Hotel near downtown, near metro, nice view on the city. All the staff in every department. They were all friendly and helpful. Excellent service and help from the staff in the business center, assisting in sending a parcel to Hong Kong. House keeping on 12th floor. very friendly made you feel welcome.

I have just eaten dinner at this hotel, and has also eaten breakfast. It's disgusting! The chefs (two people), take the food with their bare hands, without any kind of plastic gloves or fork. This applies to my experience every morning and evening. This evening it was too much, and I informed the hotel that they lack training. Breakfast was... More

Was part of a group tour April 26-29. Third hotel in China. Lobby was impressive, but the room was small and carpet/furnishings were faded. Worst of all in late April - the AC shut down on multiple floors at 9 pm at night. Called front desk, told to call housekeeping, who sent engineer. Nice guy, no English. He used laser... More

Stayed here while doing an exhibition in Shanghai. It did the job as a business hotel, tidy enough room, breakfast enough to get you going. On Business give it a go, with he family; probably have a look at an alternative.

Stayed for 3 nights with a big group. Let me start with at least one good thing- coffee is good and breakfast average. Agree with other reviews on the negatives- -lobby wise it looks great but rooms are desperately in need of refurbishing especially the carpet and bathroom. - acu needs updating - Even the nonsmoking floor, still stinks with... More

Our group of 81 persons stayed here for 3 nights (April 12-14, 2013). Their spacious lobby was impressive with fountain & shops but their housekeeping needs total reorientation. They don't vacumm clean their carpet everyday coz the cigarette butt we clearly saw on the carpeted hallway floor going to our room from day 1 was still there until we checked... More

this hotel is conveniently located next to a subway station. They offer a wide selection for breakfast in a very comfortable restaurant. Only gripe is you have to pay for wifi in the room, but it is free in the lobby and breakfast restaurant. The rooms are very comfortable so value for money.

I was on a business trip and the hosting company paid for the hotel - everything was fine but not 5 star for sure, 3.5 stars. the rooms are fine but nothing to remember. the location is fine but not if you want to walk to interesting things. If you don't want to leave the hotel the prices are usa... More

Originally we had a non-smoking room on the 24th floor, but the floor itself is "not" non-smoking so we moved our room to 1207. The view was of the back of the hotel so it was not as pretty, but we liked the room much better (the 12th floor is all non-smoking). The bed was comfortable and the room was... More