We spent 4 nights at the Hengshan and found it a comfortable and convenient hotel. It is close to public transport and walking distance to several malls. The staff, particularly the porter and concierge are very helpful. Some of the reception staff less so, but still acceptable. I used the business centre as well which was inexpensive. One use of... More

I stayed in this hotel 3 times within the last 5 months. In the fall season all was more or less ok. Now in March the carpets were very dusty. Other than that clean and tidy. Western Breakfast limited in variety. Good service overall. Gym ok nothing really fancy. Good location. Some internet problems on the first day - none.... More

I had an executive room on the 7th floor. The door to the balcony was damaged and jimmied shut, meaning the seal was imperfect and the honking cars on the busy street below could be heard all night. The curtains were so dusty I had to was my hands after drawing them. There was a nail sticking out of the... More

I stayed at this hotel for five nights in a two-bed room with a friend in September 2012. This is one of the nicest hotels that I have ever stayed in. The room was huge and so was the bathroom. The room had air conditioning, and plenty of space for us to spread out. It had a closet, a television,... More

Stayed a single night - nothing special. More 3 star. Lounge bar was awful; cold food, bar man always coughing into his hand, staff always chatting to each other. Hotel doesn't seem to act like a quality hotel at all. Service is frightfully poor.

Stayed in this quite nice hotel for the first time. It is some distance from the Bund but in a nice part of Shanghai. Henghsan Road has a number of restaurants and also some night clubs and bars. Rooms were very nicely appointed, clean and the bed firm but comfortable. Breakfast was a good selection of western and local dishes.... More

Room was clean but the internet didn't work. It's a nice location with a park across the street and near major shopping and restaurants in Xujiahui. It's close to the metro. The restaurant is ok for breakfast but consider Keven's across the street. Lots of restaurants within walking distance. Room price was almost US$100. Lobby is attractive. They need more... More

It is the 3.rd time we stay there, last time 6 years ago. It used to be of very good standard. This tiem we were disappointed. We wanted to use the TV for internet - it was impossible to get it to work even if they came twice (new batteries and technical complications). On sunday morning at 7.o`clock an infernal... More

Great Hotel in the most wonderful part of Shanghai. Right across the street from a beautiful park. 10 min. walk to Metro. Rooms classic and most comfortable. My favourite when in Shanghai. The desk staff speak good English and are very helpful. Rooms are spacious and comfortable with high ceilings. Everything worked well including the air cons, and there is... More