. On the plus side, the breakfast had a very good selection and... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very nicely located. The property is a little old, but is maintained nicely. The rooms are very comfortable and spacious. The area seems to be with a lot of traffic, and Taxis are hard to get, so if you plan to go somewhere time sensitive, suggest to go well in advance!

Was this review helpful? Yes 2
Reading, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

arrived at this hotel lobby looked lovely but our room was very dated and a small window room so dark and also no mirror at desk for doing hair no plug near wardrobe mirror either I would not visit again.

Was this review helpful? Yes 2
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